Chevrolet Cruze Complaints (2011)

733 consumer complaints on file.

#11241912August 6, 2019
ENGINE
I JUST BOUGHT MY CRUZE AND THE CHECK ENGINE LIGHT WAS ON DUE TO NEEDING A MASS AIR FLOW SENSOR. THE ENGINE WAS HESITATING ON PULLING OUT FROM RED LIGHTS AND STOP SIGNS, AND GOING DOWN THE HIGHWAY WHEN YOU ACCELERATE TO A FASTER SPEED. SO I HAD THE SENSOR REPLACED AND IT DID NOT RESOLVE THE ISSUE, BUT THE CHECK ENGINE LIGHT WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241791August 5, 2019
POWER TRAIN
WAS DRIVING UP HILL ON INTERSTATE AND LOST POWER. MADE IT TO A PARKING LOT AND DID NOT HAVE ANY REVERSE AND ONLY 1ST AND 2ND GEAR WHEN DRIVING FORWARD. DID A DIAGNOSTIC REPORT WITH ONSTAR. THEY GAVE ME CODES P0776 AND P0700. I HAD TO HAVE IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235224July 27, 2019
ENGINE
I HAVE BEEN BATTLING MY COOLING SYSTEM FOR THE LAST YEAR RADIATOR KEEP RUNNING HOT I HAVE GOTTEN MY THERMOSTAT DONE AND OTHER THINGS ALSO. I HAVE BEEN ON THE ROAD AND IT WILL RUN HOT, MORE THAN ONCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232939July 17, 2019
UNKNOWN OR OTHER
MOST OTHER GMC AND CHEVY MODELS WERE RECALLED FOR THIS, BUT NOT THIS ONE. IT CLEARLY IS AN ISSUE HERE AS WELL. THE IGNITION CYLINDER LOCK JAMMED. THE KEY WAS STUCK INSIDE AND UNABLE TO TURN OFF THE VEHICLE COMPLETELY, LEAVING IT ON BATTERY MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229790July 6, 2019
POWER TRAIN
THE CAR ONLY HAS 123K AND THE TRANSMISSION HAS GONE OUT SINCE DAY ONE THIS CAR HAS HAD ISSUES, INTAKE MANIFOLD REPLACED TWICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222256June 24, 2019
ENGINE
ABOUT A WEEK AGO I WAS DRIVING HOME WHEN MY CAR DECIDED TO SHIFT SUPER HARD AND MY RPM WAS JUMPING UP SCARY HIGH THEN MY CHECK ENGINE LIGHT TURNED ON AND NOW IT WON'T SHIFT RIGHT OR MY RPM GOES UP REALLY HIGH THE CODE THAT POPPED UP WAS P0700
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218717June 8, 2019
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING MY 2011 CHEVROLET CRUZE LT WHEN IT GETS T0 BETWEEN 30-40 MPH THE RPMS WILL GO EXTREMELY HIGH THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL SLOW DOWN AS IT IS SLOWING DOWN IT WILL JERK INTO THE LOWER GEARS IF I DON'T PUT THE CAR IN NEUTRAL. SINCE I DON'T HAVE A READER FOR THE CHECK ENGINE LIGHT I HAVE TO PULL OVER AND DISCONNECT MY BATTERY TO GET THAT TO SHUT OFF. I HAVE TO LET MY CAR ENGINE/TRANSMISSION COOL DOWN BEFORE DRIVING AGAIN OTHERWISE I WILL ONLY MAKE IT EIGHTH OF A MILE DOWN THE ROAD AND THE SAME THING HAPPENS. I WANT THIS PROBLEM FIXED. I OFFICIALLY HATE MY CAR BECAUSE OF THIS PROBLEM. MAKES ME NEVER WANT TO BUY A CHEVROLET AGAIN. I HAVE SEEN MAY COMPLAINTS OF THIS HAPPENING TO THIS YEAR OF CAR. THIS SHOULD BE RECALLED AND FIXED FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217575June 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TAKATA RECALL PROBLEM IS UNKNOWN: 1. MY VEHICLE CONTINUES TO HAVE PROBLEMS WITH HEATING/COOLING SYSTEM. THE VEHICLE LOOSES ANTIFREEZE, THE CASING GETS HOT AND ACTS AS THO ITS OVERHEATING TRIGGERING THE FAN TO COME ON AND STAY ON. THERE ARE NO NOTICEABLE LEAKS; IT HAS BEEN AT HE CHEVY DEALER AND SEVERAL OTHER MECHANICS WHO CAN FIND NO RADIATOR LEAKS. THE ENGINE COIL, HOSES, AND HEATING COIL HAVE BEEN CHANGED AND IT CONTINUES TO GET HOT. THE VEHICLE IS RUNNING WHEN THESE ISSUES OCCUR. 