Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#11173490February 1, 2019
ENGINE
PVC VALVE FROZE AND REAL MAIN SEAL BLEW. CAUSING THE ENGINE TO EMPTY THE OIL ALL OVER THE PARKING. BULLETIN 14882. IT'S A VERY KNOWN PROBLEM CAUSED BY POOR GM ENGINEERING AND I FEEL THEY'RE TOO EMBARRASSED TO COVER ALL VEHICLES. THEY ONLY COVER 'CERTAIN' ONES. SEEMS LIKE MOST OF US THAT EXPERIENCE THIS PROBLEM HAVE TO EAT THE COST AND IT HAS CAUSED A HUGE STRAIN ON MY FAMILY'S DAILY COMMUTE ROUTINE AND FINANCES. ALICIA S. BOLER DAVIS CHEVY'S SENIOR VP CLEARLY ISN'T THAT SORRY FOR OUR INCONVENIENCE AS CLAIMED IN BULLETIN. BULLETIN 14882 SHOULD COVER ALL VEHICLES IN THE YEARS LISTED NOT JUST RANDOM ONES. MY EQUINOX EVEN LANDS IN THE WARRANTY TOO OF UNDER 10YEAR AND 120,000MILES. I KNOW NHTSA IS USUALLY MORE CONCERNED WITH VEHICLES FAILURES WHILE IN MOTION AS THEY CAN CAUSE FATALITIES, BUT A LOT OF THESE SEALS GO OUT DURING FREEZING WEATHER FROM A BLOCKED PVC. PEOPLE COULD BE LEFT STRANDS RS IN BELOW FREEZING CONDITIONS TOO LONG. ALSO OIL LOST ALL OVER THE ROAD CAN CAUSE SLICK ROADS. THANK YOU NHTSA FOR A PLACE TO VENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173620February 1, 2019
ENGINE
I OWN A 2013 CHEV. EQUINOX THAT I PURCHASED BRAND NEW. I USED MY LOCAL DEALERSHIP FOR ALL MY REGULAR MAINTENANCE AS RECOMMENDED. SOMEWHERE AROUND 60,000 MILES I MENTIONED TO MY SERVICE TECH THAT MY CAR WAS MAKING A KNOCKING AND TICKING NOISE AND APPEARED TO BE LOW ON OIL. HE CONDUCTED THE REG. OIL CHANGE AND SAID ALL LOOKED GOOD. MY OIL CONSUMPTION CONTINUED TO INCREASE WITH NO LOW OIL INDICATOR LIGHT EVER COMING ON. I WAS HAVING TO ADD OIL BETWEEN REG. OIL CHANGES WITH NO HELP FROM THE DEALERSHIP. AT JUST OVER 100,000 MILES, I MENTIONED TO MY SERVICE TECH AGAIN THAT IT WAS BECOMING A HASSLE ALWAYS HAVING TO BUT OIL IN MY CAR BETWEEN SERVICES. HE SAID HE COULD DO A OIL CONSUMPTION TEST, BUT GM WOULD NOT DO ANYTHING BECAUSE IT WAS OUTSIDE THE WARRANTY. I INFORMED HIM THAT I HAD MENTIONED IT TO HIM ON SEVERAL OCCASIONS JUST TO LEARN HE NEVER MADE A NOTE ON MY RECORDS ABOUT IT. HE CHANGED THE OIL AND ASKED ME TO COME BACK AFTER SO MANY MILES. I WENT BACK AS REQUESTED KNOWING IT WAS LOW BECAUSE OF THE TICKING NOISE AND HE SAID IT WAS WITHIN THE NORMAL OIL CONSUMPTION BASED ON GM. HE THEN ASKED ME TO COME BACK AGAIN AFTER SO MANY MILES WHICH I DID. I KNOW IT WAS LOW BECAUSE I CHECKED IT MYSELF BEFORE GOING BY AND IT WAS ONLY SHOWING ON THE TIP OF THE DIP STICK. AGAIN HE SAID THE SAME THING ABOUT BEING WITHIN THE NORMAL CONSUMPTION BASED ON GM. HE THEN ADDED OIL PER MY REQUEST. STILL AT NO POINT DID MY OIL LIGHT EVER COME ON. AFTER GETTING NO WHERE WITH THE DEALERSHIP, I DECIDED TO NO LONG HAVE MY OIL CHANGED BY THEM. BUT STILL HAVING TO BUT 2-3 QTS OF OIL IN BETWEEN OIL CHANGES AND EVEN CHANGING THE OIL MORE OFTEN. I RECENTLY TOOK MY CAR TO ANOTHER MECHANIC TO SEE IF THERE WAS ANY LEAKS AND HE SAID THAT MY ENGINE IS KNOWN TO BURN HIGH AMOUNTS OF OIL AND THERE IS NOTHING HE CAN DO TO HELP AND RECOMMENDED FILING A COMPLAINT WITH GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173326January 31, 2019
