Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#11081781March 28, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH, THE WINDSHIELD WIPER ON THE PASSENGER SIDE MALFUNCTIONED, WHICH MADE IT DIFFICULT TO SEE THE ROAD. AS A RESULT, THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE WHEN TRYING TO CHANGE LANES. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CHECK THE WIPER. THE CONTACT CALLED BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 285-6500), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD BE SENDING A CASE NUMBER, WHICH HAD NOT BEEN RECEIVED YET. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079961March 17, 2018
VEHICLE SPEED CONTROL
VEHICLE HAS BEEN EXPERIENCING STALLING CONDITIONS IN WET WEATHER, DEALER REPLACED A CAM POSITION SENSOR. TODAY AFTER TAKING THE CAR THROUGH A CAR WASH UPON STARTING THE ENGINE IT WENT INTO WIDE OPEN THROTTLE CONDITION, OVER 6000 RPM. AT FIRST I WAS STANDING ON THE BRAKES TO KEEP THE VEHICLE FROM ACCELERATING OUT OF CONTROL. AFTER 10 MINUTES THE IDLE DROPPED TO NORMAL AND WAS ABLE TO GET THE CAR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079887March 16, 2018
POWER TRAIN
JUST PURCHASED VEHICLE AMD TRANDMISSION IS SLIPPING IN 3RD THRU 5TH. NO WARRANTY SEEMS LIKE THIS HAPPENS IN ALOT OF EQUINOX. THIS IS A MAJOR SAFETY CONCERN IN WHICH GM IS NOT TAKING SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078463March 10, 2018
AIR BAGS
"TAKATA RECALL" MY AIRBAG LIGHT CAME ON FOR NO REASON, IT COST ME 105.00 AT STAFFILINO CHEVROLET FOR THEM TO TELL ME I HAVE AN INTERNAL SHORT IN THE PASSENGER PRESENCE MODULE AND IT WILL COST ME 656.00 TO HAVE IT FIXED. I SAW WHERE THE TAKATA RECALL WILL NOT BE COMPLETE UNTIL 2019. THIS DOES NOT HELP NOW AND I WOULD LIKE TO BE ADDED TO THE RECALL NOW. THE VEHICLE HAS NEVER BEEN WRECKED AND THIS LIGHT CAME ON OUT OF NOWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078392March 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE TAKEN MY CAR TO CHEVROLET MULTIPLE TIMES BECAUSE IT CUTS OUT WHEN IDLING AND SOMETIMES DRIVING. THE DEALERSHIP I PURCHASED IT FROM TOLD ME AROUND 40000 MILES THAT SOMETIMES 'YOU JUST GET A BAD APPLE.' THEY REPLACED MY MOTOR UNDER WARRANTY ABOUT 20,000 MILES AGO WITH A BRAND NEW MOTOR AND NOW MY CAR IS DOING THE EXACT SAME THING. I CONTACTED CUSTOMER CARE AT CHEVROLET AND THEY TOLD ME TO TAKE IT TO THE CLOSEST DEALER TO GET A DIAGNOSTIC TEST RUN AT MY EXPENSE BECAUSE MY WARRANTY IS OUT... MIND YOU I HAVE BEEN DEALING WITH THE SAME ISSUE SINCE I BOUGHT MY CAR... AND WHEN I CALLED THE DEALERSHIP, THEY TOLD ME THAT THEY COULDN'T SERVICE MY VEHICLE BECAUSE I DIDN'T HAVE THE WARRANTY WORK DONE AT THAT LOCATION. I CAN'T EVEN DRIVE MY CAR BECAUSE WE'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES AND I HAVE VERY SMALL CHILDREN. I CAN'T DRIVE ALL THE WAY BACK TO THE DEALERSHIP THAT REPLACED IT WHEN I AM THE ONE PAYING FOR THE DIAGNOSTIC EXAM ANYWAY....SO I KEEP GETTING CONFLICTING RESPONSES FROM CHEVY AND THEIR DEALERSHIPS. I HAVE GOTTEN THE RUN AROUND SINCE I BOUGHT MY CAR BRAND NEW OFF THE LOT. I JUST ALMOST HAVE IT PAID OFF AND CAN'T AFFORD FOR THEM TO KEEP SCREWING ME AROUND, NOR CAN I AFFORD A NEW CAR. MY CAR LOSES THE ENGINE BUT ALL BATTERY FUNCTIONS WORK. IT HAPPENS WHILE IDLING, DRIVING SLOWLY AND EVEN ON THE HIGHWAY! IT'S SO DANGEROUS AND MANY PEOPLE COMPLAIN ABOUT THE SAME ISSUES WITH THE SAME CAR IF RESEARCHED ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075065February 26, 2018
