Chevrolet Cruze Complaints (2011)

733 consumer complaints on file.

#10671401January 9, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT NO SPECIFIC SPEED THE CAR ALERTS AND SAYS CHECK ENGINE, REDUCED ENGINE SPEED, AND CHECK STABILIZER TRACTION CONTROL. THE ENGINE THEN POWERS DOWN AND WILL NOT ACCELERATE. I WAS RECENTLY DRIVING AND THIS HAPPENED, TO AVOID AN ACCIDENT I ENDED UP IN A DITCH AND HAD TO BE TOWED OUT. I HAD THE CAR REPAIRED WHICH WAS COSTLY AND WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY CHEVY OFFERS. I FEEL THAT THIS IS A VERY DANGEROUS DEFECT ON THE CAR AND SHOULD BE ADDRESSED AS A RECALL, DUE TO THE FIRST TIME I TRIED TO HAVE THE CAR REPAIRED I WAS TOLD IT WAS GONNA BE 4-6 WEEKS TO WAIT ON THE PART BECAUSE THEY WERE ON BACK ORDER BECAUSE THEY HAVE HAD QUITE A FEW CARS WITH THE SAME PROBLEM. WHEN I ADDRESSED THIS ISSUE WITH CHEVY THEY HAD NO CONCERN THAT A CAR LOSING POWER WHILE TRAVELING WAS NO BIG DEAL. I WAS NEARLY REAR ENDED BY A SEMI-TRUCK AND WAS FORCED INTO A DITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670413January 6, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
LEAVING A PARKING LOT THE INSTRUMENT PANEL BEGAN TO BLINK ON AND OFF EVERY CHECK ENGINE LIGHT STARTED TO COME ON AND OFF. POWER STEERING WAS LOST FOR A SHORT PERIOD. STILL IN THE PARKING LOT AT A STOP SIGN TURN THE ENGINE OFF. THE CAR WAS COMPLETELY DEAD, NO LIGHTS NO CLICKING NOISE WHEN YOU ATTEMPT TO RE START. OPENED HOOD CHECKED THE NEW BATTERY WIGGLED THE CABLES INTERIOR LIGHTS CAME ON AND CAR STARTED UP. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES EACH EVENT GETTING WORSE. EVENTUALLY IT DIED AND WAS TOWED TO THE DEALERSHIP AND IS BEING LOOKED AT. THIS SEEMS TO BE COMMON WITH CHEVROLET CRUZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670135January 5, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. IN ADDITION, WHENEVER THE HEATER WAS ACTIVATED, A BURNING ODOR WAS PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669487January 1, 2015
POWER TRAIN, ELECTRICAL SYSTEM
THE CHEVROLET CRUZE 2011 IS COMPROMISED BY HACKING AND TAMPERING AND ALLOWS FOR THE ENDANGERMENT OF THE DRIVE, OTHER MOTOR VEHICLE DRIVERS OR PEDESTRIANS. THE RADIO ANTENNA WILL SOUND OFF AND CONSTANTLY MAKE A ROAMING NOISE AS IF BEING ACCESSED. THIS IS AT EVERY STOP SIGN AND EVERY STOP LIGHT OR EVERY DESTINATION REACHED BY GPS MARKERS. THE CRUZE SYSTEM IS ALLOWING THE 24/7 TRACKING WHEN IT IS USED AND TAMPERING WITH THE INTENT TO CAUSE MALFUNCTION OR ANNOYANCE. THE THROTTLE IS BEING CUT OFF DELIBERATELY AT STOP SIGNS, AND TRAFFIC LIGHTS AND DESTINATIONS, THE RADIO ANTENNA WILL CONSTANTLY MAKE A ROAMING NOISE "SEARCHING OR ACCESS". THE VEHICLE IS DELIBERATELY BEING USED FOR STALKING BLACKS FOR HATE CRIMES WHILE TESTING OUT VEHICLE HALTING SYSTEMS BY CLEARLY SATELLITE. THIS HAS HAPPENED 100 OR SO TIMES IN THE 3 YEAR I HAVE HAD THE VEHICLE AND THERE IS NO REMEDY. WHEN OTHER PERSONS USE MY OWN VEHICLE THESE