Chevrolet Equinox Complaints (2025)

407 consumer complaints on file.

#11636972January 19, 2025
EXTERIOR LIGHTING
When driving in or snowy conditions, the recessed headlights fill with snow, slush ice rendering the headlights useless. It can be very hard to see as the headlights are essentially covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635723January 13, 2025
VISIBILITY/WIPER
The dashboard lines are quite visible and distracting in the bright sun. It is very difficult to see clearly with sun glare. I feel that this design is dangerous and purely aesthetic. It should be removed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635393January 11, 2025
VISIBILITY/WIPER
Design of the dashboard creates a glare on the windshield that makes it extremely difficult to see in bright sunlight. This leads to very dangerous driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635406January 11, 2025
VISIBILITY/WIPER
The car's dashboard has a patterned design (stripes or bars) which casts an extremely distracting glare onto the windshield. It is noticeable in all conditions, but in sunny conditions I have especially noticed this interferes with my ability to see the road and/or pedestrians. I had one incident where I was turning off a road and into a parking lot and nearly missed a pedestrian on the sidewalk because of this (in sunny weather). This is a well-known issue among Chevy Equinox EV owners, starting with the original 2024 model and continuing with the 2025 model. It is so much of an issue that third-party companies have started selling mats that sit on the dashboard to reduce the striped glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634700January 7, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control does not come to a stop when the cars ahead do. It works at high speeds as expected, but when traffic slows to a stop, it will not brake enough to prevent you from hitting the vehicle in front of you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634073January 4, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Does not adapt to front vehicles speed, just stays at the speed it is set at. I have to hit the brakes to disconnect ACC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634092January 4, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When I activate adaptive cruise control with cruise braking my car will follow the the car ahead of me as it speeds up or slows down. But if that car slows down to a stop light, my car will not slow down enough before the red collision warning activates and I need to apply the brakes immediately to avoid impact. Happens every time at any gap distance or set speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633803January 3, 2025
ELECTRICAL SYSTEM, STEERING
The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633541January 1, 2025
VISIBILITY/WIPER
Extreme glare due to reflection of dash material and design causing lack of visibility while driving into the sun. Extremely dangerous design
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632936December 29, 2024
ELECTRICAL SYSTEM
Both the speedometer/digital information center and radio went black while driving. I had no access to either of these for about 5-7 seconds. I had cruise control set at the time, and it did not affect my speed. I heard a “click” after everything went black and after restarting, it was normal. My red indicator above the steering wheel flashed a couple times and the radio came on first, then the speedometer. It would be available for inspection upon request. This put both mine and others’ safety at risk. I had no way to see my speed, cruise setting, or access any of my tools that uses either this or the radio to function. This has not happened again, I have reported the issue to the dealership the next day with no contact back. It has not been inspected, and there were no warning lamps or indication of the problem before it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632808December 28, 2024
VISIBILITY/WIPER
I recently purchased this EV, and I must express my concern regarding the level of reflective glare from the dashboard onto the windshield. This glare is not only unpleasant but also poses a serious safety risk, as it may obstructs to see pedestrians crossing the street, for instance. I believe this issue is significant enough to warrant a recall. Additionally, I do not feel comfortable relying on wearing sunglasses or glasses as a workaround for this problem. This is already becoming a major issue and is affecting my overall experience with the vehicle. I urge you to look into this matter urgently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632329December 25, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
The glare off the dashboard onto the windshield in sunny conditions is truly ungood. It is well documented, with a variety of after-market solutions, including some that are unsafe and/or illegal in certain jurisdictions: [XXX] Please insist that GM fix this problem. Lack of Apple CarPlay is also a safety issue when my kids borrow my car (seems silly to older folks, but younger drivers really depend on it). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632129December 23, 2024
ELECTRICAL SYSTEM
The contact owns a 2025 Chevrolet Equinox EV. The contact stated that after charging the electric motor, the vehicle immediately lost charge within twenty minutes of driving. The contact stated that the vehicle would not properly remain charged. The contact was concerned that the vehicle might lose automotive power and stall. The vehicle also failed to blow warm air, making it difficult to defrost the windows. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The contact previously received a letter from the manufacturer about reducing the charging time to prevent a fire risk. The failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631131December 17, 2024
VISIBILITY/WIPER
The reflection of the grate on the dashboard on the windshield creating astigmatism; blurs my vision beyond the point of distraction. My eyes hurt after a short period trying to adjust to the shifting grate. I have informed my salesman at the dealership. Seeking a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631110December 16, 2024
VISIBILITY/WIPER
There is a really bad glare on the front windshield during the day. It makes seeing out the windshield very hard to see cars and pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630987December 16, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC works ok at normal highway speeds but when the vehicle in front slows to under about 25mph the ACC doesn't slow down anymore. Then the vehicle alerts with the emergency breaking light and you need to stomp on the breaks to avoid a collision. It has been like this since I bought the car and Chevrolet doesn't seem to know what the problem is
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629581December 9, 2024
ELECTRICAL SYSTEM
Infotainment and Main Driver Information Center blank. While driving on highway Infotainments screen went blank followed by the Main Driver Information Center. Problem only lasted for 2 seconds before screens reappeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629450December 7, 2024
STEERING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The turn signal going in either direction has 2 positions. The first is regular on that keeps the turn signal on until it is turned off or until steering wheel is turned off. The other position is the “flick” that flashes the signal 3 times and turns it off on its own. When I set my turn signal to the regular on position to turn right, after I complete my turn the signal turns itself off and goes into the default off position. However when returning itself into the off position, it ends up going into the “flick” position for left turn. The signal then flashes left 3 times and turns off. So to summarize, after turning right while using the turn signal, it flicks itself into the left turn position. This is distracting to me while driving and may confuse other drivers as well. I took it into the dealer for this issue and they said they could not replicate it. No warning lights or anything like that. I have video proof of this happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628290December 2, 2024
VEHICLE SPEED CONTROL
The Instrument Cluster and the Infotainment Display blanked out for about 3-5 seconds while driving one evening. I'm not certain of the time interval. Just noticed both went blank, then returned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628086November 30, 2024
UNKNOWN OR OTHER
Extreme glare on windshield from reflection from dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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