Chevrolet Cruze Complaints (2015)

253 consumer complaints on file.

#11140661October 16, 2018
FUEL/PROPULSION SYSTEM
A FEW WEEKS AGO MY COUSIN NOTICED A FUEL SMELL IN MY CAR AND I WENT TO GET IT CHECKED OUT AND THERE WAS A PIN HOLE IN MY FUEL LINE WHERE FUEL WAS LEAKING OUT OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139491October 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE KEY FOB FELL OUT OF THE IGNITION SWITCH AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO CHAMPION CHEVROLET OF AVON (183 S COUNTY RD 525 E, AVON, IN 46123, 317-350-1023) WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 108,872.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132289September 29, 2018
AIR BAGS, SEAT BELTS
THE DASH SHOW AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131059September 24, 2018
FUEL/PROPULSION SYSTEM
WHEN I FILL MY CAR UP WITH FUEL, IT WILL NOT START. IT ACTS AS IF IT IS FLOODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129698September 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
11/14/17 ' PM CHECK ENGINE LIGHT (CEL) 11/15/17 ' HONDA DEALER REFERRED TO CHEVROLET DEALER DUE TO 'PROPRIETARY CODE' 11/16/17 ' 60191 MILES - CHEVROLET DEALER PERFORMED SUBLET REPAIRS - INTAKE MANIFOLD REPLACEMENT 7/10/18 - 74,958 ' AM STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL MECHANIC PULLED CODE P0300; CYLINDER #3 MISFIRE REPLACED SPARKS PLUGS - CLEANED FUEL INJECTORS PICKED UP CAR IN PM; ROUGH START - NO INDICATOR LIGHTS 7/11 - 75,029 ' PM CEL WHILE CLIMBING HILL MECHANIC PULLED CODE P0299; ENGINE UNDER BOOST & 'MULTIPLE MISFIRES' MECHANIC SUSPECTED WATER IN FUEL, ADDED LUCAS OIL FUEL TREATMENT 7/12 ' AM STARTED ROUGH; STABILITRACK, TRACTION CONTROL, & FLASH CEL 7/16 - 75,086 - DEALER PULLED CODES P0300, U0121, U0100 RECOMMENDED SPARK PLUG REPLACEMENT BUT REPLACED COIL PACK 7/17 ' AM - CEL WHILE CLIMBING HILL DEALER PULLED CODE P0299; ENGINE UNDER BOOST REPLACED TURBO CHARGER, GASKET, SEALS, OIL FEED LINE, CORRECTED COOLANT LEVEL, CLEARED CODES - PERFORMED ROAD TEST 7/18 ' PM PICK-UP - STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL 7/19 ' DEALER REPLACED SPARK PLUGS WITH OEM RECOMMENDED BRAND/TYPE - KEPT CAR OVERNIGHT FOR POSSIBLE 'COLD START' ISSUE 7/20 ' CAR READY FOR PICK UP 7/24 ' AM CEL WHILE CLIMBING HILL 7/25 ' AM CEL ON START ' WENT TO DEALER DEALER FOUND CEL NOT ON WHEN LOGGING MILEAGE DEALER KEPT CAR OVERNIGHT TO REPRODUCE PROBLEM 7/26 ' PM PICKED UP CAR 8/16 - STARTED ROUGH IN AM; STABILITRACK, TRACTION CONTROL, & FLASHING CEL CALLED DEALER; ASKED TO BRING CAR IN FOR CODES TO BE PULLED DEALER PULLED CODE P0300; HISTORY OF 186 MISFIRES, AND 'ECM COMMUNICATION TEMPORARILY LOST' 8/30 ' 77094 ' PICKED UP CAR; FAILED TO REPRODUCE ISSUE 9/11 ' 77736 ' HONDA DEALER ADVISED OF OIL LEAK DURING OIL CHANGE 9/14 ' 77960 ' CHEVROLET DEALER REPLACED LEAKING 'OIL RETURN LINE COMING FROM BOTTOM OF TURBO'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123935September 1, 2018
ELECTRICAL SYSTEM
