Chevrolet Equinox Complaints (2020)

318 consumer complaints on file.

#11753062July 27, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving 80 MPH, the message “Service Brake Assist” warning light illuminated twice. The contact stated that while attempting to depress the brake pedal, the vehicle failed to respond as needed, causing the contact to engage the parking brake and manually shift the gear shifter to a lower gear to get the vehicle to come to a complete stop. A dealer was contacted. The contact stated that the check engine warning light was illuminated. The contact stated that the failure had occurred twice. The vehicle was taken to the dealer, where it was diagnosed and determined that the brake booster pump needed to be replaced. The brake booster pump was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752556July 24, 2026
SERVICE BRAKES, ENGINE
While driving, my 2020 Chevrolet Equinox suddenly lost power and shut off without warning while I was pulling into traffic. The vehicle would buzz not crank afterward but would not restart. This created a safety hazard because the unexpected engine shutdown occurred while the vehicle was in motion. This is the second brake vacuum pump failure I have experienced with this vehicle. In 2022, the brake vacuum pump failed and was found shattered internally. At that time, the engine continued running, and the pump was replaced. During this most recent incident, the brake vacuum pump failed again, and the internal end of the pump broke apart. I replaced the vacuum pump and removed the broken pieces I could access, but the vehicle remains in a crank/no-start condition. The vehicle has not yet been inspected by a dealership or independent repair facility. However, after seeing the shattered pump components, a couple of mechanics I know expressed concern that the broken pieces may have affected the engine timing. That has not been confirmed. The failed pump and replacement parts are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751405July 19, 2026
SERVICE BRAKES
I was pulling into a parking lot off the state Thruway with the brake system failure no brakes, hard pedal, and the car would not stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750722July 16, 2026
STEERING, ENGINE, UNKNOWN OR OTHER
I bought the 2020 equinox May the 9th 2026 the dealership concealed a lot of things going on this vehicle and I complain to them two days after purchase he told me I was stuck with it in the meanwhile as I drive the vehicle I have had repairs done but it's something going on with the acceleration it accelerates on its own sometimes and slow to pick up speed. The steering seems to get away from me at times that makes me feel like I'm going to lose control when driving. I have almost had a couple of accidents since then so what really worries me is the steering problems which I just had a little alignment done today July 15th 2026 and the accelerating from time to time went backing up or pulling off. I do feel like the safety of others can be at risk for should I say my safety is that risk at times so I am extremely cautious when I'm driving. No I have not had really anyone to look at I have been having a car looked at for many issues but that issue I am still trying to get in to see a mechanic that I'm used to dealing with but he's been backed up. No there are no lights of any such but when I purchased it the sensors in the tires and I've had that replaced and I've noticed this situation with the acceleration when I bought the vehicle and the slow speed pick up when driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750076July 13, 2026
STRUCTURE:BODY
In early XXX, I noticed that water was pooling in the spare tire well. I took it to a Chevrolet dealership and they concluded that the rear sunroof drains were clogged. After unclogging the drains and confirming adequate sealing of the tubes, rain water was still leaking into the spare tire well. This is causing mold on the carpet and rust. This same issue, with the same year/make/model, happened to somebody else around the same time, and they made a post on Reddit ([XXX]). I believe there is an issue with the drainage system, leading to auto parts potentially rusting and mold growth, both of which severely harm the driver and passengers. Two cases of the exact same situation, starting around the same time, may not be a coincidence and it’s possible this is a widespread issue that has yet to be reported. An investigation into this issue could help drivers stay safe on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749888July 12, 2026
ELECTRICAL SYSTEM
My cooling and heating sensor is reading negative 40 degrees outside but it has been 80 degrees and higher the past several weeks. This is not safe when you have children especially if they are under [XXX] old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749665July 10, 2026
SERVICE BRAKES
Brakes went stiff and hard to push no warning light. I was driving on the interstate with my daughter. Was stuck out of town with no breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748127July 3, 2026
SERVICE BRAKES, ENGINE
As I was coming to a stop at light my brakes became very difficult to push the pedal down to stop. It took everything in me to get the vehicle to stop before entering the intersection and oncoming traffic. I was able to get the vehicle parked safely in a nearby parking lot but then the engine wouldn't start it just kept trying to turn over. The brake assist error popped up, and then the check engine light came on. I was able to get it started again about 20 minutes later, all the same warnings and lights. I white knuckled the drive back to my house... Once I got home the engine was smoking, smelled like it was burning, and oil was spilling out all over the place underneath, impossible to see where a leak was as it was coming from the entire engine. There was ZERO warning with the vehicle, no issues up to this point, and suddenly the equinox is now useless in my driveway unable to start with oil still leaking in multiple spots. An oil pan under the main leaking area, but there are still multiple areas of oil spilling even a week later. Oddly enough my onstar report for the month came to email a few days later reporting perfect engine health and zero issues - even thought the vehicle can't start now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747893July 2, 2026
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 5 MPH and approaching a stop sign, the brake pedal was depressed and there was a thumping sound coming from the brake pedal, with the message “Service Brake Assist” was displayed. The vehicle was taken to the residence and parked. The contact stated that the next day while driving approximately 63 MPH, the message "Reduced Engine Power" was displayed. The contact exited the highway, and while attempting to depress the brake pedal, the pedal was firm, and the vehicle failed to slow as intended. The contact continued to depress the brake pedal with force, and the check engine warning light was illuminated. The vehicle slowed down eventually. The vehicle was taken to an Auto Parts Store and a handheld diagnostic machine to diagnose the vehicle. The contact stated that the vehicle was turned off and failed to restart. The vehicle was restarted after three attempts. The vehicle was taken to the residence and the following day, the vehicle was towed to an independent mechanic where it was diagnosed and determined that the vacuum pump, camshaft, and timing belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747928July 2, 2026
