Chevrolet Equinox Complaints (2025)

407 consumer complaints on file.

#11673892July 16, 2025
ELECTRICAL SYSTEM
FIRST INCIDENT: On uncertain date between 10/10/2024 (vehicle purchase date) and 04/22/2024 (initial service date), on a Sunday, 6:30 a.m., Infotainment and dash display went blank/dark on Sawyer County Highway B. Recovery within 30 seconds. Dark conditions, operating at recommended speed of 55 MPH. Fortunately no surrounding traffic at the time. Issue brought to attention of Don Johnson Motors Service Department at initial oil/filter/tire rotation on 04/22/2025. Mileage at time was 3287. SECOND INCIDENT: 07/15/2025 at approximately 9:30 a.m. on Sawyer County Highway N, Infotainment and dash display went blank/dark. Recovery within 15-20 seconds. Operating at recommended speed of 55 MPH. Fortunately no surrounding traffic at the time. Mileage at time of incident just over 7200. Have not contacted above dealership, but will do so shortly. This defect renders the vehicle out of the driver's control similar to a pilot losing engine power on an aircraft. Checked online to locate possible sources for the problem. Determined this is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673685July 15, 2025
VISIBILITY/WIPER
Glare from the dash is distracting and unsafe. I do not have a clear view thru the windshield as the image of the dash is seen in the glass. This should be addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673689July 15, 2025
VISIBILITY/WIPER
The windshield has a horrible glare on it when exposed to the sun. It makes seeing out the windshield very difficult and can lead to not visually seeing other vehicles, pedestrians, etc. This needs to be fixed by the manufacturer. The problem has not been reproduced or inspected by any independent service or others, yet is a very well know issue on various forums about this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673467July 14, 2025
VISIBILITY/WIPER
There is a design flaw regarding the dashboard reflecting into the windshield. This is probably due to at least one of the following factors: a) the material and reflectivity of the dashboard b) the low angle of the windshield itself. The sun causes a reflection in the windshield that renders the driver functionally blind when driving into the sun at certain angles, and in particular moving from light to shadow. It is highly dangerous and disconcerting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673539July 14, 2025
VISIBILITY/WIPER
There is a massive glare that comes up from the dashboard during the daytime. This is widely reported and widely complained about and feels incredibly dangerous, so there are countless pictures showing it. In bright light conditions, it literally makes seeing out the windshield almost impossible without really focusing to look past it. It's honestly amazing this was even allowed to be put into production in the first place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673192July 13, 2025
VISIBILITY/WIPER
The glare that reflects from the dashboard onto the windshield distorts and obstructs the driver’s view of the road. It can render important hazards invisible to the driver. Very dangerous situation!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673061July 12, 2025
VISIBILITY/WIPER
The dashboard design produces a glare that is visible under almost all lighting conditions. The glare is very distracting and can make it difficult to see in some situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672620July 10, 2025
VISIBILITY/WIPER
Visibility is impacted due to the glare on the windshield from the dashboard sun reflection. Driver visibility is impaired enough to dangerous levels during based on sun reflection angles throughout the day. Traffic lights and lane markers may not be clear due to glare. Seems like many owners are having this problem only. Aftermarket dash mats are available to correct this issue, but it is not a certified product by the manufacturer. Elderly owners may not even be aware of any corrective measures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672197July 9, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at various speeds, a yellow check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed, and contact was provided DTC: P04FB (Crankcase Ventilation Systems Pressure Sensor Issue). The contact was informed that the Manufacturer's engineers were working on an improved solution. The vehicle was not repaired. The dealer cleared the code. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671684July 7, 2025
ENGINE
Yellow check engine light comes on and off. Car isn’t 1 yr old yet im being told there is no recall yet or a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671470July 6, 2025
UNKNOWN OR OTHER
Test drove and bought the car on an overcast day. Next day is bright and sunny - the dashboard glares like a mother. What moron designed this Picasso? Did GM R&D even drive the car? The safety hazard is you can’t see the road through the dashboard glare. I’d say that puts myself and others at risk. Should’ve known not to buy American.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670983July 3, 2025
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2025 Chevrolet Equinox EV. The contact stated that while driving approximately 55 MPH, the red warning lights suddenly were displayed onto the driver's side windshield and the instrument panel malfunctioned and displayed a black screen. The contact stated that the failure was displayed for several seconds before the system rebooted and was self-corrected. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671193July 3, 2025
ELECTRICAL SYSTEM
Sunroof is throwing a code that there is an obstruction. Sunroof will not close. Chevrolet could not fix. I was sent home with out any answers and was told they would contact me. That was over a week ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670917July 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670613July 1, 2025
VISIBILITY/WIPER
Bad glare from the front shiny plastic dash section onto the windshield during sunny days. It makes it hard to see and is a hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669874June 28, 2025
VISIBILITY/WIPER
There is significant reflection of the dashboard onto the windshield, especially in sunlight, that often makes it almost impossible to see adequately out the window. I have had to buy a dash mat to cover the top of the dashboard, which helps, but the parts not covered still reflect. The dash material is a black plastic that reflects too much. This is a serious design flaw in my opinion. I believe Chevrolet should be required to replace this piece with a better design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669935June 28, 2025
VISIBILITY/WIPER
Significant reflection from dashboard on front glass in sunlight which severely restricts forward visibility in certain conditions Appears to affect a lot of other drivers too as documented online and with companies selling diy fixes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669810June 27, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Equinox. The contact stated that upon attempting to park their vehicle, or attempting to shift into reverse, neutral, or into drive, the shifter becomes extremely difficult to put into gear, and a message will display on the instrument panel that stated "Conditions not correct for shift", and all of the warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the valve body and would need to be replaced. The vehicle was repaired however the failure persisted. The contact noted that this is the second occurrence of their vehicle needing to have the valve body replaced. The manufacturer was notified of the failure. The approximate failure mileage was 870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669176June 25, 2025
VISIBILITY/WIPER
Saturday it was very bright and the Sun reflected off the dashboard in this car and put an image of the dash board on the windshield obstructing my vision. It was very hard to see and a pedestrian seemed to pop out nowhere while driving in parking lot. I was either distracted by image of dashboard on windshield or it obstructed view by it either way it prevented me from seing the pedestrian clearly because theres an image of dashboard on the windshield. This seems very dangerous, this is my wife's car and I would hate for her to have to live with killing someone because of reflective dashboard. Hope there is something you can do as its gets bad when your driving down road at 70mph and can barley see out windshield all sudden but it was the close call with the pedestrian that finally motivated me to find someone that could possibly do something about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668960June 24, 2025
VISIBILITY/WIPER
Sun glare from the front windshield makes the visibility low, you see the full reflection of the dashboard of the vehicle, including the reflective silver lining of the infotainment system to the window where the glare from that particular part bounces back to the drivers eye.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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