Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10954943February 15, 2017
POWER TRAIN
TAKATA RECALL - LESS THAN 70000 MILES AND TRANSMISSION IS SLIPPING AND HAVING DIFFICULTY CHANGING GEARS WHEN DRIVING, JERKING DURING CHANGIN OF GEARS, WORSE WHEN A/C IS ON. CAN NOT USE CRUISE CONTROL AT ALL. CURRENT ONSTAR REPORTS AND DEALERSHIP REPORT FROM JUNE SHOWS THAT THERE WERE NO ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954960February 15, 2017
ENGINE
EXHAUST MANIFOLD DEVELOPS CHRONIC CRACK POSSIBLY DUE TO THERMAL STRESS GRADIENT NEAR A INJECTION PORT. ANOTHER CONTRIBUTING FACTOR THE MANIFOLD CRACKING MAY BE THAT THE ENGINE MOUNT, ACCORDING TO THE REPAIR TECHNICIANS, ARE PRONE TO QUICK DETERIORATION THAN WHAT THEY CONSIDER NORMAL. THE ENGINE FLOPS AROUND DURING TORQUE REACTIONS, PUTTING STRESS ON THE CONNECTED EXHAUST SYSTEM. BESIDES THE CRACKED MANIFOLD, TWO ENGINE MOUNTS WERE FOUND IN POOR CONDITION. THIS CRACK DOES NOT PRODUCE A SIGNIFICANT AUDIBLE EXHAUST LEAK SOUND AND THEREFORE GOES UNNOTICED. THE EXHAUST MANIFOLD IS ALSO HIDDEN FROM VIEW. THE CRACK IS WIDEST WHEN COLD, THEREFORE LETTING THE MOST TOXIC CARBON MONOXIDE CONCENTRATION ENTER THE VEHICLE, RESULTING IN CARBON MONOXIDE POISONING OF THE OCCUPANTS. THIS IS MY WIFE'S CAR. SHE HAD BEEN EXPERIENCING SEVERE HEADACHES AND HAD MADE A DOCTORS APPOINT. I SUSPECTED THAT OUR WOOD STOVE OR GAS RANGE MAY HAVE BEEN THE CULPRIT, AND INSTALLED A CO MONITOR IN THE KITCHEN. WE FIGURED IT WAS EITHER CO POISONING OR A TERMINAL BRAIN TUMOR. WE IDENTIFIED THE SYMPTOM BUT NOT THE CAUSE. WE THANK THE NHTSA FOR THEIR RECALL OF THE EQUINOX FUEL PUMP. IT WAS DURING THIS RECALL THAT THE GM TECHNICIAN IDENTIFIED THE CRACKED EXHAUST MANIFOLD. SO THE FUEL PUMP RECALL ESSENTIALLY SAVED MY WIFE FROM ONGOING LOW LEVEL CO POISONING. REGARDS. [XXX] [XXX] [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954402February 14, 2017
ENGINE, UNKNOWN OR OTHER
I PURCHASED THIS CAR IN 2014 WITH APPROX. 80,000 MILES ON IT BUT WAS TOLD BY THE SALES ASSOCIATE THAT THIS WAS A GREAT CAR AND A GREAT DEAL. THIS CAR HAS BEEN NOTHING BUT PROBLEMS. THE CAR HAS A TICKING NOISE AND SOUNDS LIKE A DIESEL BUT EVERYTIME I TOOK IT IN TO CHEVY THEY TOLD ME THIS IS THE WAY CHEVY CARS SOUND AND THAT NOTHING WAS WRONG WITH IT. FINALLY MY ENGINE LIGHT TURNS ON AND THE CAR WILL NO LONGER TURN ON SO I HAVE TO GET IT TOWED AND THEY TELL ME THE INTAKE CAM ACTUATOR SOLENOIDS WENT OUT SO THEY REPLACED IT. THEN I CONTINUE TO HEAR THE TICKING NOISE AND THE CAR STILL RUNS ROUGH AND LOUD BUT AGAIN THEY TELL ME NOTHING IS WRONG WITH THE CAR. ONCE AGAIN THE ENGINE LIGHT COMES ON AND I HAVE TO GET TOWED BACK INTO TOWN OVER TWO HOURS AWAY FOR THEM TO TELL ME THE TRANMISSION NEEDS TO BE REPLACED. I CONTACTED GM AND WAS TOLD THIS IS WHAT HAPPENS WHEN YOU BUY A USED CAR. HOW RUDE! NOW I AM NO LONGER UNDER THE EXTENDED WARRANTY AND MY CAR IS BACK AT