ENGINE
TAKATA RECALL. WHILE DRIVING IN COLD WEATHER ON A HIGHWAY, MY CAR'S CHECK ENGINE LIGHT CAME ON. AFTER GETTING OFF THE FREEWAY, IT START TO LURCH WHEN STOPPED AT A LIGHT. A FEW MOMENTS LATER THE OIL LIGHT CAME ON. I HAD TO HAVE THE CAR TOWED AND REPAIR. THE REPAIR COST $1,800 FOR A BLOWN OIL SEAL. AFTER RESEARCH ONLINE I FOUND THAT THIS IS A COMMON PROBLEM WITH THIS ENGINE AND PVC VALVE. CHEVY SERVICE BULLETIN NO. 14882 DATE MARCH 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173019January 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE POWER REDUCED WARNING INDICATOR WAS FLASHING. SID DILLON CHEVROLET FREMONT (2500 E 23RD ST, FREMONT, NE 68025, (402) 512-1463) INDICATED THAT DIAGNOSTIC TESTING WAS NEEDED REGARDING THE TIMING CHAIN. THE VEHICLE WAS AT THE DEALER AWAITING THE CONTACT'S AUTHORIZATION TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173150January 30, 2019
ENGINE
MY 2013 CHEVROLET EQUINOX WITH 90,000 MILES WHICH IS A COUPLE MONTHS OUT OF POWERTRAIN WARRANTY HAS BEEN EATING OIL. I DISCOVERED THIS WHEN I TOOK MY VEHICLE IN AFTER IT BEGAN TO SHAKE VIOLENTLY. THIS SHOULD NOT HAVE HAPPENED BECAUSE I RECENTLY GOT AN OIL CHANGE. THIS PLACE GAVE ME AN OIL CHANGE AND ONE MONTH LATER MY EQUINOX STARTED SHAKING AGAIN AND IS OUT OF OIL. AND LIKE OTHERS THE ENGINE NEVER TURNED ON! I TOOK IT TO THE DEALERSHIP AND THEY TELL ME I NEED REPAIRS COSTING $3500 TO GET NEW PISTONS/RINGS AMONG OTHER THINGS. WHILE THERE I TALK TO THE LADY NEXT TO ME. SHE HAS THE SAME VEHICLE SAME YEAR AND THE SAME PROBLEM. I LOOK AT CARCOMPLAINTS.COM AND THEY SAY THE #1 PROBLEM WITH THE MODEL IS THIS. THE CHEVROLET EQUINOX 2013 MODEL YEAR IS RATED THE WORST YEAR FOR EQUINOX BECAUSE OF REPAIR COSTS. THE DEALERSHIP SOLUTION: BRING THE VEHICLE IN EVERY 1000 MILES TO GET MORE OIL. THERE SHOULD BE A RECALL. WHY HAS THERE NOT BEEN ONE? THE CONSUMERS SHOULD NOT HAVE TO FIT THE BILL FOR $3400 FOR SOMETHING THE MANUFACTURER IS AT FAULT FOR. I PERSONALLY DO NOT SEE HOW I CAN BRING THE VEHICLE IN THAT OFTEN AS I DRIVE 60 MILES A DAY TO AND FROM WORK. ANY ASSISTANCE I CAN GET WOULD BE APPRECIATED. I AM STILL PAYING ON THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173190January 30, 2019
VISIBILITY/WIPER
