Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11021104September 1, 2017
POWER TRAIN
AFTER DRIVING A COUPLE OF HOURS ON FREEWAY I TURNED ONTO GRATIOT AVE, SUDDENLY THE VEHICLE LOST FORWARD MOTION POWER. I WAS VERY CONCERNED BECAUSE I HAD A 2 MONTH OLD INFANT IN THE VEHICLE. THE VEHICLE ALSO LOST REVERSE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THE DIAGNOSIS WAS THAT THE 3RD/5TH/REVERSE CLUTCH WAVE PLATE HAD FAILED AND I WOULD NEED A REPLACEMENT TRANSMISSION. I INFORMED THE DEALERSHIP THAT THESE CLUTCH WAVE PLATES HAVE HIGH FAILURE RATES GOING BACK TO 2007 AND GM SHOULD REPAIR THE VEHICLE AT THEIR COST. I AM AWAITING THEIR DECISION. ONLY 74,000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016447August 21, 2017
VISIBILITY/WIPER
DRIVING IN A BAD RAINSTORM THE WIPERS SUDDENLY STOPPED WAS NESS. TO PULL OFF TO THE SIDE OF THE ROAD TO WAIT OUT THE STORM.HAD TO REPLACE THE WIPER ASM. BECAUSE THE TRANSMISSION ARM POPPED OFF OF THE MOTOR.BAD DESIGN GM. THIS SHOULD BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015307August 15, 2017
ENGINE
DEALER LOOKED AT IT, IT USES OIL THEY SAY THERE IS AN ISSUE WITH STRETCHED TIMING CHAINS AND PISTON RINGS, WHICH COMPANY HAS ADMITTED THERE IS A PROBLEM WITH. BRANDED TITLE IS STOPPING THE FIXING OF PROBLEM. ONLY ISSUE TO MAKE TITLE BRANDED WAS BUMPER AND AC UNIT ISSUES(HAD TO DO WITH THE INSURANCE COMPANY IN THE STATE IT HAPPENED IN). THERE WASN'T ANY DAMAGE TO ENGINE / MOTOR. GM WILL NOT STAND BEHIND THERE PRODUCT LIKE THEY CLAIM. THEY ALREADY ISSUED THIS POLICY #15285, THEY SHOULD HONOR THE FIX!! - REGARDLESS! VEHICLE IS 2011 WITH ONLY 67,000 MILES. CALLED GM CUS. SUPPORT, AS TOLD BY DEALER,THEY COULDN'T HELP. REPORT # 8-3169085035
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015325August 15, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO H & K CHEVY BUICK (200 S MAIN ST, CONTINENTAL, OH 45831) WHERE THE OIL WAS CHECKED. THE TECHNICIAN DIAGNOSED THAT THE MOTOR WAS LOSING OIL AND THE CHAINS AND PISTONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED DUE TO A BRANDED TITLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014100August 10, 2017
FUEL/PROPULSION SYSTEM
LATELY EVERY TIME I HAVE BEEN TURNING ON MY VEHICLE AND GOING IN DRIVE OR REVERSE IT STALLS ON ME AND I BOUGHT MY CAR THE END OF MAY 2017 AND ITS ONLY AUGUST 2017 FROM A CERTIFIED CHEVY DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011353July 28, 2017
VISIBILITY/WIPER
OUR DAUGHTER WAS DRIVING HOME BETWEEN MEMPHIS, TN AND NASHVILLE, TN, DURING A THUNDERSTORM. HER WIPERS AT FULL BLAST, WENT TO THE LEFT AND STOPPED! ALL SHE COULD DO IS PULL OVER AND WAIT UNTIL, THE STORM PASSED. AS PARENTS, LAST THING YOU WANT TO HEAR IS YOUR 25 YEAR DAUGHTER IS SITTING ON THE SIDE OF I40 AT NIGHT UNABLE TO TRAVEL AND WE LIVE 8 HOURS AWAY! THE NEXT MORNING SHE CHECKED THE WIPERS, NOPE, NA-DA. SAID SHE CAN HEAR THE MOTOR HUMMING, BUT NOTHING IS WORKING. EVERYONE NEAR HER WANTS 350.00 + TO REPLACE IT.... THAT'S A LOT OF MONEY FOR A GRADUATE STUDENT! SEEMS TO BE A REOCCURRING PROBLEM GM, YOU NEED TO DO THE RIGHT THING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010876July 26, 2017
AIR BAGS, ELECTRICAL SYSTEM
