Chevrolet Equinox Complaints (2025)

407 consumer complaints on file.

#11653588April 9, 2025
ELECTRICAL SYSTEM
While driving, all my displays which includes speed and car warning indicators, went blank and the red light (collision warning) started flashing as if there was something in front of my car, but my car acted fine. I pulled over and then everything slowly came back on. The car continued to run just fine. It was just both displays went totally black and then the red collision warning lights were flashing. Car never turned off. Never had to restart car. No resets performed. Displays came back on after a short period of time. Interesting, the radio and volume had to be turned back on. Acted as if displays rebooted, but did not affect car mobility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653335April 8, 2025
SERVICE BRAKES
Brake system failure Brake assist failure Speed limited 3800 mill Ev equinox 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653381April 8, 2025
VISIBILITY/WIPER
When driving in direct sunlight the dashboard glare is dangerous and prevents full visibility out of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653105April 7, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WIRELESS CHARGING OVERHEATS - CAUSES BURNS POTENTIAL PHONE DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652702April 4, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER
While driving my 2025 Chevrolet Equinox, both the digital instrument cluster and infotainment screen suddenly turned off without warning. This blackout lasted for several seconds before both systems rebooted and returned to normal. This has happened multiple times and does not seem related to any specific driving condition, speed, or weather. The vehicle itself continues to operate normally during the blackout, but the sudden loss of all visual information — including speed, alerts, and navigation — poses a serious safety risk. No warning lights or error messages appeared before or during the incident. This issue started shortly after receiving an over-the-air software update labeled GM N25-F172AE. The problem has not yet been confirmed or resolved by a dealer, and the vehicle has not been inspected by police or insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652644April 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Inappropriately activates forward emergency braking without a vehicle ahead or obstruction ahead. Inappropriately activates reverse emergency braking without a vehicle or obstruction behind. Inappropriately activating forward collision alert without vehicle or obstruction ahead. Gauge cluster display goes black while vehicle is in motion. Hypersensitivity of the left blind spot monitor. Activates without a vehicle or obstruction within the blind spot area. Causes distracting strobing during dark hours. Dealership claims to be unable to reproduce any of these issues. Claims there is no software update available to address these specific concerns nor is there a software update available in general for the vehicle. The unexpected emergency braking has left me stuck in the middle of a normally busy intersection as well as blocking another two lane road when my gauge cluster also turned off with a emergency braking incident and I could not change gears and did not know the parking brake engaged as well due to the display being off as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652479April 3, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Equinox. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The vehicle was taken to a nearby dealer, where the rear differential oil was drained, and metal shavings were found in the oil. The dealer determined that the rear end assembly needed to be replaced; however, the part was not available. The dealer had ordered the part. The contact stated that the vehicle had been at the dealer for repairs since January 10, 2025. The vehicle was not repaired. The manufacturer was notified of the failure and recently sent an email, advising the contact that the part was not yet available to repair the vehicle. The failure mileage was approximately 1,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650630March 25, 2025
UNKNOWN OR OTHER
Windshield has cracked on 12/18/24. Chevrolet and General Motors have provided no update on windshield availability which is now a safety concern as the crack continues to spread
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650119March 24, 2025
VISIBILITY/WIPER
The dashboard glare on the windshield is unsafe in this vehicle - unable to see pedestrians crossing the road, etc. It's a serious issue that GM needs to remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650365March 24, 2025
ELECTRICAL SYSTEM
On two separate occasions, the dash and radio restarted while we were driving. Whole driving down the highway, the speakers stopped working, both screens would go blank and the red pre collision lights would turn on. This causes the inability to see your speedometer or other required information while driving. I am unsure if this affects any other safety equipment from functioning if there was a crash during this timeframe. This lasted for several seconds while the system essentially restarted itself. Once everything turned back on, everything worked as it should. It went into the dealer for the first time it did this and they did a software update to prevent this but it did not apparently fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649994March 23, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
Yesterday while approaching a hairpin exit, all of a sudden lights went on for the Stabilitrack, Collision alert and a number of other lights. Messages popped up saying braking assist was not available, cruise control was not available. Basically, the braking assist was gone and I had to press REALLY hard on the brake pedal to get any slowdown. All regen was gone and it was like driving a car without power brakes. I also got a message saying it would not go faster than 62mph. There was no indication of any issues prior to the Brake assist failure. This put me at extreme risk because it was essentially a power braking failure and it was extremely difficult to slow down. I had to really push hard on the brake pedal. I was able to drive my car back to the dealership where it is sitting now, waiting to be looked at in the morning of 3/24/25. I have attached a PDF of the OnStar diagnostic report, cryptic as usual, but it is a record of the codes that were thrown. Also seems like some modules were not communicating properly. I have also attached some photos of the error messages that were showing this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649861March 22, 2025
VISIBILITY/WIPER
There is a glare from the dashboard that makes it a safety concern when driving during daylight hours
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649673March 21, 2025
VISIBILITY/WIPER
Windshield glare from ribbed dashboard reflection under sunlight is distracting and often obstructs visibility so severely that it's impossible to drive safely without wearing polarized sunglasses or placing a dark colored dash mat. Photos do not capture how saturated the reflection appears. In the provided photo it looks like I'm driving into an office building.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649832March 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The car phantom breaks randomly when backing up, but seems to happen more often when it rains or snows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649462March 20, 2025
VISIBILITY/WIPER
dashboard reflection on the windshield: When I am driving, the sun hit the dashboard and back up on the windshield , I see the dashboard on windshield make very hard to see on the road. The top of the dashboard has a mesh-like pattern that reflects sunlight onto the windshield. When the sun is out, this pattern becomes visible on the windshield, making it almost impossible to see the road ahead. Depending on the time of day, and the direction you are traveling, the glare is very very bad. It is so bad that it obstructed my vision, the majority of the time I couldn’t even see it. Very unsafe at times - especially with any hills (even very small ones) or driving into light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649472March 20, 2025
VISIBILITY/WIPER
1. Windshield has distortion on passenger side. 2. Vehicle is available for inspection upon request. Distortion in windshield causes blurriness to driver and could cause a collision/accident due to driver having visual restrictions. 3. Vehicle was taken to dealer and dealer confirmed the distortion, contacted GM, who also confirmed distortion. 4. vehicle has been inspected by Ourisman Chevrolet of Rockville, MD. They sent videos/pictures to GM and GM acknowledged distortion/defect in windshield. 5. The car was on show room floor and not test driven prior to purchase. Purchaser/Owner did not notice until following day during daylight hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649315March 19, 2025
VISIBILITY/WIPER
I bought the vehicle new and the next day, I noticed a distortion on the passenger and drivers side windshield. When I drive it makes me nauseous and dizzy. I took it to the dealership and they said the windshield is on backorder. It is not safe to drive!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647935March 12, 2025
ELECTRICAL SYSTEM
The screen for the radio goes blank and then the dash goes blank this happend a few times randomly but this time it was longer and then it told me there was no key found in car while driving and I was at a light the car in front moved forward and I started and went forward and my car braked unexpectedly I adjusted the gap settings but I don’t believe this should have happened the car seemed far
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647290March 10, 2025
VISIBILITY/WIPER, STRUCTURE:BODY
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647269March 9, 2025
VISIBILITY/WIPER
Too much glare on windshield in a sunny day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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