Chevrolet Equinox Complaints (2019)

310 consumer complaints on file.

#11228344June 29, 2019
ENGINE
THE TUBE CONNECTING THE EXHAUST TO THE TURBO HAS BECOME DISCONNECTED NOT ONCE, NOT TWICE, BUT THREE SEPARATE TIMES WHILE DRIVING. THE SECOND TIME FIXED WAS WITH A NEWLY DESIGNED GM PART SPECIFICALLY TO ELIMINATE THE ISSUE. WHICH CLEARLY DID NOT OCCUR. OWNED THE VEHICLE A TOTAL OF THREE MONTHS WITH 2260 MILES ALL DRIVEN BY MYSELF AND THE VEHICLE HAS SPENT A MONTH AND MORE AT THE DEALERSHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222857June 27, 2019
ENGINE, UNKNOWN OR OTHER
I HAVE A 2019 EQUINOX THAT I BOUGHT WITH ONLY 29 MILES WHEN PURCHASED 5/22/19. WITHIN THE SECOND WEEK OF DRIVING THE VEHICLE ON THE FREEWAY I HEARD A POPPING NOISE AND I THEN THE A MESSAGE CAME A CROSS THE SCREEN SAYING LISING POWER FROM THE ENGINE! I WAS SO SCARED ON THE FREEWAY ! I HAVE A NEW CAR, WHAT COULD BE THE PROBLEM! THE CAR REDUCED SPEED! I TOOK IT TO GEORGE MATICK CHEVROLET . MY CAR WAS IN THE SHOP FOR 2 DAYS AND THEY DISCOVERED IT WAS THE AIR TUBE HAD CAME OFF! MY CAR WAS RETURNED BACK TO ME AFTER SERVICE. 2 WEEKS LATER WHILE DRIVING TO INDIANAPOLIS THE TUBE POPPED 9FF AGAIN! I CALLED ON STAR THEY NAVIGATED ME TO THE NEAREST DEALERSHIP. THE DEALER CONNECTED THE TUBE BACK AND TOLD ME IT WAS OKAY TO DRIVE , AND SHOWED ME HOW TO RECONNECT THE TUBE IF IT CAME OFF AGAIN! THIS WAS SO SCARY TO BE ON THE HIGHWAY WITH A NEW CAR AND THINGS LIKE THIS IS HAPPENING! I NO LONGER WANTS THIS VEHICLE! I GET BACK TO MICHIGAN TAKES IT TO THE DEALERSHIP NOW THEY HAVE TO ORDER THE PART IT WILL TAKE A COUPLE OF DAYS TO GET THE PART IN. OK THE CAR IS FIXED AGAIN! 3 WEEKS LATER THE SAME PROBLEM AFTER A NEW TUBE WAS PLACED ON THE CAR 6/ 26 /19, THE CAR IS BACK AT THE DEALERSHIP SAME PROBLEM PLUS NOW THEY HAVE TO CHANGE THE THROTTLE! I FEEL LIKE I BOUGHT A NIGHTMARE!😡😭
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221650June 21, 2019
ENGINE
SAME AS OTHERS THE TURNBO INTAKE TUBE CAME OFF. THEY TRIED TO REPAIR IT WITH THE CLIP KIT AND THAT DID NOT WORK. MY CAR AS BEEN AT THE DEALER SINCE 6/1 WAITING FOR A CHARGE INTAKE TUBE. NO ETA ON STATUS AS ITS BACK ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221651June 21, 2019
ENGINE
SAME AS OTHERS CHARGE INTAKE TUBE ISSUE. THEY TRIED TO REPAIR IT WITH CLIPS AND THAT DID NOT WORK. MY CAR HAS BEEN AT THE DEALER SINCE 6/1/19 WITH NO ETA ON REPAIR AS THE PART IS ON BACK ORDER. THIS HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221681June 21, 2019
ENGINE, VEHICLE SPEED CONTROL
TRAVELING SOUTH ON 81 IN THE FAR RIGHT LANE, A TRIPLE LANE HIGHWAY. WITH HEAVY MORNING WORK TRAFFIC GOING 70 MPH WITH AN 18-WHEELER PUSHING OUR VEHICLE & A CAR PASSING US ON THE LEFT, OUR 2019 EQUINOX DROPPED TO 40 MPH AND A POWER REDUCTION MESSAGE APPEARED ON THE DASH. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME THE SPEED DROPPED DOWN 30 MPH. IT WAS BY THE GRACE OF GOD THAT THE 18-WHEELER MISSED OUR VEHICLE AND WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD. MY HUSBAND PUT THE ENGINE IN PARK AND REVVED THE ENGINE CHECKING TO SEE IF THE VEHICLE WOULD TAKE FUEL. THE POWER REDUCTION LIGHT CLEARED OFF THE SCREEN, BUT THE CHECK ENGINE LIGHT STAYED ON. WE SLOWLY TRAVELED TO A GAS/COMFORT AREA (IN WOODSTOCK, VA) AND READ OUR VEHICLE HANDBOOK FOR POSSIBLE REASONS OF POWER REDUCTION---THERE WERE QUITE A FEW, BUT NONE THAT WE COULD RELATE TO. WE STAYED OVER NIGHT AT A MOTEL AND MONDAY (6/3/19) TOOK OUR VEHICLE TO THE LOCAL CHEVROLET DEALERSHIP. AFTER BEING TOLD THEY COULDN'T WORK ON OUR VEHICLE UNTIL THURSDAY, WE HAD TO CONTINUE OUR TRIP IN A RENTAL UNIT. WE WERE CONTACTED BY THE DEALERSHIP ON THURSDAY (6/6/19) THAT OUR VEHICLE WAS READY FOR PICKUP. THE UNIT THREW NO CODES, BUT THE CHECK ENGINE LIGHT DID GO OUT AFTER THEIR DIAGNOSTIC CHECK. WE ARRANGED TO PICK UP OUR VEHICLE FRIDAY MORNING AND DROVE IT HOME WITH MUCH TREPIDATION. THE UNIT WAS TAKEN TO OUR LOCAL CHEVROLET DEALERSHIP, WHERE IT WAS PURCHASED AND THEY HAVE BEEN DRIVING IT TO MAKE THE SAME MECHANICAL DEFECT OCCUR; BUT TO NO AVAIL. TO FACE DEATH ONCE AND SURVIVE, DOES NOT MAKE ONE COMFORTABLE TO DRIVE THE SAME VEHICLE. HAD WE DIED AFTER BEING HIT BY THE 18-WHEELER, THE FAULT WOULD HAVE GONE TO DRIVER'S ERROR AS ONE READS IN MANY ACCIDENTS IN THE NEWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221040June 18, 2019
ENGINE
TURBO HOSE THAT CONNECTS TO THE THROTTLE BOTTLE POPS OFF UNDER ACCELERATION, AND ENGINE LOSES POWER. THIS IS AN EXTREME SAFETY ISSUE. IT HAPPENED TWO TIMES ON OUR TRIP HOME FROM PURCHASING THE CAR BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220791June 17, 2019
ENGINE
I WAS RETURNING HOME FROM A TRIP IN THE MOUNTAINS AND HEARD A POPPING SOUND FROM UNDERNEATH THE VEHICLE AND THE VEHICLE SUDDENLY ACCELERATION. LUCKILY I WAS NEAR AN EXIT OFF OF THE TOLLWAY WITHIN 3 MILES OF A CHEVY DEALERSHIP. THIS COULD'VE BEEN A REALLY DANGEROUS SITUATION WHERE IS THE ROCKY MOUNTAINS. IF THIS HAD HAPPENED DURING A STEEP GRADED INCLINE, IT COULD'VE BEEN LIFE-THREATENING. THE VEHICLE WAS CERTAINLY WOULD NOT HAVE MADE IT UP THE MOUNTAIN AND COULD HAVE CAUSED A REAR END COLLISION RESULTING IN A DEADLY CRASH KNOCKING THE CAR OVER A GUARD RAIL. GOD FORBID IT WOULD'VE BEEN DURING THE WINTER MONTHS WITH SNOW UNLESS TRACTION. THE CAR ONLY HAD 4500 MILES ON IT. THE DEALER SAID THEY ARE AWARE OF THE PROBLEM AND THE REPAIR PART WAS ON INDEFINITE BACKOREDER WITH GM. HE CANNOT GIVE ME A DATE WHEN THE CAR WOULD BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218865June 10, 2019
ENGINE
THE TURBO COOLER TUBE POPS OFF WHEN YOU ACCELERATE. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON AND THE VEHICLE TO GO INTO ENGINE REDUCE POWER MODE. VEHICLE MAX SPEED WILL THEN BE SET TO 45 - 55 MILES AN HOUR. I WAS ABLE TO PUSH THE TUBE BACK INTO PLACE, IT RAN FINE FOR ANOTHER 100 MILES THAN POPPED OFF AGAIN. I CALLED MY DEALERSHIP AND TALKED WITH THE SERVICE PERSON AND HE NEW EXACTLY WHAT I WAS TALKING ABOUT. HE SAID THERE IS A CLAMP SERVICE KIT TO FIX. I ASKED HIM IF THERE WAS A RECALL ON THIS HE SAID NO IT DOESN'T HAPPEN VERY OFTEN BUT THEY ARE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218262June 6, 2019
ENGINE
