Chevrolet Equinox Complaints (2007)

685 consumer complaints on file.

#10509277April 23, 2013
STRUCTURE:BODY
DURING THE WINTER I BEGAN TO HEAR WATER MOVING AROUND SOMEWHERE IN MY VEHICLE AS I DROVE AROUND BUT HAD NO IDEA WHERE THIS SOUND WAS COMING FROM. I WAS VACUUMING MY VEHICLE ONE DAY AND THE CARPET WAS COMPLETELY SOAKED. I BEGAN TO RESEARCH ONLINE AND FOUND THAT MANY EQUINOX OWNERS HAD LEAK PROBLEMS AND THEY HAD FOUND WATER HAD ACCUMULATED IN THE SPARE TIRE WELL. I CHECKED THE SPARE TIRE WELL AND SURE ENOUGH APPROXIMATELY 9 INCHES OF WATER HAD ACCUMULATED IN THERE. I CLEARED OUT THAT WATER BUT WATER IS STILL SOMEWHERE IN THE FRONT END OF THE VEHICLE BECAUSE I CAN HEAR IT AS I DRIVE, WATER ALSO LEAKS THROUGH THE OVERHEAD LIGHTING. I CONTACTED GM AND THEY ADVISED I BRING THE VEHICLE TO ONE OF THEIR REPAIR SHOPS FOR ASSESSMENT, THE SHOP STATED THE PROBLEM IS THE SUNROOF MODULE AT A COST $2600. AFTER THIS ASSESSMENT GM NOTIFIED ME THAT THEY ARE UNABLE TO OFFER REPAIR ASSISTANCE BECAUSE THE VEHICLE IS OUT OF WARRANTY, SOMETHING THEY KNEW PRIOR TO REQUESTING I BRING THE VEHICLE TO THE SHOP AND HAVING ME SPEND APPROXIMATELY $200. THIS IS CLEARLY A MANUFACTURING ISSUE WHICH MANY EQUINOX CUSTOMERS HAVE AND GM IS NOT ACCEPTING RESPONSIBILITY FOR. I FIND IT HARD TO BELIEVE THAT THEY ARE ABLE TO GET AWAY WITH THIS. I AM NOW STUCK WITH A VEHICLE THAT HOLDS WATER IN THE BODY, A CARPET WHICH HAS GOTTEN WET AND WILL MORE THAN LIKELY CONTINUE TO GET WET SO IT HAS A CONSTANT ODOR AND A VEHICLE WHICH LEAKS THROUGH THE OVERHEAD LIGHTING, SEEMS VERY UNSAFE. THE WATER TRAPPED IN THE BODY OF THE VEHICLE WILL MORE THAN LIKELY CAUSE THE VEHICLE TO RUST AND PERHAPS EVEN CAUSE MORE SERIOUS PROBLEMS. THIS IS NOT FAIR TO THE CONSUMER, GM SHOULD BE HELD ACCOUNTABLE FOR THE DEFECT IN THIS AND OTHER EQUINOX VEHICLES, TO ISSUE A RECALL FOR THE REPAIR OF THIS DEFECT IS THE LEAST GM CAN DO FOR THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505725April 9, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE, EQUIPMENT
ON THIS DAY APRIL 8, 13 WHILE DRIVING ON THE FREEWAY ALL OF A SUDDEN THE SUNROOF OF MY 2007 EQUINOX LS FLEW OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507415April 7, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
WE WERE TRAVELING 3-28-2013 AND WERE ABOUT A HUNDRED MILES FROM OUR DESTINATION WHEN THE SERVICE STABILITRAC, SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. LESS THAN A YEAR PRIOR TO THIS ON 4-19-2012 WE HAD A SIMILAR INCIDENT, WHICH HAPPENED TO BE THE POWER STEERING CONTROL MODULE. WE MADE IT HOME 4-2-2013 AND TOOK IT TO THE SHOP AND FOUND OUT THE EGR VALVE NEED REPLACING. I REPLACE THE EGR VALVE AND CLEARED THE CODES. ALL WAS WELL TILL 4-7-2013 WHEN THE SERVICE STABILITRAC AND SERVICE TRACTION CONTROL LIGHTS CAME ON AGAIN. I HAVE NOT HAD A CHANCE TO LOOK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507166April 4, 2013
FUEL/PROPULSION SYSTEM
