Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11102859June 20, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD WIPERS STOPPED WORKING. MOTOR DOES RUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102560June 19, 2018
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR STALLS AND IT DOES IT ALSO WHEN SLOWING DOWN FOR A TRAFFIC LITE AND THEN WHEN RESTARTED IT SURGES. THIS IS A SAFETY DEFECT IN MY CAR. CANNOT BELIEVE WITH ALL THE COMPLAINTS I HAVE READ FOR THIS PROBLEM AND THERE IS NO RECALL, REALLY. MAYBE NOT ENOUGH PEOPLE HAVE BEEN KILLED YET. MINE STALLED OUT 4 TIMES JUST TRYING TO GET OUT OF THE PARKING LOT AND THEN WITHIN A BLOCK IT DID IT IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101997June 15, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
RATTLES WHEN STARTING THE VEHICLE. SMELLS OF GASOLINE FROM VEHICLE WHEN RUNNING. THIS BEGAN IN DECEMBER 2017 AND CONTINUES TO THIS DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101375June 12, 2018
STEERING
ON JUNE 4, 2018 I PICKED MY CAR UP FROM THE CHEVROLET DEALERSHIP AFTER AN OIL CONSUMPTION PROBLEM WAS ADDRESSED. UPON LEAVING THE PARKING LOT, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. AT A CERTAIN POINT IN THE TURN, THE WHEEL VIOLENTLY JERKS BACK TO THE CENTER POSITION. I RETURNED THE VEHICLE TO THE DEALERSHIP IMMEDIATELY AND IT WAS IDENTIFIED AS ANOTHER SPECIAL REPAIR BULLETIN ISSUED BY GM ON THIS SPECIFIC MAKE/MODEL. ON THURSDAY, JUNE 7TH, I WAS NOTIFIED THAT THE REPAIR WAS COMPLETE. WHEN I ARRIVED TO PICK THE CAR UP, THE SERVICE DEPARTMENT EMPLOYEE INFORMED ME THAT WHILE DRIVING IT FROM THE SERVICE CENTER TO THE FRONT OF THE DEALERSHIP HE NOTICED THE ISSUE HAD NOT BEEN REPAIRED. CALLED THE FOLLOWING DAY, JUNE 8TH, WAS TOLD THE CAR WAS REPAIRED AGAIN. PICKED IT UP, DROVE ABOUT 100 MILES BEFORE THE ISSUE REAPPEARED, THIS TIME WHILE DRIVING DOWN THE FREEWAY. MANAGED TO PARK THE CAR FOR 10 MINUTES, PROBLEM RESOLVED. PROBLEM REAPPEARED 50 MILES LATER. DISAPPEARED AND REAPPEARED FOR THE NEXT 200 MILES. CAR IS BACK WITH DEALER. NO INDICATION IF IT CAN OR WILL BE REPAIRED. THE CAR IS DANGEROUS. WHEN ACTIVELY MALFUNCTIONING, WHICH COULD START AND STOP AT ANY TIME, IT IS IMPOSSIBLE TO NAVIGATE A LEFT TURN, IT IS DIFFICULT TO SHIFT LANES, I SUSPECT IT WOULD BE IMPOSSIBLE TO QUICKLY VEER LEFT TO AVOID AN ACCIDENT. I'VE BEEN ADVISED TO TRADE THE CAR IN. THE DEALERSHIP CURRENTLY HAS TWO IDENTICAL MAKE/MODEL YEARS FOR SALE ON THE LOT. IN ADDITION TO ALL OF THE OTHER ISSUES GM HAS SOLD WITH THIS CAR, THE NEW STEERING ISSUE IS GOING TO HURT OR KILL SOMEONE. PLEASE ADDRESS THIS ISSUE BEFORE IT DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101471June 12, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION- MY 2011 EQUINOX HAS EXCESSIVE OIL CONSUMPTION (AND IT LOOKS LIKE MAJORITY OF THEM DO!) CHEVY ISSUED A STATEMENT ABOUT THIS BUT IT IS NO LONGER FIXABLE AND, UNFORTUNATELY, THESE VEHICLES ARE STILL ON THE ROAD. I BOUGHT ONE THAT IS NOW DEAD BECAUSE OF THIS ISSUE. IT STARTED TO SHAKE AS I GOT TO A STOP SIGN AND WHEN I WENT TO THE SHOP, THE SAME DAY, IT WAS COMPLETELY OUT OF OIL. I KEEP REGULAR OIL CHANGES ON MY VEHICLE AND MY DAD OWNS A BODY SHOP SO IT WAS WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE OIL TO BE GONE EXCEPT FOR A FLAW IN THE VEHICLE. I'M EXTREMELY UPSET THAT THIS WASN'T A FULL RECALL FROM CHEVY, THAT WAS THE RIGHT THING TO DO. INSTEAD I'M OUT A VEHICLE BECAUSE I CAN NO LONGER SUBMIT PAPERWORK TO GET THE FIX REIMBURSED AND THE DEALERSHIP WOULD NEED TO REBUILD OR REPLACE THE ENTIRE MOTOR TO GET IT WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100791June 10, 2018