ISSUE DO NOT ARISE AND I HAVE CONFIRMED THIS WITH OTHER OWNERS, MY VEHICLE IS A UNIQUE OCCURRENCE THAT INVOLVES ALSO A HATE CRIME IN PUBLIC, POLICE STALKING, LAW ENFORCEMENT STALKING, HOME STALKING AND TAMPERING OF ALL ELECTRONIC DEVICES I OWN OR USE IN MY HOME. THIS CAR IS NOT SAFE AND THE THROTTLE CUT OFFS ARE DELIBERATE AND SPECIFIC. THE THROTTLE AS I SAID ALREADY IS CUT OFF AT A STOP SIGN OR MID ACCELERATION WITH THE INTENT TO REMOVE OPERATOR CONTROL AND HALT THE VEHICLE. THE LIGHTS ARE TURNED ON AND OFF ON THEIR OWN ON ONE OCCASION. I HAVE HAD OTHER PEOPLE TEST THE CAR, THESE THINGS DO NOT OCCUR EVEN WHILE I AM IN THE PASSENGER SIDE. ONLY WHEN I AM THE SOLE INDIVIDUAL DRIVING THE VEHICLE ALONE IS THE THROTTLE CUT OFF AND THE LIGHTS TAMPERED WITH INCLUDING THE ANTENNA FOR STALKING AND TRACKING WHERE I GO. THIS IS MY SECOND FILING TO ADDRESS WHITE SUPREMACY UNDER THE COLOR OR LAW THAT INTERFERES WITH PERSONAL PROPERTY AND USE AND CONTROL OF PROPERTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669503January 1, 2015
ELECTRICAL SYSTEM
I WAS DRIVING ON MY WAY TO THE STORE, SUDDENLY I STARTED SMELLING SOMETHING BURNING. I THE THOUGHT THAT THE SMELL WAS COMING FROM OUTSIDE. BUT IT HAPPENED AGAIN ON DECEMBER 31ST WHEN I WAS ON MY WAY HOME FROM WORK. I DIDN'T SEE ANY SMOKE, BUT I SMELLED SOMETHING BURNING. THE FUMES WERE COMING FROM THE VENT. THIS NEEDS TO BE CHECKED OUT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668736December 29, 2014
ENGINE, ELECTRICAL SYSTEM
HEATER AT FIRST DID NOT WORK; DEALER REMOVED AIR BUBBLES AND TOPPED OFF RADIATOR. THE DEALER MECHANICS MENTIONED THAT TYPICALLY THE THERMOSTATS OR TEMPERATURE SENSORS HAVE GONE IN THE CRUZES. 2 WEEKS LATER - SURE ENOUGH, BACK AT DEALERSHIP - NEED 2 TEMPERATURE SENSORS NOW. BASED ON BLOG ACTIVITIES - IT SEEMS LIKE THESE WARRANT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668600December 28, 2014
VISIBILITY/WIPER
DRIVERS SIDE WINDSHIELD WIPER FAILURE AT NIGHT, IN RAIN, AT SPEED, RESULTING IN SEVERE LOSS OF VISION. FOUND THAT WIPER TRANSMISSION INTERMEDIATE LINK SEPARATED FROM LH WIPER TRANSMISSION BELLCRANK AT BALLSOCKET..FURTHER IDENTIFIED PLASTIC BALLSOCKET ON LINK FAILED, AND COULD NOT BE REATTACHED. REPLACED WITH NEW WIPER TRANSMISSION ASSEMBLY P/N 95971326. OEM FAILED PART IDENTIFIED BY #95971324 DONGYANG 12/10/10 14:16:18 VEHICLE PRIMARILY DRIVEN IN RAINY CLIMATE, WIPERS USED A LOT. NEVER FROZEN TO WINDSHIELD, OR ICE/SNOW BUILDUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667535December 21, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I WAS PULLING OUT OF A GAS STATION, USE TO MY NORMAL POWER AND ALMOST GOT HIT BECAUSE MY CAR WOULDN'T GO OVER 15MPH FLOORED. THEN LOOKED DOWN AND SAW A ENGINE POWER IS REDUCED, SERVICE STABILI TRAK AND SERVICE TRACTION CONTROL. SO I TOOK TO A MECHANIC HE HOOKED IT UP AND THE CODE SHOWED UP AS MY THROTTLE BODY POSITION SENSOR. THEY REPLACED IT AND DROVE IT AND IT DROVE FINE FOR ABOUT TWO WEEKS. I