Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#10749311August 17, 2015
ELECTRICAL SYSTEM
AUDIBLE TONE VOLUME FOR SEAT BELT UNBUCKLED, DOOR AJAR, KEY LEFT IN IGNITION, TURN INDICATOR, ETC INTERMITTENTLY REDUCES TO A LEVEL THAT MAY BE BARELY BE HEARD. NEXT TIME IT MAY OR MAY NOT BE RESTORED RESTORED TO NORMAL. PROBLEM IS RANDOM, SOMETIMES LASTING FOR ENTIRE TRIP BUT IS NORMAL ON NEXT TRIP. I HAVE SEEN THIS PROBLEM LISTED ON VARIOUS INTERNET AUTOMOBILE PROBLEM SITES BUT NOT ON YOUR SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748683August 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND FAILED TO RESTART. THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748339August 13, 2015
VISIBILITY/WIPER
WIPERS STOPPED WORKING, BUT CAN STILL HEAR WIPER MOTOR. AFTER 10 MINUTES I FOUND MANY PEOPLE HAVE TO SAME PROBLEM. GM NEEDS TO RECALL THESE VEHICLES. TOO MANY PROBLEM ON GM VEHICLES HAVE BEEN BURDENED UPON THE OWNERS. ELECTRICAL, POWERTRAIN, WIPERS, TRANSMISSIONS, ETC... I HAVE HAD TO LAY OUT OVER $5000 IN THE PAST 3 YEARS ALONE DUE TO VERY POOR QUALITY AND DESIGN OF GM TRANSMISSIONS ON ONE CHEVROLET AND OVER 130 HOURS OF DIAGNOSING ELECTRICAL PROBLEMS ON ANOTHER CHEVROLET. I HAVE OWNED 17 CHEVROLETS AND PONTIACS OVER THE PAST 47 YEARS (1963 -2010) AND NEVER HAD PROBLEMS WITH ANY OF THEM LIKE THIS UNTIL THE LAST 13 YEARS. NO WONDER GM KILLED OF OLDSMOBILE AND PONTIAC (BAD MISTAKE). IF GM CARED FOR THEIR CUSTOMERS AND THE QUALITY OF THE PRODUCT THEY PRODUCED THEY WOULD NOT HAVE LOST SO MUCH BUSINESS TO FORD AND TOYOTA .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746722August 6, 2015
AIR BAGS
I WAS DRIVING IN TRAFFIC WHEN THE CAR IN FRONT OF ME STOPPED ABRUPTLY IN FRONT OF ME. I READ ENDED HIM GOING ABOUT 40 MILES PER HOUR. MY AIR BAGS DID NOT INFLATE. I EXITED THE CAR AND BEGAN SPEAKING WITH THE OTHER DRIVER WHEN WE HEARD A POP IN MY CAR. SMOKE STARTING COMING OUT OF THE ENGINE COMPARTMENT AND THEN ALMOST IMMEDIATELY MY CAR ENGINE CAUGHT ON FIRE. THE CAR WAS NOT RUNNING. I INJURED MY KNEE AND SHOULDER IN THE INCIDENT.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10744833July 29, 2015
UNKNOWN OR OTHER
WE WERE DRIVING TO THE AIRPORT, CAME OUT OF CONSTRUCTION ONTO UPHILL PART OF HIGHWAY. I WAS ACCELERATING AND HEARD A "POP".THOUGHT A TIRE BLEW, SAW WHITE SMOKE ON THE SIDES OF THE CAR AND PULLED OVER. MY BOYFRIEND GOT OUT IMMEDIATELY TO LOOK FOR A BLOWN TIRE. I PUT THE CAR IN PARK, SHUT OFF THE IGNITION AND BLACK SMOKE BEGAN POURING INTO THE CAR. I KNEW THERE WAS NOT A BLOWN TIRE AND YELLED FOR BOYFRIEND TO HELP GET OUR TWO YOUNG CHILDREN OUT OF THE CAR. OPENED THE BACK DOOR AND COULDN'T SEE THE KIDS DUE TO ALL OF THE BLACK SMOKE AND ENTIRE FRONT END WAS ON FIRE WITHIN SECONDS. I GOT THE KIDS TO SAFETY AND THE CAR PROCEEDED TO BLOW UP THREE SEPARATE TIMES IN WELL UNDER 10 MINUTES. THE