JUNE 9, 2017 AT 10:00 PM I HIT A DEER ON SOUTH DAKOTA HWY 11 IN LINCOLN COUNTY. THE SPEED LIMIT WAS 65 MPH AND I WAS GOING 68 MPH WHEN I HIT THE DEER HEAD ON. I DROVE OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STOPPED. AFTER A FEW MINUTES MY WIFE AND I SMELLED BURNING ELECTRICAL WIRE. WE GOT OUT OF THE CAR AND STARTED TO WALK AWAY AND WITHIN 10 MINUTES THE WHOLE THING WENT UP IN FLAMES. THE CAR WAS TOTALED AND THE AIRBAGS DID NOT GO OFF. IF WE WOULD HAVE WENT IN THE DITCH AND BEEN UNCONSCIOUS WE WOULD HAVE BURNT UP WITH THE VEHICLE. THERE IS NO REASON THAT VEHICLE SHOULD HAVE STARTED ON FIRE. GMC WILL NOT ACKNOWLEDGE THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11010453July 25, 2017
STEERING
WHILE DRIVING THE CAR, THE POWER STEERING WOULD INTERMITTENTLY STOP WORKING, THIS WOULD HAPPEN DURING HIGHER SPEEDS ON HIGHWAYS AS WELL AS SLOWER SPEEDS IN NEIGHBORHOODS. THE POWER STEERING WOULD CEASE AND AN INDICATOR WOULD COME ON THE DASHBOARD TO SERVICE THE POWER STEERING. AFTER THE CAR WAS TURNED OFF AND SAT FOR A FEW MINUTES, THE POWER STEERING WOULD RESUME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010273July 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IDLING OR BEING DRIVEN AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER FOR IT TO RESTART. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE STEERING WHEEL LOCKED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT NOTIFIED THE DEALER (JIM TRENARY CHEVROLET, 501 AUTO MALL DR, O'FALLON, MO 63368 (636) 946-6300) WHERE AN APPOINTMENT WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 79,621.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006795July 21, 2017
ENGINE
LESS THAN 60,000 MILES AND IT NEEDS A NEW ENGINE. ENGINE LIGHT CAME ON AND POWER WAS REDUCED. CAR IDLES VERY ROUGH, AND SOMEWHAT LOUD. I LIKEN IT TO A SCHOOL BUS. LUCKILY I WAS LESS THAN 5 MILES FROM HOME AND DID ARRIVE SAFELY. CAR WAS LOOKED AT BY TWO DIFFERENT MECHANIC SHOPS AND BOTH HAVE THE SAME DIAGNOSIS: TIMING BELT/CHAIN JUMPED AND NOW NEEDS A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006264July 18, 2017
ENGINE
I RECEIVED A RECALL NOTICE FOR EXCESS OIL CONSUMPTION. I SURPASS PARIMETERS FOR REPAIR. DEALER INSISTS THAT I KEEP GOING IN FOR TESTING WELL BEYOND WHAT CHEVY HAS SET AS THE STANDARD. CHEVY IS NOT PROVIDING RESULTS. VEHICLE IS STILL NOT FIXED. VEHICLE WHINES AND HAS LOSS OF POWER. FIRST TIME IT HAPPENED I ,THANKFUL, WAS ON A QUIET RESIDENTIAL STREET. THE RECALL STATES OIL CONSUMPTION OF A QUART OR MORE AT 2000 MILES. I HAVE BEEN GOING IN EVERY 1000 MILES. I HAVE ATTACHED A COPY OF THE DEALER RECORD OF OIL LEVELS. I AM GOING ON THE 4000 MILE MARK WITH NO FIX BY CHEVY IN FUTURE. THEY DON'T WANT TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005948July 17, 2017
ENGINE, POWER TRAIN
HELLO, THE VEHICLE IS UNDER 60,000 MILES. I RECEIVED A RECALL NOTICE FOR THE MALFUNCTION LIGHT. AFTER DIAGNOSIS, IT WAS REPORTED THE CAR BURNED OIL AND CAUSED OIL SLUDGE. MANY REPORTS ARE NEEDED TO BE REPLACED, INCLUDING THE PISTONS AND RINGS. THE COST OF THE JOB IS BETWEEN $4500 - 6000. GM WILL NOT REPAIR THE CAR UNDER THE BULLETIN, 15285C. APPARENTLY, THE CAR VIN IS COVERED; HOWEVER, GM WILL NOT REPAIR BECAUSE I CAN'T PROOF CHANGING OIL EVERY 5,000 MILES. I DO HAVE SERVICE PROVIDER RECEIPTS DATING BACK TO 2012. I COULDN'T PROOF CHANGING THE OIL MYSELF. I HAVE COMPLETED THIS TASKS IN ADDITION TO THE SERVICE SHOP. GM REPORTED THE CAR TO BURN OIL EXCESSIVELY AT 2,000 MILES. I WASN'T AWARE OF THIS UNTIL 2016, FIVE YEARS AFTER TIME OF PURCHASE. I'M DISAPPOINTED WITH GM NOT BACKING THEIR PRODUCT. THE CAR HAS THE FOLLOWING ISSUES DUE TO THIS RECALL. -LUNGES AT IDLE -STOPS AT IDLE -SOUNDS LIKE A TICKING TIME BOMB I HAVE ALREADY INVESTED $1200 IN THE ENGINE FIXING THE TIMING CHAIN AND WATER PUMP. ATTACHED IS A CONVERSATION SAVED WITH GM SUPPORT. THANKS, CHAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005009July 13, 2017
