Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#11374606November 13, 2020
ENGINE, POWER TRAIN
SEVERE OIL CONSUMPTION I'M ADDING OIL CONSTANTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374243November 12, 2020
POWER TRAIN
WHILE TRAVELING LESS THAN 2 MILES FROM HOME AT ABOUT 40 MPH ON A SMOOTH STRAIGHT ROAD THE VEHICLE MADE A SUDDEN JERK LIKE SLAMMING ON BRAKES. MADE CONTROL DIFFICULT MOMENTARILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374305November 12, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, AN EXPLOSION OCCURRED AND THE VEHICLE STALLED. THE CONTACT CALLED ONSTAR AND A POLICE WAS SENT OUT TO ASSIST WITH MOVING THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS LATER TOWED TO ROGER DEAN CHEVROLET (2235 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE CONTACT STATED THAT THREE DAYS LATER, THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE REPAIR COST. THE CONTACT STATED THAT THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED THAT THE TWO YEAR EXTENDED WARRANTY HAD EXPIRED. THE CONTACT CALLED A TRANSPORTER TO TRANSPORT THE VEHICLE BACK TO HER RESIDENCE IN DELAWARE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373811November 9, 2020
UNKNOWN OR OTHER
MY MANIFOLD IS GETTING A HOLE IN IT AND I WAS TOLD THAT ONCE MY CHECK ENGINE LIGHT COMES ON, THE MANIFOLD WILL NEED TO BE REPLACED SINCE THERE IS AN OXYGEN SENSOR LOCATED IN THE MANIFOLD. IF I LET THE CAR IDLE IN THE DRIVEWAY, I CAN SMELL EXHAUST GOING INTO MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372432October 30, 2020
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE IN THE MAIL ABOUT MY CAR AND OIL CONSUMPTION. I HAVE HAD TO REPLACED OIL IN MY CAR IN-BETWEEN OIL CHANGES BUT DIDN'T THINK ANYTHING OF IT UNTIL I RECEIVED THE NOTICE. I HAD TO BRING IT TO THE DEALER FOR AN OIL CONSUMPTION TEST. I DID THEN COVID HIT AND THEY CLOSED DOWN FOR SOME TIME. I RESTARTED THE OIL CONSUMPTION TEST AND WAS TOLD BY A MGR NAMED TOM THAT MY CAR WAS BURNING EXCESS OIL BUT HE WOULD NEED TO SPEAK TO HIS MGR, WHO WAS ON VACATION AT THIS TIME. I THEN CALLED HIM BACK A WEEK LATER AS I DID NOT HEAR BACK FROM HIM. TOM TOLD ME THAT THE OIL CONSUMPTION WAS NOT ENOUGH TO WARRANT THE CAR BEING FIXED. I WAS NOT SATISFIED WITH THIS ANSWER AS THEIR WAS A RECALL, I HAD AN OIL CONSUMPTION ISSUE AND DID WHAT I WAS SUPPOSED TO DO AND THEY SHOULD FIX MY CAR. I SENT TWO LETTERS PRIORITY MAIL TO THE MGR OF GENGRAS CHEVROLET IN EAST HARTFORD, CT. BOTH PRIORITY PACKAGES WERE RECEIVED AT THE DEALERSHIP BUT NO ONE HAS RESPONDED TO ME. I HAVE ATTACHED THE LETTER I SENT TO PAUL SMITH, MGR OF GENGRAS CHEVROLET FOR YOUR REVIEW. I JUST WANT MY CAR FIXED BUT I WILL FOLLOW THROUGH WITH LEGAL ACTION IF NECESSARY. THANK YOU IN ADVANCE FOR TAKING THE TIME TO READ MY COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366960October 29, 2020
ENGINE
FREQUENT OIL CHANGES. THE CONSUMPTION OF OIL IS DEPLETED BEFORE THE LIFE OF OIL RUNS OUT. SOMETHING MIGHT BE WRONG WITH THE PISTONS RING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366811October 28, 2020
UNKNOWN OR OTHER
