Chevrolet Cruze Complaints (2013)

587 consumer complaints on file.

#11541116August 28, 2023
ENGINE
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle failed to properly accelerate while the accelerator pedal was depressed; however, the RPM was rising. No warning light was illuminated. The vehicle was taken to be diagnosed. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested a full diagnostic test be performed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539727August 21, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Chevrolet Cruze. The contact stated that after his wife exited the vehicle and closed the front passenger’s side door, all the doors were erroneously locked, leaving the couple stranded outside of the vehicle. The tow truck service was called to the scene and was able the unlock the doors. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539131August 17, 2023
ENGINE
Was driving engine started to rattle, smoke out the tail pipe, check engine came on with a code that reports a rattle, with loss of engine power in the middle of the road nearly causing an accident. Mechanic reported internal engine failure. Oil and timing belt was change recently at direction of the maintenance schedule.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536584August 4, 2023
ENGINE
My car constantly has coolant and oil leaks, a/c getting clogged , car is stalling while I drive if shutz off when I drive in stop and go traffic and will roll backwards if on a hill . Car constantly overheats. Turbo keep going out as well . Car currently isn’t running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534311July 25, 2023
UNKNOWN OR OTHER
For the last couple of months my Chevy Cruze LT 1.4L turbo engine has been having severe cooling issues making my car overheat in a little amount of time. I drive 20 minutes back and forth to work and everytime I get to work or get home from work I find myself having to fill up with antifreeze again and again and again. I’ve replaced the water pump and multiple hoses. And now I have to replace more hoses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532356July 14, 2023
ENGINE
I was on my way home, its a 15 minute drive, I was about 5 minutes from home, I was on 279 North doing 50 mph, no warning at all the gas pedal started to lock, then the brakes and steering wheel. Next thing I sern was a flame out of my exhaust and smoke under my hood. I thought the car was going to burn up. No check engine light came on, no warning lights, NOTHING, had to get it towed off the highway. My Car only has 50,000 miles on it. This happened on the highway, luckily it was around 11pm and not ti busy, & could of been deadly. My engine blew the pistons out of it from what Im told! Safety Hazard!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529264June 28, 2023
ENGINE
This car has had many heating/cooling issues. Coolant leaks is a constant. From having vacuum leaks to thermostat housing issues. Constantly having to add coolant. I've read this is a common issue with Sonics and Cruzes. Our other car is a Sonic with the same issued. We always have a certified mechanic do the repair but same thing happens. Help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523486May 23, 2023
ENGINE
At approximately 144,000 miles my cruze began overheating. I already replaced the thermostat at 100k upgrading to metal housing. I took my cruze back to the dealership where I bought it to have it repaired and after spending 1400 on repairs, I continued to get a warning light coming on stating ac off due to high engine temp, but the engine is not over heating! As soon as I turn the car over the message comes on. There is no way it’s overheating when it has been sitting for over 12 hours! I have had multiple houses replaced, the coolant resivoir, etc. I keep taking it to the shop for them to tell me the same thing that there is nothing wrong. After replacing a sensor the message disappeared and this lasted about 3 weeks but it has now returned. I have taken AMAZING care of this car. I have always changed the oil exactly when I was supposed to and I have always been good to it. I see that there are other recalls for Chevy Cruze same year model and I strongly suggest that mine should be included!! Please help!! I cannot afford any more trips to the shop and I certainly can’t afford another car right now!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521540May 11, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at various speeds on several occasions, the vehicle started shaking and the engine overheated. The contact veered to the side of the road and antifreeze was added to the reservoir. Additionally, the contact stated that the vehicle was leaking antifreeze while parked or while driving. The check engine warning light was illuminated and cleared independently when the engine cooled down. The vehicle was towed to a dealer where it was diagnosed that an unknown part needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the issue. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518275April 21, 2023
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Thermostat keeps alerting me that it's overheating, while constantly guzzling anti-freeze and water. There's no obvious leak, completely dry under the car. The car will shut its self off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517398April 17, 2023
UNKNOWN OR OTHER, ENGINE