UNKNOWN OR OTHER
AFTER LIFTING THE AUTOMATIC LIFTGATE WITH THE KEY FOB IT WENT UP AND AFTER A FEW SECONDS IT FELL ALMOST HITTING MY HUSBAND . DATES ARE NOT APPROXIMATE . WE GOT THE RIGHT SIDE FIXED AND WAS TOLD THE LEFT SIDE NEEDS FIXED ALSO IS THIS A RECALLED ITEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004304July 11, 2017
ENGINE
THIS VEHICLE STALLED IN TRAFFIC. AFTER 3 STALLS THE CHECK ENGINE LIGHT CAME ON. THE TROUBLE WAS THE TIMING CHAIN AFTER ONLY 50K MILES. COST WAS $1680. I FEEL THIS WAS DANGEROUS AND I SHOULD NOT HAVE BEEN CHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004333July 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING WITH THE AIR CONDITIONING ACTIVATED, FUMES ENTERED THE VEHICLE. ADDITIONALLY, THERE WAS AN ABNORMAL KNOCKING NOISE PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MANIFOLD WAS CRACKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 67,382.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004691July 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
I KEEP HAVING ISSUES WITH THE WHEEL SPEED SENSOR. CONTINUES TO SAY STABILITY TRACT, TRACTION CONTROL, ABS OFF. ISSUES WITH WHEEL SPEED SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003952July 10, 2017
STEERING
THE POWER STEERING STOPS WORKING AND THE SERVICE POWER STEERING MESSAGE APPEARS INTERMITTENTLY. THIS SEEMS TO HAPPEN WHEN THERE IS A BUMP, HOWEVER, IT DOES NOT HAPPEN EVERY TIME. POWER STEERING WILL BEGIN WORKING AGAIN AFTER THE CAR IS TURNED OFF FOR SEVERAL MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002647July 1, 2017
VISIBILITY/WIPER
THE WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING UNDER A TORRENTIAL DOWNPOUR AND COULDN'T SEE A THING. THERE IS CURRENTLY A RECALL FOR THIS EXACT ISSUE BUT ONLY IN CANADA. HTTPS://GM.OEMDTC.COM/6968/25300-03-SAFETY-RECALL-FRONT-WIPER-TRANSMISSION-CORROSION-FAILURE-CANADA-ONLY-2010-2017-CHEVROLET-EQUINOX-GMC-TERRAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000766June 23, 2017
ENGINE
THE TIMING CHAIN ON OUR EQUINOX BROKE AND DAMAGED THE ENGINE. GM SAYS OUR VIN IS NOT COVERED UNDER THE NHTSA REFERENCE #10053269 AND TSB REFERENCE #SB-12313. OUR SHOP SAID THE DAMAGE IS EXACTLY WHAT IS COVERED UNDER THOSE DOCUMENTS, BUT NO PROTECTION DUE TO VIN OUTSIDE OF RANGE. THE VEHICLE STARTED SHOWING PROBLEMS WITH THE CHECK ENGINE LIGHT ON AND THE STABILITRAK SYSTEM ERROR. PARKED THE VEHICLE AND TURNED IT OFF. WHEN TRIED TO START AGAIN, THE VEHICLE DID NOTHING. HAD TOWED TO REPAIR SHOP FOR DAMAGE ASSESSMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995359June 15, 2017
POWER TRAIN
I WAS DRIVING HOME AFTER WORK. THE TRANSMISSION DIDN'T SHIFT WHEN IT SHOULD HAVE, THEN JERKED INTO GEAR, DID IT AGAIN THEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OVER SAFELY AND THEN HAD IT TOWED TO MY NEAREST CHEVROLET DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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