Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#10969362March 29, 2017
VISIBILITY/WIPER
WIPERS BECAME INOPERATIVE WHILE DRIVING IN A RAIN STORM. TOOK THE VEHICLE TO PHILLIPS CHEVROLET WHO ADVISED THE PROBLEM WAS THE WIPER TRANSMISSION WHEREBY ONE OF THE ARMS BROKE OFF AND CAUSED THE ASSEMBLY TO STOP WORKING. THE CHARGE WAS $420.02 TO REPLACE THE WIPER ASSEMBLY. THE DEALER ADVISED THE MOTOR FOR THE WIPER NEEDED TO BE REPLACED WHENEVER THE TRANSMISSION GETS REPLACED. AFTERWARD, I RECEIVED NOTICE FROM A FELLOW EQUINOX OWNER WHO ADVISED THE WIPER PROBLEM IS WELL KNOWN, AND THE ISSUE IS UNDER A RECALL UNDER GENERAL MOTORS #25302. IF IT IS A RECALL, WHY THEN WAS I CHARGED $420 BY THE CHEVROLET DEALER???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968688March 27, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OFF THE ROAD UNTIL THE RAIN STOPPED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968736March 27, 2017
ENGINE
2.4L ECO TECH ENGINES HAVE A DESIGN FLAW WHICH IS DESCRIBED IN SERVICE BULLETIN NO.: 14882 AND APPARENTLY THIS BULLETIN WAS ONLY SENT TO SOME OWNERS BUT NOT ALL OWNERS AND THE ISSUE IS THE PCV ORFICE GETS PLUGGED WITH ICE IN THE WINTER CAUSING PRESSURE TO BUILD IN THE ENGINE WHICH IN TURN CAUSES THE REAR MAIN SEAL TO FAIL ON THE ENGINE. EVEN THOUGH MY EQUINOX HAD THIS 2.4L ECOTECH ENGINE AND I DID ALL THE REQUIRED MAINTENANCE AS REQUIRED GM FAILED TO SEND ME THIS NOTICE (WHICH THEY TOLD ME THAT DID NOT SEND IT TO ME SINCE I DID NOT HAVE AN ECO TECH WHICH I DID) BUT THEY ALSO EXTENDED THE WARRANTY TO FIX IT UNTIL 10 YEARS OR 120,000 MILES AND MINE FAILED AT 4 YEARS AND 125,000 SO OF COURSE THEY HAVE REFUSED TO FIX OR REIMBURSE ME FOR MY OUT OF POCKET COSTS FOR SOMETHING THAT COULD HAVE BEEN PREVENTED IF I WOULD HAVE BEEN TOLD ABOUT IT. ALSO MY TRUCK JUST LOST POWER AS I WAS DRIVING AND THIS COULD HAVE CAUSE A HUGE SAFETY ISSUE IF I HAD BEEN ON A BUSY FREEWAY AT THE TIME. I WAS DRIVING ON A COUNTY ROAD AT THE TIME JUST BEFORE ENTERING A FREEWAY WHEN THIS FAILURE HAPPENED. IF I WOULD HAVE BEEN SENT THE SERVICE BULLETIN I COULD HAVE PREVENTED A TOTAL ENGINE FAILURE BY HAVING THE ISSUE LOOKED AT AND DEALT WITH PRIOR TO THIS INCIDENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968526March 26, 2017
ENGINE
ENGINE STALLS AT LOW RPM. OVER THE LAST FEW MONTHS AT RANDOM TIMES FROM REVERSE / BACKING UP THE ENGINE WOULD STALL. THE ENGINE HAS STALLED AT RED LIGHTS WHEN STAKING OFF AT LOW RPMS, CAUSING PEOPLE BEHIND ME TO STOP SUDDENLY WHILE I HAVE TO PUT THE CAR IN PARK AND START THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968353March 24, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967120March 20, 2017
ENGINE
OIL CONSUMPTION ISSUE A QUART OF OIL HAS TO BE ADDED TO THE CAR ONCE A WEEK ACCORDING TO A CHEVROLET SERVICE BULLETIN, THE MOST COMMON CAUSE IS STUCK OIL CONTROL RINGS. GENERALLY THE STUCK OIL CONTROL RINGS ARE THE RESULT OF EXCESSIVE OIL ON THE CYLINDER WALLS AND THIS EXCESSIVE OIL CAN COME FROM THE PCV SYSTEM AND/OR THE AFM PRESSURE RELIEF VALVE IN THE OIL PAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966521March 17, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966359March 16, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966406March 16, 2017
POWER TRAIN