CHEVY. THEY WANT ME TO PAY FOR 4 HOURS OF LABOR TO TAKE APART MY ENGINE SO THEY CAN TELL ME WHAT EXACTLY IS WRONG WITH MY CAR BUT DID MENTION A PROBLEM WITH THE TIMING CHAIN. ARE THEY CRAZY? THESE CARS ARE A COMPLETE JOKE. I CAN NOT BELIEVE THAT GM WOULD NOT RECALL THESE CARS WITH THE EXTENSIVE ISSUES THAT SO MANY PEOPLE ARE HAVING WITH THEM. I MEAN SERIOUSLY THEY SHOULD BACK UP THEIR PRODUCTS SO PEOPLE WILL CONTINUE TO BUY THEM. IF YOU ASK ME IM SURE THIS CAR HAS A PROBLEM WITH THE OIL CONSUMPTION WHICH WAS WHY I HEARD THE TICKING NOISE AND IS WHY THE CAR SOUNDED SO LOUD AND HEAVY LIKE A DIESEL. THEY NOT THESE CARS HAVE A MAJOR ENGINE ISSUE BUT DO NOTHING ABOUT IT. I STILL HAVE SEVERAL YEARS LEFT TO PAY OFF THIS CAR AND AM COMPLETELY UPSIDE DOWN. ALL I WANT IS FOR GM TO PAY OFF THIS CAR SO I CAN TAKE MY SERVICES ELSEWHERE. DROVE A HONDA WITH OVER 200,000 MILES BEFORE IT GAVE ME ANY TYPE OF PROBLEMS. VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953762February 9, 2017
UNKNOWN OR OTHER
MY HEATER IS BLOWING COLD AIR IN FEBRUARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949808February 6, 2017
AIR BAGS, STRUCTURE:BODY
INVOLVED IN AN ACCIDENT WHERE I COLLIDED WITH ANOTHER CAR. THE FRONT END OF MY CAR WAS COMPLETED DAMAGED TO THE POINT WHERE THE CAR WAS TOTALED. THE PROBLEM WITH THIS ACCIDENT WAS THE AIR BAGS DID NOT GO OFF CAUSING INJURY TO MYSELF AND MY WIFE. I ESTIMATE THE SPEED AT COLLISION TO BE AROUND 30MPH. I WAS TRAVELING WEST BOUND AT ABOUT 630PM IN THE EVENING, ON A FOUR LANE CITY ROAD WITH A CENTER TURN LANE. I WAS IN MY LANE AND FAILED TO STOP BEFORE HITTING THE CAR IN FRONT OF ME. MY WIFE SPOKE WITH THE REPAIR SHOP CLERK WHO INFORMED THAT THIS WAS A COMMON ISSUE WITH MANY EQUINOX'S UNDER THE SAME CONDITIONS. I BELIEVE THE AIR BAGS SHOULD HAVE GONE OFF AND THEREFORE I
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10948485January 30, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. ONCE THE KEY WAS SHIFTED TO THE OFF POSITION, IT BECAME JAMMED IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947495January 25, 2017
ENGINE, POWER TRAIN
RETURNED TO HUBLER CHEVY FOR STRANGE NOISE AT A COLD START. ROUGH IDLE. ALREADY A BULLETIN FOR BALANCING CHAIN. BALANCE CHAIN REPLACED PER EXTENDED WARRANTY. RECEIVED A CALL THAT THE TIMING CHAIN NEEDS REPLACED $198. NOT ON A BULLETIN. ALSO, NOW DOING ENGINE OIL CONSUMPTION TEST BECAUSE OIL WAS LOW AS WELL AS ENGINE COOLANT WAS LOW. AFTER DOING RESEARCH AT HOME, THOUSANDS OF 2.4L ENGINES FOR EQUINOX ARE HAVING TO PAY FOR BAD TIMING CHAIN WHEN THEY HAVE BALANCING CHAIN REPLACED. MOST OF THESE COMPLAINTS ARE COMING AT THE 30,000 MILE MARK ON THE ODOMETER. IT SEEMS TO ME THAT NHTSA SHOULD LOOK INTO WHY THE TIMING CHAIN ISSUE IS NOT ADDRESSED WHEN REPLACING THE BALANCING CHAIN? IF THE TIMING CHAIN STRETCHES OR BREAKS IT WILL BLOW UP THE ENGINE (SAFETY ISSUE). MY VEHICLE JUST TURNED 