Chevrolet Cruze Complaints (2015)

253 consumer complaints on file.

#11210111May 27, 2019
SERVICE BRAKES, ENGINE
WATER PUMP LEAKED, REPLACED THAT. HOSE TO THE WATER PUMP LEAKED, REPLACED THAT. NOW BLOWN HEAD GASKET. BREAKS HAVE SQUEAKED SINCE I BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208122May 16, 2019
AIR BAGS
HIT A SMALL ANIMAL AND A ROCK AND DIRT WITH FRONT END ALL AIR BAGS IN FRONT AND SIDE INFLATED EVEN THE PASSENGER SIDE THOUGH NO ONE SITTING IN THAT SEAT NEED TO KNOW IF THERE IS A RECALL MECHANIC SAID HE HAD NEVER SEEN THIS BEFORE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11207132May 12, 2019
AIR BAGS
CHECK AIRBAG INDICATOR ON DASH CAME ON AT 79,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204062April 26, 2019
AIR BAGS
MY HUSBAND WAS TRAVELING AT APPROXIMATELY 50 M.P.H. HE WAS LOOKING IN THE REARVIEW MIRROR. WHEN HE LOOKED AHEAD, THE SUV IN FRONT OF HIM WAS STOPPED FOR THE VEHICLE AHEAD TO TURN. BY THE TIME HE SAW THE SUV WAS STOPPED, THERE WAS ABOUT 10-15 FEET BETWEEN OUR CAR AND THE SUV. HE BRAKED AND TRIED TO SWERVE TO THE SIDE TO MISS THE SUV BUT WAS UNSUCCESSFUL. HE SLAMMED INTO THE REAR OF THE SUV. THE SUV SUFFERED MINOR DAMAGE. OUR VEHICLE SUFFERED SIGNIFICANT FRONT END DAMAGE AND WAS LATER TOTALED. NO AIRBAGS DEPLOYED IN OUR CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11197300April 19, 2019
ENGINE
MY CHEVY CRUZE LT WILL SHOW A MESSAGE ON THE DASH READING AC OFF DUE TO HIGH ENGINE TEMP. AND ANOTHER MESSAGE SAYING ENGINE OVERHEATING IDLE ENGINE. NO MECHANIC CAN FIGURE OUT THE ISSUE AND THIS PROBLEM HAS BEEN HAPPENING THE LAST TWO YEARS 2018 AND THIS YEAR 2019. MY AC IS NOT TURNED ON WHEN THIS MESSAGE APPEARS. IT TAKES ALL MY RADIATOR FLUID FROM THE RESERVOIR LEAVING MY FLUID EMPTY. THERE ARE MANY COMPLAINTS ONLINE THROUGH FORUMS REGARDING THE SAME PROBLEM OTHER CHEVY CRUZE OWNERS ARE HAVING AS WELL. HUNDREDS OF THOUSANDS OF PEOPLE ARE HAVING THE SAME PROBLEM I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191245March 25, 2019
ENGINE, STEERING, UNKNOWN OR OTHER
THIS IS THE 2ND TIME IN 2 WEEKS I RUN IN TO SAME ISSUES DRIVER INFORMATION CENTER (DIC) DISPLAYED: (1) POWER STEERING ISSUES (2) TRACTION CONTROL (3) STIBILTRACK (4) RPM GAUGE GOES NUTS (5) OIL LEVEL ZEROES OUT THEN REAPPEARS (6) SPEED METER BLANK OUT (7) RADIO (MP3 USB PLAYER STOPS WORKING ) (8) HEAD LIGHT FLICKER (HIGH BEAMS LOOK LIKE LOW BEAMS AND LOW BEAMS LIKE DIMMERS (9) STEERING WHEEL VIBRATES AND GETS STIFF BUT STILL DRIVE ABLE (10) DOES THIS FOR 1HR TO 3 HR CAR ACTS NORMAL BUT GOES NUTS AND LOSE GAS AT A 2GAL EVERY 15 MIN NORMALLY IT LAST LONGER BUT THEN GOES BACK TO CLOSE TO WHERE IT WAS BEFORE THIS STATED DEALER REPLACED THE PCV VALE HEAD AS HE SAID IT HAD A AIR LEAK ??? MILE ON CAR 71,000 USED AS A PERSONAL CAR AND LAST 1 1/2 AS A LYFT CAR AND A PVT OFFICE WHEN I HAD TO WORK AS A SECURITY GURD AND HAD TO REMAIN IN CAR IN OPEN LOT IN MIDDLE OF WINTER STORM WITH NO HEAT ( 36 HR ON WITH A 100 MILE BACK AND FORTH TRIP TO SITE FOR A WEEKEND )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190156March 20, 2019
