Chevrolet Equinox Complaints (2007)

685 consumer complaints on file.

#10497939February 12, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE MECHANIC NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 48,000. UPDATED 03/13/13*LJ UPDATED 04/23/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497707February 11, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP FAILED TO ILLUMINATE DESPITE THE FACT THAT THE PASSENGER'S SEAT WAS OCCUPIED. ALSO, THE CONTACT STATED THAT THE FUEL GAUGE WOULD OFTEN SURPASS THE FULL OR EMPTY MARK ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG MODULE AND INSTRUMENT PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497582February 9, 2013
FUEL/PROPULSION SYSTEM
MY CAR STARTED TO SMELL LIKE GASOLINE INSIDE THE VEHICLE. I TOOK IT THE SHOP AND THEY TOLD ME THE GAS TANK HAD SPLIT INTO TWO. AFTER THEY TOOK THE TANK APART THEY ALSO NOTICED THE FUEL PUMP HAD STOPPED WORKING. I HAVE FOUND A RECALL FOR THIS PROBLEM IN THE EQUINOX'S ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ARIZONA, CALIFORNIA, NEVADA, AND TEXAS BUT MINE WAS MADE IN CANADA AND SOLD IN OHIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496713February 7, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE RETURN FUEL PUMP LINE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495762February 4, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP PROBLEMS. *SMD THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. THE CONSUMER STATED GM DID REFUSED TO ACKNOWLEDGE, THERE WAS A PROBLEM WITH HER VEHICLE, IN WHICH A RECALL HAD BEEN ISSUED FOR HER MODELS AS WELL AS OTHERS. THE CONSUMER STATED SHE [AY FOR THE REPAIRS PRIOR TO LEARNING ABOUT THE RECALL. HOWEVER, GM INFORMED THE CONSUMER, HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495326January 31, 2013
FUEL/PROPULSION SYSTEM
FUEL PUMP IS BROKEN FROM MANUFACTURE ISSUE, CAUSING A SAFETY ISSUE, CHEVY HAS RECALLED IN CERTAIN STATES HOWEVER NOT NATIONWIDE.....NEEDS TO BE A NATIONAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495108January 29, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WAS BUILT WITH A SENSOR SYSTEM FOR THE AIR BAGS HOWEVER, THERE WAS AN ERROR IN THE CALIBRATION OF THE SENSOR, WHICH CAUSED THE SENSOR TO FAIL. AS A RESULT, THE AIR BAGS WOULD NOT SHUT OFF WHEN A SMALL CHILD OR SMALL STATURED PERSON WAS OCCUPYING THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REFUSED TO DIAGNOSE THE VEHICLE BECAUSE THE VEHICLE WAS NOT PURCHASED AT THAT PARTICULAR DEALER. THE CONTACT WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495162January 29, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THERE IS A HARSH SMELL OF FUEL COMING FROM SOMEWHERE IN THE FUEL TANK AREA. THERE IS NO FUEL LEAKS TO BE FOUND. WHEN STARTING THE VEHICLE, THE STARTER SEEMS TO STAY ENGAGED FOR A FEW SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494997January 28, 2013
AIR BAGS
