Chevrolet Cruze Complaints (2013)

587 consumer complaints on file.

#11058604January 4, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REMOVED AND RECONNECTED THE BATTERY CABLE IN ORDER FOR THE VEHICLE TO FUNCTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057795December 31, 2017
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE DEFROST DOESN'T WORK ON THE DRIVERS SIDE. WHEN I TURN THE SETTINGS TO DEFROST, THE FACE VENTS TURN ON FULL POWER. IVE TRIED ALL OF THE DIFFERENT SETTINGS (FACE, FEET, FACE AND FEET, DEFROST AND FEET, ETC) AND THE DEFROST WONT WORK ON ANY OF THEM. THIS CAUSES MY WINDOW TO FOG UP AND ICE OVER ON THE DRIVERS SIDE. WHILE IM DRIVING! ITS NOT ONLY ANNOYING , IT'S EXTREMELY DANGEROUS AND UNSAFE WHEN DRIVIG DURING THE WINTER MONTHS. THERE IS NOTHING IN THE VENTS. I CHECKED. I TRIED TO TAKE PICTURES TO SHOW HOW I HAVE NO VISIBILITY. IT'S ALOT WORSE IN PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057513December 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
DRIVING AND WHEN I HIT A BUM THE CAR STARTED TO GO SLOWLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053607December 9, 2017
SERVICE BRAKES
ENGAGE BRAKES AND THEY GRAB THEN RELEASE PULSATES CANT SEEM TO STOP ON ROADS LAST 2 TIMES LITTLE SNOW IN MOTION SLOW JUST STARTED DOING THIS CAR ACTS LIKE ITS JUMPING UP AND DOWN WHEN TRYING TO BRAKE ALSO NOTED REAR BRAKE LITE IN DARK IS FLICKERING WHEN I APPLY THE BRAKE PEDAL WHEN SITTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052229December 4, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057608November 30, 2017
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
I AM WRITING ASKING FOR YOU TO LOOK INTO WHAT I CALL ENDANGERING TO MOTORIST IN OUR STATE, MORE SO OF A DANGER TO ME. I AM FORCED TO DRIVE W/ SOMETHING CONNECTED TO MY BODY, VEHICLE, OR ANYTHING THEY CAN POSSIBLY CONNECT TO A TOOL UTILIZED BY OUR LAW ENFORCEMENT AGENCIES. THE TOOL IS USED TO DO UNDERCOVER WORK/INVESTIGATIONS WHICH I WAS TOLD IT'S USED BY SPECIAL INVESTIGATIONS FOR THE POLICE DEPARTMENT. AS I AM DRIVING, I HAVE TO TELL THEM WHILE DRIVING NOT TO PUT THAT ON MY CAR, MOVE THAT OFF MY BRAKES (WHICH SOMETIMES MY VEHICLE WOULDN'T STOP I HAD TO PRESS DOWN ALL THE WAY TO THE FLOOR FOR IT TO STOP AND MY BRAKES AREN'T BAD, THEY EVEN HAVE SOMETHING SETUP TO WHEN I AM BREAKING, SLOWING DOWN AND ABOUT TO TURN THAT IT LOCKS UP MY BREAKS AND CAUSES THE CARE TO DO SOMETHING LIKE A JERK THING OR INSTANT STOP, THEY HAVE MOVED IT TO THE BACK OF MY CAR WHICH MOVES THE OPPOSITE WAY MY VEHICLE IS BEING STEERED AND IT SPINS OUT ONLY ON ONE TIRE). THEY HAVE CREATED AN ILLEGAL SETUP WHICH HAS DAMAGED MY VEHICLE THAT'S BEING REPAIRED TODAY. WHEN DRIVING THEY PLACE IT MY BRAKES WHICH SOMETIMES DON'T STOP, THEY HAVE OTHERS DRIVING AT THE SAME TIME AS I AM AND IT EFFECTS THE DRIVING OF OTHERS, THEY MOVE MY VEHICLE WHICH IS STEERED THE OPPOSITE DIRECTION I AM CONTROLLING IT, IT CAN CAUSE YOU TO CRASH, IT'S HUGE DISTRACTION. THE OTHER MOTORIST ON THE ROAD AS I AM HAVE TRIED HELPING SOME HAVE ADMITTED TO DRIVING W/ THIS CONNECTED TO THEM PURPOSELY AND ARE TO INTENTIONALLY CAUSE AN ACCIDENT, THEY SAID IT'S A "GAME". WITH THE HELP OF SOME FROM THE LITTLE ROCK POLICE DEPARTMENT, AND FBI THEY ARE GIVEN THE WHERE ABOUT OF CERTAIN INDIVIDUALS AND THEY ARE TO CAUSE AN ACCIDENT. THE SETUP ALONE CAN CAUSE YOU TO CRASH. I HAVE MOTORIST WHO SPOKE UP AND TRIED HELPING ME AS I AM ON THE HIGHWAY AND THOSE WHO ARE CONTROLLING IT, WHICH ARE INDIVIDUALS WHO WORK FOR OUR LOCAL LAW ENFORCEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048201November 24, 2017