ENGINE
THE VEHICLE WAS PARKED AND I WENT TO START IT AND IT WOULDN'T START, SO I GOT IT TOWED TO THE GARAGE. THEY FOUND A LOT OF NOISE COMING FROM THE ENGINE SO THEY CHECKED THE COMPRESSION AND FOUND 0 PSI ON ALL CYLINDERS. THEY FOUND THE VALVES BENT AND TOP OF PISTONS SMASHED. EXCESSIVE ENGINE OIL CONSUMPTION DUE TO PISTON RING WEAR CAUSED THE ENGINE TO FAIL. THE CONSUMER STATED THE MANUFACTURER WOULD NOT PROVIDE A REIMBURSEMENT FOR THE VEHICLE'S REPAIR COSTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100184June 6, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE IDLING AT A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE CONTACT PURCHASED AND REPLACED THE PART. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED SERVICE REQUEST NUMBER: 8-4214923931. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 94,722. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097603May 23, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPER BLADE MOTOR AND LINKAGE BECAME DETACHED. THE VEHICLE WAS TAKEN TO JIM TAYLOR CHEVROLET (139 GRIMSHAW ST, RAYVILLE, LA 71269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 200,012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096564May 17, 2018
ENGINE, POWER TRAIN
CAR STALLED OUT WHILE STOPPED AT A STOP LIGHT. WAS ABLE TO RESTART AND DRIVE HOME. WAS SCHEDULED FOR AN OIL CHANGE THE NEXT DAY, WENT TO DRIVE THE CAR AND MADE IT THREE HOUSES DOWN BEFORE IT STALLED OUT WHILE DRIVING. ENGINE LIGHT CAME ON AND WOULD NOT START BACK UP. HAD IT TOWED TO A REPAIR SHOP AND THEY SAID IT JUMPED TIME, AND THE TIMING CHAIN BROKE AND MADE A MESS OF THE ENGINE. ENGINE NEEDS TO BE REPLACED. FAILED AT 73K MILES. BOUGHT THE CAR CERTIFIED USED AT 36K TWO YEARS AGO AND HAVE HAD IT SERVICED REGULARLY. DON'T HAVE MONEY FOR REPAIRS AND CHEVY DEALER WON'T FIX....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093463May 12, 2018
ENGINE
THE CAM SHAFT POSITION SENSOR IS DEFECTIVE.THE VEHICLE SHUTS DOWN WHEN IDLE IS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090396April 27, 2018
VISIBILITY/WIPER
MY WIPERS STOPPED WORKING TODAY, WHILE I WAS DRIVING TO WORK, I PULLED ON THE SIDE OF THE ROAD. I ALMOST DIED BECAUSE THEY WAS NO SHOULDER LANE AT THE TIME. MY FRIEND CAME AND GUIDED ME ON BASE AT A LOCAL SHOP. I TALKED TO CHEVY THEY DID NOT CARE STATING THE RECALL WAS NOT FOR THIS YEAR. I THOUGHT THAT WAS STUPID BECAUSE IT WAS THE SAME PART. CHEVY HAD RECALLS FOR THE SAME ISSUE, SAME MAKE, MODEL OF THE NEXT YEAR AND BEYOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090436April 27, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COMMUNITY CHEVROLET BUICK (4521 UNIVERSITY AVE, CEDAR FALLS, IA 50613, (319) 277-5010) WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 84120242638. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 114,744. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090472April 27, 2018
ENGINE
I CALLED IN THIS COMPLAINT. RECEIVED A NUMBER ODI11090436. ON 2/01/2018 AFTER DARK I WAS ON A 4-LANE GOING 60-65 MPH., MY CAR'S ACCELERATION SUDDENLY WENT DOWN AND THE ENGINE STARTED CHUGGING. I BRAKED, DROVE TO THE SIDE OF THE ROAD AND PARKED. NO CHUGGING WHILE IN PARK. HAD TO BE TOWED TO A CHEVY DEALERSHIP IN CEDAR FALLS, IA. THEY HAD TO REPLACE THE THROTTLE BODY ASSEMBLY. WHEN ASKED HOW OFTEN THIS PARTICULAR SHOP SEES THIS SPECIFIC BREAK-DOWN, THE SERVICE MANAGER SAID A COUPLE TIMES A MONTH. IT SEEMS TO ME THAT IF THEY ARE SEEING THIS MANY, THAT OTHER DEALERSHIPS WOULD BE SEEING THIS PATTERN REPEATED AS WELL. MY QUESTION IS WHY HASN'T THIS ISSUE BEEN FLAGGED TO GENERAL MOTORS? I WAS LUCKY THAT THERE WAS NO ONE CLOSE BEHIND ME ON THE HIGHWAY. IT WAS A SUDDEN EVENT, THE CHECK ENGINE LIGHT AND A COUPLE OF OTHER LIGHTS CAME ON, IT STARTLED ME AND IT TOOK A SECOND OR TWO TO BEGIN BRAKING. THIS WAS A COSTLY FIX AND NOT ONE I WOULD EXPECT TO HAVE TO REPAIR WITH 114,744 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085030April 14, 2018
POWER TRAIN
2011 EQUINOX 2LT FWD WITH LESS THAN 70,000 MILES NEEDS AN ENTIRE NEW TRANSMISSION. NO HARD DRIVING. NO TOWING. REGULAR USE TO AND FROM WORK. CITY AND HIGHWAY DRIVING ONLY. ONE MORNING SIMPLY REFUSED TO GO INTO DRIVE, EVEN THOUGH REVERSE WORKS FINE. ABSOLUTELY RIDICULOUS. CANNOT BE AN ISOLATED INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084516April 11, 2018
POWER TRAIN
JUST REPLACED THE TRANSMISSION AT 135,000. IN READING ONLINE, SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR/MAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084188April 9, 2018
VISIBILITY/WIPER
DURING HEAVY RAIN STORM WHILE ON THE HIGHWAY TRAVELING @ 65 MPH THE WINDSHIELD WIPERS BOTH STOPPED WORKING. THE ARM THAT LINKS THE MOTOR TO THE WIPER TRANSMISSION HAD COMPLETELY DISCONNECTED. VERY DANGEROUS AS IT HAPPENED AT HIGHWAY SPEED DURING RUSH HOUR. GENERAL MOTORS CALLS THE PART THAT FAILED WIPER TRANSMISSION. WHEN I SPOKE WITH THE CHEVROLET PARTS DEPT EMPLOYEE HE STATED ITS A VERY COMMON FAILURE AND ITS THE EXACT PART THAT IS RECALLED ON 2013 EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084230April 9, 2018
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TIMING BELT FAILED WITHIN TWO YEARS OF THE FIRST TIME BEING FIXED. FIRST TIME WAS WHEN VEHICLE WAS PURCHASED USED AT APPROX 123K, SECOND TIME IT HAS FAILED IS APPROX 179K. THERE IS AN ONGOING OIL CONSUMPTION ISSUE WITH THE VEHICLE. I HAVE HEARD THAT THERE IS A RECALL ON THE OIL ISSUE THAT WAS NOT PUBLICALLY ANNOUNCED AND I WOULD LIKE TO FIND OUT WHY IT WASNT IF IN FACT THIS IS AN ISSUE. TIMING BELT SHOULD NOT FAIL TWICE . TOOK VEHICLE IN TO SHOP AFTER VEHICLE BEGAN SHAKING VIOLENTLY AND JUMPING WHILE STOPPED AT A LIGHT, IN DRIVE WITH THE BREAKS ON. WHEN I WENT TO DRIVE, VECHICLE WOULD DRIVE BUT HAD SEVERE LOSS IN POER AND WAS VIBRATING THE WHOLE TIME. UPON TAKING TO THE SHOP AND HAVING AN ENGINE DIAGNOSTIC TEST DONE, IT WAS CONFIRMED THAT THE TIMING CHAIN WAS INDEED STRETCHED OUT AND WOULD NEED TO BE REPAIRED AT A COST OF $2500. THIS REPAIR HAD BEEN MADE TWO YEARS PRIOR AS WELL , HAVING HAD TO REPLACE THE CHAINS AND SUCH DUE TO THIS RECURRING AND ONGOIGN OIL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083666April 6, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLUNKING NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. WHEN DEPRESSING THE BRAKE PEDAL, THE FRONT END OF THE VEHICLE WOULD SHAKE AND VIBRATE SEVERELY. THE CONTACT WAS CONCERNED OF LOSING CONTROL AND CRASHING THE VEHICLE. THE VEHICLE WAS TAKEN TO LONE STAR CHEVROLET (18900 NORTHWEST PKWY, JERSEY VILLAGE, TX) WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS AND CONTROL ARM WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083474April 5, 2018
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DAVE WHITE CHEVROLET, 5880 MONROE ST, SYLVANIA, OH 43560) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083262April 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE MADE ABNORMALLY LOUD WINDING AND KNOCKING NOISES. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT STATED THAT THE OIL DISPENSER WAS EMPTY AND MORE OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TIMING CHAIN/BELT NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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