Chevrolet Cruze Complaints (2012)

865 consumer complaints on file.

#11244899August 19, 2019
ENGINE, POWER TRAIN
OUR CHEVY CRUZE HAD STARTED SHIFTING STRANGE WHILE DRIVING, LOSING POWER AND IT WOULD START TO IDLE ROUGH, AND JUST SHUT OFF, A DAY LATER THE ENGINE LIGHT CAME ON AND WE RAN A CODE SCANNER ON IT TO FIND OUT WHAT WAS WRONG. 7 ERROR CODES CAME UP AND IT ALL LED TO A FAILED PCV VALVE. TWO DAYS LATER IT WAS IN THE SHOP AND WE ARE NOW FACED WITH A MAJOR REPAIR COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244411August 16, 2019
UNKNOWN OR OTHER
COOLANT SYSTEM HAS FAILED ON MY MULTIPLE TIMES WITHIN A 4 YEAR PERIOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243360August 12, 2019
UNKNOWN OR OTHER
WHEN AT STOP LIGHT OR STOP SIGN CAR JERKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232832July 17, 2019
FUEL/PROPULSION SYSTEM
LOW PREASSURE ON TURBO, CHECK ENGINE LIGHT TURNS ON, AND LOW ENGINE PERFORMANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232210July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY 2012 CHEVY CRUZE, MY RADIO WILL SHUT OFF RANDOMLY FOR ABOUT 10 SECONDS, AND WHEN IT DOES, I LOSE COMPLETE CONTROL OF THE STEERING. IT IS LIKE THE CAR SHUTS OFF BUT WHEN THE RADIO TURNS BACK ON, THEN THE CAR WILL RESTORE POWER. VERY DANGEROUS AND SCARY!!! AND YET, THERE IS STILL NO RECALL FOR MY SPECIFIC VIN. ALSO, FOR TWO MORNINGS IN A ROW, I HAVE NOTICED A SMELL AND SOME SMOKE COMING FROM THE ENGINE. IT WILL ONLY DO IT FOR ABOUT 5 MINUTES AND THE CAR WILL NOT OVERHEAT. I SWEAR IT IS ONE THING AFTER ANOTHER WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231993July 15, 2019
ENGINE
ENGINE RECALL! THE ENGINE OFTEN MAKES SOUND THAT IS DIFFERENT THAN NORMAL. OVER 100,000 MILES, THE PROBLEM STARTS! WHEN NOT IN MOTION, ALTHOUGH THE ENGINE IS ON, THE VEHICLE ENGINE STOPS EVEN IN WAITING AT THE TRAFFIC LIGHT STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231756July 14, 2019
ELECTRICAL SYSTEM
CAR WILL NOT START. PUT KEY IN THE IGNITION AND IT WILL NOT TURN OVER. HAD MECHANIC COME AND CHECK OUT AND HE SAID THE IGNITION SWITCH IS NOT GETTING THE POWER IT SUPPOSED TO ONE CORE READS 12 VOLTS THE OTHER 6 AND THEY BOTH SUPPOSE TO READ 12 VOLTS TO TURN IT OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230942July 11, 2019
VISIBILITY/WIPER
BACKING OUT OF A PARKING SPOT IN A NON-REGULATED PRIVATELY OWNED PARKING AREA VISION IS IMPAIRED AND ANYONE MOVING IN ANY DIRECTION TOWARD YOU CANNOT BE SEEN OR NOTICED UNTIL IMPACT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11229941July 7, 2019
SERVICE BRAKES
WHEN BACKING MY DAUGHTERS CAR OUT OF OUR DRIVEWAY, THE BRAKE PEDAL BECAME HARD AND THE CAR WOULD NOT STOP. THERE WAS A RECALL FOR HER CAR FOR THIS EXACT SAME ISSUE, BUT WHEN I PUT THE VIN NUMBER IN FOR HER CAR, IT WAS NOT INCLUDED IN THE RECALL. I AM AFRAID TO LET HER DRIVE THE CAR DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228940July 2, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL. THE VEHICLE WAS TAKEN TO CHUCK HUTTON CHEVROLET (LOCATED AT 2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT THE TURBO HEAD FAILED INTERNALLY AND WAS PUSHING EXHAUST FUEL INTO THE ENGINE CRANKCASE. THE DEALER STATED THAT THE TURBO HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223140June 28, 2019
SERVICE BRAKES
STARTED TO HAVE NOISE. ASK MECHANIC TO CHECK WHAT IS IT. TURNED OUT IT IS VACUUM PUMP FOR THE BRAKE SYSTEM. LOOKED UP INFORMATION AND THIS ISSUE IS UNDER THE CAMPAIGN #13V360000. CONTACTED LOCAL GM DEALERSHIP ASKING CAN THEY FIX IT AT NO COST. THEY REFUSED BECAUSE THIS RECALL DOES NOT LISTED UNDER MY VIN. WHY I SHOULD PAY FOR RECALL ISSUE AND OTHER OWNER DO NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223144June 28, 2019
SERVICE BRAKES