ENGINE
OIL CONSUMPTION TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074913February 26, 2018
ENGINE
I WAS DRIVING MY EQUINOX ON MY WAY HOME FROM WORK, A 30 MINUTE COMMUTE. MY ENGINE STARTED MAKING SOME TICKING NOISES WHEN I WAS 5 MINUTES FROM HOME. I MADE IT ABOUT ANOTHER MILE AND MY ENGINE STARTED CLANKING, I TRIED TO PULL OVER TO THE SIDE OF THE ROAD AS MY ENGINE SHUT OFF. IT WAS BITTERLY COLD AND I HAD TO PICK UP MY GIRLS FROM DAYCARE, SO I HAD THE VEHICLE TOWED TO THE NEAREST MECHANIC AND FOUND A RIDE. TURNS OUT, MY ENGINE HAD A HGH OIL CONSUMPTION PROBLEM DUE TO PLUGGED PCV/INTAKE SYSTEM CAUSED ENGINE TO RUN DRY OF OIL DURING OPERATION. NO ENGINE PRESSURE WARNING LIGHT ILLUMINATED. NO OTHER WARNING SIGNS. THE ENGINE WAS DAMAGED AT REAR CRANKCASE SEAL/REAR MAIN. IT HAD 97,000 MILES AT THE TIME OF THE INCIDENT. I HAVE BEEN TOLD THIS IS COMMON IN SOME GMC/CHEVY VEHICLES, HOWEVER MY VIN ISN'T SPECIFICALLY COVERED. I HAVE TRIED TO TALK TO CHEVY REGARDING MY COMPLAINT, HOWEVER THEY ARE OF NO HELP. I'M AWARE OF SPECIAL COVERAGE ADJUSTMENTS DUE TO THIS SAME ISSUE (#14882, DOCUMENT ID 4098165), BUT WITHOUT MY VIN BEING INCLUDED, I AM GETTING NO ASSISTANCE FROM CHEVY REGARDING A KNOWN ISSUE IN SOME OF THEIR EQUNIOXES. PLEASE HELP. THIS IS A SERIOUS PROBLEM EFFECTING THEIR ENGINES, AND WITHOUT A WARNING LIGHT TELLING OF THE OIL PRESSURE/LEVEL PROBLEM. THERE'S A CHANCE MANY MORE DRIVERS WILL BE LEFT STRANDED AT THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074383February 22, 2018
AIR BAGS
TAKATA RECALL. MY EQUINOX IS NOT IN THE RECALL BUT SHOULD BE. I FILED A COMPLAINT BUT HAVE HEARD NOTHING BACK. THE AIRBAG LIGHT STAYS ON AND STAFILINOS DIAGNOSED A SHORT. IT JUST CAME ON ONE DAY WHEN I STARTED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073968February 20, 2018
ENGINE
ON 12/25/2017 MY ENGINE FAILED AT 60 MPH ON THE HIGHWAY. I WAS ALMOST RE-ENDED BY THE VEHICLE BEHIND ME DUE TO THE RAPID DECELERATION OF MY VEHICLE BUT MANAGED TO SAFELY PULL TO THE SIDE OF THE HIGHWAY WHERE WE WAITED FOR ROADSIDE ASSISTANCE IN -20 WINDCHILLS. THE ENGINE FAILURE WAS CAUSED BY A FROZEN PCV VALVE ORIFICE WHICH PRESSURIZED THE CRANKCASE AND BLEW THE MAIN SEAL. AFTER REPLACING THE MAIN SEAL IT WAS DISCOVERED THAT THE ENGINE WAS DAMAGED BEYOND REPAIR AND HAD TO BE REPLACED AT MY EXPENSE. MY VEHICLE ENGINE AND YEAR MATCHES THE GROUP COVERED BY SPECIAL SERVICE ADJUSTMENT 14882 BUT MY VIN, LIKE SO MANY LISTED ON THIS SITE, WAS NOT INCLUDED IN THE SPECIAL COVERAGE DESPITE THE FACT THAT MY ENGINE FAILURE WAS DUE TO THE EXACT DEFECT DEFINED IN BULLETIN 14882.