The 2013 Chevy Cruze is prone to overheating and there is always a coolant leak or something related to the coolant/antifreeze that is leaking or not correct. My Chevy Cruze has been leaking coolant profusely and so has my friends who had a Chevy Cruze as well. It is truly a pain to continuously refill the coolant so that the vehicle will not overheat. A recall needs to be in place immediately. I’ve heard this same story on Chevy Cruze a way too many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517399April 17, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The 2013 Chevy Cruze is prone to overheating and there is always a coolant leak or something related to the coolant/antifreeze that is leaking or not correct. My Chevy Cruze has been leaking coolant profusely and so has my friends who had a Chevy Cruze as well. It is truly a pain to continuously refill the coolant so that the vehicle will not overheat. A recall needs to be in place immediately. I’ve heard this same story on Chevy Cruze a way too many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516491April 11, 2023
ENGINE AND ENGINE COOLING
The contact leased a 2013 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, an alert appeared on the instrument panel indicating that the engine had overheated and to stop the vehicle. The contact stopped the vehicle and waited for approximately 10 minutes; however, after starting to drive, the warning light returned. The contact stated that smoke started coming from under the hood. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the thermostat housing and coolant hose needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514714March 31, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
I purchased 2013 chevy cruze in 2021. Starting with steering going out, all electrical power is affected. Radio comes on and off. Light comes on to check stab trak. Engine started while key in ignition but I wasn't in car. I can't afford to get a different car now a days. I'm disabled and need this car to get to my Dr appts But I'm afraid the vehicle will kill me, someone or worse. This vehicle needs a very very serious recall to fix this before someone is killed. That won't work!! FIX IT PLEASE I BEG YOU!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512017March 15, 2023
ENGINE
I have a blown gasket which is causing my engine to run hot which i can’t afford because the cost of fixing is very high , Also could cause my transmission to blow , car constantly runs hot, also jerks very hard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510271March 5, 2023
ENGINE
valve cover gasket had to be replaced at about 65,00 miles. Multiple leaks from various locations Water pump leaked engine coolant aat 75,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507931February 18, 2023
UNKNOWN OR OTHER
My coolant is leaking again. I have been having headache. I didn’t know that it was leaking again. I repaired last before this incident. Nov 2021. Something is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504477January 30, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I have replaced the pvc valve cover 3times and the engine coolant housing 4 times with in 2years. The vehicle still leaks coolant even though all hoses connections and reservoir has been replaced. The ground cable has been replaced twice. The car warning dash comes on saying "service traction control" abs? The radio shuts off as well as all stereo lighting. When vehicle is at a stop it sometimes kicks, I thought I got tapped from the back that's how much of a jolt it does but no vehicle behind me. It's also sluggish when taking off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504072January 27, 2023
POWER TRAIN
The contact owns a 2013 Chevrolet Cruze. The contact stated while her daughter was exiting a parking lot at approximately 5 MPH, and making a right turn, she heard a sharp cracking sound from the passenger’s front side of the vehicle. The contact stated that her daughter drove only a few feet more when the front-end lowered down to the right. The contact’s daughter stated that the passenger’s side front wheel had detached from the vehicle and was laying on the roadway. The contact stated that her daughter was not aware of any warning light being illuminated. The contact stated that the vehicle was towed to an independent mechanic who diagnosed and determined that the half shaft had fractured, causing the passenger’s side front wheel to detach from the axle. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign: 14V151000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502877January 20, 2023
ENGINE
The contact owns a 2013 Chevrolet Cruze. The contact stated that soon after she purchased the vehicle while driving at an undisclosed speed, she noticed a white cloud of smoke coming from the hood of the vehicle. Upon inspecting the vehicle, the contact noticed smoke by the reservoir tank. The contact also noticed a leak coming from engine. The contact then stated that she noticed a burning odor throughout the vehicle. Additionally, the contact stated that anti-freeze leaked from two separate unknown parts of the hose and at the same time, there was a burning odor at the rear passenger’s side tire. The vehicle was taken back to the dealer where it was diagnosed that the rear passenger’s side brake failed and needed to be replaced. The rear passenger’s side brake was replaced however, the failure recurred three times. Additionally, the contact stated that while driving at an undisclosed speed, she heard a ticking sound in the engine. The check engine warning light intermittently illuminated. On a separate occasion, the contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact stated that another vehicle was able to jumpstart the vehicle. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 127,830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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