MAN DRIVING BEHIND US HELPED AND STATED TO ME THAT FUEL WAS LEAKING FROM THE CAR WHILE HE DROVE BEHIND US PRIOR TO THE "POP" WE HEARD. IT WAS A TOTAL LOSS, NO POLICE REPORT DESPITE HIGHWAY BEING SHUT DOWN FOR A HOUR AND DETECTIVES SHOWING UP LATER. INSURANCE COMPANY WASN'T GOING TO INVESTIGATE, I GOT GM INVOLVED AND NOW THEY MIGHT. WAS GIVEN A CASE # BY GM, CALLED TWICE, NO RESPONSE BACK FOR 6 DAYS. I WANT TO KNOW THE CAUSE OF THIS. 5 YEAR OLD PERFECTLY MAINTAINED CARS WITH NO WARNING SHOULD NOT CATCH FIRE AND BLOW UP. I SAW AN ARTICLE ABOUT A MAN IN CONNECTICUT WITH A SIMILAR INCIDENT AND HIS WAS RELATED TO A REGIONAL RECALL THAT DID NOT INCLUDE THAT STATE. I LIVE IN WESTERN PENNSYLVANIA AND QUESTION IF THIS COULD BE ASSOCIATED. THE CAR COULD HAVE KILLED OUR CHILDREN AND HARMED INNOCENT PEOPLE ON A BUSY HIGHWAY. WE WERE FORTUNATE TO HAVE GOOD PEOPLE HELP US AND REACT SO QUICKLY. THE STATE POLICE OFFICER HAD US LEAVE IMMEDIATELY TO CATCH OUR FLIGHT AND TOLD US THERE WAS NOTHING WE COULD DO AND THEY HAD THE CAR TOWED. WE WERE UNABLE TO GET THE NAMES OF TWO MEN THAT HELPED DUE TO SHOCK AND BELIEF THAT THERE WOULD BE A POLICE REPORT.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10732252July 6, 2015
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
INCIDENT OCCURRED: JUNE 30, 2015 A TRACTOR TRAILER WAS PASSING ANOTHER VEHICLE AND PROCEEDED TO COME INTO THE LEFT LANE. I HAD CRUISE CONTROL ENGAGED. THE TRUCK CAME OVER ADMITTEDLY AT A SPEED THAT WAS GOING SLOWER THAN THE RATE OF SPEED I HAD ON MY CRUISE CONTROL. WHEN I WENT TO APPLY THE BRAKE, I FELT AS THOUGH MY CAR WAS NOT DECELERATING ENOUGH BASED ON THE PRESSURE I WAS APPLYING TO THE BRAKE. I QUICK CHECKED MY SIDE MIRROR- I WAS UNABLE TO GO AROUND THE DRIVER BECAUSE A CAR WAS NEXT TO ME AND I CHECKED MY REARVIEW MIRROR TO ENSURE I WAS NOT GOING TO BE REAR-ENDED AS WELL- KNOWING I WAS TOO CLOSE AND GOING TO COLLIDE WITH THE TRUCK DRIVER AT THIS POINT. I APPLIED AS MUCH PRESSURE AS I COULD TO THE BRAKES TO DECELERATE BUT UNFORTUNATELY STILL COLLIDED WITH THE DRIVER. MY AIR BAGS DID NOT DEPLOY- DESPITE THIS, IT ALLOWED ME TO SEE MY MIRRORS IMMEDIATELY FOLLOWING THE INCIDENT SO THAT I COULD SAFELY COAST TO THE SHOULDER OF THE PA TURNPIKE WITHOUT DISRUPTING TRAFFIC. MY 2 CONCERNS: WAS BRAKING FAULTY WHEN CRUISE CONTROL IS ENGAGED? ALSO- MY AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731797July 2, 2015
POWER TRAIN
FOR THE PAST SEVERAL MONTHS MY CAR HAS BEEN DOING THE FOLLOWING: 1. I START MY CAR, AND IT WILL REV LIKE I PUT MY FOOT ON THE GAS. 2. IF I AM AT A STOP LIGHT/SIGN MY ENGINE WILL SHAKE AND ACT LIKE IT WANTS TO DIE, BUT IT DOESN'T. 2. WHEN I TURN MY CAR OFF, IT WILL CONTINUE TO RUN FOR 1-2 MORE SECONDS BEFORE COMPLETELY SHUTTING DOWN. I TOOK MY VEHICLE TO MY MECHANIC, AND HE SAID THAT THE FUEL IS LEAKING INTO THE CRANK CASE. I HAVE TO