AIR BAGS
TL* THE CONTACT OWNS 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE IN FRONT ABRUPTLY STOPPED CAUSING THE CONTACT TO CRASH INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BETTEN BAKER CHEVROLET BUICK DEALER LOCATED AT 930 O'MALLEY DR, COOPERSVILLE, MI 49404 WHERE THE AIR BAG FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,897.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11047124November 18, 2017
ENGINE
MY OIL FEED LINE MELTED AND NOW OIL IS EVERYWHERE. I'M CONFUSED ON WHY THEY WOULD MAKE SOMETHING OUT OF PLASTIC BUT HAVE HOT PRESSURIZED OIL FLOW THROUGH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047218November 18, 2017
AIR BAGS, SEAT BELTS
I WAS STOPPED IN HIGHWAY TRAFFIC AND REAR-ENDED (I'VE ATTACHED THE CRASH REPORT FROM THE IN STATE POLICE). MY SEAT BELT DID NOT ENGAGE AND MY AIRBAG DID NOT DEPLOY CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL RESULTING IN ABRASIONS AND TWO BLACK EYES. THIS SEEMS TO BE EITHER A SERIOUS DESIGN PROBLEM OR A MANUFACTURER DEFECT. REGARDLESS, THE SENSORS THAT CAUSE THE SEAT BELT TO LOCK SHOULD NOT BE IN THE FRONT OF THE CAR AS THEY THEN PROVIDE NO PROTECTION FROM A REAR END COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11042770November 2, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT NOTICED A LEAK COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO CHEVROLET OF SPARTANBURG (1051 ASHEVILLE HWY, SPARTANBURG, SC 29303) AND WAS INFORMED THAT THE FAILURE WAS NORMAL. THE DEALER STATED THAT COOLANT WAS LEAKING INTO THE RELEASE VALVE AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039383October 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DON BROWN CHEVROLET IN SAINT LOUIS, MISSOURI WHERE IT WAS DIAGNOSED THAT THE TURBO ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE TURBO ASSEMBLY RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034092October 17, 2017
ENGINE
I HAVE A LEAK IN MY COOLANT SYSTEM. SINCE I'VE GOTTEN THE CAR IN OCTOBER 2016, I'VE EXPERIENCED A WEIRD BURNING SMELL, BEFORE I HAD EVEN DISCOVERED WHAT THE ISSUE WAS. IN JUNE 2017, MY ENGINE OVERHEATED DUE TO A MALFUNCTION IN MY COOLANT SYSTEM. AS A RESULT, I HAD MY COOLANT FLANGE REPLACED. A FEW DAYS LATER, MY CAR BEGAN TO SMOKE AND MY ENGINE WENT IDLE. THE COOLANT LEAKS FROM THE FLANGE AND THE RESERVOIR OFTEN. SOMETIMES, IT LEAKS AS I DRIVE, OTHER TIMES, IT'LL BE PARKED AND LEAK OUT WHEN IDLE. I NEVER USE MY AIR CONDITIONING OR HEAT ANYMORE DUE TO THE BURNING SMELL OF THE COOLANT. I HAD MY COOLANT FLANGE REPLACED A SECOND TIME. MY CAR WAS DOWN FOR 3 MONTHS AND I JUST GOT IT REPAIRED AGAIN. LAST WEEK, OCTOBER 10, 2017, MY CAR BEGAN TO SMOKE AGAIN, MY ENGINE WENT IDLE, AND WHEN I POPPED THE HOOD, THE COOLANT HAD LEAKED OUT COMPLETELY. ANY TIME IT HAS OVERHEATED AND THE ENGINE WHEN IDLE, I'VE BEEN ON THE FREEWAY, DRIVING AT LEAST 60 MPH OR ON THE STREET, DRIVING AT LEAST 30 MPH. MORE RECENTLY, WHEN IT OVERHEATED, THE CAR HAD BEEN IDLE FOR 2 HOURS AND THEN 5 MINS INTO ME DRIVING IT, IT HAPPENED. I WAS DRIVING DOWN A DARK HIGHWAY, GOING ABOUT 25 MPH. BEFORE THE ENGINE OVERHEATED, I HAD 65% OIL LIFE AND AFTERWARDS, I HAD 0% OIL LIFE. MY UNCLE HAD JUST ADDED COOLANT TO MY RESERVOIR THE DAY BEFORE, BUT IT LEAKED OUT COMPLETELY. LUCKILY, I WAS NOT ALONE THIS TIME. I'M