29,0000 MILES. NUMEROUS OTHER COMPLAINTS INVOLVE ALL THE NHTSA BULLETINS AND ULTIMATELY, THESE PEOPLE ARE RECEIVING NEW REPLACEMENT ENGINES. IF THIS IS THE CASE WHY WON'T GM ISSUE A RECALL AND REPLACE THESE ENGINES WITH THE NEW IMPROVED 2013-2014 2.4L ENGINES. MY TIME IS VALUABLE AND EACH REPAIR WILL COST ME A DAYS WORTH OF PAY. IF THESE PROBLEMS ARE NOW SHOWING UP. LET'S END GAMES AND REPLACE THE ENGINE NOW. THIS IS VERY WIDE SPREAD PROBLEM, GM NEEDS TO OWN IT AND REPLACE THE ENTIRE ENGINE INSTEAD OF ALL THESE BAND AID FIXES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946232January 18, 2017
ELECTRICAL SYSTEM
NO AIR FLOW OUT OF DEFROSTER AND TOP VENTS ON DRIVER AND PASSENGER SIDE AFTER 40,000 MILES ON CAR. UNABLE TO SEE CLEARLY OUT OF WINDSHIELD ON RAINY DAYS AND HEAVY FOG DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945475January 16, 2017
ENGINE
IN 15 DEGREE WEATHER CAR RUNNING ROUGH, THEN WITHOUT NOTICE WHILE DRIVING 70 MPH ON HIGHWAY CAR GOES TO 50% POWER AND BARELY AVOIDING GETTING REAR ENDED I WAS ABLE TO MANEUVER TO SIDE OF HIGHWAY WHERE ENGINE STALLED OUT. WAS ABLE TO START ENGINE AGAIN BUT 50% POWER INDICATION REMAINED CAR HAD TO BE TOWED TO DEALER. TECH INDICATED THE PCV HAD CLOGGED CAUSING REAR SEAL TO FAIL AND THEN LOSS OF OIL CAUSED TIMING CHAIN TO LOOSEN AND THEN ENGINE FAILURE. $2728.38 LATER FOR TIMING CHAIN NEW SEALS AND ROD PLUS BOLTS. SPECIAL COVERAGE EXISTS FOR THIS EXACT FAILURE BUT WAS TOLD THAT MY VIN DOES NOT MATCH SO BULLETIN NO: 14882 DOES NOT APPLY CURRENTLY. I DO READ OTHERS WITH SAME COMPLAINT.. CAR ONLY HAS 67K AND HAVE HAD ISSUES WITH SENSORS AND ALREADY HAD TIMING CHAIN REPLACED AT 34K . SO APPROX 30K MORE AM I DO FOR ANOTHER MAJOR FAILURE? NOT SAFE TO DRIVE WHEN ON HIGHWAY AND CAR STALLS OUT WITHOUT WARNING AND REALLY PCV VALVE ISSUE CAUSES SEAL TO LEAK OUT OIL WHEN 90% OIL LIFE REMAINING ... NOT SAFE AND MINE AND OTHERS WITH EXCLUDED VINS NEED TO GET COVERED AND REFUNDED IN FULL FOR THE FAILURES RELATED TO THESE PCV VALVES AND EXCESSIVE ENGINE OIL CONSUMPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945559January 16, 2017
ENGINE
MYCAR IS RUNNING BAD IT RATTLES I HAD IT PUT ON A TESTER IT SHOW ANYTHING WRONG BUT IT STILL RUNS ROUGH. WHEN IT IS IDLEING IS SOUND BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944355January 11, 2017
ENGINE
THE 2011 2.4 L ENGINE EQUINOX IS UNDER RECALL, EXCEPT FOR MINE. I OWN A 2011 2.4 L ENGINE EQUINOX THAT HAS EVERY PROBLEM AS THE ONE THAT IS BEING RECALLED. GM IS TELLING ME THAT THERE ARE NO DEFECTIVE PARTS ON MY CAR, EVEN THOUGH MY CAR HAS BEEN STALLING WHILE DRIVING, WHILE TURNING, WHILE STOPPING. MY CAR HAS EVERYTHING WRONG WITH IT THAT IS LISTED ON THE RECALL. THE PVC SYSTEM, WATER IN THE AIR BOX. OUR MECHANIC TOOK OUT 1/2 CUP OF WATER OUT OF THE AIR BOX YESTERDAY. IN ADDITION, THE CAR CONSUMES MASS AMOUNTS OF OIL. THIS VEHICLE WILL GIVE YOU NO