I NOTICED A STRONG EXHAUST SMELL INSIDE THE CABIN OF MY VEHICLE. IT SEEMS TO BE STRONGER WHEN SITTING PARKED (I.E. AT THE GROCERY STORE OR AT A LONG STOP LIGHT). SERVICE SHOPS FOUND A HOLE IN EXHAUST RESONATOR AND A CRACK IN THE EXHAUST MANIFOLD WHICH 2 AUTO SERVICE SHOPS INDICATE ARE "EXTREMELY COMMON IN 2013 CHEVY EQUINOX". ADDITIONALLY, IT APPEARS 2011 MODELS HAD A RECALL ON THE EXHAUST SYSTEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365322October 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM
MY ECO-TEC ENGINE BURNS OIL. I HAVE HAD THE ENGINE WORKED ON TWICE FOR THE SAME REPAIR RESULTING IN OVER $3,000 PAID OUT OF POCKET. I HAVE MY OIL CHANGED EVERY 3000 MILES OR LESS. I ALSO HAVE TO ADD 2-3 QUARTS OF OIL ON A WEEKLY BASIS. ADDITIONALLY, NOW MY VEHICLE IS EXPERIENCING A FUEL ISSUE WHERE I'M NOW BURNING FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365367October 20, 2020
ENGINE
MY VEHICLE NOW HAS AN ENGINE PROBLEM DUE TO MY OIL BURNING REALLY FAST. I HAVE TAKEN IT UP TO AN AUTO REPAIR SHOP BECAUSE I HAVE BEEN NOTICING A WEIRD TICKING SOUND IN MY ENGINE. THEY TOLD ME ITS BECAUSE MY OIL WAS VERY VERY LOW AND IT HAS ALREADY STARTED TO AFFECT MY ENGINE. I ONLY DRIVE TO WORK AND BACK WITH ME CAR MOSTLY ON MAIN PAVED ROADS AND SOMETIMES ON THE HIGHWAY. I NOTICED THE SOUND MORE WHEN I WAS IN TOWN MAINTAINING MY SPEED AT 25 MPH THE TICKING SOUND WAS VERY LOUD. IT WOULD ALSO SOUND LOUD IF I WAS TURNING RIGHT AND/OR LEFT. I WOULD ONLY NOTICE THE TICKING SOUND WHEN THE CAR WAS IN MOTION. WHEN IT IS STATIONARY I WOULD NOT HEAR THE TICKING SOUND. I AM VERY SCARED TO CONTINUE DRIVING MY CAR BECAUSE I HAVE A 3 YEAR OLD THAT GOES EVERYWHERE WITH ME AND I DON'T WANT TO PUT HER IN ANY HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361497September 28, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
ON MORE THAN ONE OCCASION MY EQUINOX TURNED OFF WHILE I WAS DRIVING. THE FIRST TIME IT HAPPENED I WAS DRIVING HOME (ON THE STREETS), AND WHEN I SLOWED DOWN TO TURN AND BEGAN TO STEP ON THE ACCELERATOR THE SUV TURNED OFF. IN THE MIDDLE OF THE STREET. ANOTHER TIME IT HAPPENED ON THE FREEWAY WHILE I WAS DRIVING THROUGH SLOW TRAFFIC. ONCE AGAIN, AFTER HAVING TO SLOW DOWN, WHEN I STEPPED ON THE ACCELERATOR THE SUV TURNED OFF. ON THE FREEWAY!!! I COULD'VE BEEN KILLED AND I WOULDN'T HAVE BEEN AT FAULT FOR IT. THIS IS A DEADLY ISSUE WITH THIS SUV. I'VE HAD THIS EQUINOX SINCE THE BEGINNING OF 2019 AND I KEEP UP WITH THE MAINTENANCE ON IT. I SHOULD NOT BE HAVING LIFE THREATENING ISSUES WITH THIS SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354998September 14, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SO FIRST STARTED TO USE OIL MORE THAN IT SHOULD BETWEEN CHANGES BUT IT WOULD BE JUST 1 QUART LOW IT WOULD KNOCK. THAN TRANSFER CASE WENT OUT THAN A WHEEL BEARING WENT OUT. I LIKE MY CAR BUT IT'S STUFF I KEEP MAINTAINED BUT SEEMS LIKE EVERY TIME I TURN AROUND SOMETHING GOES WRONG. NOW WHEN YOU OPEN THE DOOR AN THE KEYS ARE IN MY HAND I HEAR A CLICKING NOISE LIKE THE COMPUTER IS ONE IN IT ALSO ONCE AN AWHILE YOU CAN SMELL GAS NOT ALWAYS. IT'S LIKE IT'S COSTING MONEY TO FIX IT ON STUFF THAT SHOULDN'T GO BAD IF YOU MAINTAIN IT. I TALKED TO FOUR OTHER PEOPLE WHO OWN EQUINOX AN DIFFERENT YEAR RANG FROM 2011 TO 2017 WITH SAME ISSUES. WHY IS IT WE THE PUBLIC HAVE TO FIX ISSUES WHEN YOU MAINTAIN THE CAR!! I DON'T WANT TO TRADE BUT IF IT GOES DOWN AGAIN IT'S GOING TO BE TRADE FOR