VEHICLE COMPUTER SAYS, "SERVICE AIR BAG SOON". AIR BAG LIGHT COMES ON EVEN WHEN IT IS OCCUPIED BY AN ADULT. WHEN THE VEHICLE IS STARTED IT SAYS THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT PASSENGER. THE AIRBAG TURNS OFF RANDOMLY FOR THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494705January 25, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF GASOLINE FUEL WAS NOTICEABLE OUTSIDE OF THE VEHICLE. IN ADDITION, A SMALL AMOUNT OF FUEL WAS VISIBLE ON THE GROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER:12V459000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE FUEL TANK MODULE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,634. UPDATED 02/26/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493726January 22, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A SMELL OF GASOLINE FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT LATER DISCOVERED A SMALL AMOUNT OF GASOLINE LEAKING FROM THE VEHICLE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494365January 22, 2013
FUEL/PROPULSION SYSTEM
THE EQUINOX APPEARS TO HAVE A FUEL SYSTEM FAILURE. I HAVE LOOKED UP EQUINOX RECALLS AND THERE ARE OVER 40,000 OF THE SAME YEAR, MAKE MODEL, MY VIN IS NOT INCLUDED. THE CAR HAS A STRONG GAS SMELL COMING FROM THE BACK OF THE CAR. I HAVE READ TESTIMONY AFTER TESTIMONY ONLINE OF OTHER PEOPLE WITH THE SAME YEAR MAKE AND MODEL ALSO NOT BEING INCLUDED IN THE RECALL. LAST YEAR WE HAD TO REPLACE THE EGR VALVE AS WELL AND IT APPEARS IT IS IN SIMILAR CIRCUMSTANCE. (REGISTERING HUNDREDS OF COMPLAINTS FOR IT'S FAILURE AS WELL) WE WOULD CERTAINLY LIKE GM TO MAKE A TOTALLY RECALL ON THE FUEL SYSTEM FAILURE THAT IS EVIDENTIALLY EXTREMELY MORE WIDE SPREAD THAN THEY ARE ACKNOWLEDGING. THE DEALERSHIP HAS SAID IT IS MORE THAN LIKELY GOING TO HAVE TO REPLACE THE PUMP STARTING AT $900, AS A TEACHER THIS IS NOT A REASONABLE FEAT. PLEASE HELP US GET THIS PROBLEM FIXED FOR BOTH THE FUEL SYSTEM AND THE EGR VALVE. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493466January 18, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
DETECTED SMELL OF GASOLINE WHILE PARKED AMONG MANY OTHER CARS. DID NOT THINK MUCH OF IT UNTIL AT HOME DETECTED SMELL OF GASOLINE INSIDE AND OUT OF THE VEHICLE. LOOK AROUND AND SAW GAS DRIPPING FROM THE REAR PASSENGER SIDE OF CAR. CHECK UNDER THE CAR AND IT SEEMED LIKE GAS LEAKING FROM THE TOP OF THE GAS TANK. TOOK VEHICLE TO DEALER AND AGREED ON REPAIR. DEALER HAD PREVIOUSLY SAID COST WOULD BE APPROXIMATELY 500 DOLLARS. WHEN VEHICLE WAS AT THE GARAGE I WAS TOLD OVER 900 DOLLARS TO REPAIR. I AGREED, HOPING THERE WOULD EVENTUALLY BE A RECALL, SINCE I HAD READ OF MANY COMPLAINS ON LINE. I WAS ABLE TO GET THE LABOR CHARGED REFUNDED TO ME. A FEW MONTHS LATER I RECEIVED A SAFETY RECALL NOTICE. THE LETTER SPECIFICALLY SAYS "YOUR 2007 MODEL YEAR CHEVROLET EQUINOX, VIN XXXXXXXXXXXXX IS INVOLVED IN SAFETY RECALL 12190. ETC. WHEN TO DEALER, AND THE SERVICE GUY SAY "YOUR VEHICLE DOES NOT SHOW ANY OPEN RECALLS AND THAT ONLY CERTAIN ONE HAVE THAT FUEL PUMP MODULE RECALL. I TOLD HIM "LOOK AT THE LETTER" BUT I GOT NOWHERE. TRUE I HAD THE VEHICLE REPAIRED, BUT THE LETTER MENTIONS A REFUND. PLUS, DID I GET THE RIGHT REPLACEMENT PART OR SOME OTHER GENERIC PART? SO WHY DOES MY LETTER SAY YOUR....IS INVOLVED IN SAFETY RECALL..YET THE DEALER'S SYSTEM SAYS "NO" TO THIS RECALL. BY THE WAY I DID BUY IT IN CALIFORNIA AND IT'S REGISTER ALSO AT CALIFORNIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493941January 16, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO CRACKED PLASTIC PARTS CONNECTED TO FUEL PUMP RECALL NOTICE. *SMD THE CONSUMER STATED HE READ ABOUT A RECALL SEVERAL MONTHS AGO, FOR THE CHEVROLET EQUINOX, AND HAS NOT RECEIVED A NOTICE FROM GENERAL MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493220January 16, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SEALS FOR THE HEAD LIGHTS FAILED, ALLOWING WATER TO PENETRATE THE HEAD LIGHT ASSEMBLY AND CAUSE THE LIGHTS TO CONTINUOUSLY BURN OUT. THE CONTACT SPOKE WITH THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493058January 15, 2013
FUEL/PROPULSION SYSTEM
A FUEL LEAK IN THE AREA OF THE FUEL TANK WAS DETECTED. AT FIRST IT WAS THOUGHT THAT THE TANK HAD CRACKED, BUT AFTER THE FUEL TANK WAS DROPPED A CRACKED PLASTIC SUPPLY LINE LEADING INTO THE FUEL PUMP WAS FOUND. I HAD THE MODULE REPLACED AT MY OWN EXPENSE. AFTER THE FUEL PUMP WAS REPLACED I HEARD OF A RECALL ISSUED BY GM FOR THIS EXACT PROBLEM, BUT WHEN I CONTACTED THEM THEY SAID THAT THE RECALL WAS SPECIFIC TO CERTAIN VIN NUMBERS THAT WERE LOCATED IN THE STATES OF ARIZONA, NEVADA AND TEXAS AND AS MY VEHICLE IS REGISTERED IN NY THIS RECALL DOES NOT COVER MY VEHICLE. HOW CAN A SAFETY RECALL BE ISSUED FOR A SPECIFIC PROBLEM AND NOT COVER ALL VEHICLES THAT HAVE THE SAME PROBLEM. THE RISK OF FIRE FROM MY LEAKY FUEL PUMP WAS THE SAME AS THE CARS LOCATED IN THOSE OTHER STATES. THIS MAKES ABSOLUTELY NO SENSE TO ME. A SAFETY DEFECT IS A SAFETY DEFECT, NO MATTER WHAT STATE A CAR IS IN AND SHOULD APPLY TO ALL VEHICLES THAT HAVE THE SAME DEFECT.. GM'S REFUSAL TO REMEDY THIS IS UNCONSCIONABLE AND DOES NOTHING TO ENHANCE THERE REPUTATION OF BUILDING QUALITY CARS AND STANDING BEHIND THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492171January 10, 2013
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492122January 10, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN WALKING TOWARD THE VEHICLE OR SITTING INSIDE YOU COULD SMELL THE ODOR OF GASOLINE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE OWNER THAT THE FUEL TANK WAS LEAKING DUE TO A DEFECTIVE FUEL SENDING UNIT. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS APPROXIMATELY 66,729. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491852January 8, 2013
FUEL/PROPULSION SYSTEM
STRONG GAS SMELL FROM THE TANK AREA AT APPX 58000 MI. MY MECHANIC COULD NOT LOCATE THE LEAK, SAID I WOULD HAVE TO TAKE IT TO THE DEALER. THE DEALER SAID IT WAS NOT COVERED ON A RECALL FOR SEVERAL STATES. AM I MISTAKEN, OR DIDN'T ALL THESE 07 EQUINOX'S COME FROM THE SAME ASSEMBLY PLANT ?????? ONLINE RESEARCH SHOWS MANY COMPLAINT'S WITH THIS SAME PROBLEM. AT PRESENT MY PROBLEM STILL EXISTS (SEEMS TO BE GETTING WORSE, SMELLING STRONGER) CANNOT AFFORD THE REPAIR. IF IN THE FUTURE I AM ABLE TO PURCHASE A NEW VEHICLE, I WILL CERTAINLY DO SO WITH A DIFFERENT CAR COMPANY. (MAYBE IF I MOVED TO------------------ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491685January 7, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR WAS BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox