Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11476183July 27, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475950July 26, 2022
VISIBILITY/WIPER
Windshield wipers stopped working, attempted to get the car repaired at a local dealership, they stated the windshield wiper recall was not office yet and they also did not have any parts to complete the repairs. I could not drive the car without the windshield wipers being operable, had to pay our of pocket to have the repairs done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475773July 25, 2022
VISIBILITY/WIPER
On May 6, 2022 I was driving my 9 yr old daughter home from school during a severe rainstorm and my wind shield wipers just stopped working. Absolutely no movement from them. I got out in this storm on the side of the highway to try to fix them and they would not move. I was 30 minutes from my home and my weather app stated the storm would not stop for hours so I had to drive home with no wipers. I am a single mother of 2 kids with absolutely no help and this is my only vehicle. I've been caught in the rain multiple times in this car since May and I've never shaken in fear like I have when I have to figure out how to get this car home in the rain. I have to check the weather multiple times a day if I need to go anywhere to make sure I don't get caught in a storm. I've canceled multiple doctor appointments because it was storming during the time of the appointment. I had to cancel a trip I planned on taking my kids on because I could not afford to rent a car and I am too afraid to drive my car very far from home.It's summer and my kids are out of school and I can't take them anywhere far because I am too afraid to drive this car because it rains a lot here in the summer. There are no warning lights, nothing else happening...it sounds like the motor works but nothing happens when I turn them. Believe me, I try every time I get in. I took the car to a dealership(Moses in Huntington, WV - Trish Marnix the service manager tried to help) to see if they could see if it was a quick fix however it was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474946July 20, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
While driving at the speed of 45mph… the vehicle suddenly started increasing acceleration to 62 mph……attempts to apply brakes failed…. Was unable to stop acceleration Brake pedal was pressed all the way to the floor an car was slammed into PARK…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474669July 19, 2022
VISIBILITY/WIPER
2015 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474713July 19, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. The contact stated that the TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474418July 18, 2022
ENGINE
The Ecotec 2.4L engine installed within this vehicle has been, at an increasing rate, burning oil. At the vehicles most recent change, it burned 2 quarts of oil, which is the most it has ever burned. I'm also concerned that the low oil pressure sensor warning did not come, since it was 2 quarts low on oil. Over the past 50,000 miles, about, the vehicle averaged burning about 1 to 1.5 quarts of oil. I believe there is something systemically wrong with this vehicles Ecotec 2.4L engine that is causes it to burn oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474559July 18, 2022
SUSPENSION, POWER TRAIN
1. TRANSMISSION AND CORE STRUCTURE 2. The vehicle was apparently in a bad accident, damage was not exposed at the time I purchased the vehicle. 3. Unknown 4. The vehicle or component has been inspected by a reputable transmission shop, and Car Max has inspected the vehicle as well, 5. I did notice from day one, that the car was lower on the front left side, and the car started to hesitate when engaged in the drive. NO WARNING LIGHTS!! 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473847July 14, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle consumed an excessive amount of engine oil. Additionally, there were rattling sounds coming from the vehicle, which alerted the contact that the engine oil level was low. The contact added a quart to two quarts of oil to the engine. The dealer was made aware of the failure and informed the contact that the vehicle was a high-performance vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473287July 11, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed in a rainstorm, the front windshield wipers became inoperable creating a visibility hazard for the driver. The cause of the failure had not been determined. The contact had received notification of NHTSA Campaign Number: 22V165000 (Visibility) which described the failure that had occurred. After notifying the manufacturer, the contact was informed that the part for the recall repair was not yet available. The contact stated that the failure had occurred on a previous occasion and the vehicle was repaired. The local dealer was not informed of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473332July 11, 2022
VISIBILITY:REAR WINDOW WIPER/WASHER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WINDSHIELD WIPERS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR SAFETY RECALL N212352530.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472388July 5, 2022
VISIBILITY/WIPER, VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact stated that while her husband was driving 65 MPH, the windshield wipers stopped working in a rainstorm. The contact stated that she had received NHTSA Campaign Number: 22V165000 (Visibility) in May. The dealer was contacted and informed her that parts were not yet available for the recall repair. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 111,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471144June 27, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the windshield wipers failed to function while driving approximately 20 MPH. VIN tool confirms parts not available. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471028June 26, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My car had no advance warning as was supposed to for low oil levels. I was driving highway speed during rush hour when I hear a loud bang my car jolts to a stop and I’m left stranded. The car was only 5 years old and 100,000 miles. The bang was the engine that blew due to a major oil consumption or leak issue with the 2.4 and the transmission also burnt and needed replaced as well. I bought used and did not even make the first payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470837June 24, 2022
ENGINE
Timing chain components went out, causing massive engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470266June 21, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 55 MPH in the rain, the driver’s side windshield wiper became inoperable. The contact veered to the side of the road and waited for the rain to stop. The contact wiped the windshield with a rag and drove to his residence. Upon inspecting the windshield, the contact noticed that the windshield wiper ball joint had separated. The vehicle was taken to the dealer who informed the contact that he had to pay out-of-pocket for a temporary repair fee because parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 53,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469527June 16, 2022
ENGINE
My vehicles engine was destroyed when the timing chain snapped due to oil consumption problems with the engine. I started my vehicle up one day and there was a very loud sound for a few seconds and then the car shut off and wouldn't start again. I called many shops before taking it to be diagnosed and everyone of them including a Chevy dealer employee said that this unfortunately is a common problem with this vehicle . They have a terrible oil consumption problem which leads to the timing chain breaking and destroying the engine. I then took my car to a shop and they determined that it did snap and I needed a whole new engine. Chevy dealership didn't have any engines available and they still don't not because they are on back order still. So I had to take somewhere else and get a new engine put in. I got a zero mile engine put in the car with a warranty. But Chevy won't reimburse it because there is no recall associated with my vin Besides my vehicle I know of 2 other people who have the same make and model year who also had the timing chain snap and destroy the engine. One of which happened two weeks before mine. This problem has been detected in prior year models of the equinox. There was a class action lawsuit for year 2010-2013 They claimed to have fixed the problem but they clearly have not. I believe this engine needs inspected recalled and pulled from the market. This is a very costly problem that needs to be fixed. And Chevy should be held accountable for selling car's with faulty engines. I'm sure they're many more people affected besides myself and the two people I know . Luckily for myself I was in my driveway when it happened and not out with my kids in the car because total engine failure in the middle of traffic could have lead to serious injuries. Please look into this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468974June 13, 2022
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467236June 2, 2022
ENGINE
Engine stopped working while advancing In turn lane to turn left at a busy intersection. It stopped moving. Required assistance from 3 other passerbys to push car through traffic and out of the intersection. It it had failed moments later the car would have been in the middle of the intersection. Then needed a tow truck to get the car to the service station. They diagnosed it to be a broken timing chain that damaged the cams and destroyed the engine. It was not inspected by anyone other than the sevice center. The car started rough 3 minutes earlier and was on the way to have it diagnosed at another service center. The check engine and system chassis lights came on after the timing chain failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466952June 1, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WINDSHIELD WIPERS. THE CONSUMER RECEIVED RECALL NOTICE N212352530 AFTER HAVING THE WINDSHIELD WIPER MOTOR REPLACED. THE MANUFACTURER INFORMED THE CONSUMER THE REIMBURSEMENT WOULD BE SENT ONCE THE PARTS WERE MADE AVAILABLE. THE CONSUMER STATED THE VEHICLE WAS ALREADY REPAIRED; THEREFORE, SHOULD NOT HAVE TO WAIT FOR THE REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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