ENGINE
HAVE HAD TO CHANGE OUT THE THERMOSTAT THREE (3) TIMES IN ONE YEAR (MARCH 2018 TO MARCH 2019).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189918March 19, 2019
ELECTRICAL SYSTEM
ALARM GOES OFF RANDOMLY SAYS THE BACK DRIVER DOOR IS OPEN WHEN IT'S NOT. ALSO CHIMES CONSTANTLY WHEN TRYING TO PUT BACK WINDOW DOWN. I'VE TAKE IT TO PLACES AND THEY SAY IT'S GONNA BE 300 DOLLARS. I FEEL I SHOULDN'T HAVE TO PAY FOR AN ISSUE THAT HAPPENED RANDOMLY AND IS HAPPENING TO MORE THAN JUST MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186938March 14, 2019
AIR BAGS
AIR BAG LIGHT ON. FOR NOW REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183711March 3, 2019
VISIBILITY/WIPER
ONE OF THE WINDSHIELD WIPERS STOPPED WORKING. IT MOVES UP A 1/2 INCH THEN MOVES BACK DOWN. WON'T GO ANY HIGHER THAN THAT. HAPPED OUT OF NOWHERE AND THE OTHER WORKS PERFECTLY FINE. IT LOOKS LIKE A BOLT OR SOMETHING IS LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183422March 1, 2019
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING MY 2015 CHEVY CRUZE LTZ RS ON A ROAD TRIP MY CHECK ENGINE LIGHT CAME ON DUE TO A O2 SENSOR WHICH IS NO BIG DEAL, PLANNED ON REPLACING. BUT THE NEXT MORNING THE SERVICE TRACTION CONTROL CAME ON AND AFTER DOING RESEARCH ON THIS A LOT OF PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM. SOME SAY A FAULTY GROUND WIRE ON THE BATTERY AND OTHERS SAY THEY HAD TO REPLACE A BUNCH OF SENSORS ON THE CAR. IT SEEMS TO NOT BE RUNNING SMOOTHLY AND DON'T WANT TO CHANGE A BUNCH OF SENSORS AND CABLES UNNECESSARILY IF GM KNOWS ABOUT THIS PROBLEM AND IT SEEMS LIKE A MANUFACTURER DEFECT. THERE SHOULD BE SOME KIND OF RECALL ON AT LEAST THE GROUND WIRE IF THAT IS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180523February 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175185February 8, 2019
STEERING
WHEN DRIVING ON THE HIGHWAY, OR TURNING THERE WAS A SLIGHT GLITCH OR HESITATION IN STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172664January 28, 2019
ELECTRICAL SYSTEM, POWER TRAIN
CHEVROLET AND PONTIAC CANNOT DO A DIAGNOSTIC UNLESS WE PAY THE COST ON WHAT EVER VEHICLE BEING RECALLED. THEY TOLD US TO SCHEDULE A DIAGNOSTIC TEST AND PAY FOR IT AND ANY NECESSARY REPAIRS ALSO. THEY ALSO SAID THE VEHICLES WARRANTIES HAS EXPIRED. SO THE DEFECTS ARE THE CUSTOMERS FAULT FOR PURCHASING THEIR PRODUCTS. THEY HAVE US PENDING FOR AND UNKNOWN REASON. WHEN THEY FIRST CALLED THEY DID MENTION A $500.00 VOUCHER OR A NEW CAR, BUT THAT CAME TO PASS ALSO. SOMEONE NAME .... REGIONAL SUPERVISOR TOLD US THAT, AND IT WAS ALL LIES. WE STILL PENDING....THIS IS A FOLLOW UP CLAIM # 8-4866033982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171458January 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DASHBOARD LIGHTS BEGIN FLASHING, THE RADIO TURNS OFF, THE BLINKER SOUND STOPS WORKING, THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES FLASH ON THE DASHBOARD. I SAW THIS ISSUE REPORTED IN A GM BULLETIN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10057574-8899.PDF BUT MY DEALERSHIP SAID MY CAR ISN'T AFFECTED EVEN THOUGH IT IS THAT YEAR, MAKE, AND MODEL AND THE SAME EXACT THINGS ARE HAPPENING. IT HAPPENS WHEN I AM DRIVING, IT STARTED OFF ONCE OR TWICE A TRIP, NOW IT IS CONSTANTLY HAPPENING SO MUCH SO I CANNOT EVEN LISTEN TO MUSIC. IT SEEMS TO HAPPEN MORE OFTEN WHEN I AM IN STOP/GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165031January 7, 2019
UNKNOWN OR OTHER
WHEN STARTING MY VEHICLE THIS MORNING MY CHECK ENGINE LIGHT WAS ON AND MY CAR WAS SPUTTERING WHENOT SITTING AT A LIGHT OR IDLING. WENT TO REPAIR SHOP FOR DUAGNOSIS. CAME UP WITH SEVERAL CODES. P0171- SYSTEM 2 LEAN BANK 1. SECOND CODE P0106 MANIFOLD ABSOLUTE ORESSURE/BAROMETER SENSOR, P0131 02 CIRCUIT LOW VOLTAGE BE S1. P1101 INTAKE AIR FLOW SYSTEM PERFORMANCE LOW. TCS ON. I NEED TO KNOW IF THIS COVERED BY THE VEHICLE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162583December 19, 2018
POWER TRAIN
VEHICLE EMITS A HAZARDOUS FUME FROM THE COOLANT RESERVOIR AND ENTERS THE CABIN WHEN HEATER IS USED. THIS IS USUALLY WHEN THE HEATER IS ON PARKED OR DRIVING. USUALLY AFTER THE CAR HAS HEATED UP TO NORMAL STANDARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160614December 10, 2018
ENGINE
TAKATA RECALL. THE PROBLEM IS OUR WATER PUMP. THE CAR ONLY HAS 63,000 MILES ON IT. WE HAD IT FIXED BY A MECHANIC BUT CAN STILL SMELL ANTIFREEZE THE SAME SMELL WHEN THE WATER PUMP WENT OUT AND CHECK ENGINE LIGHT CAME BACK ON. HOPEFULLY YOU PEOPLE CAN FIGURE THIS OUT OR IF THERE ARE MORE COMPLAINTS ABOUT THIS PROBLEM BECAUSE IT COST US A LOT OF MONEY AND HAD TO CANCEL APPOINTMENTS BECAUSE OF IT. THE CAR WAS BEING DRIVEN BY MY WIFE ON THE HIGHWAY WHEN SHE NOTICED SHE DIDN'T HAVE ANY HEAT PULLED INTO A DRIVEWAY AND SAW LOTS OF FLUID AROUND THE ENGINE WITH A STRONG SMELL OF ANTIFREEZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156743December 7, 2018
ENGINE
WHILE DRIVING I NOTICED MY VEHICLE WASN'T GIVING OUT MUCH HEAT, I WAS FREEZING AND I EVEN LET MY CAR HEAT UP BEFORE LEAVING. SOON A WARNING LIGHT CAME ON SAYING "AC OFF DUE TO HIGH ENGINE TEMP" IT WAS THEN I LOOKED AND NOTICED MY TEMPERATURE GAGE AND REALIZED MY CAR WAS OVERHEATING. I GOT IT HOME SHUT IT OFF AND THE FAN WAS STILL GOING. SO I STARTED MY CAR AGAIN, LOOKED AT THE GAGES TO SEE THAT EVERYTHING WAS NORMAL. I PROCEEDED TO TURN MY CAR BACK OFF AND THIS TIME THE FANS TURNED OFF. DOING SOME RESEARCH AND FOUND THAT THERE ARE MANY CASES IN WHICH THIS IS HAPPENING WITH OTHER 2015 MODELS AND ALSO WITHIN 2014 BACK TO 2012. HOPING THIS IS AN ISSUE CHEVY CAN MAKE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140538October 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE AROUND 70MPH, THE RADIO AND DASH LIGHTS FLICKERED ON AND OFF, AND THE SERVICE STABILITRAK LIGHT CAME ON THE DASH. IT APPEARS TO BE THE SAME ISSUE AS SB-10057574-8899.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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