STARTED TO HAVE NOISE. ASK MECHANIC TO CHECK WHAT IS IT. TURNED OUT IT IS VACUUM PUMP FOR THE BRAKE SYSTEM. LOOKED UP INFORMATION AND THIS ISSUE IS UNDER THE CAMPAIGN #13V360000. CONTACTED LOCAL GM DEALERSHIP ASKING CAN THEY FIX IT AT NO COST. THEY REFUSED BECAUSE THIS RECALL DOES NOT LISTED UNDER MY VIN. WHY I SHOULD PAY FOR RECALL ISSUE AND OTHER OWNER DO NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222131June 24, 2019
SERVICE BRAKES
BRAKES WILL OCCASIONALLY NOT RESPOND TO NORMAL PRESSURE WHEN STEPPING ON THE BRAKE PEDAL. I NOTICE THAT THE ISSUE HAPPENS SPORADICALLY, WHETHER I AM ON THE FREEWAY OR SURFACE STREETS. THERE SEEMS TO BE PRESSURE BUILT UP AND I HAVE TO STEP A LOT HARDER ON THE BRAKE PEDAL. I KNOW FROM LOOKING UP FORUMS THAT THERE WAS A RECALL ON THE 2012 AUTOMATIC CRUZE, BUT MINE IS A 6 SPEED MANUAL. I KNOW THE RECALL WAS FOR A MICROSWITCH ON THE BRAKE VACUUM BOOSTER. THE NHTSA RECALL NUMBER IS 13V360000. I AM WORRIED FOR MY FAMILIES SAFETY SEEING THAT I HAVE 2 TEENAGE SONS, MY WIFE AND I WHO ARE ABLE TO DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221683June 21, 2019
TIRES, TIRES:SIDEWALL
TIRE WENT FLAT SITTING OVER NIGHT. GOODYEAR ASSURANCE TIRE INNER BELT BROKE AND PROTRUDED THROUGH SIDEWALL OF TIRE WHILE PARKED IN DRIVE WAY. IF THIS WOULD HAVE HAPPENED ON THE ROAD IT COULD OF CAUSED A BLOWOUT AND POSSIBLY INJURIES OR EVEN FATALITIES. GOODYEAR IS OFFERING TO PAY 50% OF NEW GOODYEAR TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220656June 17, 2019
ENGINE
OIL WAS DRIPPING, WENT TO GO GET IT FIXED AND MY MECHANIC SUPPOSEDLY FIXED IT. DROVE FOR ABOUT A MILE AND CAR STARTED SMOKING AND MY BELT WAS ON FIRE AND CRUMBLED OFF MY CAR. I PURCHASED THIS VEHICLE ALMOST ONE MONTH AGO AND ONLY BEEN ABLE TO DRIVE FOR A WEEK TOTAL BECAUSE OF THIS OIL ISSUE. I AM PAYING MONEY TO FIX AND THEY STILL CAN'T TELL ME WHAT'S WRONG SO I LOOKED IT UP FOR RECALLS AND SAW THIS HAD AND RECALL JUST LIKE I EXPLAINED BUT NOT ASSOCIATED WITH MY VIN. PLEASE HELP. MY CAR IS NOW UNDRIVEABLE. I WAS DRIVING WHEN THE CAR STARTED SMOKING AND I PULLED OVER AND NOTICED THE BELT ON THE GROUND BURNING. NOT DRIVING AFTER THAT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11220378June 15, 2019
VISIBILITY/WIPER
PASSENGER WIPER BLADE QUIT WORKING WHILE DRIVING DOWN THE ROAD DURING A BLIZZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219947June 14, 2019
UNKNOWN OR OTHER
COOLANT LEAKS AND DOES NOT REACH THE RADIATOR, HEATING SYSTEM IS NOT FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219344June 11, 2019
ELECTRICAL SYSTEM
RADIO AND DASH KEEP GOING OFF AND THEN BACK ON WHILE DRIVING. STABILITY CHECK KEEPS FLASHING I HAVE HAD THIS LOOKED AT AND THERE IS NOTHING WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219081June 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE WILL BE DRIPPING ENGINE COOLANTS. HOSES WILL MALFUNCTION, CAUSING MULTIPLE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218274June 6, 2019
SERVICE BRAKES
I WAS BACKING OUT OF MY DRIVEWAY AND WHEN I WENT TO PRESS THE BRAKE PEDAL TO STOP THE CAR AND PUT IT INTO DRIVE THE CAR DID NOT STOP MOVING. I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE AND THE CAR STILL DID NOT COME TO A COMPLETE STOP. EVENTUALLY IT CAME TO A STOP BUT HAD THERE BEEN ANOTHER CAR IN THE STREET I WOULD HAVE HIT THEM AND BEEN AT FAULT FOR AN INCIDENT THAT WASN'T COMPLETELY MY FAULT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT I FINALLY DECIDED TO LOOK INTO THIS ISSUE AND FOUND OUT ABOUT A RECALL ON THE CRUZE DUE TO BRAKE ASSISTANCE. I ENTERED MY VIN NUMBER AND IT SAID IT WAS NOT AFFECTED BUT I AM POSITIVE THAT MY CAR IS HAVING THE SAME ISSUE THAT OVER 300,00 OTHER CRUZE SEDANS ARE HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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