ALWAYS CAUTIOUS THAT MY ENGINE WILL BLOW OUT WHEN I DRIVE IT. MY MECHANIC INFORMED ME TO BE SURE THAT I ALWAYS HAD COOLANT AND WATER IN MY TRUNK AT ALL TIMES, IN CASE IT LEAKS OUT. I TRAVEL 40 MINS TO WORK EVERY OTHER DAY AND IT'S QUITE FRIGHTENING, KNOWING THAT AT ANY TIME, MY ENGINE MAY OVERHEAT AGAIN, DUE TO THE COOLANT LEAK. I'M ALMOST POSITIVE THAT THERE'S A RECALL FOR THIS ISSUE, BUT I NEED CONFIRMATION. I HAVE NOT RECEIVED A RECALL NOTICE, BUT I'VE DONE RESEARCH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034176October 17, 2017
ELECTRICAL SYSTEM
AFTER DRIVING I PARK AND REMOVED THE KEY, THE ENGINE TURN ON AND 2 SECONDS TURNS OFF, I MENTION TO MY BOSS, AND MY 12YRS OLD SON WE GOT SCARED I THOUGH SOME SPELL OR SOMETHING.STILL DOES THAT 3 TIMES OF MONTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033058October 12, 2017
ENGINE
CAR HAS CONSISTENT COOLANT LEAK. VEHICLE CONTINUES TO OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029967September 26, 2017
ENGINE
WHILE DRIVING THE VEHICLES MOTOR LOOSES POWER. THE ELECTRONICS STAY ON BUT THE ENGINE IS SHUT OFF. ONLY HAPPENS WHILE DRIVING, IT HAS HAPPENED ONCE ON THE HIGHWAY GOING APPROX. 65MPH, ANOTHER TIME WHILE GOING 55MPH ON A 2 LANE COUNTRY ROAD, ONCE WHILE GOING 10MPHIN A PARKING LOT AND ANOTHER WHILE BACKING OUT OF DRIVE WAY AT APPROX. 5MPH. EACH TIME IT HAS HAPPENED THE VEHIVLE HAS BEEN IN MOTION, GOING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023640September 15, 2017
UNKNOWN OR OTHER
NEEDS RECALLS MAILED TRANSMISSION NEEDS TO BE REPLACED HAS 50380 MILES CANNOT FIND THE PARTS TO REPAIR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021320September 4, 2017
VISIBILITY/WIPER
DRIVER WINDSHIELD WIPER JUST STOP WORKING WHILE DRIVING ON HIGHWAY IN THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021012September 1, 2017
ENGINE
ENGINE COOLANT THERMOSTAT SENSORS. I HAVE REPLACED IT TWICE IN 2 MONTHS. I HAVE FOUND NOTHING BUT PROBLEMS OF THE SAME SORT ALL OVER THE INTERNET WITH MANY MODEL YEARS OF THE CAR I HAVE. THINGS JUST DON'T GO BAD THAT SOON UNLESS THERE IS A SIGNIFICANT ELECTRICAL OR ENGINE ISSUE. I SEE NO RECALLS FOR MY YEAR ON ANYTHING AND I FIND IT HARD 1 YEAR MODEL HAS NO RECALL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020703August 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
IN PARK AT RANDOM TIMES THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHT WILL COME ON. THE CAR IS REAL SLUGGISH AT TAKE OF, I CAN NOT LEAVE A STOP SIGN WITH A CAR ANY LESS THAN 40-50 CAR LINKS AWAY WITHOUT FEAR OF GETTING HIT. WHEN THE SPEED FINALLY STARTS TO PICK UP IT SHIFTS ROUGH AT TIMES. THE CAR ALSO FEELS LIKE IT IS JUMPING WHEN IN DRIVE AND HOLDING THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018983August 22, 2017
STEERING
I WAS DRIVING HOME FROM THE STORE AND THE "SERVICE POWER STEERING" LIGHT CAME ON AND I LOST POWER STEERING. THE STABILITRAK LIGHT WAS ALSO ON. IT WAS VERY DIFFICULT TO STEER THE CAR HOME. I TOOK THE CAR TO THE DEALER AND THEY TELL ME THEY CAN'T FIND ANYTHING WRONG WITH THE CAR. THEY ARE GOING TO KEEP IT ANOTHER DAY TO SEE IF THEY CAN MAKE THE CODE COME UP, BUT IF IT DOESN'T THEN I GET TO DRIVE A CAR THAT CAN CRASH BECAUSE OF POWER STEERING FAILURE. THIS IS EXTREMELY DANGEROUS TO HAVE THE STEERING GO OUT WHILE DRIVING. GM NEEDS TO FIND OUT WHY THIS IS HAPPENING AND FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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