AFTER SMELLING A VERY STRONG ODOR OF GAS FOR ABOUT A MONTH, IT BECAME SO STRONG THAT I TOOK THE CAR INTO THE DEALER. THE SERVICE MGR. INFORMED ME THERE WAS A PROBLEM WITH THE FUEL PUMP AND THAT IT WOULD REQUIRE DROPPING THE GAS TANK TO CORRECT THE PROBLEM. SINCE THERE WAS A STRONG CHANCE OF FIRE, I DECIDED TO HAVE THE WORK DONE. IT WAS EXTREMELY EXPENSIVE, $1200, WHICH I HAD TO BORROW IN ORDER TO AFFORD THIS REPAIR. THE SERVICE MGR. EVEN SHOWED ME THE CRACKED PIECE OF PLASTIC FROM INSIDE THE FUEL PUMP. UPON RETURNING HOME THAT EVENING, I WAS SURPRISED TO SEE A NEWS STORY ON TV ABOUT A RECALL MADE BY CHEVROLET FOR THE VERY PROBLEM I HAD JUST HAD. AND THEN THE UNBELIEVABLE NEWS THAT THEY WOULD RECALL ONLY CERTAIN "WARM WEATHER" STATES. I LIVE IN VIRGINIA, WHICH WAS NOT INCLUDED, BUT IT GETS HOT HERE TOO. I AM APPALLED THAT THE RECALL WASN'T SENT TO EVERY OWNER THAT MIGHT BE AFFECTED BY THIS OBVIOUS DEFECT. AND AFTER READING MANY FORUMS ON THE INTERNET, I REALIZE THE PROBLEM IS WIDESPREAD, NOT JUST THE FEW "WARM WEATHER" STATES. I HAVE BEEN A FAN OF CHEVROLET FOR MANY YEARS, BUT MY FAITH IN THEIR COMPANY HAS BEEN SHATTERED. I HAVE REPEATEDLY CALLED THEIR CUSTOMER SERVICE PHONE LINE AND WAS GIVEN AN INCIDENT NUMBER TO REFLECT THAT I HAD CONTACTED THEM. I EVEN WENT TO MY DEALER AND SINCE THEY HAD NOT RECEIVED ANYTHING OTHER THAN A MEMO, THERE WAS NOTHING THEY COULD DO. NOW IT IS APRIL AND STILL NO SIGN OF EVER BEING CONTACTED BY CHEVROLET ABOUT THIS RECALL. I REALLY NEED THAT MONEY BACK AND AM VERY ANGRY WITH THE WHOLE SITUATION!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505355April 2, 2013
STEERING
THE POWER STEERING COMPUTER MODULAR FAILED ON 3/26/13. THERE WAS NO WARNING OR RECALL FOR THIS PROBLEM. THIS WAS UNEXPECTED AND CAUSED ME A GREAT DEAL OF STRESSED. I HAD TO SPEND A LOT OF MONEY TO FIX THE PROBLEM. THIS VEHICLE ALERTS ME ON EVERYTHING ELSE, SUCH AS LOW GAS, CHANGE OIL, ETC...YET IT DO NOT ALERT ME OF A MAJOR PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505071April 1, 2013
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
2007 CHEVY EQUINOX. CONSUMER WRITES IN REGARDS TO BRAKES MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE STARTED BRAKING ON ITS OWN AND THEN CAME TO A COMPLETE STOP. THE TRACTION CONTROL AND STABILTRAK LIGHTS BLINKED ON AND OFF. THE CONSUMER STATED IT HAPPENED SEVERAL MORE TIMES. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM, SO THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED CONTAMINATED BRAKE FLUID. THE DEALER INFORMED THE CONSUMER IT WOULD COST $4,000 TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE FIRST REPAIR SHOP, WHERE THE BRAKE MASTER CYLINDER, BRAKE BOOSTERS AND BRAKE HOSES WERE REPLACED AT A COST OF $ 1215.31. THE VEHICLE PERFORMED WELL, FOR THREE WEEKS, UNTIL A HEAVY RAIN CAUSED THE TRACTION CONTROL AND STABILTRAK LIGHT TO FLICKER AND THE VEHICLE BEGAN TO BRAKE AGAIN WITHOUT DRIVER ACTIVATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504887March 28, 2013
FUEL/PROPULSION SYSTEM
FUEL PUMP LEAK - AGAIN - STILL NO FLORIDA RECALL - EVEN THOUGH OTHER STATES HAVE RECALLED FOR SAME LEAK! *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10504329March 24, 2013
ELECTRICAL SYSTEM, POWER TRAIN
IGNITION KEY WILL NOT COME OUT ONCE THE CAR IS TURNED OFF AND PUT INTO PARK. I HAVE READ NUMEROUS COMPLAINTS CONCERNING THIS PROBLEM AND NO-ONE CAN TELL IF THIS HAPPENS BECAUSE OF THE KEY CYLINDER OR BECAUSE OF GEAR SHIFT NOT PROPERLY GOING INTO PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504009March 21, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL PUMP MODULE RECALL NOTICE. *SMD WHEN THE CONSUMER CONTACTED THE DEALER, HE WAS INFORMED, THE REPLACEMENT PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503210March 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE COULD SMELL FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE SMELL WAS SO STRONG THAT SHE COULD NOT PARK THE VEHICLE IN HER GARAGE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE WAS CRACKED. THE CONTACT WAS INFORMED OF A RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE DEALER INFORMED HER THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 118,303.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503047March 14, 2013
AIR BAGS
THE PASSENGER AIR BAG LIGHT ON THE DASHBOARD WENT FROM AN "ON" TO "OFF" STATUS WHILE THE VEHICLE WAS IN DRIVE WITH AN ADULT PASSENGER ABOARD AND THE SEATBELT FASTENED. WE HAD THE VEHICLE AT THE DEALER, BOB FISHER CHEVROLET, READING, PA, FOR AN INSPECTION AND OIL CHANGE - AND ALSO REPORTED THIS INSTANCE. MY WIFE WAS CALLED AND TOLD THERE WAS NO RECALL EFFECTING OUR VIN. ALSO THAT IT WOULD NOT REACT AS DESCRIBED "AT THAT TIME". REFERENCE GM NOTICE #07174 DATED AUG 22, 2007. THE DEALER STATED THAT AS OUR VIN WAS NOT IN THE "RANGE RECALLED" THAT THEY WOULD NOT BE ABLE TO PROPERLY FIX THE PROBLEM AS GM WOULD NOT REIMBURSE THEM. SO, WHAT DOES CONSTITUTE GM'S AND THE DEALERS RESPONSIBILITIES WHEN THERE IS SOME SORT OF OBVIOUS SAFETY PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502586March 12, 2013
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME ON....THERE IS GAS FUMES AND LEAKAGE FROM THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502289March 11, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL OUTSIDE OF THE VEHICLE AND THERE WAS ALSO A VISIBLE LEAK. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT SOLD NOR WAS IT CURRENTLY REGISTERED IN ANY OF THE STATES LISTED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500931March 1, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHENEVER HE WAS INSIDE OF THE VEHICLE, HE COULD SMELL GASOLINE FUEL. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THEY STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500813February 28, 2013
EXTERIOR LIGHTING
WATER CONSTANTLY GETTING IN THE ENCASING AND BULB IS BLOWING OUT. REPLACED BULB 5 TIMES IN ONE MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500032February 25, 2013