HAVE THE HIGH PRESSURE FUEL PUMP REPLACED. UNFORTUNATELY I AM OVER THE WARRANTY. ALL OUT OF POCKET. THIS IS EXTREMELY DANGEROUS, IT COULD CAUSE AN EXPLOSION, OR FIRE, AND NEEDS TO BE RECALLED IMMEDIATELY. THIS COULD KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731448July 1, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO SHIFT OUT OF SECOND GEAR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. WHILE THE CONTACT WAS DRIVING HOME, THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WAVE PLATES FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. UPDATED 09/03/15*LJ UPDATED 09/10/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726799June 23, 2015
POWER TRAIN
ON JUNE 21, 2015 WHILE ON MY WAY HOME FROM WORK, I STOPPED BEHIND A VEHICLE THAT WAS MAKING A LEFT TURN. WHEN I WENT TO ACCELERATE, MY VEHICLE ACTED LIKE IT DIDN'T WANT TO SHIFT. THE MOTOR REVVED UP INSTEAD. I HAD A VEHICLE COME UP BEHIND ME AND THANKFULLY THEY WERE ABLE TO DRIVE INTO THE OTHER LANE AN GO AROUND ME, OTHERWISE I WOULD HAVE GOTTEN HIT. I MANAGED TO GET IT OFF THE ROAD. HAD IT HAULED TO THE DEALER. TODAY I'M TOLD THAT THE TRANSMISSION, CATALYTIC CONVERTER, AND THE TIMING CHAIN ARE ALL BAD AND TO REPLACE WILL BE $5500. I JUST REPLACED THE TIMING CHAIN NOV OF 2014 AT A COST TO ME OF $800. THE DEALER TOLD ME IT WOULD BE $1500 TO FIX, SO I HAD IT FIXED AT ANOTHER REPAIR SHOP. THEN I FIND OUT WHILE BROWSING AROUND MY ONSTAR ACCOUNT THAT THERE ARE 2 EXTENDED WARRANTIES FOR THE TIMING CHAIN. WHY DIDN'T THE DEALER KNOW THAT? NOW I HAVE TO PAY FOR IT AGAIN BECAUSE I'M 188 MILES PAST THE EXTENDED WARRANTY. I CALLED A REPUTABLE TRANSMISSION REPAIR SHOP TO GET A QUOTE FOR THE TRANSMISSION REPAIR. I WAS TOLD THAT THEY REPAIRED 2 OF THE SAME VEHICLE LAST WEEK AND CANNOT GET A GM TRANSMISSION DUE TO THE FACT THAT THEY ARE ON NATIONAL BACKORDER BECAUSE GM KNOWS THEY ARE FAULTY. THERE SHOULD BE A RECALL ON THIS. GM SHOULD HAVE TO STAND BEHIND THEIR PRODUCTS. I WILL NEVER OWN ANOTHER GM VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726500June 22, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WATER WAS LEAKING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THE WATER WAS LEAKING FROM THE SUN ROOF AND CLEARED THE DRAINS AND LINES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724308June 9, 2015
POWER TRAIN
NO WARNING PRIOR... MY HUSBAND AND I WERE RUNNING ERRANDS AND HAD STOPPED AT HOME. AFTER BACKING OUT OF OUR DRIVEWAY, HE WENT TO PUT THE CAR IN DRIVE AND IT WOULD NOT SHIFT. IT JUST SAT LIKE IT WAS IN NEUTRAL. WE CUT THE CAR OFF AND STARTED IT BACK UP AND IT WENT INTO DRIVE. GOT A 1/10 OF A MILE DOWN THE ROAD AND IT STOPPED PULLING AND SEEMED TO BE IN NEUTRAL AGAIN. MY HUSBAND WAS ABLE TO GET IT PUSHED BACK HOME. WE PUT ABOUT A 1/2 QT OF TRANSMISSION FLUID IN IT, THINKING MAYBE IT WAS LOW (SINCE YOU CAN'T