I KEEP HAVING ISSUES WITH MY WINDSHIELD WIPERS. THEIR WAS A RECALL ON THE BEARINGS IN THE WIPER MOTORS ONCE BUT THE DEALER FIXED IT BUT I'VE HAD 3 MORE TIMES THAT THEY LOCK UP AND THE WIPERS FLY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172734January 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL. THE DIPSTICK READING WAS AT A LOW LEVEL AND OIL HAD TO BE ADDED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED A SERVICE APPOINTMENT WITH ROBBINS CHEVROLET (18611 HIGHWAY 59 N, HUMBLE, TX 77338, (281) 446-3021). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5020307544. THE FAILURE MILEAGE WAS 61,000. *DT *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172091January 25, 2019
ENGINE
PCV VALVE BULLETIN 14882. CAR HAS BEEN USING EXCESSIVE BETWEEN OIL CHANGES. SINCE IT HAD 50K MILES. AT THE TIME THE DEALER SAID PER CHEVY .5 QUARTS IS NORMAL EVERY 2500 MILES. RECENTLY THE OIL HAS BECOME VERY DIRTY AND IM ADDING BETWEEN 1 QUART EVERY 1000 MILES. TOOK IT TO A MECHANIC SAID IT APPEARS TO BE RELATED. WENT TO CHEVY DEALER AND SAID THIS BULLETIN DOES NOT APPLY TO MY VIN. ITS WITHIN THE SAME YEARS, SAME ISSUE BUT CHEVY WILL NOT COVER IT (SPOKE TO CHEVY DIRECTLY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171803January 24, 2019
ENGINE, POWER TRAIN
PCV (PRESSURIZED CRANK CASE VENTILATION) SYSTEM FROZE DUE TO COLD CLIMATE AND POOR DESIGN OF THE SYSTEM.THIS ISSUE CAUSED THE REAR MAIN SEAL OF THE MOTOR TO OVER PRESSURIZE WHICH LED TO FAILURE OF THE SEAL CAUSING THE MOTOR TO LOSE OIL. THE VEHICLE WAS IN MOTION AT TIME OF THE FAILURE ON A CITY STREET . THE MOTOR IN MY VEHICLE IS NOT COVERED BY GENERAL MOTORS,BUT ALL OTHER 2.4L MOTORS OF THIS TYPE ARE UNDER SOME KIND OF COVERAGE FOR THE PCV SYSTEM FAILURE BY GM. THE DEFECT WITH THIS MOTOR IS WIDE SPREAD AND GM IS DOING NOTHING TO FIX THE PROBLEM. THE MOTOR IS DESIGNED IN A WAY AS TO IF THE REAR MAIN SEAL IS COMPROMISED A LARGE AMOUNT OF WORK MUST BE DONE TO REPAIR THE PROBLEM. LIKE REMOVING THE TRANSMISSION AND INTAKE MANIFOLD FROM VEHICLE. THIS ADDING UP TO A LARGE REPAIR BILL FOR THE CONSUMER FOR A PROBLEM THAT SHOULD BE FIXED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171846January 24, 2019
ENGINE
DUE TO A FROZEN PCV SYSTEM AND THE HIGH PRESSURE, MY REAR CRANKSHAFT SEAL STARTED TO LEAK OIL. MY CAR IS INOPERABLE AT THIS TIME. MY CAR IS ALSO EATING AWAY OIL WHERE I WOULD HAVE TO GET FREQUENT OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171920January 24, 2019
ENGINE
THIS VEHICLE IS BURNING OIL EXCESSIVELY. FOR EVERY 1000 MILES ITS BURNING 2 QTS. OF OIL. GENERAL MOTORS IS AWARE OF THIS ISSUE ON OTHER MODEL YEARS BUT FOR SOME REASON WONT ACKNOWLEDGE IT ON THIS ONE. THIS VEHICLE HAS THE SAME ISSUE AS THE OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171651January 23, 2019
ENGINE, POWER TRAIN
THE PVC VALVE FROZE CAUSING THE REAR MAIN SEAL TO BLOW. THIS HAS NOW CAUSED DAMAGE TO THE ENGINE. THE ENGINE NEEDS TO BE REPLACED ALONG WITH THE EXHAUST MANIFOLD. THE TOTAL COST FROM THE DEALER IS QUOTED AT $7200.00. THIS VEHICLE ALSO USED LARGE AMOUNTS OF OIL. I WAS DRIVING ON A CITY STREET WHEN THIS OCCURRED. THE CHEVY ONLY HAS 80,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170561January 17, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT EXHAUST FUMES SEEPED INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SHULTS RESALE CENTER OF OLEAN (3004 W STATE ST, OLEAN, NY 14760 (716) 372-1400) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE DEALER REFERRED THE CONTACT ELSEWHERE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY ALSO COULD NOT FIND A FAILURE. THE MANUFACTURER SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO ANOTHER GM DEALER. THE CONTACT STATED THAT THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 103,294. *BF.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170362January 16, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY VEHICLE STALLED AT SLOW SPEEDS. WHEN GAS PEDAL PRESSED THE VEHICLE WOULD ROCK BACK AND FORTH THEN DIE. VERY DANGEROUS BECAUSE IT HAPPENED ON THE FREEWAY. A YEAR AGO MY VEHICLE WAS PART OF THE OIL CONSUMPTION ISSUES AND THE PISTONS AND RINGS WERE CHANGED. NOW THE 'I TAKE CAMSHAFT SOLENOID' IS AFFECTED POSSIBLY CAUSING THE CURRENT ISSUE. I HAVE DONE RESEARCH AND SEE THAT MANY PEOPLE HAVE HAD THE SAME ISSUES WITH THE SAME VEHICLES. WHY WOULD SOMETHING LIKE THIS NOT BE A RECALL?? IT HAPPENED LAST YEAR AS WELL AND WAS TOLD THAT BY CHANGING THE PISTONS AND RINGS THAT THAT WOULD SOLVE THE PROBLEM. APPARENTLY IT DIDN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170012January 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
ENGINE LIGHT CAME ON, HAD IT SERVICED. ENGINE LIGHT CAME ON AGAIN ON THE WAY TO STORE AND WE LOST POWER OF CAR, STEERING LOCKED. WE WERE ABLE TO BARELY GET IT TO THE SIDE OF THE HIGHWAY ALMOST GETTING REAR ENDED BY A SEMI. CAR COMPLETELY DIED AND A HUGE POOL OF OIL CAME OUT FROM UNDER THE CAR. PAID OVER $6,000 FOR A NEW ENGINE AND WIRING AND OTHER PARTS BECAUSE OF THE OIL, BECAUSE WE WERE TOLD THERE WAS NOT A RECALL. GUESS WHAT... DRINKING OIL, OIL LEAK, SERVICE ENGINE LIGHT ON. THIS WAS A NEW ENGINE. SPENT A BUNCH OF MONEY ON CAR IN 2014 HAVE HAD MAJOR TROUBLE WITH IT!!! WE ARE NOT MADE OF MONEY, BUT THIS 2013 IS THE WORST CAR AND DANGEROUS TOO, DESPITE WHAT THEY SAY!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166196January 10, 2019
ENGINE, POWER TRAIN
THE CHECK ENGINE LIGHT TURNED ON AT AROUND 135,000 MILES. FOLLOWING THAT, THE VEHICLE BEGAN LOSING POWER, THE RPMS STARTED TO RANDOMLY SPIKE UP, AND IT BEGAN CONSUMING A LOT OF OIL. WHEN IDLING OR COMING TO A TOP THE VEHICLE WILL TURN OFF OR BEGIN SHAKING REALLY BAD AND THEN TURN OFF. I HAVE CONTACTED THE CHEVY DEALER AND THERE IS NOTHING THEY WILL DO ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165327January 5, 2019
ENGINE
A SEAL LEAK ON THE TVC VALVE LEAKS OIL BIG TIME LEAKING ENGINE OIL. I KNOW OF ONE OTHER VEHICLE WITH THE SAME PROBLEM. GM HAS SENT OUT NOTICES TO DEALERSHIPS ETC.. ABOUT THIS. IT SEEMS TO ME THAT THIS COULD BE A SAFETY ISSUE IF SOMEBODY WAS ON THE ROAD AND THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165255January 4, 2019
ENGINE
MY 2013 CHEVROLET EQUINOX STARTED CONSUMING EXCESSIVE AMOUNTS OF OIL. MY CAR WAS AT THE RANDY REED GM DEALERSHIP SERVICE DEPARTMENT AND I WAS ADVISED THAT THERE HAS BEEN A PROBLEM WITH THE EQUINOX REPORTED REGARDING THIS ISSUE. I WAS ADVISED THAT I WOULD NEED TO HAVE MY VEHICLE UNDERGO AN OIL CONSUMPTION TEST AT 1000 AND 2000 MILE INCREMENTS BEFORE GM WOULD PAY FOR THE REPAIR. WHEN I TOOK THE CAR BACK AT THE 2000 CHECK, IT WAS DISCOVERED THAT IT WAS USING OIL. IT WAS 3 QUARTS LOW. I WAS THEN ADVISED BY THE SERVICE DEPARTMENT THAT ONLY THE 2012 EQUINOX MODEL WAS COVERED FOR THIS PROBLEM. GM PAID FOR THE SAME REPAIR ON THE 2012 MODEL BUT HAS NOT ISSUED ANY SPECIAL CIRCUMSTANCE FOR THE 2013 ALTHOUGH THEY ARE AWARE THAT THE PROBLEM CONTINUES ON THE 2013 MODEL. THE DEALERSHIP ADVISED THAT THEY WERE HAVING PROBLEMS GETTING THE PARTS DUE TO THE NUMBER OF DEFECTIVE PARTS NEEDING TO BE REPLACED. I SPOKE WITH GM CUSTOMER SERVICE AND WAS ADVISED ALTHOUGH SHE "SYMPATHIZED WITH ME" GM WOULD NOT PAY FOR THE REPAIR. IT IS A KNOWN DEFECT IN THE VEHICLES BUT GM IS CHOOSING TO IGNORE THE OTHER MODEL YEARS. THE VEHICLE WILL CONTINUE TO USE OIL AT AN EXCESSIVE RATE AND IS SUBJECT TO CAUSING THE ENGINE TO FAIL OR CATCH FIRE IF THE REPAIR IS NOT PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164073December 30, 2018
UNKNOWN OR OTHER
THE HOOD OPEN SENSOR KEEPS GOING OFF AND I . NOTICED WHEN ITS BEEPING IT INTERRUPTS THE TURN SIGNAL. I DON'T KNOW IF IT AFFECTS THE OUTSIDE TURN .OR NOT. THIS ALARM GOES OFF EVEN WHEN CAR IS SHUT OFF AND DRAINS THE BATTERY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163313December 24, 2018
ENGINE
600 MILE TRIP FOR CHRISTMAS. CAR WOULD IDLE ROUGH AT STOPS AND STALLED NUMEROUS TIMES AS STARTING OUT. THE ROOT CAUSE IS EXCESSIVE OIL CONSUMPTION ON THIS DIRECT FUEL INJECTION GM 2.4 LITER ENGINE. GM HAS KNOWN ABOUT THIS PROBLEM AND HAS PUT OUT A TSB EXTENDING THE WARRANTY FOR 2011-2012 MODELS WITH THIS PROBLEM, BUT ARE MAKING IT EXTREMELY DIFFICULT FOR CONSUMERS TO TAKE ADVANTAGE OF THIS WARRANTY WORK. THE INTERNET CAR FORUMS ARE FULL OF CONSUMERS COMPLAINING ABOUT THIS DEFECT AND GM'S LACK OF CONCERN IN ADDRESSING THE ISSUE. I HOPE IT DOESN'T TAKE SOMEONE BEING KILLED BEFORE THE PROBLEM IS RESOLVED. THE ENGINE DEFECT IS KNOWN TO EFFECT A PERCENTAGE OF CHEVY EQUINOXES, GM TERRAINS AND SEVERAL OTHER GM MODELS FROM THE 2010THROUGH 2017 MODEL YEARS. GOOGLE SEARCH CHEVY EQUINOX "EXCESSIVE OIL CONSUMPTION."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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