Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11528602June 23, 2023
AIR BAGS
There is a SB-10058723-5799, that addresses airbags. I have a 2011 Chevy Equinox with 94k miles on it. The ‘service airbag’ error stays on the screen. I called Chevy to ask if I can bring vehicle in under SB 10058723-5799, and they told me my vehicle does not fall under this, AND they say the SB 10058723-5799 is expired. I asked they lady, so if the airbag deploys while I’m driving 65mph on the freeway, you’re not going to fix it under a recall that you say is expired. This makes absolutely no sense, and I believe it should fall under NHTSA’s special bulletin. Please help me. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527613June 18, 2023
VISIBILITY/WIPER
The wipers stopped working on the highway pouring down rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526185June 9, 2023
ENGINE
The vehicle started rocking during regular errands but displayed no error codes. Turned it off and left for a few minutes, when returned it would not start just the engine spinning. Had it towed to a local mechanic chain where they said it was likely a major issue and that there was no compression. They wouldn't be able to fix it so towed it to a dealer. Once the dealer had a look they determined the piston ring was blown/etc and the Equinox would need a whole new engine to get working again. The dealer also stated there was little to no oil in the system, and no light or warning of any sign had alerted. The vehicle had under 3000mi since the last oil change and only 69000mi in total use. Apparently there is TSB/warranty and major known issue in regards to oil consumption but not that I was made aware of before looking into since this issue. I have also been told that there are no active recalls on my vehicle and the VIN says everything that needed to be addressed has been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520857May 7, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle’s engine had been stalling shortly after ignition and when idling. I had it in a repair shop three separate times and was told that it was a problem with the solenoids. The first two times, they were cleaned. They were replaced on the third. I was also told that the vehicle was using an excessive amount of oil, and to bring it in every 3000 miles for an oil change. On the date of the incident, I was traveling home. I took exit 363 off of I-70 onto US-287. While traveling down the off-ramp, the engine stalled. I was unable to brake properly. By the time the vehicle came to a complete stop, I was the middle of a busy crossroads. This particular area sees a lot of traffic, especially semitrailer trucks. When I was next able to get it into be looked at, I chose a different shop because the first had clearly missed something. It was this shop that told me my engine was ruined because it had been being driven without oil, despite not being at the 3000 mile mark yet. The vehicle has not been driven since, as I have not had the $7000 it would cost to replace the engine. Please, if there is any advice or help you can give me, I’d so appreciate words of wisdom. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519974May 2, 2023
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle failed to provide notification whenever the oil level was low. The vehicle was hesitating and shuddering before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing an abnormal oil consumption, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,822.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519885May 1, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2011 Chevrolet Equinox. The contact stated that while coming to a complete stop, the vehicle lost motive power. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a catalytic converter failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515244April 3, 2023
AIR BAGS
Traveling at low speed in driveway. When the side airbags deployed for seemingly no reason. There was no collision, did not run over anything etc.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11515093April 3, 2023
ENGINE, ELECTRICAL SYSTEM
Stalling and stopping completely while coming to a stop. New muffler put in, still stalling! - I drive daily with my two children under five and the risk of my truck stopping completely while driving is my biggest safety concern for both my children and I!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511905March 15, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The windshield wipers and yes, available at anytime for inspection. I was traveling Hwy 80 and the wipers stopped working completely in a downpour of rain at 70 mph. I could not see and could not even follow the rear taillights in front of me to stay in my lane. I put my right blinker on and slowly moved to the slow lane in order to take the next exit off the highway. Had to travel over the highway on the overpass and needed to turn right. Couldn’t see detail so ended up running over yellow barriers then made it to the right turn and was barely able to make out a driveway which was a Starbucks. Stopped to confirm wipers would not work and to move wipers by hand to clear windshield. Every 4 or 5 blocks had to stop and get out to physically move wipers by hand to clear rain water from windshield in order to drive further. It was so dangerous, I could of easily caused accidents for others and myself and also could have been fatal! Next time you’re on the highway, close your eyes and keep driving-it was the same and scared me to the point that I was shaking!!! Thank God I didn’t have my grandkids with me!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511906March 15, 2023
ELECTRICAL SYSTEM, ENGINE
The key can be removed although drivetrain is not in Park? Also, a week ago while picking up my grandkids from school, my car would not start. It was parked. Everything was dead and the key could not be removed from the ignition which was quite odd even if it was a dead battery, the key should come out of the ignition? It was in Park. The key could be turned but not taken out of ignition?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510048March 3, 2023
ENGINE
Excessive oil usage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504680January 31, 2023
TIRES
Sidewall of tire blew while traveling at about 70 MPR on 4 month old tire. 225/65R17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502961January 21, 2023
ENGINE
Excessive oil consumption
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501939January 16, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
After purchasing the vehicle . The vehicle starting malfunctioning. From going into 0rmp to shutting back on after turn the vehicle off. Upon utilizing cruis control the vehicle automatically speeds without pressing the set miles .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501465January 12, 2023
VISIBILITY/WIPER
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving approximately 35 MPH in the rain, the windshield wipers became inoperable. The contact pulled over and waited until the rain stopped falling before continuing to drive. The dealer was contacted and stated that an unstated bushing needed to be replaced. The vehicle was not taken to be repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499733January 2, 2023
STEERING
Power steering malfunction and stop working while driving. Reported on many of these models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494596November 22, 2022
STEERING
Sometimes the past 2 half years the power steering goes out, a few years ago i took it to a dealer they did not find anything but its dangerous. I just seen on like that you all have a recall for it but its not showing on my VIN number,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492887November 9, 2022
STEERING, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
purchased the car from some that passed away and did not get these items fixed before I got it. coverter/ lossing/using oil, and electric power steering system problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491763November 1, 2022
ENGINE
Good morning I bought a 2011 Chevy equinox it's still consuming lots of oil till finally the engine head gasket had to be repaired included are the , intake valves cylinder valves the rocket arms ,head bolts, timing belt kit had to removed and repair the cylinder head. The mechanic shop is in McAllen Texas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491778November 1, 2022
POWER TRAIN, ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle lost motive power upon depression of the accelerator pedal with the check engine warning light illuminated. The contact also stated while driving 30 MPH, the vehicle stalled while attempting to cross a bridge. The contact called a friend who assisted with towing the vehicle to her residence. The contact then drove the vehicle to two independent mechanics who attempted to retrieve fault codes but were unable to. The mechanics were unable to determine the cause of the failure. The sparks plugs were replaced, and an oil change was performed; however, the failure persisted. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was 106,697.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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