Chevrolet Equinox Complaints (2018)

410 consumer complaints on file.

#11725163March 18, 2026
SERVICE BRAKES
Losing all power to the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724548March 16, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal was firm while depressed, and the vehicle stalled, shut off, and failed to restart. The vehicle was later towed back to the residence. While inspecting under the hood, the contact discovered that the fuel pump had failed. The cause of the failure was not determined. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA Campaign Number: 18V358000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet contacted. The failure mileage was 85,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723144March 9, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
Vehicle does NOT come to a complete stop. It moves forward about an inch after I stop and park. It's being going on since I got the car. I assumed it was normal until I drove another car and it didn't happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722704March 7, 2026
SERVICE BRAKES, ENGINE
Brake system has failed. “Brake Assist Service” has popped up on screen. Taken to two separate facilities who said this is a KNOWN problem with this vehicle make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722282March 5, 2026
FUEL SYSTEM, GASOLINE
The contact's mother owns a 2018 Chevrolet Equinox. The contact stated that while his sister was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump and other fuel system parts needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721679March 3, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Automatic transmission slips and shutters/shakes when accelerating and going from a complete stop. Vehicle is not drivable long distances as the issue gets worse as the car heats up. No codes or sensors are indicating a problem. This is an ongoing problem despite having the transmission rebuilt. Issues first started a year ago and have been progressively getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720750February 26, 2026
ELECTRICAL SYSTEM
The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to three separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that an unstated module needed to be replaced. The local dealer was contacted; however, Product Emission Recall: N202298780; repair was available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720483February 25, 2026
UNKNOWN OR OTHER
My wife was leaving work. She pulled out onto the highway and while accelerating she heard a loud thumping noise under the car. When she stopped and looked under the car, the driveshaft was broke in half. The repair shop we took it to said that they couldn't find anything that would have caused that to happen except that the driveshaft was rusted about halfway through and probably got week and broke under the stress while accelerating. They also said that the metal used to make the driveshaft was almost very thin. He has seen muffler pipes that were thicker than the driveshaft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717648February 12, 2026
FUEL/PROPULSION SYSTEM, ENGINE, STEERING
Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717348February 11, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle sputtered, and there was a strong fuel odor inside the vehicle. The contact stated that while depressing the accelerator pedal to move off from a stop light, the engine shut off. The traction control and check engine warning lights were illuminated. The failure had occurred while the contact was driving her minor child to school. The vehicle was driven to the residence. The vehicle was then towed to the dealer; however, the diagnostic result was not provided to the contact. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716625February 9, 2026
ENGINE, ELECTRICAL SYSTEM
Vehicle is leaking coolant excessively. Faulty 55513550 water pump (ACDelco/GM OE) commonly causes engine overheating, coolant leaks (often from the weep hole), and unusual noise (squeaking/rumbling) in 1.6L diesel engines for Chevrolet Cruze, Equinox, and GMC Terrain. It may cause cabin heating issues and trigger engine codes. Major Problem #2: Electrical Described by Tony Dubois at Midas (Cinco Ranch location) - Electrical pulse are being received through the wiring causing lights to go on and off. No other manufacturer or repair shop can fix this issue because of the inability to access the coding. This is an Dealership software issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716731February 9, 2026
FUEL/PROPULSION SYSTEM
For the 4th time since November 2025, my vehicle has shut off while driving and there was a severe gas smell. Check engine and traction control lights on dash. So far the turbo booster and fuel injector have been replaced but the issue keeps happening. This vehicle is not on recall list for high pressure fule pump recall. I think it should be. Vehicle goes into limp mode and all the gas leaks right out of the vehicle making it unsafe to drive due to a fire hazard. I have spent over $4000 trying to make this vehicle safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715300February 3, 2026
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2018 Chevrolet Equinox. The contact stated that after having a software update to the ECM following the notice of an unknown recall, on several occasions while in reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle seemed like it would accelerate forward. The contact had to push the vehicle for the vehicle to reverse. The contact that while pressing the ignition button on several occasions, the vehicle failed to start. The contact continued to press the ignition button, and the vehicle eventually started. Additionally, when the vehicle was started, the "Parking Brake Release" message was displayed even though the parking brake was not engaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713676January 27, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ENGINE
My car has a slow crank and when I am driving down the road it cuts off completely and does not want to crank. I have a signal on my car that says reduced speed and the speed is cut down and drags . My car also smells like gas and there is a leak coming from the vehicle it drains really bad . my brakes goes out every few months . My Car radio goes out like there is a shortage. Its horrible
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713323January 26, 2026
ENGINE, FUEL SYSTEM, GASOLINE, SERVICE BRAKES
The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormal odor of fuel coming from the vehicle. The contact stated that the brake pads were wearing abnormally quickly. The message speed reduced was displayed. The engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712300January 21, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
Engine power low
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711994January 20, 2026
ENGINE
My vehicle suddenly began giving a message engine power reduced. This happened on a highway that required with a maximum speed of 65 mph. My vehicle reduced speed to under 40mph which may be beneath the minimum speed limit. I took the vehicle to a chevvy dealer who said my transmission was slipping. I took it to AAMCO spent 6000 on repairs only to have the engine power reduced error continue to appear. AAMCO claims they have made all repairs yet the light is still on and my vehicle continues to lose engine power on fast highways (the intended interstate). I called chevy because I had seen similar issues in older models and they refused to accept me rendition of events because my vehicle was not serviced by chevy. I tried to upload a photo of the error message The upload is not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711778January 18, 2026
UNKNOWN OR OTHER
My Code for the transmission is showing up for inspection the engine light on but no noted transmisson prolems noted 2017 is showing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709792January 8, 2026
POWER TRAIN
While backing out of a parking space, with my 1 year old infant in the back seat, my vehicle became stuck in reverse and would not shift into drive or park. The vehicle became disabled and the warning dash stated to put the vehicle in park but i could not park or do anything else and couldnt take my foot off the brake or else i would continue reversing. Eventually i was able to at least turn the vehicle off but the vehicle remains with the shifter stuck in reverse after being towed. The lights and power to the vehicle remained on and this was not a battery issue. This was extremely terrifying for me especially with a baby in the car and getting it hooked up to the tow truck was also nervracking for all involved as the vehicle was in reverse. While there is not a current recall related to this issue on my vehicle, research shows that there have been in the past and this is a common issue for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708995January 5, 2026
FUEL/PROPULSION SYSTEM
My wife and I were driving to Galveston on I-45 and were driving through La Marque when our car suddenly lost power. I started moving over to the outside lane and went to turn on the emergency lights. I realized the lights were already on. We heard a thump and thought that the serpentine belt had broken and that the engine would overheat, followed up by white smoke coming from the dash vents. My wife opened her window and leaned out the window while I tried to control the SUV without power. A truck pulled next to us and the passenger screamed that our car was on fire. I stepped on the brakes, but my foot went to the floor without effect. I hit the button for the emergency parking brake, but it didn't stop the car. I let the car slow down and then black smoke was coming from the vents. We were choking from breathing the smoke and I tried to open my window, but all electrical systems had quit working. The car finally slowed enough for me to shove the gear shift into park. My wife jumped out of the car and fell to the pavement, also hitting the concrete barrier on the side of the highway. My seat belt was stuck and I kept pushing the button and reached for my pocket knife to cut the belt when it released. At this point, flames were coming from the vents when I reached for the door handle and open the door. I fell out of the car onto the highway, rolling away. I was finally able to get up and saw several vehicles stopped behind us, but some were still driving through. I got away from the car and found my wife who was being helped by another man who stopped ahead of us. The car was on fire, mostly from the back, heavily in the left rear where the gas tank is. The car was completely burned and an unknown retired firefighter said all of the signs point to a defective fuel pump.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0

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