THE DUCT FROM MY TURBO TO THE THROTTLE BODY EXPLODED WHILE I WAS DRIVING. VEHICLE WENT TO "REDUCED POWER MODE". SPEED WAS LIMITED TO 45 MPH. THIS ISSUE IS ACCORDING TO THE DEALER A "KNOWN PROBLEM". SOMEONE IS GOING TO GET KILLED BY THIS PROBLEM. THANK GOD I WAS ON A LOCAL ROAD NOT A FREEWAY. THE SERVICE DEPT. HAS MY CAR AND SAID THEY DIDN'T KNOW WHEN IT COULD BE FIXED! I BOUGHT THIS LEMON 2 WEEKS AGO AND IT ONLY HAS 340 MILES ON IT. IT IS SITTING AT THE DEALERSHIP -- I DON'T HAVE MY NEW CAR. DANGEROUS SITUATION! ALSO IT HAS AN IDIOTIC AUTO STOP FEATURE THAT STOPS THE ENGINE AT EVERY STOP SIGN. THIS CANNOT BE TURNED OFF. WHEN YOU REMOVE YOUR FOOT FROM THE BRAKE THE ENGINE STARTS AND THE CAR JUMPS FORWARD. ANOTHER HORRIBLE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217195May 31, 2019
ENGINE, POWER TRAIN
BOUGHT EQUINOX WITH 9 MILES O IT ON MONDAY 05/27/2019 AND ON FRIDAY 5/31/2019 ON THE WAY HOME FROM GOING TO DINNER, WITH ONLY 213 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER IS REDUCED WARNING LIGHT CAME ON. LOOKED UP THE ERROR CODE ON LINE, BECAUSE THE OWNER'S MANUAL IS NOT THAT EASY. CODE DISPLAYED COULD SHUT ENGINE OFF AT ANY TIME TO PREVENT FURTHER DAMAGE. THANK GOD WE WERE A 2 MILES FROM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207837May 15, 2019
ENGINE
AFTER LEAVING THE DEALERSHIP TO HAVE THEM PUT ON THE PLATE, THE CHECK ENGINE LIGHT CAME ON. I DROVE IT TO A SECURE LOCATION SO I COULD GET SOMEONE TO FOLLOW ME BACK TO THE DEALERSHIP FOR SERVICE. THE CAR DID NOT HAVE FULL POWER. WHEN I WENT TO PULL OUT OF THE SECURE LOCATION , I TOOK MY FOOT OFF THE BRAKE AND THE CAR STOPPED. I DECIDED TO HAVE THE CAR TOWED, THE CAR HAD ONLY 45 MILES ON IT. I PICKED UP THE CAR FROM SERVICE, THEY REPORTED THAT THEY REMOVED AND INSPECTED THE INTAKE DUCT SEAL AND RETAINING CLIP.INSTALLED DUCT TO THROTTLE BODY AND CHECK DUCT LOCKS INTO PLACE, INTAKE DUCT IS SECURE. AS I WAS DRIVING HOME, THE SAME THING HAPPENED AGAIN. THE CAR WAS TOWED AGAIN, THE CAR HAS 60 MILES ON IT. I AM WAITING FOR A RESPONSE FROM THE DEALER. BOTH TIMES THE RATE OF SPEED WAS AROUND 45 - 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206650May 10, 2019
ENGINE
THE TURBO COOLER TUBE POPS OFF WHEN YOU ACCELERATE. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON AND THE VEHICLE TO GO INTO ENGINE REDUCE POWER MODE. VEHICLE MAX SPEED WILL THEN BE SET TO 55 MILES AN HOUR. ENGINE AND ENGINE COMPARTMENT GETS HOT DUE TO NO PROPER COOLING. I WENT TO CHEVY DEALER AND THEY STATED THIS IS STARTING TO BECOME A KNOWN ISSUE WITH NO FIX. CHEVY SNAPPED THE TUBE BACK INTO PLACE, BUT IT POPPED OFF AGAIN. DANGEROUS WHEN ON HIGHWAY AND SPEED IMMEDIATELY REDUCES TO 55 MPH AND ALSO VERY BAD ON OVERHEATING THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206813May 10, 2019
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE ESC MESSAGE CAME ON TWICE MY NEW 2019 CHEVY EQUINOX PREMIER( EACH TIME VEHICLE WAS STATIONARY).I DISMISS MESSAGE EACH TIME SO I CAN SEE THE DIGITAL ODOMETER WHEN I DRIVE, AND TAKE VEHICLE TO MY DEALERSHIP (EACH TIME THEY DON'T DOCUMENT THE PROBLEM). THEY SAID, EACH TIME, MESSAGE HAS TO BE ON FOR THEM TO DETECT THE PROBLEM. IS THAT TRUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206164May 8, 2019
ENGINE
THERE IS A MAJOR HOSE PROBLEM WITH THIS VEHICLE. WHILE DRIVING, A HOSE CAME LOOSE ON TWO DIFFERENT OCCASIONS THAT CAUSED A WARNING MESSAGE ON THE DASH THAT SAID "ENGINE POWER IS REDUCED" AND THE VEHICLE WOULD NOT GO ABOVE 40 MPH. THIS IS EXTREMELY DANGEROUS AND I WAS JUST INFORMED THIS IS NOW HAPPENING ALL OVER THE COUNTRY AND CHEVY WILL BE ISSUING A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204355April 29, 2019
POWER TRAIN
AUTO STOP / START IS GOING TO GET SOMEONE KILLED. HESITATION FROM BRAKE TO GAS CAUSES A WHIPLASH EFFECT TO EVERYONE IN THE VEHICLE. ALSO, PULLING OUT IN TRAFFIC IS A TOTAL CRAP SHOOT AS TO WEATHER THE VEHICLE IS GOING TO START, HESITATE OR GO AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197202April 18, 2019
VISIBILITY/WIPER
TL* THE CONTACT LEASES A 2019 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER AND DRIVER SIDE WINDOWS AND SIDE VIEW MIRRORS HAD A SHADOW AND WHITE LINES THAT OBSTRUCTED THE VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OPEN ROAD CHEVROLET (2675 US-22, UNION, NJ 07083, (908) 686-2800) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING VENTS WERE CHROME AND WERE REFLECTING OFF THE MIRRORS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5169987780. THE MANUFACTURER ADVISED THE CONTACT TO WRAP THE AIR CONDITIONER VENTS IN A NON-REFLECTIVE MATERIAL. THE CONTACT STATED THAT THIS WAS A DESIGN FLAW AND HE SHOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 2,800. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195766April 12, 2019
EXTERIOR LIGHTING
AM BLINDED BY EXCESSIVE BRIGHTNESS OF BACKUP CAMERA DISPLAY AND CANNOT SEE RIGHT SIDE MIRROR AND CANNOT SEE PEDESTRIANS NEAR RIGHT SIDE OF VEHICLE DUE TO OVERLY BRIGHT BACKUP CAMERA WHICH HAS NO DIMMING FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191182March 24, 2019
ELECTRICAL SYSTEM
THE AUTOSTOP FEATURE TURNED THE CAR OFF AND DID NOT TURN ON WHEN I PRESSED THE ACCELERATOR AND I WAS IN A INTERSECTION AND I WAITED FOR TEN MINUTES AND IT TURNED ON AGAIN. THE PROBLEM WAS WITH THE COMPUTER WHICH WASN'T WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190059March 19, 2019
VEHICLE SPEED CONTROL
WHILE TRAVELING ON INTERSTATE AT ADAPTIVE CRUISE CONTROL SET AT 72 A CHEVROLET TRAVERSE PASSED ON THE LEFT AT AVERY HIGH SPEED AS IT PASSED MY DRIVERS DOOR OUR EQUINOX IMMEDIATLEY APPLIED THE BRAKES AND RAPIDLY SLOWED TO 55MPH WHEN THE TRAVERSE HAD PASSED OUR EQUINOX RESUMED 72 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186736March 14, 2019
UNKNOWN OR OTHER
I FOUND THAT THIS MODEL CAR AND OTHER MANUFACTURERS WITH PUSH TO START AND STOP CAN BE TURNED OFF IN ANY GEAR AND YOU CAN WALK AWAY FROM THE CAR WITH OUT AN ALARM OR ANY NOTIFICATION. I HAVE SEEN CARS ROLL WHEN LEFT ON A SLOPE. KEY IGNITION CARS DON'T LET YOU REMOVE THE KEYS WHEN THE CAR IS NOT IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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