SERVICE BRAKES
The vacuum pump failed and my brakes went out pedal became extremely hard to push. I was driving on the highway at the time and was lucky I had a shoulder to slow down on and finally stop. I took the car to my usually mechanic who confirmed the vacuum pump failure but referred me to the Chevy dealer because this is a known issue. The dealer confirmed the pump had blown apart( their words to me) and that there are most likely debris now in the engine. No warning lights or alerts of any kind came on. Total suprise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747964July 2, 2026
ENGINE
The turbocharger are bad on the 1.5 L vehicles. My current one , I had replaced already and my previous one had it too. Reduced engine power and should be recalled. I want to be reimbursed for the service and part replacement. 976.00 for the turbocharger and labor costs of 400.00. 3 1/2 hours of labor costs and the diagnostic test my nirth country GM in Hibbing. Should be recalled for all of these vehicles. 218-290-5027 Craig Johnson
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747853July 1, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
My car is a 2020 Chevy Equinox with only 31852 miles. While driving today, all of a sudden the car started shuddering badly and stalled in the middle of the highway. Talk about a very scary situation. I pushed the car to the side of the road, and had it towed to a local shop. They found that the Fuel Pump Control Module had failed (P129F code). Upon doing some research, I found out that the 2021 Equinox had recalls issued for this same exact issue. I also found that the 2020 and 2021 Equinox both used the same part number Fuel Pump Control Module (13565638). Because of this, the recall should be extended to the 2020 Chevy Equinox so that owners pay get the major possible safety issue fixed. Luckily, I did not get into an accident when this occured and honestly Chevrolet should be reimbursing me for the repair as this should have included in the safety recall for 2021 Equinox using the same part. I appreciate your attention to this matter and look forward to hopefully seeing the right thing done here. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747321June 30, 2026
SERVICE BRAKES, POWER TRAIN, ENGINE
December 2025 I was at a complete stop and the car clunked and the brake pedal got hard hard to push and then a couple months later a brake sensor light came on and when I plugged the code reader into it, it said give me a brake sensor code, and then it started slamming on the brakes all by itself when I went to takeoff hard like give you whiplash hard and it didn’t just do it once it did it a few times and then it wouldn’t go into reverse and then it wouldn’t go in neutral, and then it started smoking. My safety was affected by it, slamming on the brakes that could make someone hit me. It could hurt my back and neck. Yes, I have proof. Yes, I notified the dealer. Yes the vehicle has been inspected and I got an estimate by two different Car Lot the one I bought it from Ken valor motors, and Matt Mazzoni’s I have. Plus I have diagnose diagnostics printouts from OnStar and this is a 2020 vehicle. It should not be having these problems and now I’m stuck paying for a vehicle that I can’t even drive.!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747496June 30, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The sunroof opens and closes without driver input. It initially occurred at startup but now also while driving (safety/security risk) . The sunroof switch has currently been unresponsive since 2025 . The issue is intermittent and has occurred multiple times. I have a pending diagnostic appointment and an open chevrolet customer assistance case. **My 2020 Equinox has approximately 55,000 - 60,000 miles on it and I'm also not certain if I have any warranty left that will cover the cost for this issue. Thank you in advance for your assistance with this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746159June 24, 2026
FUEL/PROPULSION SYSTEM
Fuel Stall with no acceleration while driving on the highway. Barely made it to the side of the road. Vehicle is at a mechanic shop. Both the Direct injection high pressure fuel pump and the electric fuel pump as well as the fuel pump module has to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744943June 18, 2026
SERVICE BRAKES
Brake vacuum, pump failed while driving which made the brakes not work. I had it towed to a dealer and they found that the pump was internally damaged. Pump was then replaced. There was no warning this was about to happen and it happened suddenly. One moment the car had brakes and the next there was no braking. A very dangerous situation and we were lucky to not have a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744733June 17, 2026
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Equinox. The contact stated the brake pedal became firm while driving approximately 40-45 MPH. The check engine warning light was illuminated, and the brake assist service message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the brake housing had shattered inside the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 213,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743540June 11, 2026
UNKNOWN OR OTHER
The vehicle was taken to College Chevrolet for body work. . When the vehicle was at the body shop, the shop informed me that a turbo light was on but I am unsure when it appeared because it wasn't on when I took it to the dealer. The brake assist light was on; I noticed this about May 20, 2026. I parked the vehicle. The vehicle was driven to the body shop on June 1. The body work was completed on June 9 and the vehicle was at my residence. My Ex-husband and son were coming to pick me up at the car rental. The car caught on fire. My son & Ex-husband could have died in that car. The vehicle is available for inspection. The vehicle hasn't been examined by anyone at this time. An insurance claim in in process.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11743438June 11, 2026
SERVICE BRAKES
Brake vacuum pump failed at 112k miles while doing 60 on the highway with no warning or way to stop. Very dangerous. Service brake assist light only come on after the fact of brake pump failure. Shrapnel from the failed part was sent into the engine block that had to be professionally cleaned out. This happened again 4 months later when I had to replace the brake vacuum pump AGAIN. I almost wrecked and lost my life then as well since again, it happened out of nowhere while driving no warnings. Brake assist light only came on after. This is DEADLY and should be recalled and rectified by GM promptly before someone is killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742924June 9, 2026
POWER TRAIN, ENGINE
Recall Number N202313440 My car matches make, model, and year but for some reason is not included in the recall and my vehicle has the leaking bolts. Please Review
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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