A NON CHEVY CAR I HAVE HAD CHEVY SINCE I STARTED DRIVING 40 PLUS YEARS MY SECOND EQUINOX NEVER HAD ISSUES WITH THE FIRST ONE LIKE I HAVE THIS ONE . I CHANGED BATTER IN IT THINKING IT WOULD TAKE CARE OF THE CLICKING BUT IT DIDN'T I ALMOST DON'T WANT TO DRIVE IT TO MY DOCTORS APPOINTMENTS WHICH ARE QUIT OFTEN DUE TO WILL IT DIE ON ME AN LEAVE ME STRANDED ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354999September 14, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION AND OIL LEVEL LOW WARNING LIGHT DOES NOT FUNCTION. ENGINE WILL TICK AND EVENTUALLY STALL OUT. MUST ADD OIL CONSTANTLY OR CHANGE THE OIL MORE FREQUENTLY THAN RECOMMENDED. NO RECALL HAS ISSUED AND DEALER WANTS THOUSANDS OF DOLLARS TO FIX. BASICALLY STUCK WITH A VEHICLE THAT YOU MUST ADD OIL TO EVERY TIME YOU FILL UP WITH GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354809September 13, 2020
ENGINE, POWER TRAIN, VISIBILITY/WIPER
I USE EXCESSIVE AMOUNT OF OIL AND NOW MY MOTOR IS ACTING UP I HAVE TO PUT TWO QUARTS IN A WEEK AND WAS NOT TOLD AT PURCHASE I BOUGHT MY VEHICLE JANUARY OF 2019 I'M UNDER THE 120 000 MILES THIS I NOTICED ABOUT 2WEEKS I HAD TO HAVE MY VEHICLE IN THE SAME WEEK I BOUGHT IT CAUSE OF ISSUES AND IT WAS A 2000 REPAIR AFTER I ALREADY PAID 13,000 FOR IT. I LOVE THE VEHICLE BUT MY MOTOR IS KNOCKS AND IT'S GETTING WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354360September 11, 2020
ENGINE
A YEAR AND HALF AGO I LOST ALL OF MY OIL AND IT BLEW OUT MY TIMING CHAIN. I WAS TOLD THAT I HAVE BAD PISTON RINGS AND THAT THE ECOTEC ENGINES WITH THAT YEAR WEAR OUT VERY FAST. I DID NOT HAVE THE MONEY TO GET THE PISTON RINGS REPLACED SO I TOLD THE MECHANIC TO JUST REPLACE EVERYTHING BUT THE PISTON RINGS. HE JUST SAID THAT I NEED TO WATCH THE OIL LEVEL AND THAT I COULD ADD SOME IF I STARTED TO BURN OIL AGAIN. ANOTHER YEAR WENT BY AND AS I WAS DRIVING ON A FREEWAY, I GOT AN ERROR MESSAGE ON MY DASHBOARD SAYING THE ENGINE WAS "POWERING DOWN" AND I STARTED LOOSING SPEED VERY FAST. I PULLED INTO A GAS STATION AND CHECKED MY OIL LEVEL AND SURE ENOUGH, I HAD VERY LITTLE OIL. SO I POURED SOME IN AND THAT SEEM TO BE OK. A COUPLE WEEKS LATER, MY EQUINOX STARTED TO SMOKE WHEN I WAS DRIVING ON THE HIGHWAY. I PULLED TO THE SIDE AND POPPED THE HOOD TO SEE OIL SPILLING ONTO THE MANIFOLD. I LET THE CAR COOL DOWN AND ADDED SOME MORE OIL SO I COULD GET TO WORK. A CO-WORKER OF MINE HELPED ME INVESTIGATE AND NOTICED THAT THE TIMING CHAIN HAD ATE THROUGH THE GUARDING WHICH CAUSED THE OIL TO SPILL OUT OF THE TOP OF THE GUARDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351270August 25, 2020
ENGINE
RECENTLY REALIZED OVER THE LAST COUPLE MONTHS I'VE HAD TO CHANGE AND/OR ADD MOTOR OIL TO MY ENGINE EVERY 1500 MILES WITH THE MOST RECENT ADDING OF 3 QTS OF OIL BEING TODAY AUG 25 2020 I'VE RESEARCHED AND FOUND THAT THERE IS AN ISSUE WITH THE DESIGN OF MY 2.4 ECOTEC ENGINE INVOLVING THE DESIGN OF THE PISTON RINGS I ALSO SAW THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS MATTER AND I WANT TO KNOW WHY A RECALL HASN'T BEEN ISSUED?? THAT IS NOT ACCEPTABLE AND IT'S DANGEROUS AS A FIRST RESPONDER I TAKE SAFETY VERY SERIOUSLY ESPECIALLY WHEN MY FAMILY IS IN THE CAR WITH ME WHAT IF MY ENGINE SUDDENLY SEIZED AND CAUSED US TO GET INTO A VEHICLE ACCIDENT THAT SERIOUSLY INJURED US, OTHERS OR WORSE I WILL BE CONTACTING MY DEALERSHIP TOMORROW TO SEE WHAT THE COURSE OF ACTION WILL BE AS I'M SURE THIS IS THE PROBLEM WITH MY CAR AND I WILL EXPECT THEM TO FIX THIS ISSUE AT NO COST TO ME ANY SUGGESTIONS FROM YOUR END WOULD BE APPRECIATED THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350431August 20, 2020