WARNING AND THEN JUST STALL OUT. LAST YEAR, MY CAR STALLED WHILE DRIVING AND THEN A REDUCED ENGINE POWER LIGHT CAME ON. I ENDED UP HAVING TO REPLACE THE THROTTLE BODY AT NOT EVEN 90,000 MILES. THIS CAR POSES A THREAT TO THE PERSON DRIVING AS WELL TO ANY OTHER CAR THAT MAY BE NEAR IT AS THERE IS NO WARNING GIVEN THAT STALLING MAY OCCUR. NO CHECK ENGINE LIGHTS COME EITHER. NO LOW OIL LIGHTS. NOTHING. I TOOK MY CAR IN YESTERDAY BECAUSE IT STALLED 7 TIMES ON MY ROUTE TO WORK. MY MECHANIC WAS ABLE TO DIAGNOSE THE PROBLEM AND FOUND THE PROBLEMS WITH THE 2011 EQUINOXES. I HAVE BEEN TURNING AND JUST HAD MY CAR SHUT OFF, I HAVE PUSHED THE GAS PEDAL AND HAD NOTHING HAPPEN. I HAVE HAD MY CAR STALL OUT TO CHECK THE OIL AND FIND NO OIL ON THE DIPSTICK. I HAVE STOPPED FOR TRAFFIC AND MY CAR WILL JUST SHUT OFF. GM HAS TOLD US ON MORE THAN ONE OCCASION THERE ARE NO RECALLS ON MY CAR. JUST OTHER 2011 2.4 L ENGINE EQUINOXES REPORTING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944398January 11, 2017
ENGINE
I'VE NOT HAD ANY COMPLAINTS ABOUT MY 2011 CHEVY EQUINOX UNTIL FRIDAY WHEN IT JUST WOULDN'T START. THE DEALERSHIP SAID THE TIMING CHAIN SLIPPED OFF AND BENT VALVES AND NOW EXPECT ME TO BUY A BRAND NEW $9000.00 ENGINE. I LOOKED UP RECALLS AND THERE IS ONE FOR THIS EXACT ISSUE FOR MY MODEL OF VEHICLE BUT THE DEALERSHIP SAYS IT'S VIN SPECIFIC AND MY VIN DOESN'T COUNT FOR THE RECALL. THIS NEEDS TO BE LOOKED INTO TO SEE IF THE RECALL NEEDS TO EXPAND OUT AND INCLUDE MORE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940276January 7, 2017
ENGINE
CHECK ENGINE LIGHT STAYS ON, CAR SHUTS OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937485December 26, 2016
VISIBILITY/WIPER
DRIVING WHILE IT WAS RAINING WINDSHIELD WIPERS WERE GOING ALL OF A SUDDEN THEY WENT WAY PAST WHERE THEY NORMALLY STOP AND COULDN'T SEE THE ROAD TRIED TURNING THEM OFF AND ON NOTHING HAPPENED HAD TO HANG MY HEAD OUT THE WINDOW TO FIND A PLACE TO PULL OVER TO SAFETY BECAUSE IT WAS AT NIGHT TIME AND COULDN'T SEE IF ANYTHING WAS COMING OR IF I WAS GOING TO RUN OFF IN A DITCH AND HAD MY LITTLE GIRL IN THE BACK SEAT TO MAKE MATTERS WORSE BUT ONCE I GOT OUT LOOKED AT THEM WAS ABLE TO MOVE THEM BY HAND BACK INTO POSITION BUT STILL WOULDN'T WORK YOU COULD HEAR THE MOTOR MOVING INSIDE BUT WIPERS WOULDN'T AT ALL IM THANK FUL WHEN THIS HAPPENED I WASN'T ON THE INTERSTATE AND WAS ONLY GOING LIKE 40 MPH WITH IT RAINING BUT WIPES NEVER GAVE A SIGN PREVIOUSLY ANYTHING WAS WRONG THEY HAVE ALWAYS WORKED FINE THERE WAS NO REASON FOR THIS VEHICLE TO DO THIS IM A CHEVY PERSON AND HAVE STOOD MY IT BUT THIS IS VERY DANGEROUS ESPECIALLY WITH IT POURING DOWN RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937171December 22, 2016
STEERING, SUSPENSION