I JUST RECENTLY REPLACED MY ENGINE THAT BLEW UP. I WAS DRIVING HOME FROM A DOCTORS. APPT WHEN ALL OF A SUDDEN MY SUV WENT FROM DRIVING THE SPEED LIMIT TO BARELY MOVING. I HAD TO TURN IT ON AND OFF SEVERAL TIMES TO BE ABLE TO PARK IT IN A SAFE PLACE.I HAD IT TOWED TO A LOCAL DEALERSHIP AND WAS TOLD MY TRANSMISSION DIED. SO IN LESS THAN TWO MONTHS I HAVE HAD TO REPLACE BOTH MY ENGINE AND TRANSMISSION ONCE I HIT 100,000 MILES. THE VEHICLE RECEIVED ROUTINE MAINTENANCE AND THERE IS NO REASON FOR BOTH TO COMPLETELY DIE BACK TO BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966404March 16, 2017
ENGINE
I HAD 100,000 MILES ON MY CHEVY EQUINOX AND IN DECEMBER WITH OUT WARNING THE ENGINE BLEW UP. I HAD RECENTLY HAD A OIL CHANGE BUT WAS TOLD THE ENGINE BARELY HAD ANY OIL. I HAD ARRIVED AT A DOCTORS OFFICE WAS THERE FOR A HOUR AND WHEN I WENT TO START MY CAR IT WAS COMPLETELY DEAD. I HAD TO REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966050March 15, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966144March 15, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960246March 12, 2017
VISIBILITY/WIPER
BEFORE RECALL ON WIPERS FOR CHEVY 2013 EQUINOX. HAD ISSUE WITH WIPES. FRONT WIPERS STOPPED WORKING DURING RAIN STORM WHILE THE VEHICLE WAS IN MOTION. TOOK VEHICLE INTO CARMAX DEALERSHIP WHERE VEHICLE WAS PURCHASED, MECHANICS FIXED ISSUE. ABOUT A MONTH LATER I RECIEVED LETTER ABOUT RECALL. SHORTLY AFTER WIPERS FAILED FOR A SECOND TIME AGAIN DURING RAIN STORM WHILE DRIVING. TOOK VEHICLE TO LOCAL CHEVY DEALERSHIP WHERE I WAS TOLD, THAT NO SOLUTION HAD BEEN APPROVED BY CHEVY AND THAT I WOULD HAVE TO PAY OUT OF POCKET FOR REPAIRS. ALSO IF THE REPAIRS THAT THEY SUGGESTED WERE NOT THE SAME AS THE ONE CHEVY APPROVES THEN I WOULD NOT BE REIMBURSED. I DECLINED REPAIRS, AND TRIED CONTACTING CHEVY CUSTOMER SERVICE. AFTER MANY PHONE CALLS, BETWEEN CHEVY, CARMAX, AND LOCAL DEALERSHIP, NOTHING HAS BEEN DONE. CHEVY HAS SAID THAT I HAVE VOIDED RECALL BY HAVING CARMAX MECHANICS WORK ON IT. CARMAX TELLING ME THAT ITS CHEVY RESPONSIBILITY. THERE IS STILL NO APPROVED FIX FOR THIS RECALL, AND I STILL HAVE TO USE VEHICLE WITHOUT WIPERS IN FEAR THAT ANY REPAIR OR FIX WILL EITHER VOID THE RECALL OR WOULD NOT BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959977March 10, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959123March 7, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958846March 6, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE WIPERS WERE SLOW TO FUNCTION WHEN ACTIVATED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958946March 6, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE REAR PASSENGER SEAT OCCUPANT SUSTAINED A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10958424March 3, 2017
FUEL/PROPULSION SYSTEM
DURING TRAFFIC IN A 25 MPH ZONE, I LIGHTLY PRESSED THE GAS PEDAL, AND MY CAR ACCELERATED ON ITS OWN. RPM'S JUMPED SIGNIFICANTLY. I HAVE TAKEN MY CAR TO A DEALERSHIP AND REPORTED SMELLING FUEL IN MY OIL. THEY REPLACED THE HI PRESSURE FUEL PUMP, BUT THE FUEL IS STILL GETTING INTO MY OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957760March 1, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. WHILE DRIVING 65 MPH, THE WINDSHIELD WIPERS STOPPED OPERATING DURING A SEVERE RAIN STORM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956506February 23, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER HAD NOT PROVIDED THE REMEDY AND PARTS FOR AN EXTENDED PERIOD OF TIME. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO WORK WHILE DRIVING ON THE HIGHWAY. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE AND WAS UNCERTAIN WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER MENTIONED MORE THAN TWICE THAT THE PARTS AND REMEDY HAD NOT BEEN SUPPLIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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