WAS JUST GOING DOWN THE ROAD THEN ALL OF A SUDDEN MY CAR DID THE SAME THING. I LOST POWER SO FAST THAT I ABOUT GOT REAR ENDED. TOOK IT BACK TO THE BODY SHOP AND SHOWED THE SAME CODE SO THEY REPLACED THE PART AGAIN. AND TWO DAYS AFTER ALL THIS MY CAR IS DOING THIS AGAIN. THIS IS EXTREMELY DANGEROUS AT HOW IT LOOSES ENGINE POWER. IT LOOSES IT SO FAST THAT SOMEONE CAN GET HURT EXTREMELY BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664211December 15, 2014
STEERING
I WAS DRIVING ON A RESIDENTIAL ROAD AT AROUND 1030PM. I HAD A BLOW OUT ON MY CAR EARLIER ON THE PASSENGER FRONT TIRE SO I HAD PUT A DONUT ON THE FRONT PASSENGER SIDE. THE ROAD CURVED LEFT AND AS I WAS TRYING TO TURN MY VEHICLE TO GO AROUND THE CURVE OF THE ROAD MY STEERING WHEEL WOULD NOT TURN. IT WAS LOCKED IN A STRAIGHT POSITION. I APPLIED MY BRAKES BUT IT WAS TO LATE AND I HIT THE REAR END OF A PARKED SUV ON THE ROAD. I WAS VERY CONFUSED AND I HAD TO TAKE A FIELD SOBRIETY TEST IN WHICH I DID AND I PASSED. I WAS ISSUED A CITATION FOR FAILURE TO PROVIDE PROPER LOOK OUT. WHAT THE HECK IS THAT? I TOLD EVERYONE AT THE TIME OF THE INCIDENT THAT I COULD NOT TURN THE STEERING IT WOULD NOT TURN FOR ME, I HAVE HAD 2 LOWER BACK SURGERIES, I NEED ANOTHER ONE, I HAVE A SERIOUS PROBLEM WITH MY NECK WHICH IS GOING TO REQUIRE SURGERY, AT LEAST ONE SURGERY IF NOT MORE. I NEED TO HAVE MY LEFT KNEE RE DONE ALSO. I HAVE BEEN HAVING MAJOR HEADACHES AND MORE PAIN THAN USUAL SINCE THE ACCIDENT. MY LEFT WRIST GOT SCREWED UP ALSO. I COULD OF EASILY KILLED MYSELF. WELL THEN I GET THIS LETTER SAYING THAT THE STEERING WHEEL COULD HAVE FRICTION AND ACTUALLY STICK IN THE STRAIGHT POSITION. THE REASON BEING IS THAT THE CAUSE OF THE PROBLEM IS WORKERS NOT CORRECTLY INSTALLING CRITICAL PARTS ON THE CAR. SO ENGINEERS HAVE CHANGED THE INSTALLATION PROCESSES FOR THE STEERING WHEELS AND TRANSMISSIONS TO MAKE SURE PARTS ARE INSTALLED CORRECTLY. WELL IT IS A LITTLE TO LATE FOR THAT FOR ME. MY VEHICLE WAS TOTALED. I RECEIVED THE LETTER ON DECEMBER 5, 2014. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10664463December 15, 2014
STRUCTURE:BODY:DOOR
INTERIOR DOOR HANDLE CHROME PLASTIC OVER IS PEALING OFF, WITH SHARP EDGES EXPOSED. IT EASILY CAUSES CUTS, AND SCRATCHES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10663172December 9, 2014
ENGINE
I AM NOTIFYING YOU THAT I HAVE HAD MY WATER PUMP REPLACED THREE TIMES SINCE I HAVE OWNED THE CAR WHICH WAS BOUGHT IN APRIL OF 2012 WITH 9,000 MILES ON IT, IT SEEMS EVERY FALL I AM REPLACING THE WATER PUMP AS IT HAS SOME SORT OF LEAK INTERNALLY. IT IS VERY FRUSTRATING TO CONTINUE TO HAVE THIS PROBLEM. NOW RECENTLY MY TURBO OIL LINE SPRUNG A LEAK AT 92,000 MILES AND SO DID MY TRANSMISSION OIL LINE SO IT WAS BACK IN THE REPAIR SHOP. I HAVE ALSO HAD TO REPLACE THE HEATED SEAT ELEMENT AS THIS HAS BURNT OUT SOMEHOW. THIS CAR HAS BEEN VERY FRUSTRATING MECHANICALLY BUT OTHERWISE LOVE MY CRUZE. IS THERE ANYTHING I CAN DO BESIDES WAIT FOR THE 4TH WATER PUMP TO CLAIM A LEMON UNDER THE LEMON LAW? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661462December 1, 2014
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WAS TRAVELING ON THE HIGHWAY WITH CRUISE CONTROL SET AT 67MPH WHEN SUDDENLY THE CAR JUST LOST POWER AND THE ENGINE QUIT RUNNING. ALL OF THE DASHBOARD INSTRUMENTS LOST POWER ,GAS GAUGE REGISTERED EMPTY, ETC. ALTHOUGH THE RADIO DID NOT GO OFF. LUCKILY THIS HAPPENED WITH VERY LIGHT TRAFFIC AND WAS ABLE TO PULL OFF IN THE EMERGENCY LANE AND PUT THE VEHICLE IN PARK AND RESTARTED THE VEHICLE WITH NO TROUBLE. CONTINUED OUR TRIP AND DID NOT HAPPEN AGAIN. AFTER THINKING ABOUT THIS I DID NOTICE THE VEHICLE A FEW WEEKS AGO LOSING SOME ACCELERATING SPEED/POWER INTERMITTENTLY WHILE TRAVELING. NOT SURE IF THAT WAS AN INDICATOR OR NOT. DID CALL ONSTAR APPROXIMATELY 5 HOURS AFTER INCIDENT TO DIAGNOSE AND SEE IF ANY ERROR CODES CAME UP AND THEY STATED THEY SHOWED NOTHING. THIS IS MY DAUGHTERS VEHICLE AND I FEAR THAT IF SHE IS TRAVELING IN HEAVY TRAFFIC AND THIS HAPPENS AGAIN THAT THIS COULD CAUSE A SEVER ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661158November 28, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE ELECTRONIC STABILITY CONTROL LIGHTS KEEP FLASHING ON AND OFF WHILE DRIVING. I WILL BE DRIVING MY CAR THEN THE LIGHT WARNING LIGHT WILL FLASH, AND ALL LIGHTS IN THE DASHBOARD WILL BLINK ON AND OFF. THE BLINKER NOISE WILL TURN OFF THEN ON AGAIN. HOWEVER, THE ELEC. STABILITY CONTROL LIGHT DOES NOT STAY ON PERMANENTLY. IT'S LIKE MY CAR DOES IT WHEN IT FEELS LIKE IT. I HAVE TO TURN MY CAR OFF FOR A FEW MIN AND START IT AGAIN TO GET IT BACK TO NORMAL. THIS HAPPENS AT ANY LOCATION AND SPEED. YESTERDAY 11/27/14 THIS OCCURRED AND STEERING BECAME DIFFICULT. I HAVE TAKEN MY CRUZE IN BEFORE REGARDING THIS AND WAS TOLD IT COULD NOT BE DUPLICATED, THEREFORE THERE WAS NO PROBLEM. I DO NOT WANT TO BE DRIVING MY CAR IN FEAR OF SAFETY. I HAVE MADE ANOTHER APPT AT ANOTHER DEALERSHIP AND WAS ALREADY TOLD THEY WOULD HAVE THE CAR ALL DAY AND DO NOT PROVIDE ANY TYPE OF COURTESY CAR...THAT I WOULD HAVE TO RENT A CAR. THIS SERVICE ALSO "MAY OR MAY NOT BE COVERED UNDER WARRANTY" BECAUSE MY CRUZE IS FROM 2011 AND CURRENTLY HAVE OVER 50K MILES ON IT. I LOVE MY CRUZE, BUT THE SERVICE REGARDING THIS ISSUE IS TERRIBLE AND NEEDS TO BE ADDRESSED. VEHICLE SAFETY IS ON THE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660533November 24, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE, EXTERIOR LIGHTING
VEHICLE SHUTDOWN WHILE DRIVING ON HIGHWAY, SEVERAL TIMES. THE CAR ELECTRIC TURNS OFF AND OR FLASHES, STABILTRAK LIGHTS COME ON AND FLASHES, CHECK ENGINE FLASHING, CAR COMPLETELY SHUTS DOWN, STEERING IS ELECTRONIC OR MOTOR POWERED AND IS HARD TO USE, TRANSMISSION JERKS BEFORE SHUTDOWN AND BREAKS DON'T WORK VERY WELL. RAN OVER CURB AND OFF THE ROAD TO AVOID COLLIDING WITH OTHER VEHICLES. PICTURE, IM DRIVING ON A HIGHWAY AT NIGHT DOING 65 OR SO, ALL POWER GOES OUT, ITS DARK, OTHER CARS CAN NOT SEE ME WELL, THEY ARE SWERVING AND IM SWERVING. THIS HAPPENED FIRST AROUND 20K AND HAS HAPPENED ON SEVERAL OCCASIONS AFTER. NO CORRECTIONS OFFERED BY GM UNDER WARRANTY, COMPLAINTS WERE COMPLETELY IGNORED, UNTIL MURDOCK CHEVY IN MANHATTAN KS. THEY ARE CURRENTLY TRYING TO GET IT FIXED AND GAVE ME A LONER CAR, ALL OTHER SERVICING DEALERS REFUSED A LOANER CAR, AND TOLD ME ITS FIXED EACH TIME. CAR STILL HAS THE PROBLEMS LISTED AND NO SOLUTION IS GIVEN FROM GM OR CHEVY TO FIX THIS DEADLY SITUATION. ALSO DAMAGE TO THE CAR FROM AN ENGINE OVERHEAT OR DASHBOARD OVERHEAT AT THE SAME TIME DAMAGING ELECTRIC, WINDSHIELD, RADIO, GAUGES AND DASH COMPARTMENT LEVER. EXTREME HEAT, BURNING SMELL INSIDE. FLOORBOARD BY THE FEET MELTS CARPET AND BURNS FEET, ALL AT THE SAME TIME, ON DRIVES OF 30 MINUTES OR MORE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660324November 23, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON THIS DATE WE SCHEDULED A OIL CHANGE WITH A DEALER WHO HAS PERFORMED ALL MAINTENANCE, RECALLS AND REPAIRS SINCE THE PURCHASE OF OUR NEW CAR. WE WHERE NOTIFIED THAT THE CAR WAS READY FOR PICK UP THAT MORNING AS WE ARRIVED WE PAID OUR INVOICE, THE CONSULTANT MADE US AWARE THAT THE ENGINE LIGHT CAME ON (FIRST TIME SINCE NEW?) THIS CONSULTANT DID NOT DOCUMENT THIS ENGINE LIGHT TO OUR RECORDS. WELL, THE ENGINE LIGHT KEPT GOING OFF AND ON DURING THE NEXT 10K MILES (2 OIL CHANGE LATER, OUT OF WARRANTY, MY FAULT) I HAD THIS CHECK ENGINE LIGHT DIAGNOSED BY OUR DEALER AND THEY HAD THE CODES AND THEN FURTHER TRIED TO CORRECT THE PROBLEM. THEY WANTED $800.00 TO INSTALL A NEW AIR INTAKE MANIFOLD AND THROTTLE BODY THEN CONTINUE TO TEST FOR MORE PROBLEMS WITH NO GUARANTEE OF REPAIR. I COULD NOT AFFORD THE REPAIR AND DECLINED THE FIX. THE OTHER PROBLEM SURROUNDING THIS CAR SINCE APRIL 21, 2014 WAS THAT THE FUEL GAUGE WOULD NOT SHOW FULL AFTER FILL UP AND WOULD MOVE UP AND DOWN THE SCALE ON THE GAUGE. THE AC WOULD COME ON AT STRANGE TIMES WHEN RUNNING THE HEATER? WELL ANY WAYS THAT WAS 7 HOURS AT THE DEALER AND MADE FOR A LONG DAY. I HAD TO RETURN TO PICK UP THE COVER THEY FORGOT TO INSTALL OVER THE SPARK PLUGS, AND COMPLAINED ABOUT THE LEATHER SETS BEING SOAKING WET WITH WATER AND THAT THE CAR HAS HAD THESE PROBLEMS SINCE APRIL 2014 UNDER WARRANTY, THE DEALER DID NOT WANT TO HELP US? I PURCHASED THIS CAR FROM THEM AND PURCHASED THE 35K OIL CHANGE EXTENDED WARRANTY AND BUMPER TO BUMPER WARRANTY? THIS DEALER DID ALL ! THE MAINTENANCE, RECALLS AND REPAIRS. I'M GLAD WE DIDN'T GO OVER THE 1000 FOOT CLIFF AT YELLOWSTONE WHEN THE BRAKES DECIDED NOT TO WORK (WE LEARNED LATER OF THE BRAKE RECALL) THEY HAVE A EXCUSE FOR EVERY QUESTION YOU ASK, NO REPORTS ON THE ALL POINT INSPECTION ON OUR BRAKES AND TIRES, PASSWORD PROBLEM THEY SAY? I'M READY TO BUY A TRUCK ELSEWHERE NOW, POOR GM AN CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660093November 21, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE VEHICLE STARTED JERKING AND THE CONTACT WAS UNABLE TO SHIFT GEARS. THE ENGINE STALLED AND WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659723November 20, 2014
POWER TRAIN, ELECTRICAL SYSTEM, STEERING, ENGINE
THE VEHICLE WOULD NOT SHIFT OUT OF PARK NOR REMOVE THE KEY. THE WHEEL WAS LOCKED AS WELL AS THE SHIFT LEVER. THE CAR WOULD TURN ON HOWEVER WOULD NOT MOVE. THERE WAS NO LIGHTS IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659320November 19, 2014
ENGINE, POWER TRAIN
VEHICLE HAS HAD WATER PUMP REPLACED EARLIER THIS YEAR UNDER WARRANTY - AND HAD THE TURBO CHARGER REPLACED LAST WEEK UNDER WARRANTY. NOT COVERED UNDER WARRANTY LAST WEEK WAS A "LEAKING" BATTERY. SINCE BATTERY WAS ORIGINAL - I FELT IT WAS WORTH REPLACING. YESTERDAY, WHILE DRIVING TO WORK, THE CHECK ENGINE LIGHT CAME ON AND THE HEATER STOPPED WORKING. TODAY - THE DEALER CALLS ME AND STATES THAT THEY NEED TO REPLACE A HOSE AND OUTLET. THERE WAS NO LEAK YESTERDAY - AND THEY STATE THAT THERE IS A LEAK AND THIS IS THE REASON. THEY WANT $250 FOR REPAIRS. THE HOSE WAS FINE YESTERDAY - AND THE OUTLET SHOULD HAVE BEEN REPLACED WITH THE WATER PUMP (ACTUALLY THEY SHOULD HAVE REPLACED THE HOSE AT THAT TIME ALSO). NO RESPONSE FROM GM QUALITY CARE. OVER $500 IN THE LAST TWO WEEKS - AND I AM NOT CERTAIN THAT THIS ISSUE IS OVER. IT HAS ALSO HAD TWO COMPUTERS REPLACED WHEN I FIRST GOT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659093November 18, 2014
SERVICE BRAKES
BRAKE PEDDLE BECOMES VERY HARD IN FORWARD OR REVERSE AND WILL STOP THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659105November 18, 2014
ENGINE
MY WIFE NOTICE THE COOLANT RESERVOIR LEVEL HAD FALLING WELL BELOW THE FULL MARK. SHE NOTIFIED ME THAT SHE NEEDED COOLANT ADDED. SO WE BOTH INSPECTED THE CAR AND COULD NOT FIND ANY LEAKS SO ELECTED TO FILL THE RESERVOIR AND NOTIFIED THE DEALER. THE DEALER FOUND THAT THE WATER PUMP SEAL WAS BAD AND THAT THE COOLANT WOULD DRIP ONTO THE UNDERLYING PAN AND EVAPORATE NOT LEAVING A TRACE OF A LEAK. THIS WAS PART OF A RECALL SO THE REPAIR WAS MADE. APRIL 2014, MILEAGE 88000. ANOTHER COOLANT LEAK, OUTLET MANIFOLD AND HOSE FAILURE. NOT COVERED UNDER WARRANTIES DUE TO IT BEING A HOSE. SO I WAS CHARGED $243.80 FOR WHAT TURNED OUT TO BE A OUTLET MANIFOLD, ATTACHED TO THE ENGINE (FAILURE). BECAUSE A HOSE WAS ATTACHED TO IT THEY CLAIMED IT WAS NOT COVERED! MY INVOICE READS $180.00 LABOR, 20.60 COOLANT, OUTLET 30.08 AND HOSE 13.12. 11/18/2014, ANOTHER COOLANT LEAK. I HAVE AN APPOINTMENT ON 11/20/2014 WITH THE DEALER AND I'M GOING TO ASK FOR A REFUND DUE TO IN MY OPINION EXCESSIVE COOLANT PROBLEMS. I BELIEVE THIS COULD EFFECT THE ENGINE COOLING PERFORMANCE AND DAMAGE THE ENGINE IF NOT ALREADY. I HAVE PAID FOR THE FULL WARRANTY PACKAGE WHEN THE CAR WAS PURCHASED PLUS EXTENDED WARRANTY PACKAGE. THE DEALER IS THE ONLY SERVICE DEPT. TO EVER TOUCH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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