THE CAR JUST CLICKS AND WILL NOT START AND MAYBE 10 MINS LATER IT WILL START. DEALER SAY ELETRIAL IS NOT COVERED UNDER WARRANTY AND THE RECALL FOR THE NEGATIVE BATTERY CABLE IS NOT UNDER MY VIN EVEN THOUGH ALL THE OTHER 2011 TO 2015 CHEVY CRUZES ARE. ALSO 3 WEEKS AGO THE DASH WENT CRAZY AND STABLE CONTROL LIGHT AND ASB CALL CAME ON AND CAR WAS UNCONTROLABLE TO DRIVE TURN OFF AND RESTARTED IT AND THE WAS FINE UNTIL NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123230August 29, 2018
AIR BAGS
I WAS REAR ENDED BY A DRIVER TRAVELING OVER 45MPH WHILE I WAS AT A FULL STOP. THIS IMPACT SLAMMED MY VEHICLE INTO THE TRUCK INFRONT OF MINE, AND SHOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. DESPITE THE ONBOARD COMPUTER ALERTING ME THAT THEY HAD, NO AIRBAGS IN THE CAR DEPLOYED. THERE WAS HOWEVER A DISTINCT ODOR AND WHITE POWDER PRESENT, LEADING ME TO BELIEVE THEY MAY HAVE ATTEMPTED TO.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11121886August 23, 2018
STEERING
STEERING ANGLE SENSOR ELECTRICAL FAILURE. I BACKED OUT OF MY DRIVEWAY; AFTER PUTTING IT IN "DRIVE" THE CAR FISHTAILED AND THE "SERVICE STEERING WHEEL" MESSAGE CAME ON THE DASH. I BROUGHT IT TO SIMPSON CHEVROLET AND THEY DIAGNOSED THE "STEERING ANGLE SENSOR ELECTRICAL FAILURE" AND REPLACED THE STEERING ANGLE SENSOR. THEY STATED THAT THE CAR WAS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120034August 15, 2018
ENGINE
CAR JERKS AND SHAKES DUE TO ENGINE MALFUNCTION. ENGINE HAS A MANAFUCTERS CRACK AND IT SHAKES WHILE STATIONARY AND MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119815August 14, 2018
POWER TRAIN
COOLING SYSTEM CONTINUES TO LEAK AFTER BEING REPLACED FOR THE THIRD TIME NOW. THE CAR DOES NOT RETAIN COOLANT OR WATER TO KEEP THE ENGINE FROM OVERHEATING. THE CAR WILL OVERHEAT IF IT DOESN'T HAVE COOLANT OR WATER. I HAVE TO FILL THE RESERVOIR EACH TIME BEFORE DRIVING AND WHEN DRIVING I AM LIMITED TO ABOUT 8 HOURS WITHOUT THE AIR CONDITION ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119636August 13, 2018
ENGINE
TAKATA RECALL. I HAVE A CONCERN THAT CHEVY CRUZE MIGHT HAVE AN ISSUE WITH THE TURBO OF THE VEHICLE. MY CAR IS 3 YEARS OLD AND HAS NOW EXPERIENCED A TURBO ISSUE. I PERSONALLY KNOW OF 2 OTHER VEHICLE OWNERS WITHIN MY AREA THAT IS CURRENTLY GOING THROUGH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118979August 10, 2018
ENGINE, POWER TRAIN
WATER PUMP FAILURE. THE RECALL ON THE CRUZE IS FOR THE YEARS PRIOR AND STILL AN ISSUE FOR THE 2015 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112605July 20, 2018
ELECTRICAL SYSTEM
VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SAID THAT IT IS 1 MONTH OVER THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109755July 5, 2018
ENGINE
WHEN DRIVING MY 2015 CHEVY CRUZE DOWN THE HIGHWAY I NOTICED THAT THE TEMPERATURE OF THE CAR WAS GOING UP PAST THE NORMAL POINT AND THAT THE HEATER WAS NO LONGER WORKING. ABOUT 5 MINUTES LATER THE DISPLAY SAID "A/C TURNED OFF DUE TO EXCESSIVE ENGINE HEAT" AND THEN THE CAR PROCEEDED TO GO INTO "LIMP" MODE WHERE IT COULD NO LONGER BE DRIVEN AND TOLD ME TO PULL OVER AND ALLOW IT TO IDLE. AFTER A MINUTE OR TWO WITH THE ENGINE TEMPERATURE NOT GOING DOWN, I TURNED OFF THE CAR AND HAD IT TOWED TO A GM CERTIFIED MECHANIC WHO REPORTED THAT THE WATER PUMP HAD GONE OUT AND THAT THE CAR HAD BEEN LEAKING COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109536July 4, 2018
STEERING
WHEN YOU ARE DRIVING OR YOU ARE DRIVING THE VEHICLE, YOU CAN PLAY A GAME ON THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT AND YOU FEEL A FEW BLOWS AND THUNDERS THAT ARE REALLY WORRYING BECAUSE I TAKE A LOT OF THE TRACK FOR AND WITH MY CHILDREN IN THE CAR. THANK YOU FOR YOUR ATTENTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101404June 12, 2018
UNKNOWN OR OTHER
LEAKING COOLANT: THERE ARE MULTIPLE POSTS ONLINE WITH THIS ISSUE YET CHEVROLET IS NOT TAKING RESPONSIBILITY. MY CAR, AND MANY MORE ARE LEAKING COOLANT DAILY. HAS ANYONE LOOKED INTO THIS, OR IS THIS BEING INVESTIGATED? WE SHOULD NOT HAVE TO PAY FOR A DEFECT THEY PRODUCED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100780June 10, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP, AND THE SUNROOF GLASS SHATTERED. WE HAD NOT GONE UNDER ANY OVERPASS NOR WERE WE BEHIND ANY VEHICLE DROPPING LOOSE DEBRIS. TSB NO. 15224
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098741May 30, 2018
SERVICE BRAKES
BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FAR AS THE PADS AND ROTORS ARE GOOD ITS SOMETHING ELSE.(BRAKE BOASTER , BRAKE ASST, SWITCH) TALK DEALER AND THEY SAID IT NO A COVER PART IF IT A POWERTRAIN BRAKE BOOSTER OR BRAKE ASST SWITCH. EVERY EVERY DANGEROUS I WILL NOT LET MY FAMILY DRIVE THIS CAR UNTIL PROBLEM IS SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097157May 22, 2018
AIR BAGS:SIDE/WINDOW
AFTER I HAD STOPPED AT A RED LIGHT, I BEGAN TO START A LEFT TURN, WHEN I WAS IMPACTED BY A DISTRACTED DRIVER ON THE DRIVER'S SIDE. THE OTHER CAR HIT ME DIRECTLY ON THE DRIVER SIDE FRONT PANEL, CRUSHING BOTH DOORS, BENDING THE FRONT AXLE, AND TOTALING MY CAR. AS A RESULT OF THE IMPACT, MY HEAD HIT THE WINDOW, AND CAUSED IT TO SHATTER, GIVING ME A CONCUSSION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11093801May 14, 2018
ENGINE, POWER TRAIN
APPRX. 29000 MILES. PROB. 1: HEATER STOPPED WORKIING, PROB. 2: VENT BLOWER MOTOR MAKING LOUD TINKING NOISE. PROB 3: FEEL PULSATING INTERMITTENTLY WHILE DRIVING, GOT REALLY BAD AND SERVICE STABILITRAK DISPLAY APPEARED. GOT TO DESTINATION, CAR PARKED COUPLE HOURS. UPON STARTING CAR AND PUTTING IN DRIVE WITH LIGHT ACCELERATION IT WOULDN'T MOVE, ACCELERATE MORE WOULD JUMP FORWARD THEN LOCK UP. NEXT DAY HAD CAR TOWED TO DEALER. PICKED CAR UP 7 DAYS LATER, IT DRIVES BUT NOW MAKES CHIRPING NOISE WHEN SHIFTING WITH BREAK COMPLETELY DEPRESSED, BREAK LINE CHIRPING AS WELL. WILL BRING BACK TO DEALER. ALL REPAIRS COVERED BY WARRANTY. 1 MONTH WARRANTY LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze