Chevrolet Cruze Complaints (2014)

703 consumer complaints on file.

#11475488July 23, 2022
ENGINE, VEHICLE SPEED CONTROL
The car overheats due to the water pump and coolant leaks .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472458July 5, 2022
VISIBILITY/WIPER
I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471906June 30, 2022
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469992June 19, 2022
POWER TRAIN, ENGINE
car is hard to start after getting gas and transmission does not operate correctly to get up to speed from an intersection the engine revs to 7000 RPM to get up to 40MPH and several times coming close to being run into at times transmission did not work put shifter in drive accelerate and nothing suddenly transmission engaged and the car bolted forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468179June 8, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Failed catalyst converter due to hot exhaust overload.. cracked ceramic lining in catalyst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465189May 18, 2022
FUEL/PROPULSION SYSTEM
Vehicle has a faulty catalytic converters had the check engine light on got it tested the p0420 code issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464295May 11, 2022
SEAT BELTS
Back seat belt came complete undone from the sewn portion of the lock. Very little pull force released the locked belt. Buckle stayed in tact/locked, but the sewn part seems to have been glued, and not sewn securely. Serious danger to backseat passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464045May 10, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Vehicle sensor corroded draining battery and stranding my pregnant wife in the winter until I could get to her. Key was stuck in the ignition. This can't happen with a child in the car and it freezing to death outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463465May 5, 2022
POWER TRAIN
I purchased a used as is 2014 Chevy Cruze with 141000 miles on April 4th 2022. I had been well pleased with the car up until the linkage for the automatic transmission became defective on May 5th 2022. It would not go into any gear. So I opened up the hood and immediately Identified the problem, someone had used zip ties to secure the linkage to the transmission linkage. I called my local auto parts store and they had the proper repair kit for it. I replaced all the missing parts with new ones. Now the vehicle will not go into any forward drive gear. It will however go into reverse. My research on you tube that other mechanics have posted lead me to believe that either the transmission is low on transmission fluid, or the fuse could be blown, or the TCM (Transmission Control Module) is defective. Several authorized dealerships have reported this issue to GM, however GM denies that the transmission they used for the 2008 through 2014 has had any issues, although several forums and dealerships have reported differently. MAN UP GM and fix your foul up!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462964May 1, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, SUSPENSION
Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462481April 27, 2022
ENGINE
I took my car into King Chevrolet last year around August. The car was overheating and the fan was running almost all the time. When they ran the diagnoses which I was charged 100 dollars for, they told me I had a loose plug. About 1 month after that, it started doing it again. I called the service department and was told I should get rid of the car as they are not that good of a vehicle by the service tech. I found the thermostat was broken and replaced it. It helped for a while then I noticed the check engine light and it was code p0420 which stated it was a bad catalytic converter. I noticed a recall in 2018 by GM, recall # 16186. I called them today and they said my car was not affected. It did affect 2014 chevy cruze according to the recall. They wanted me to bring it in to have it diagnosed again for 100 dollars. I have have the valve cover replaced twice as the pvc valve was defective. The car has 116,000 miles now and it had 96,000 when this started happening. I would like to know if they are telling the truth, or just trying to soak me for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461907April 23, 2022
ELECTRICAL SYSTEM
The radio started to turn on and off and while that was happening it became difficult to steer. The message on the dashboard read "Service Stabilitrak".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458316March 25, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I have a 2014 Chevrolet Cruze, and when I turn the ignition off it sounds like it's trying to start on it's own. It also has a faulty catalytic converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457430March 19, 2022
ENGINE
The hose that carries the coolant constantly pops off and leaks coolant. I had it fixed in 2019 at a dealership when it first happened. It started happening again last year and it will over heat. A light in my car comes on saying things are shutting down in order to cool the vehicle. I cant afford to keep fixing it. I don't know why it keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455954March 9, 2022
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
When parked and left to idle after driving for a while, the traction light comes on and the dash displays service StabiliTrak and traction control. After this happens the car seems to lose power and sometimes feels as if the breaks are catching and letting go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455408March 6, 2022
ELECTRICAL SYSTEM
The touch screen radio unit has totally failed. Without this system, I cannot hear the directional signals or view the backup camera. No aftermarket modifications were made on this or related parts. This car is eight years old and has been maintained according to the manufacturer's service schedule.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454736March 1, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
In the steering column it’s really hot where you connect to make a call and where you turn on cruse control. This part of the steering column should not be hot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454018February 25, 2022
TRACTION CONTROL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various highway speeds, the vehicle would independently enter into limp mode and downshift as the service traction control, service stabilitrak, reduced engine power, and the check engine warning lights were illuminated on the instrument panel. The vehicle would not shift out of first gear once the failure occurred. The contact had taken the vehicle to the dealer on multiple occasions and each time the dealer was unable to duplicate the failure. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448510January 23, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
The heater blend door actuator and or lever gear for the blend door actuator that controls the windshield defrost failed and this raises a major safety concern as it strictly limits your visibility. This is becoming a known issue on the Cruze as i have seen and heard of the problem repeatedly online in the cruze forums. This needs to be seriously addressed to general motors and be taken care of. Plus the cost to fix it is over $1,300.00 as the entire dash needs to come out. Please address this safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445906January 3, 2022
UNKNOWN OR OTHER
Coolant system constantly leaking on thermostat housing, water pump and hoses. I’ve had it repaired 4 times!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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