2. THE TRACKING SYSTEM LIGHTS STAYS ON CONSTANTLY. NO RECORD OF A PROBLEM BY CHEVROLET SERVICE CENTER OR ANY OTHER SERVICE CENTER WHO HAS USED DIAGNOSTICS TO DETERMINE WHY THE LIGHT STAYS ON. 3. SERVICE ENGINE LIGHT STAYS ON CONSTANTLY. THE ENGINE COIL HAS BEEN REPLACED; NO OTHER ENGINE PROBLEMS ARE IDENTIFIED WITH DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217424June 2, 2019
ENGINE
THE ENGINE STARTS SHUTTING DOWN WHILE SITTING AT STOP LIGHTS AND HAS A STRONG OIL SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209022May 21, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE LIGHT COMES ON AND CAR WILL SLOW DOWN AND BARELY TAKE OFF. ENGINE IS RESPONDING TO GAS PEDAL BUT NO POWER IN LOW GEAR SO TAKES OFF VERY SLOW NEARLY RESULTING IN WRECK. TWO SHOPS, INCLUDING TRANSMISSION SHOP, STATE ITS ELECTRONIC PROBLEM INCLUDING 'LACK OF COMMUNICATION'. IT HAPPENS FROM BEING STATIONARY OR IN PROCESS OF DRIVING WHEN IT LOSES POWER SUDDENLY. WHEN ENGINE LIGHT GOES OFF IT RUNS OK. DANGEROUS TO DRIVE AS NEVER KNOW WHEN IT'LL ACT UP. STARTED ABOUT SIX MONTHS AGO, AND IS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207160May 13, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR NEEDS 4 FUEL INJECTORS AND GAGE WAS STUCK OPEN A DRIVING HAZARD. OIL HAS NEEN LEAKING AROUND VALVE COVERS AMD REPLACED BUT DO SMELL BURNING TIME TO TIME GOT COOLAMT LEAK FIXED LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207255May 13, 2019
UNKNOWN OR OTHER
HAVE A 2011 CHEVY CRUZE THAT I BOUGHT A FEW YEARS AGO, FROM CARMAX. SINCE I BOUGHT THE CAR A FEW YEARS AGO, MY CAR HAS ALWAYS BEEN VERY WARM ON THE DRIVERS SIDE FOOT AREA, AND WHERE MY LEG RESTS THERE IS A PANEL ON THE RIGHT OF THE GAS PEDDLE THAT IS WHERE THE HEAT COMES FROM. I HAVE BROUGHT MY CAR A FEW TIMES TO THE DEALERSHIP AFTER I NOTICED HOW HOT IT GOT IN THAT AREA. OVER 130F! (I GAVE UP AT THIS TIME,) LAST WEEK, MY WIFE HAD A SMALL REAR END CRASH ON MY CAR. NOTHING MAJOR BUT WE TOOK IT TO THE BODY SHOP TO GET WORK ON. WHEN I BROUGHT THE CAR IN TO THEM, I ASKED THEM IF THEY CAN PUT SOME NEW INSULATION PIPE ON MY CAR HEAT PIPES, BECAUSE THE OLD ONES WERE PROBABLY NEEDING TO BE REPLACED. WHEN THE REPLACED IT AND MY CAR WAS READY FOR PICK UP, THEY TOLD ME THAT THEY PUT THE NEW INSULATION ON IT, BUT THEY SHOWED ME THE OLD ONE. THE OLD ONE WAS BURNT AND THEY SAID COULD HAVE ALMOST CAUGHT FIRE THOSE PIPES. ALONG WITH THE SIDE PANEL WAS WARPING DUE TO THE AMOUNT OF HEAT COMING OUT OF THERE. I TOLD THEM AT THE TIME, THAT ITS A SAFETY ISSUE, BUT THEY SAID BECAUSE MY WARRANTY IS EXPIRED FROM YEARS AGO, THEY HAVE TO CHARGE ME FOR INSPECTING IT, FROM THERE IF THEY FIND A ISSUE THEN WE CAN DISCUSS WITH GM WHAT IS THE BEST WAY TO HANDLE TO REPAIRS AND COSTS. (I TOLD THEM I WOULD GET BACK TO THEM ABOUT THAT.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205148May 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ME AND MY KIDS WERE DRIVING DOWN THE HIGHWAY WHEN MY 2011 CHEVY CRUISE JUST LOST POWER AND MY ENGINE STOPPED WORKING... IT WILL NOT START UP AT ALL. MECHANIC CANT FIGURE OUT WHY. I'VE GOT TONS OF SENSORS GOING OUT EVERYTIME I TURN AROUND AND I AM A MOTHER OF A DISABLED SON. WE WERE ON AT PARKWAY GOING 65 TO 60 MPH. IT COULD HAVE BEEN VERY BAD. IT HAPPENED ED IN MADISON VILLE KY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11203028April 23, 2019
