Chevrolet Cruze Complaints (2014)

703 consumer complaints on file.

#10717567May 20, 2015
UNKNOWN OR OTHER
I TRIED TO PUT MY CAR IN DRIVE, BUT THE ENGINE WOULD REV AND I WAS NOT ABLE TO MOVE FORWARD. THE D ON THE DASHBOARD WOULD JUST BLINK. I HAD TO TURN THE CAR OFF AND BACK ON TO MAKE IT STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715670May 11, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKE WAS ENGAGED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE ACCELERATOR PEDAL WAS APPLIED AND THEN THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE FAILURE RECURRED A SECOND TIME AND THE VEHICLE CRASHED INTO A BUILDING. THERE WERE NO PERSONAL INJURIES. THE AIR BAG DEPLOYED. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10705270April 13, 2015
AIR BAGS, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT 55 MPH, THE ENGINE STALLED AND BOTH OF THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT CRASHED THE VEHICLE INTO A SIDE RAILING. THE CONTACT STATED THAT THE SIGNAL INDICATORS WERE INOPERABLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10705020April 10, 2015
ENGINE, STRUCTURE:BODY
I PURCHASED A LEASE VEHICLE (@500 MILEAGE AT THE TIME). A FEW MONTHS LATER, THE MOTOR SOUNDED LIKE I HAD OVER 100,000 MILES. VERY LOUD. I CHANGED THE OIL AT PERMITTED TIME, TOOK IT IN FOR A MECHANIC TEST DRIVE. MECHANIC SAID IT SEEMED FINE. FEEDBACK FROM PASSENGERS WERE AFFIRMING THAT THERE IS DEFINITELY AN ISSUE. IT SEEMS THE COLDER IT IS, THE HARDER IT RUNS. LIKE YOU NEVER CHANGE YOUR OIL, AND THE MUFFLER HAS A HOLE, OR THE MOTOR RUNS REAL HEAVY, LIKE RPMS STICKING. SOMETIMES ITS MORE FAINT. I TRIED HIGHER GRADE GASOLINE, AS ADVISED, THIS DID NOT HELP. MORE IMPORTANTLY. THE DOORS SHOULD DEFINITELY BE RECALLED. THEY ARE A SAFETY CONCERN. THEY SLAM BACK ON YOU EVEN IF OPENED ALL THE WAY, IF ON AN UNEVEN PAVEMENT OR SLIGHT INCLINE. THERE IS ONLY ONE LATCH AT ALL THE WAY OPEN. THIS HAS BEEN A MAJOR PROBLEM AND SLAMS BACK ON MY CHILDREN AND MYSELF. I AM CONCERNED FOR OTHERS THAT MAY DRIVE THIS VEHICLE. THERE SHOULD BE A SECOND LATCH OR CATCHING MECHANISM TO PREVENT IT SLAMMING ON YOUR LEGS/HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702624April 6, 2015
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
2014 CHEVROLET CRUZE. CONSUMER WRITES N REGARDS TO VEHICLE SUDDEN ACCELERATION AFTER STEPPING ON THE BRAKE PEDAL. *SMD THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDAL WERE IN CLOSE PROXIMITY OF EACH OTHER AND HE DISCOVERED THEY COULD BE APPLIED AT THE SAME TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703556April 3, 2015
STEERING
WHEN MAKING A SLIGHT CORRECTION ON THE HI-WAY THE STEERING WHEEL FEELS AS IF IT BINDS AND THE AFTER A SHORT TURN OF THE WHEEL IT SUDDENLY TAKES OFF. IT DOES THIS IN EITHER DIRECTION AND YOU END UP WEAVING BACK AND FORTH TRYING TO STAY IN YOUR LANE. THE CAR IS NOW BEGINNING TO DO THIS AT ALL SPEEDS ON THE HI-WAY AND I AM BEGINNING TO FEEL UNSAFE. THERE SEEMS TO BE NO PROBLEM AT SLOW SPEEDS AROUND THE CITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703627April 3, 2015
STEERING
WHILE DRIVING AT 65-70 MPH ON STRAIGHT AND LEVEL HIGHWAY, STEERING WOULD DEVELOP A "STICKY OR DEAD SPOT" ON CENTER WHEN ATTEMPTING TO MAKE A SLIGHT CORRECTION. IT REQUIRED INCREASED EFFORT TO OVERCOME THE STICKING SPOT RESULTING IN OVERSTEER CAUSING THE VEHICLE TO OVER-VEER. VERY DANGEROUS. NHTSA IS AWARE OF THE DEFECT. HARD TO BELIEVE THERE IS NO RECALL.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702711March 30, 2015
STRUCTURE:BODY, AIR BAGS, EXTERIOR LIGHTING
I WAS DRIVING EAST ON THE ROAD. THE CAR IN FRONT OF ME SUDDENLY STOPPED AND I WAS UNABLE TO STOP BEFORE HITTING THEM. I DO FEEL I WAS FOLLOWING AT A SAFE DISTANCE BUT FOR SOME REASON THE CAR DID NOT SLOW DOWN OR STOP AS I FEEL IT SHOULD HAVE. THE FRONT END OF THE CAR CRUMPLED THOUGH THE AIR BAGS NEVER DEPLOYED AND THE ONSTAR CRASH RESPONSE NEVER ACTIVATED. THERE WAS ALSO VERY MINIMAL, IF ANY, DAMAGE TO THE CAR IN FRONT OF ME (POSSIBLY DENTED THE BUMPER). ON A SIDE NOTE, I HAVE OWNED THIS CAR FOR 2 MONTHS NOW AND HAVE ONLY BEEN ABLE TO DRIVE IT FOR APPROXIMATELY 17 DAYS BECAUSE I HAVE TO KEEP TAKING IT BACK TO THE SHOP TO BE WORKED ON FOR MALFUNCTIONS IN OTHER SYSTEMS OF THE BRAND NEW CAR. I AM CONCERNED THAT THERE MAY HAVE BEEN A MALFUNCTION WITH THE BRAKES SYSTEM OR AIRBAGS AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10702130March 27, 2015
VISIBILITY/WIPER
THE VEHICLE SIDE WINDOWS AND OUTER EDGES OF THE WINDSHIELD WOULD FOG UP AND THE DEFROSTER/DEFOGGER WOULD NOT CLEAR THE CONDITION. THE COLDER IT WAS OUTSIDE AND THE FURTHER I DROVE THE VEHICLE THE WORSE IT GOT. THIS HAPPENED ON MULTIPLE OCCASIONS BEFORE THE DEALER FINALLY MOSTLY CORRECTED IT.I SAY MOSTLY BECAUSE THE VEHICLE STILL IS QUITE SLOW TO DEFOG THE WINDOWS IN VERY COLD CONDITIONS. IT IS MUCH BETTER BUT STILL NOT WHAT I WOULD CONSIDER OPTIMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702038March 26, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
WINDOWS STEAM AND FOG FREQUENTLY AND THE FAN DOES NOT CLEAR ALL WINDOWS. WINDSHIELD CENTER WILL ONLY DEFROST WHEN ON LOW SPEED. IT WILL NOT MAINTAIN A CLEAR VIEW UNLESS ON HIGH SPEED AND THEN SOMETIMES THE LOWER CORNERS OF THE WINDSHIELD STAY STEAMED OR FOGGED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701260March 23, 2015
POWER TRAIN, SUSPENSION
CLASSIC CHEVROLET IN GRANBURY TX SOLD ME A 2014 CHEVY CRUZ THAT HAD A BROKEN AXLE AND WAS A OUTSTANDING RECALL. I TRIED TO RETURN CAR FOR THIS REASON BUT THEY WOULD NOT TAKE IT. THE CAR THEN SAT AT THE DEALERSHIP FOR APPROXIMATELY 2 MONTHS WAITING FOR PARTS AND I ONCE AGAIN TRIED TO TURN CAR IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695398March 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 17 MPH, THE VEHICLE SLID ON THE ICY ROAD. THE CONTACT LOST CONTROL AND CRASHED INTO ANOTHER PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694225March 14, 2015
VISIBILITY/WIPER
IT WAS RAINING, AND APPROXIMATELY 40 DEGREES AS INDICATED BY THE CAR THERMOMETER. I WAS DRIVING AND THE WINDSHIELD WIPERS WERE GOING AND CLEARING THE RAIN PER NORMAL OPERATION. SUDDENLY THE DRIVERS SIDE WIPER ONLY WENT UP ABOUT ONE-QUARTER OF THE WAY OF NORMAL AND THE PASSENGER SIDE WENT CLEAR OVER THE STUCK DRIVERS SIDE WIPER. DESPITE ALL ATTEMPTS TO FIX IT AT THE CLOSEST GAS STATION I COULDN'T FIND OUT WHERE THE PROBLEM OCCURRED, BUT I DID SEE THAT THE PASSENGER SIDE COULD NOT GO UP AND DOWN BY PULLING IT MANUALLY, BUT THE DRIVERS SIDE WOULD FREELY GO UP AND DOWN JUST BY MOVING IT MANUALLY. I COULDN'T SEE MUCH OF ANYTHING AFTER THAT, BUT GOT THE CAR HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672092March 10, 2015
ELECTRICAL SYSTEM
2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED A FEW DAYS AFTER THE VEHICLE WAS PURCHASED THE IGNITION SWITCH TURNED OFF BY ITSELF WHILE MERGING ONTO THE HIGHWAY. THE CONSUMER STATED HER HUSBAND'S RING WAS HOLDING MANY KEYS AND IT APPEARED THAT ONE BECAME WEDGED ON THE STEERING COLUMN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693078March 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE THE KNOCK SENSOR AND THE OXYGEN SENSOR WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690238February 24, 2015
ELECTRICAL SYSTEM
THE CAR WAS CRANKED WITH REMOTE START, CHILD WAS PUT IN THE CAR, FRONT DOOR WAS CLOSED BY THE WIND WITH KEYS IN THE CAR, ACTUALLY TWO SETS OF KEYS WITH A KEY FOR THE VEHICLE ON THE SETS, AND ALL OF THE DOORS LOCKED NOT RECOGNIZING THESE KEYS WITH THE CAR CRANKED AND THE A CHILD IN THE CAR. THIS IS A SAFETY HAZARD AND DEFECT FOR CERTAIN THAT NEEDS TO BE FIXED IMMEDIATELY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684163February 18, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681301February 4, 2015
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH MAKING A LEFT HAND TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A SIDEWALK. THE AIR BAGS FAILED TO DEPLOY. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN MADE UNKNOWN REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681351February 4, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED BUT WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO DRIVE THE VEHICLE, THE VEHICLE JERKED INCESSANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED, THERE WAS AN ABNORMAL BURNING ODOR INSIDE THE CABIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/31/15*CN UPDATED 9/20/2017*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10681009February 3, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND ACCELERATED INDEPENDENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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