Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#11548146October 4, 2023
ENGINE
The contact owns a 2010 Chevrolet Equinox. The contact stated that while checking the oil level, the dipstick was removed, and the contact detected an abnormal gasoline odor in the oil. There were no warning lights illuminated. The contact called the local dealer, who stated the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no recall coverage for the failure. The contact stated that the failure was related to Product Emission Recall: 43180 High Pressure Fuel Pump. The failure mileage was approximately 73,740. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536425August 4, 2023
AIR BAGS, ENGINE
After taking my vehicle to three repair shops I was advised by the last body shop that there was a bulletin (14159) out in regards to excessive engine oil consumption. The mechanic explained the issues I am having with my car is due to the excessive engine oil consumption. He stated the car is not losing oil it’s burning it. My entire engine is effected due to this issue. To go further in detail my car was cutting on and off in the middle of traffic. This is a huge safety issue for me I have a disabled son who I travel with on the daily. I quote “ All consumers should receive notice of a recall affecting them. Car manufacturers are required to notify registered owners and purchasers of all recalled cars by letter, and state agencies will provide manufacturers with lists of registered owners for this purpose.” I never received a letter concerning a recall or this issue. I took very well care of my vehicle my car is a 2010 Chevrolet Equinox and it only has 108,774miles. This is so devastating I have no other transportation and now I’m stuck looking for a new vehicle. If any documentation is needed I can assure you I can provide it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525886June 7, 2023
ENGINE, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2010 Chevrolet Equinox. The contact stated that on several occasions while driving at various speeds, there was an abnormal fuel odor throughout the vehicle. The contact stated that while driving, the vehicle inadvertently decelerated and stalled. Several unknown warning lights were illuminated. The contact stated that she waited approximately 30 minutes before restarting the vehicle. Additionally, one quart of engine oil needed to be added to the vehicle every one to two months. The contact stated that after inserting the key into the Ignition, the key became stuck. The contact had to manipulate the key to be able to remove the key from the ignition switch. The vehicle was towed to an independent mechanic where it was diagnosed that the variable solenoid valve and intake and exhaust needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517165April 15, 2023
ENGINE
Purchased a 2010 Chevy Equinox from this Chevy dealer in the Pinehurst NC area in December 2022. Heard knocking noise start mid-March 2023. Vehicle seemed to go into "limp" mode and lost power (dangerous situation had vehicle been on interstate with no shoulder or exit ramp or could have been rear-ended due to sudden lack of power). No check engine light on at any time or when vehicle was taken to another Chevy dealer (March 20, 2023). Initially, Chevy dealer stated there were no issues. Insisted that the vehicle be checked again. Dealer took vehicle on test drive and then put on lift. Chevy dealer then stated oil loss issues and need to replace timing chains, actuators, gaskets, pistons, piston rings, oil coolant, water pump, balance chain, and other related parts. This is a design flaw in engine and piston rings causing excessive oil consumption which then leads to failure of other components. Was advised to change oil every 3,500 miles as opposed to going by the "oil" light and advised only to drive the vehicle sparingly and only if absolutely needed to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516512April 11, 2023
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
I took the Chevy Equinox to the Chevy dealership to have the oil changed. The House Technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a Multi-Point Vehicle Inspection. This is their findings: #1-1010: INSPECTIONS INSPECT/CHECK inspect due to customer request Inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is visual and at this time. Unit looks unsafe and unstable to drive due to rear under vehicle rust. l would recommend to park the unit and get alternative transportation and replacing the vehicle due to rust. Customer has been advised of our findings. I called GM and reported the problem. They couldn't do a buyback on the Equinox. I filed a complaint with BBB AUTO-LINE, they closed the case said the vehicle was to old. GM said the Equinox came from up north, and since I live in Arkansas the climate change made the vehicles frame rust rapidly due to the moisture. The emergency brake cable, and control arm is rusted into. The vehicle went from excellent condition to unsafe to drive in one day. Their was no visibility of rust in December2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515972April 7, 2023
AIR BAGS
Airbags deployed while driving
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11515375April 4, 2023
AIR BAGS
The contact owns a 2010 Chevrolet Equinox. The contact stated that while slowing to stop the vehicle, the side curtain air bags erroneously deployed. The contact stated that the front and rear driver’s side and passenger’s side curtain air bags deployed without a crash. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510167March 4, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When I turn off my Chevrolet Equinox and leave the key in the ignition the vehicle attempts to restart itself numerous times. The lights on the dash all come on for a brief moment and you can hear it act like it’s going to start but then everything cuts off a second later. This has occurred everytime I turn my vehicle off and do not remove the key. I am always sitting in the vehicle when the key is in the ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507508February 15, 2023
AIR BAGS
Came on after purchasing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506564February 10, 2023
STRUCTURE:FRAME AND MEMBERS
