Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#11006525July 20, 2017
FUEL/PROPULSION SYSTEM
SERVICE ENGINE LIGHT COMES ON FREQUENTLY. CAR RUNS VERY ROUGH. STALLS. TOOK TO DEALER. REPORT RECEIVED: IN AMBIENT TEMPERATURES 100 F DEGREES OR HIGHER, DTCS P2635 AND/OR P108B MAY SET. THE VEHICLE MAY ALSO EXHIBIT A HESITATION OR STALLING CONDITION. CAUSE: EXCESSIVELY HOT AND SUSTAINED AMBIENT TEMPS OVER 100 F DEGREES CAUSING VAPORT BUILDUP IN FUEL FEED LINE. ADVISED TO USE GREATER THAN 91 OCTANE FUEL, KEEP IN COVERED GARAGE. THERE IS NO FIX! WHAT HAS HAPPENED TO US: WHILE DRIVING ON INTERSTATE, WHEN TRYING TO ACCELERATE, CAR BOGS DOWN AND WILL NOT ACCELERATE, SLOWING WHILE IN HEAVY TRAFFIC. ON WAY HOME, 96 DEGREE DAY, TWO BABIES IN CAR WITH GROCERIES, STOPPED AT A LIGHT ON HEAVILY TRAVELED, TWO LANE ROAD, CAR STALLS OUT AND WILL NOT RESTART FOR SEVERAL MINUTES. WHILE COMING OFF THE INTERSTATE THIS MORNING, THE CAR ALMOST STALLED AGAIN. IF CAR WILL STALL WHILE IDLING OR ACCELERATING, THIS COULD EASILY CAUSE AN ACCIDENT. TO BE TOLD THERE IS NO FIX FOR THIS PROBLEM IS EXTREMELY CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005508July 15, 2017
FUEL/PROPULSION SYSTEM
CAR STALLS AND LOSES POWER WHILE DRIVING LOSING STEERAGE AND CONTROLL OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005333July 14, 2017
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A SEVERE WOBBLE WHILE BEING FLAT TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE CHANDLER CHEVROLET DEALER DIAGNOSED THAT THE VEHICLE HAD NO SAFETY ISSUES. AFTER THE FAILURE, THE BLUE LOX MANUFACTURER WAS CONTACTED AND INDICATED THAT THE FAILURE WAS INHERENT TO THE VEHICLE'S ELECTRONIC POWER STEERING. THE GMC MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA WITHOUT THE CONTACT'S KNOWLEDGE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,833.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004200July 11, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
6 MONTHS AFTER PURCHASE CAR BEGAN STALLING. VEHICLE ALWAYS WAS LOW ON OIL, EVEN WITH PROPER MAINTENANCE. LOSS OF ACCELERATION SPEED AND STALLING BECAME USUAL. FINALLY AFTER FILLING THE TANK IT STALLED AND WOULD NOT START SO WE HAD IT TOWED. TIMING CHAIN WAS THE REASON GIVEN SO $3600 LATER I FIGURED IT WAS FIXED. NOT THE CASE. OIL WAS STILL HAVING TO BE ADDED AND 1.5 YEARS LATER WHILE DRIVING, THE MOTOR HAS BLOWN. WE STILL OWE 9K ON A CAR THAT IS INOPERABLE AND ALSO USAA REQUIRES US TO KEEP OUR INSURANCE. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001235June 25, 2017
VISIBILITY/WIPER
WIPERS STOPPED WORKING WHILE DRIVING IN THUNDERSTORM ON JULY 1, 2016. I PAYED FOR REPAIRS $474, IN 2016. CAR RECALLED FOR SAME 2017. RECALL ID NUMBER 16V582. GM SAID I WOULD BE REIMBURSED IF ALREADY FIXED. TOOK TO DEALER AS INSTRUCTED, BUT GM ONLY REIMBURSED FOR PART $148 ( WAS I TO INSTALL IT MYSELF ?) . SAID BILL IN WRONG NAME, BUT IN HUSBAND NAME AS NOTED. THEY DECLINED OTHER DOCUMENTATION. SAID PART NUMBER WRONG; I HAD NO CONTROL OVER PART NUMBER, JUST NEEDED WIPERS TO WORK. I AM STILL OUT OVER $300. HOW CAN GM CLAIM THEY ARE REIMBURSING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995715June 17, 2017
AIR BAGS
PASSENGER FRONT AIRBAG MAP SENSOR WITH FOAM, WIRING HARNESS AND PROGRAMMING HAD TO BE REPLACED AT A COST OF 688.49 ON FEB 8 2017. SEAT BELT SENSOR KEPT GOING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995573June 16, 2017
STEERING, ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AL CERA DEALER WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED IN THE PSCM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER A SOFTWARE UPDATE AND THE CASE WOULD BE FORWARDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993565June 6, 2017
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
"TAMARA RECALL" I'M WRITING REGUARDING AN ACCIDENT THAT TOTALED OUT MY VEHICLE BUT NONE OF MY AIR BAGS DEPLOYED ? I HIT A DEER AT 75-80 MPH ON A HWY IT HIT MY DRIVERS SIDE HEADLIGHT AND CONTINUED UP OVER MY HOOD AND ACTUALLY DENTED PART OF MY PASSENGER SIDE FENDER I COULDN'T EVEN OPEN THE DOOR ALL THE WAY! NONE OF MY AIR BAGS WENT OFF. LUCKILY I HAD MY SEAT BELT ON WHICH SOMETHING IN THE SEAT BELT BLEW WHEN IT LOCKED ME IN PLACE DUE TO THE IMPACT OF THE DEER HITTING JUMPING OUT AT ME A WARNING POPPED UP ON MY DASH BELIEVE SAID "LOCKED" BUT ALL HAPPENED SO FAST , IT PUSHED & CRACKED JUST ABOUT EVERYTHING UNDER MY HOOD. I HAD SMOKE COMING FROM MY VEHICLE, FLUIDS ON THE GROUND NO FIRE THANKFULLY ! MY SUV WAS TOTALED AND MANY HAVE QUESTIONED ME ABOUT THE AIR BAGS. I'M NOW WONDERING THE SAME THING. WHY IN THE WORLD DID NONE OF THESE GO OFF ? IF I WOULDN'T HAVE HAD MY SEAT BELT ON WHO KNOWS WHAT WOULD HAVE HAPPENED WITH THE AIR BAGS NOT GOING OFF ! I'VE DONE RESEARCH I HAVEN'T SEEN ANY RECALLS, BUT I AM A LITTLE CONFUSED BY THIS!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10993167June 5, 2017
VISIBILITY/WIPER
BOTH WIPERS, DRIVER AND PASSENGER ARE NOT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991405May 24, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT CALLED GUS PAULOS CHEVROLET (4050 3500 S, WEST VALLEY CITY, UT 84120 (801) 758-8387) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986210May 17, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPERS ON HIGH, THE WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINTS IN THE WIPER MODULE WERE FAULTY. THE WIPERS WERE READJUSTED AND THE DRIVER WAS INSTRUCTED THAT THE FAILURE COULD RECUR WHEN USING THE WIPERS ON THE HIGH SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984968May 11, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WINDSHIELD WIPERS POPS OFF AND STOPS WORKING. ENGINE RUNS WHILE KEY IS NOT INSERTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984311May 8, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND MADE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983280May 3, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE, BUT THE CONTACT CALLED BACK AND WAS INFORMED THAT THE PART WAS AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT FOR MAY 3, 2017, BUT THEN STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN OF WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979045April 18, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND THE PART HAD NOT BEEN SUPPLIED IN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WIPERS FAILED TO FUNCTION. THE CONTACT HAD TO VIEW OUT OF THE FRONT PASSENGER SIDE WINDOW DUE TO THE FAILURE THAT IMPACTED THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WIPER MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING TO DETERMINE WHEN THE PART MAY BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 72,502. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978826April 17, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/13/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978671April 15, 2017
FUEL/PROPULSION SYSTEM
VEHICLE STOPPED TWICE TRYING TO PULL INTO MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970998April 6, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CLOG POSITIVE CRANK CASE VENTILATION AND THE OIL SEALS, MANIFOLD, AND PCV VALVE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970322April 3, 2017
ENGINE
USING WAY TO MUCH OIL. VERY DISAPPOINTED. I BUY A CAR TO KEEP LONG TERM. PRETTY OBVIOUS THIS PROBLEM WAS WELL KNOWN BY AUTOMAKER. I WAS NEVER NOTIFIED. WILL NEVER BUY A GM AGAIN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969554March 30, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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