FUEL/PROPULSION SYSTEM
WHEN I WENT TO START THE ENGINE IT WOULD TAKE A WHILE, SHORTLY AFTER, WE STARTED NOTICING A VERY STRONG SMELL OF GASOLINE COMING FROM THE FUEL RECEPTACLE WHICH GOT WORSE AS TIME WENT BY. A MECHANIC TOLD US AFTER INSPECTING THAT THE FUEL TANK HAD A BAD LEAK BUT WOULDN'T TOUCH IT BECAUSE HE KNOW OF A RECALL FOR THIS PROBLEM. WHEN WE TOOK IT TO THE DEALER IT TURNED OUT IT WAS THE FUEL PUMP BUT WE WERE TOLD THAT THE RECALL DID NOT APPLY TO MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500072February 25, 2013
FUEL/PROPULSION SYSTEM
ON 7 FEB. 2013 I TOOK MY VEHICLE INTO MY LOCAL CHEVY DEALER TO HAVE IT CHECKED OUT AS THERE WAS A CONSTANT SMELL OF FUEL. I WAS INFORMED THAT THE FUEL TANK WOULD NEED TO BE DROPPED TO LOCATE THE CAUSE OF THE FUEL LEAK THOUGH THERE WAS NO VISIBLE SIGN OF LEAKING FUEL. I WAS INFORMED THAT THE FUEL MODULE THAT SET ABOVE THE FUEL TANK HAD CRACKED AND WAS CAUSING THE SMELL/LEAK. I WAS INFOMED THAT TO REPAIR THE ISSUE IT WOULD COST ME OVER $1200.00 TO REPAIR. I CONTACTED GM AND WAS INFORMED THAT MY VEHICLE WAS NOT INVOLVED IN THE CURRENT RECALL THAT IS ONGOING IN FOUR OTHER STATES. I INQUIRED AS TO WHY AND WAS INFORMED THAT MY VEHICLE WAS NOT REGISTERED NOR DID I RESIDE IN ONE OF THE STATES AND THERE WAS NOTHING THEY COULD DO. I INFORMED GM THAT IT SHOULD NOT MATTER AS TO WERE I LIVED THAT THEY SHOULD RECALL ALL EQUINOX AS THIS IS A SAFETY ISSUE THAT SHOULD BE CORRECTED. I WAS GIVEN REFERENCE # FROM GM IN CASE THERE IS A DECISION TO RECALL THE EQUINOX FOR THIS PROBLEM. AS OTHER COMPLAINTS HAVE STATED IT SHOULD NOT MATTER WERE THE VEHICLE IS REGISTERED IF THERE IS THIS TYPE OF PROBLEM IT SHOULD BE FIXED BY GM AT NO COST TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499663February 22, 2013
FUEL/PROPULSION SYSTEM
I KEPT SMELLING A STRONG ODOR OF GASOLINE AND EVEN WHEN PEOPLE WOULD JUST WALK BY MY VEHICLE THE COULD SMELL IT. I LOOKED ONLINE TO SEE IF THERE WAS A SAFETY PROBLEM LIKE THIS AND THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS VERY SAME PROBLEM. I CALLED TRYING TO GET IT FIXED WITHOUT ME HAVING TO PAY FOR IT BUT THEY SAID MY VIN NUMBER WAS NOT ONE THAT WAS RECALLED. I HAD TO GET IT FIXED BECUASE I WAS A SAFETY HAZARD. IT COST ME $790 AND I AM A SINGLE MOTHER AND CAN'T AFFORD TO PAY FOR IT MYSELF. I THINK IT IS ONLY RIGHT THAT I BE REIMBURSED FOR MY COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499668February 22, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 121,000 AND THE CURRENT MILEAGE WAS 122,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497859February 12, 2013
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE BUT THERE WERE NO SIGNS OF A LEAK. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,907. UPDATED 03/26/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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