ENGINE
2013 CHEVY EQUINOX, 2.4L 4. 128K MILES, MASSIVE OIL CONSUMPTION ISSUE. ONCE A WEEK, ENGINE LIFTERS CHATTER, AND OIL NEEDS TO BE ADDED. THIS TIME CAR DIED, AND GARAGE SAYS CALL THE DEALERSHIP, THEY DONT WANT TO TOUCH IT FOR UNDER $7K. IS THERE ANY ACTION I HAVE TO CORRECT THIS??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350324August 19, 2020
ENGINE
ENGINE IS CONSUMING OIL AT AN ALARMING RATE AND WE HAVE TO ADD OIL FREQUENTLY (APPROXIMATELY EVERY 800-1000 MILES). THERE IS ALSO A FAILURE WITH THE OIL LIGHT, AS IT DOES NOT ILLUMINATE WHEN THE OIL IS LOW. WE JUST HAPPENED TO CHECK IT WHEN THERE WAS A SLIGHT TICKING SOUND. THERE IS AN APPARENT RECALL ON THIS VEHICLE, BUT IT ONLY COVERS VEHICLES WITHIN 7 YEAR 6 MONTHS OF IT BEING PUT INTO SERVICE OR 120,000 MILES. IT HAS 129,000 CURRENTLY. WE BOUGHT THIS VEHICLE USED AND WERE NOT NOTIFIED BY GM OF THE RECALL UNTIL IT WAS ALREADY PAST THE CUT-OFF DATE AND MILEAGE. THIS IS A TERRIBLE PROBLEM, AND THERE HAS BEEN MANY COMPLAINTS ACCORDING TO MY RESEARCH. I CALLED THE NUMBER ON THE RECALL CLAIM AND THEY SAID TO CONTACT A LOCAL DEALER. I CALLED THE DEALER AND THEY SAID TO CONTACT GM. I CALLED GM AND THEY SAID NOTHING COULD BE DONE. SO I'M NOW CONTACTING THE ATTORNEY LISTED ON THE RECALL TO SEE IF I CAN GET SOME HELP WITH SOME SORT OF EXTENSION. GM NEEDS TO DO BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349865August 17, 2020
ENGINE
THE 2.4L ECOTEC ENGINE IN CHEVY TERAIN AND EQUINOX FROM 2010-2013 HAS A KNOWN ISSUE WITH THE PISTON RINGS WHICH CAUSES EXTREME OIL CONSUMPTION WHICH DAMAGES THE REST OF THE ENGINE. INSTEAD OF ISSUING A NATIONWIDE RECALL OF THESE FAULTY ENGINES, THEY PUSHED IT OVER TO THE NHTSB TO ISSUE THE RECALL. THEY EXPECT OWNERS OF THESE VEHICLES TO PAY THOUSANDS OF DOLLARS IN REPAIRS FOR THEIR KNOWN FAULTY ENGINE. CHEVROLET/GM WAS SUED OVER THIS BY VEHICLE OWNERS TO GET REIMBURSED FOR THEIR EXPENSES AND EXTENDED THEIR WARRANTY TO 120,000 MILES, BUT VEHICLE OWNERS WEREN'T NOTIFIED. THEY HAVE NO PLANS OR WAY TO NOTIFY OWNERS WHO ARE NOT THE ORIGINAL OWNERS, USED CAR DEALERS, OR PEOPLE WHO PURCHASE THESE VEHICLES FROM PRIVATE SALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349614August 15, 2020
ENGINE, UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION. NO OIL LOW WARNING LITE EVER CAME ON. JUST CHANGES OIL LESS THAN 500 MILES PRIOR TO THE ENGINE BEING LOCKED UP OR WILL JOT RUN. NEWER BATTERY AND TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342968August 3, 2020
ENGINE
ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL, WITH IN A WEEK IT BURNED A MINIMUM OF A QUART OF OIL (I DROVE ABOUT 500 MILES). A WEEK PRIOR TO 8/3/2020 THE CAM SHAFT POSITIONING SENSOR FAILED DUE TO NO OIL SHOWING UP ON THE DIP STICK, VEHICLE WAS BOUGHT ON 7/13/2020 AND HAD AN OIL CHANGE AT 145,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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