POWER TRAIN
TRANSMISSION ISSUES IN THESE CARS AND GENERAL MOTORS ONLY MADE THEM FOR ONE YOUR KNOWINGLY THERE WAS AN ISSUE AND DON'T WANT TO RECALL THE ISSUE. THESE TRANSMISSIONS ARE SUPER EXPENSIVE DUE TO ONLY BEING MADE FOR ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202971April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CAR SEEMS TO STALL WHILE DRIVING (RECURRENT/ CONSTANT PROBLEM FOR 4 MONTHS: CAR HAS < 65K MILES). ENGINE/ LOSS OF STABILITRACK LIGHTS COME ON AND ENGINE REVS HIGH WITHOUT SPEED. LIGHTS ON RADIO BLINK AND ENGINE/OIL/ COOLANT LEAKS. DESPITE ATTEMPTS TO FIX PROBLEMS, CAR CONTINUES TO STALL OUT, LEAVING DRIVER STRANDED IN ROADWAY. ENGINE REBOOTS ARE TEMPORARY FIX, BUT THE COMPUTER SEEMS TO BE TAKING OUT SYSTEMS 1 BY 1. GM SPECIALIST HAD CAR FOR 2 WEEKS IN JANUARY & COULD NOT SOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196638April 16, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING BETWEEN 25 TO 50 MPH, THE AIR BAG AND SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196181April 15, 2019
ENGINE
COOLANT LEAK FROM THERMOSTAT HOUSING OCCURING SLOWLY OVER TIME. DEPLETED COOLANT RESERVOIR CAUSED THE ENGINE TO OVERHEAT AFTER DRIVING FOR ABOUT SEVEN MINUTES. THE VEHICLE WAS THEN PULLED OVER ON THE FREEWAY SHOULDER AND THE COOLANT ADDED. MESSAGES SUCH AS "AC OFF DUE TO HIGH ENGINE TO HIGH ENGINE TEMP" "HIGH COOLANT TEMP" "ENGINE TEMP HIGH-IDLE ENGINE" APPEARED WITH NO RESOLUTION. THERMOSTAT HOUSING WAS NOT CONNECTED AND SPEWING COOLANT ONTO OVERHEATING ENGINE CAUSING SMOKE/STEAM. VEHICLE WAS REQUIRED TO BE TOWED FROM THE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195383April 10, 2019
SEATS
THE HEATED SEAT ON THE DRIVER SIDE SHORTED OUT AND BURNED THE BACK OF THE SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195510April 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TAKATA RECALL. RECENTLY WHILE DRIVING, MY CAR WILL RANDOMLY SAY SERVICE STABILITRAK OR SERVICE TRACTION CONTROL WHENEVER I TURN THE WHEEL BACKING UP BUT WASN'T AFFECTING THE CAR IN ANY WAY AS FAR AS I COULD TELL. MY HEADLIGHTS WOULD ALSO FLICKER AT THE SAME TIME SO I FIGURED IT HAD TO BE SOMETHING ELECTRICAL. YESTERDAY WHILE TURNING ONTO A DIFFERENT STREET AND TODAY WHILE DRIVING STRAIGHT DOWN A STREET I LOST POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194511April 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS HARD SHIFTING AND NO GM DEALER CAN FIGURE IT OUT THEY SAY NOTHING BUT TAKE MY MONEY AND MY CAR WILL ALERT TRANSMISSION HOT IDLE ENGINE VERY SCARY HAS EVEN UP AND STOPPED GOING 35 MILES IN MY HOMETOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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