The contact's granddaughter owns a 2010 Chevrolet Equinox. The contact stated that upon inspection of the vehicle, severe corrosion and several holes were discovered on the subframe. The dealer nor the manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506303February 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Engine cylinders & seals are faulty and easily crack causing the car to STOP /STALL WHILE IN DRIVE! I NEARLY HIT A SEMI-TRUCK BECAUSE THE CAR STOPED MID DRIVE AND THE CAR JERKED SO HARD THAT THE WHEEL JERKED TO THE SIDE AND THEN LOCKED!! AS THE CAR CONTINUED TO GLIDE IN A CIRCLE BECAUSE IT DIDNT STOP ALL THE WAY I COULD NOT TURN THE WHEEL TO AVOID THE SEMI, WHAT SAVED MY LIFE WAS THE CLEAR ROAD THAT ALLOWED THE SEMI TO GO AROUND ME!! MY CAR LITERALLY SAT IN THE MIDDLE OF THE STREET ACROSS THE YELLOW LINE! This issue persists and corrupts the ENTIRE fuel system, catalytic conveyer, resonator, and timing chain SIMULTANEOUSLY! This causes each owner to replace the entire engine because it simply can not be fixed. Fixing or repairing one of the components does NOT fix the issue or stop the engine from failing, all must be replaced! Even after replacing it all THE SAME THING HAPPENS TO THE NEW ENGINE! This is a engine malfunction. The entire car/engine/blueprint should be destroyed and recalled!!! Even the mechanics and dealers are asking why these vehicles still exist and saying that the engine for this car is junk and it’s so common for this to happen to the point that there are NO USED ENGINES FOR UNDER $2500!!! Majority of the mechanics are even REFUSING to repair/replace the engine in this car because it’s a waste of time & money because the next engine NEW OR USED will do the same EXACT thing!! NO ONE IS GOING TO PAY $10,000+ for a NEW ENGINE or even $2500+ for a USED ENGINE PLUS $2000+ FOR LABOR ONLY FOR THE SAME EXACT PROBLEM TO HAPPEN AFTER SPENDING $5000 - $12000+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506324February 8, 2023
ELECTRICAL SYSTEM
Visibility: Defroster/Defogger 2009-12-18 Recall#09V489000 Software computer module Center console will malfunction causing the radio, heater, radio, a/c and defroster to quick working. Putting the vehicle to be a safety hazard when not working, can result in crash without warning. Dealer refuses to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502162January 17, 2023
ENGINE
High oil consumption. Low oil pressure and reduced engine power light activated. Car could not go more than 2 RPM. Issue continues to persist despite on time oil changes, adding oil as needed, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497344December 13, 2022
ENGINE
The contact owns a 2010 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, the vehicle began to lose forward motion. The contact depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that the check engine and engine power reduced warning lights were illuminated. The contact stated that the vehicle stalled, and he was able to pull off the roadway. The contact stopped and placed the vehicle in park(P) however, when he attempted to restart the vehicle, the vehicle would not restart. The contact checked the oil and saw that there was no oil on the dipstick. The contact had the vehicle towed to his residence where he was unable to restart the vehicle. The contact had not taken the vehicle to a dealer or to an independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496151December 5, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Chevrolet Equinox. The contact stated while entering the vehicle she noticed that the rear of the vehicle was full of water, and condensation was in the front of the vehicle. The vehicle was taken to the dealer, and the vehicle was drained of the water, but no failure was found. The failure reoccurred. The manufacturer was not contacted. The failure mileage was 50,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487729October 3, 2022
ENGINE
Vehicle burns oil at a high rate due to an engine piston ring problem. If not checked on a weekly basis you will get low oil pressure throwing the car into limp mode decreasing engine power immediately. I know people that had this problem addressed by GM free of charge as a recall. I want to know if my vehicle qualifies for this recall.Currently this vehicle requires 1 quart of oil weekly in order to keep oil level full. If I am driving the vehicle and this would happen again it might not cause an accident but currently my wife and daughter use the car and they might not be able to handle the situation if it would occur. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477712August 5, 2022
VISIBILITY/WIPER
while driving in a rain storm my wipers stopped working. Had to move from 3 lanes of traffic to the side of the road with zero visibility out of my front windshield. Wipers had no power, windshield wiper module failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474171July 15, 2022
VISIBILITY/WIPER
My windshield wipers quit working while it was raining. Preventing me from being able to see the road and other vehicles on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464866May 16, 2022
ELECTRICAL SYSTEM
Reported to GMC about how my car radio goes out, a/c would turn itself on and blow hot air also the door locking itself after being unlocked. I was told there were no issues reported on what I was calling for to only read simething different online. So I took it to the dealership and told them how Air went from working to not working and took to dealership and was told I had a leak in my evaporator core. I informed them I had the freon checked and the level was correct and also it didn't need to be charged but the compressor wasn't coming on. Also called an independent mechanic who said that year was full of issues and if my levels were correct that I didn't have a leak but something else going on. Took to dealership on 5/16 also called mechanic the same day. I made the appointment last Thursday for the dealership to look at after noticing the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461196April 18, 2022
AIR BAGS, SEAT BELTS
Accident April 26, 2021 where our vehicle was hit "Straight on Front Left" and seat belt tensioner did not restrain the passenger & "Air Bag did not deploy". Request EDR (Event Data Recorder) be scanned to determine what happened and how the car systems functioned or did not function properly. Driver suffered head trauma as a result of the accident. Please advise on action needed to follow up on this malfunction.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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