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073626February 19, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION ISSUE . I HAD TO HAVE THE DEALER CHECK THE OIL CONSUMPTION EVERY 1000 MI FOR 3000 MI FOR DOCUMENTATION. AT THE END OF THAT 3000 MI THE CAR WAS LOW 4.5 QUARTS OF OIL. PER GM THAT IS WITHIN THEIR 'SPECS' AND WILL NOT PAY FOR THE REPAIRS NEEDED IE; PISTONS AND PISTON RINGS AT THIS POINT.. EVEN THOUGH THIS IS A KNOWN GM ISSUE ON THIS VEHICLE. THE CAR SHAKES AND DIES WHEN STOPPING AND IDLING. RUNS TERRIBLE AND YOU CAN HEAR THE RATTLES IN THE ENGINE. NO OIL LIGHT HAS EVER COME ON IN THE CAR EVEN THOUGH THERE WERE TIMES IT WAS CHECKED AND THERE WAS NO OIL IN IT. SEE THE ATTACHED DOCUMENTATION OF SERVICE DOCUMENTATION BELOW. I ALSO HAVE A SERVICE REQUEST NUMBER OF SR 8-355-8368066 WITHIN GM WHICH HAS BEEN ESCALATED AND CLOSED. I CALLED GM AGAIN AND WAS GIVEN A NEW SERVICE REQUEST TO BE ASSIGNED TO A NEW SR SERVICE ADVISER, 8-391-1491891. #13-06-01-003H: EXCESSIVE OIL CONSUMPTION ' PERFORM OIL CONSUMPTION TEST AND/OR INSTALL PISTON AND PISTON RING KIT ' (FEB 9, 2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073464February 18, 2018
ELECTRICAL SYSTEM
TICKING NOISE (SOMETIMES LOUD) IN THE CENTER AND LEFT OF VEHICLE DASHBOARD WHEN VEHICLE IS STATIONARY (NO KEY IN IGNITION). PROBLEM STARTED AROUND OCTOBER 2017 AND NOW OCCURS FREQUENTLY. I HAVE A VIDEO RECORDING OF SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066269February 16, 2018
VISIBILITY/WIPER
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE IS LOCATED ON ISLAND THAT DOES NOT HAVE A CERTIFIED GENERAL MOTORS REPAIR SHOP. THE MANUFACTURER ADVISED THE CONSUMER TO SHIP THE VEHICLE TO ANOTHER ISLAND TO HAVE IT REPAIRED. THE CONSUMER REQUESTED TO HAVE THE PARTS SENT TO A CERTIFIED MECHANIC TO THE ISLAND WHERE HE LIVES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072906February 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD CLICKING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE WARNING FLASH DISPLAYED TO "SHUT ENGINE OFF DUE TO NO OIL". THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER (MATTHEW HARGREAVES, 2000 E. 12 MILE RD, ROYAL OAK MI) WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL AND CYLINDER HEAD WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 118,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072791February 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
ON A COLD WINTER DAY APPROXIMATELY 20 DEGREES, I EXITED OFF OF THE HIGHWAY. UPON COMING TO A STOP AT THE TOLL PLAZA, THE CAR BEGAN MAKING A HORRIBLE CLANKING NOISE, THE 'ENGINE REDUCED POWER' NOTIFICATION APPEARED AS WELL AS THE TRACTION ACTIVATION. THE CAR DIED BUT STARTED BACK UP TO GET IT OFF THE ROAD TO SAFETY. HAD IT TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND DISCOVERED THE PCV SYSTEM FROZE UP AND BLEW THE REAR MAIN SEAL. THE CAR HAD 103K MILES ON IT AT THE TIME AND WAS PURCHASED NEW. NEVER HAD A SINGLE PROBLEM WITH IT AND ALWAYS WE'LL MAINTAINED. ENDED UP HAVING TO REPLACE THE MOTOR TO THE TUNE OF $5,575. LESS THAN 24 HOURS AFTER PICKING IT UP FROM THE DEALERSHIP, IT WOULD NOT START. THE STABILITRACK AND POWER STEERING LIGHTS CAME ON AND HAD TO BE TOWED BACK TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072170February 11, 2018
ENGINE
PVC VALVE FROZE. BLEW REAR MAIN SEAL. WAS DRIVING AT THE TIME. PULLED OVER RIGHT AWAY,WARNING LIGHTS DID COME ON. CAR HAS ONLY 35,000. MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071691February 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRACTION CONTROL AND LOW POWER WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LOU LARICHE CHEVROLET (40875 PLYMOUTH RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,400. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071825February 8, 2018
ENGINE
I CAR IS CONSUMING EXCESSIVE OIL. MY CAR WAS COMPLETELY OUT OF OIL 2 WEEKS AFTER AN OIL CHANGE, THE CAR WAS MAKING A LOUD NOISE AND HESITATING WHEN YOU STEPPED ON THE GAS. THE PISTON RINGS AND SEALS ARE BAD. I AM 19,000 MILES OVER THE WARRANTY. GM IS COVERING THE 2011&2012 MODEL UP TO 120000 MILES. I TOOK IT TO THE DEALER AND THE DID AN OIL CONSUMPTION TEST. THEY CALLED CHEVY AND THEY WOULD NOT COVER IT. THEY OFFERED TO PAY 10% OF THE REPAIR. I OWE A LOT OF MONEY ON THIS CAR, IT IS A KNOWN FAILURE AND THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066678February 2, 2018
ENGINE
I CHANGED MY OIL WHEN THERE WAS 5% LEFT ON THE OIL LIFE GAUGE ON 12/17/17. THE USED OIL WAS BLACK AND THICK AND ONLY 2.5 QTS CAME OUT. I PUT IN 5 QTS HIGH MILEAGE FULL SYNTHETIC OIL AND CHANGED THE FILTER. THERE HAD BEEN NO PRIOR SIGNS THAT ANYTHING HAD BEEN GOING WRONG AND MY USUAL MECHANIC HADN'T TOLD ME THAT HE SAW ANYTHING WRONG LAST OIL CHANGE. THE CAR STARTED MAKING ROUGH NOISES, GRINDING AND LURCHING THE WEEK OF 1/15/18. I TOOK IT INTO THE AUTO SHOP 1/22/18 SINCE IT STARTED TO SOUND LIKE REALLY ROUGH GRINDING AND STARTED LURCHING HARD WHILE STOPPED. THEY TOLD ME THAT I HAD NO OIL IN ANY PART OF THE ENGINE. THEY FLUSHED THE ENGINE AND DID AN OIL CHANGE AND SAID THAT THEY DIDN'T SEE ANY LEAKAGE FROM ANYWHERE. ON 2/2/18, I WAS AT A STOP LIGHT, MY CAR DID A SHORT JERK AND MADE A SHORT GRINDING SOUND, BUT THEN PROCEEDED TO DRIVE FINE. WHILE STOPPED, I WOULD START TO SMELL AN OILY SCENT, BUT IT WOULD GO AWAY WHEN I STARTED DRIVING AGAIN. ROUGHLY 13 MILES LATER, I WAS DRIVING AT APPROX. 70 MPH WHEN MY RPM WENT FROM HOVERING ABOVE 2 TO JUST ABOVE 3 AND STARTED DEACCELERATING. I DIDN'T HEAR ANY GEAR SHIFTING. I PUT ON MY HAZARDS AND TOOK OFF CRUISE CONTROL AND STARTED FOR THE SHOULDER OF THE HIGH WAY (ALL WITHOUT USING MY BRAKE). THE CAR JERKED A FEW MORE TIMES BEFORE THE ENGINE STALLED COMPLETELY. I PARKED IT AND TURNED OFF THE CAR AND WENT TO CHECK MY OIL LEVEL. AFTER TAKING OUT THE DIP STICK, I NOTICED SMOKE COMING OUT OF THE OPENING. I WIPED AND REPLACED THE DIP STICK AND IT CAME OUT CLEAN, NO OIL. I MOVED TO THE REAR OF MY VEHICLE AND NOTICED FRESH DRIPS. I DROPPED DOWN AND LOOKED UNDER MY CAR WITH A FLASHLIGHT AND SAW OIL EVERYWHERE. I GOT IT TOWED TO AN AUTO SHOP AND THEY INFORMED ME THAT THE REAR SEAL WAS BUSTED AND THAT I WOULD NEED A WHOLE NEW ENGINE. MY CAR HAS 114,465 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066721February 2, 2018
POWER TRAIN
INTAKE PCV PORT FROZE-INTERNAL OIL PRESSURE IN MOTION SLOWED THEN STOPPED THEN I WOULD RESTART CONTINUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065285January 26, 2018
AIR BAGS
THE AIRBAG LIGHT IS ON AND I TOOK IT TO THE DEALER AND IT COSTS 105.00 TO DIAGNOSE THAT THE PASSENGER PRESENCE MODULE NEEDS REPLACED BECAUSE THERE IS A SHORT IN IT AND IT WILL COST ANOTHER 656.00+TAX THE LIGHT COMES ON AS SOON AS I START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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