CHECK THESE MODELS WITH A DIPSTICK). MY HUSBAND TRIED BACKING IT OUT OF THE DRIVEWAY AND BACK TO SEE IF THAT HELPED, AT THIS POINT IT WOULD GO INTO GEAR BUT IT SHIFTED VERY HARD. THAT MONDAY WE HAD IT TOWED TO THE LOCAL TRANSMISSION SHOP AND IT WOULDN'T EVEN GO INTO GEAR TO GET IT OFF THE TRUCK. IT IS CURRENTLY AT THE TRANSMISSION SHOP AND I HAVE BEEN TOLD THAT IT IS MAJOR AND WE ARE LOOKING AT LOTS OF MONEY TO GET THIS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721941June 3, 2015
ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE, STEERING
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL CONTROL SYSTEM RECALL NOTICE AND SEVERAL VEHICLE ISSUES. *SMD THE CONSUMER STATED A WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED A MODULE. THE SECOND TIME THE CONSUMER RETURNED TO THE DEALER, THE TIMING CHAIN WAS REPLACED. ALSO, THE ENGINE WAS NOISY. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT EXCESSIVE OIL CONSUMPTION. IN NOVEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT THE POSSIBILITY OF THE STEERING LOCKING UP. THE CONDENSER HAD A SMALL PIN HOLE, THAT CAUSED FLUID TO LEAK OUT. THE COMPRESSOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722362May 29, 2015
ENGINE
I HAD TO PURCHASE AN ENTIRELY NEW A.C SYSTEM AT 50K MILES. THEY PUT THE HOSE DIRECTLY ON THE ENGINE WHEN BUILDING THE CAR. THEREFORE, THE HEAT BURNED A HOLE INTO THE HOSE WHICH CAUSED THE SYSTEM TO OVERHEAT, RESULTING IN THE NEED FOR THE ENTIRE A.C. SYSTEM TO BE REPLACED. A MONTH LATER, THE CAR BEGAN STALLING AND MISFIRING WHILE AT STOP LIGHTS. THEN, IT PROGRESSED TO MISFIRING WHILE CAR ACCELERATES. I WAS ON THE INTERSTATE WHEN MY CAR COMPLETELY SHUT OFF! I WAS LUCKY TO PULL OFF TO THE SIDE ROAD AS I HAD MY 5 YEAR OLD DAUGHTER IN THE VEHICLE WITH ME. THE CHECK ENGINE LIGHT TURNS ON AND OFF RANDOMLY. APPARENTLY, AT 50K MILES, THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THIS IS APPARENTLY THE CAUSE FOR THE ISSUES (PER A MECHANIC). I'VE REPLACED THE BATTERY ON THIS CAR 3 TIMES. I'M STILL PAYING THE CAR OFF AND HAVE PUT SO MUCH MONEY INTO IT FROM IT FALLING APART AT 50K MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722364May 29, 2015
ENGINE
MY ENGINE RATTLES AND MAKES A LOUD FLUTTERING SOUND ACCOMPANIED WITH THE MISFIRING AND HESITATION WITH ACCELERATION. I PREVIOUSLY WROTE A COMPLAINT AND FORGOT TO MENTION IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721687May 27, 2015
UNKNOWN OR OTHER
AFTER PUTTING THE KEY INTO THE IGNITION, THE KEY WILL NOT TURN ON OR OFF AND THE KEY IS NOW STUCK IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717601May 21, 2015
POWER TRAIN
WHEN DRIVING, MY CARS TRANSMISSION HESITATES. IT FEELS LIKE ITS LOSING POWER. ALSO FEELS LIKE THERE'S A MISFIRE. IT'S VERY ANNOYING AND NOT SURE HOW CHEVY CAN MAKE A TRANSMISSION LIKE THIS. THIS IS WHY I DON'T BUY AMERICAN VEHICLES. NO DEALERSHIP WILL DO ANYTHING ABOUT IT. I'M VERY UPSET. I'M A SINGLE FATHER IN THE MILITARY, I NEED A DECENT VEHICLE AND DON'T MAKE MUCH. CAN ANYONE HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717719May 21, 2015
VISIBILITY/WIPER
WIPERS STOPPED WORKING WHILE DRIVING IN A RAINSTORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716871May 16, 2015
UNKNOWN OR OTHER
TOOK IT TO DEALERSHIP FOR DRIVER SIDE SEAT ISSUES COME OUT WITH SEAT ISSUE FIXED BUT REAR DVD MONITORS DIDN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715894May 12, 2015
ENGINE
MY VEHICLE HAS SIMILAR ISSUES THAT OTHER CONSUMERS HAVE COMPLAINED ABOUT: (1) LOSS OF POWER ON THE HIGHWAY AFTER PRESSING ACCELERATOR PEDAL DOWN TO GAIN SPEED. ENGINE HAS HESITATED AND BACK-FIRED. (2) EXCESSIVE OIL CONSUMPTION STILL REMAINS AN ISSUES EVEN THOUGH I HAVE BROUGHT TO THE DEALER SEVERAL TIMES. (3) CLANGING NOISE IN THE ENGINE WHICH I HAVE COMPLAINED ABOUT SINCE I PURCHASED THE VEHICLE TURNED OUT TO BE A TIMING BELT ISSUE. VEHICLE LOST MOST POWER AND I BARELY GOT THE VEHICLE BACK TO MY DRIVEWAY. WHEN I WENT TO START VEHICLE NEXT DAY TO BRING TO A REPAIR SHOP, ONLY THE STARTER WAS SPINNING [ENGINE WOULD NOT TURN OVER AS I FOUND OUT THE TIMING BELT DISINTEGRATED]. BY NOT KNOWING THERE WAS A SPECIAL COVERAGE BULLETIN ISSUED FOR THIS PROBLEM [EXTENDS FOR 10 YEARS/120,000 MILES I BELIEVE], MY LOCAL REPAIR SHOP BROUGHT IT TO MY ATTENTION AND SAID ALTHOUGH MY REGULAR WARRANTY ENDED, I SHOULD BRING TO DEALER. IT WAS REPLACED FOR FREE BY DEALER DUE TO SPECIAL COVERAGE IN NOVEMBER 2014 [OVER 4 YEARS OF COMPLAINING ABOUT EXCESSIVE ENGINE NOISE]. BROKEN TIMING BELT CREATED DAMAGE INSIDE THE ENGINE BUT DEALER COVERED ALL DAMAGE. AFTER THE TIMING BELT WAS REPLACED, IT SOUNDED LIKE I HAD A WHOLE NEW ENGINE AS IT WAS SO QUIET. THERE IS STILL A SMALL RATTLING NOISE DURING START-UP, BUT GOES AWAY AFTER ENGINE RUNS. (4) GAS MILEAGE NEVER HAS COME CLOSE TO CHEVROLET'S REPORTED ESTIMATES FOR THIS VEHICLE [I GET ABOUT 20 MPG ON FLAT HIGHWAYS].
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715380May 8, 2015
STEERING
INTERMITTENTLY, THE STEERING WAS SERIOUSLY COMPROMISED WHEN DRIVEN. CONTACTED GM AND THEY SENT ME TO A GM CERTIFIED DEALERSHIP/TECHNICIAN. THE TECHNICIAN INFORMED ME THAT THE CAR WAS UNSAFE TO DRIVE (DUE TO A "TWISTED STEERING SHAFT") AND STEERING COULD COMPLETELY FAIL AT ANY TIME. I ESCALATED THE ISSUE TO A CHEVROLET SENIOR ADVISOR IN DETROIT. THE SENIOR ADVISOR INFORMED ME THAT THERE WAS NO OUTSTANDING RECALLS FOR THIS TYPE OF ISSUE. I INFORMED THE ADVISOR THAT THIS DEFECT COULD INJURE / KILL SOMEONE IF NOT MADE PUBLIC. HE INDICATED THAT THERE WAS NOTHING HE COULD DO FURTHER... I JUST DON'T WANT SOMEONE TO GET SERIOUSLY HURT BECAUSE OF THIS ISSUE. PLEASE INFORM THE PUBLIC OF THIS ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox