Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11466392May 27, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 40 MPH during a rainstorm, the windshield wipers stopped functioning. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact purchased a new ball joint and windshield wiper at an auto parts store. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) in the mail. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466056May 25, 2022
VISIBILITY/WIPER
I was on my way to work and it was raining, my wipers just stopped working approximately a month ago, I had to pull over due to unsafe lack of visibility. A couple weeks later I rec'd a recall notice in the mail related to the wiper issue. I followed the directive of the representative when I called them to see how to proceed with the repair. The representative indicated I needed to take the vehicle to my nearest certified GM repair location so I took half a vacation day on the 12th of May to do so. They had the parts to repair the wipers but since the Recall Info indicated "No Remedy" yet on the GM Website, they were going to charge me $350 to do the repair. I of course do not have that kind of money and they also charged me for just taking a look at the wipers, $52.50 on top of losing half a day's vacation and my time. Since then it has rained nearly every day and I drive 25 minutes to and from work daily. Very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465781May 23, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact mentioned that she was concerned about driving the vehicle in the rain. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465152May 18, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact initially received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH, the windshield wipers failed while driving in a rainstorm. There was no warning light illuminated. The contact pulled over and waited for the rain to subside before resuming driving. The contact stated that an abnormal clicking sound was coming from the windshield wiper module while attempting to activate the windshield wipers. The dealer was notified of the recall and confirmed that parts were not yet available. The contact then received a call back from the dealer and was informed that might be able to have the recall repair performed if she paid for a diagnostic test and the repair. The dealer also informed her that she might be eligible for reimbursement once the parts for the recall repair become available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464594May 13, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Wipers stopped while using them, replaced bushing multiple times won't hold. My link radio has stoped coming on and there is no back up camera or sound not even if I have blinkers on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464001May 10, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the windshield wipers failed to operate as needed during inclement weather. The contact heard a sound coming from the windshield wiper module as she made multiple attempts to use activate the windshield wiper. The dealer had been notified of the failure and confirmed that parts were not yet available. The dealer attempted to repair the wipers without the recall remedy; however, the failure persisted after the repair. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464101May 10, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 116,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464132May 10, 2022
ENGINE
My vehicle uses 2 quarts of oil everytime I fill up with gasoline. It is a safety issue that could cause the motor to fail in traffic putting my family and others who might be on the road at risk. When I purchased this vehicle it had 36,000 miles and it was low on oil and has used excessive amounts of oil since ever since. I have seen problems were addressed with other years of equinoxes with a 2.4 L ecotech motor and think this one should be added to the list also. Obviously GM is not going to address these issues so maybe some prodding from you all can help. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463897May 9, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463490May 5, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced a failure with the passenger’s side windshield wiper. VIN tool confirms parts not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463550May 5, 2022
ENGINE AND ENGINE COOLING
The contact owned a 2015 Chevrolet Equinox. The contact stated while driving 25 MPH, the vehicle's engine started making a loud humming sound. The contact stated no warning light was illuminated. The contact pulled into parking and observed what appeared to be steam issuing from under the hood. The contact raised the hood and saw that the engine compartment was on fire. The fire department was called and the fire was extinguished with chemical fire extinguishers. The police were also on the scene and wrote a report. The vehicle was towed to an impound lot. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11463231May 3, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 20-25 MPH on a rainy day, she heard an abnormal popping sound coming the windshield and the windshield wipers became inoperable. The contact was able to continue to drive the vehicle. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463075May 2, 2022
ENGINE
Engine Rear main seal leaks oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463109May 2, 2022
ENGINE
I don't understand on why there can be a recall on a windshield wipers and not a recall on a defect which results in total engine failure while driving. You must be aware of the problems that the 2.4 ECO-TEC engine has in relation to oil consumption and clogged PCV valve in cold weather. When the valve freezes it results in oil loss and engine failure which puts the driver and passengers in a very dangerous situation. Its all about the money and how much GM would have to pay to make this problem right. Instead the NHTSA turns a blind eye to the dangerous problem and instead investigates on why some wiper blades don't work. Do some real investigation by first going to the Facebook page titled Terrain Equinox oil consumption problems and read some real accounts of owners being put in dangerous situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462745April 29, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 45 MPH, the vehicle started making a loud tapping sound. The contact stated there was no warning light illuminated. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the camshaft needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle was taken to an independent mechanic who diagnosed that the engine rods needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462247April 26, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an unknown speed the engine revved, a burning odor was detected with the check engine warning light illuminating The vehicle was taken to Pep Boys where the failure was diagnosed as an oil leak and a smell of burning odor. The vehicle was taken to an independent mechanic who diagnosed the failure as an oil leak in the transfer case. The mechanic stated that the catalytic converter and exhaust manifold needed replacement. The catalytic converter and exhaust manifold were replaced. The contact stated that she picked up the vehicle however, the engine warning light illuminated. The vehicle was taken to the mechanic who stated that there was an excessive oil consumption failure and the fuel intake sensor needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance as there were no recalls open. The approximate failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461781April 22, 2022
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2015 Chevrolet Equinox. The contact stated that after turning off the vehicle, the vehicle experienced a run-on. The check engine warning light was illuminated. The contact stated that the failure had recurred several times. The vehicle was taken to the dealer where it was diagnosed that the fuel pump was cracked, causing fuel to leak onto the engine compartment. The dealer informed the contact that the fuel pump needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459303April 2, 2022
VISIBILITY/WIPER
My wipers failed on a trip to Syracuse traveling down the thruway it was raining and the wipers just quit , i had to leave my car overnight at a thruway stop and i paid to have them repaired , I was so annoyed i feel i should be reimbursed from GM for this. Thank God a stop was nearby it was a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459304April 2, 2022
UNKNOWN OR OTHER
The paint on my car started bubbling and falling off i contacted my local chevy dealer who told me too bad its outside of the warranty , the paint is defective
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453823February 24, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2015 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer inspected and diagnosed that there was a leak near the Positive Crankcase Ventilation (PCV) main seal. The dealer replaced the PCV main seal and intake. The vehicle was repaired. The manufacturer was made aware of the failure but informed the contact that there was no open recall associated with the VIN. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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