I WAS DRIVING THE CAR AND THE TRACTION/STABILIZER CONTROL TURNED ON WITH THE ENGINE LIGHT AND A MESSAGE STATED SLOWING DOWN. THEN THE TRUCK STAYED AT 20MPH, I WAS KINDA ON THE HIGHWAY AND ALMOST HIT SOMEONE. THE ENGINE SOUND GOOD. OTHER PEOPLE ONLINE HAVE THE SAME ISSUE. WHY IS IT NOT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933772December 7, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER LATER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 01/26/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929418December 1, 2016
ELECTRONIC STABILITY CONTROL (ESC)
INTAKE CAMSHAFT ACTUATOR NOT FUNCTIONING, NEED TO REPLACE. CAR STALLS, LOUD AT START UP AND HESITATES, WANTS TO STALL AT A STOP SIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926849November 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROCKER ARM DETACHED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926758November 17, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE STOPPED AT A RED LIGHT, THE STABILITY CONTROL, TRACTION CONTROL, AND CHECK ENGINE INDICATORS ILLUMINATED WHILE THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925237November 9, 2016
ENGINE
TAKATA RECALL MY HUSBAND AND I PURCHASED A VEHICLE FROM CORNERSTONE CHEVROLET IN MONTICELLO, MN IN MARCH OF 2015. IN AUGUST OF 2015, MY HUSBAND RECEIVED A LETTER FROM GM STATING THAT SOME OF THE 2011 CHEVROLET EQUINOX VEHICLES EQUIPPED WITH THE 2.4L ENGINE HAS AN ISSUE WITH EXCESSIVE OIL CONSUMPTION. WE WERE INFORMED IN THE LETTER THAT WE WERE NOT TO BRING THE VEHICLE IN UNLESS WE BELIEVED THIS ISSUE WAS HAPPENING. ABOUT A 3 WEEKS AGO, OUR MECHANIC WHO PERFORMS OUR OIL CHANGES NOTIFIED US THAT OUR VEHICLE WAS USING EXCESSIVE OIL AND THAT WE SHOULD BRING IT INTO A GM CERTIFIED DEALERSHIP TO HAVE IT LOOKED AT. ON FRIDAY, OCTOBER 28TH 2016, WE BROUGHT OUR VEHICLE TO CORNERSTONE CHEVROLET IN MONTICELLO, THEY INFORMED US THAT THIS PARTICULAR ISSUE WAS HAPPENING WITH THE VEHICLE AND THEY WERE GOING TO GET THE APPROVAL TO START WORKING ON IT. WE WERE CALLED LATER THAT DAY TO BE TOLD THAT THE GM REP NEEDED US TO BRING IN RECEIPTS OF OUR OIL CHANGES IN ORDER FOR US TO GET THIS ISSUE FIXED. WE OBTAINED OUR RECORDS AND BROUGHT THEM IN. THE GM REP THEN TOLD THE TECHS AT CORNERSTONE THAT THEY WERE UNABLE TO FIX THE RECALL BECAUSE THEY ONLY ALLOW 7,500 MILES IN-BETWEEN OIL CHANGES AND THAT WE COULD FIND THIS IN OUR OWNER'S MANUAL. I READ THE OWNER'S MANUAL FROM COVER TO COVER AND FOUND NO INFORMATION REGARDING THIS POTENTIAL GUIDELINE. I NOTIFIED AND SENT PICTURES OF THE INFORMATION I DID FIND WITHIN THE OWNER'S MANUAL REGARDING THE OIL CHANGES AND THEY PASSED THIS ONTO THE GM REP. AS OF MONDAY, NOVEMBER 7TH, 2016 I AM BEING TOLD BY GM THAT BECAUSE WE ARE THE SECOND OWNERS OF THIS VEHICLE AND NOT BECAUSE OF THE OIL CHANGE RECORDS. WE JUST WANT OUR VEHICLE FIXED BECAUSE WE DESERVE TO HAVE IT FIXED WHEN THIS IS A KNOWN GM ISSUE, NOT AN ISSUE OF LACK OF MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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