Chevrolet Cruze Complaints (2012)

865 consumer complaints on file.

#11035008March 16, 2018
SERVICE BRAKES
2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO BRAKES MALFUNCTIONING WHEN TRYING TO STOP VEHICLE. *LD THE CONSUMER STATED IT WAS DISCOVERED THAT A BRAKE VACUUM MICRO SWITCH MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11079098March 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING THE RADIO AND OTHER INTERIOR LIGHTS STARTED FLASHING ON AND OFF. NOW ALONG WITH THAT THE CHECK ENGINE LIGHT IS ON, THE SERVICE STABILTRAC IS ON AND IT WILL LOOSE STEERING ASSIST AT TIMES. TODAY IT STARTED DYING WHEN TAKING OFF AND AT INTERSECTIONS.I HAVE SPOKEN TO A FEW DIFFRENT TECHS AND A COUPLE DIFFRENT SHOPS ON THIS MATTER AND NOBODY HAS ANY ANSWERS AS TO WHAT IT IS THEY ALL HAVE SAID THAT THEY HAVE SEVERAL DOING THE SAME THING AND CAN NOT FIGURE THEM OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078541March 11, 2018
ENGINE
I HAVE A VERY IMPORTANT ISSUE I HAVE REGARDING THE 2012 CHEVY CRUZE I BOUGHT ON APRIL 26TH, 2015 WITH APPROXIMATELY 29,000 MILES ON IT. IT WAS PURCHASED THROUGH CARMAX. AS OF THIS TIME MY CAR HAS 60,000 MILES ON IT. ON SUNDAY, FEBRUARY 18TH WHILE I WAS DRIVING THE CAR ON A MAJOR HIGHWAY SUDDENLY, I COULD NOT ACCELERATE FASTER THAN 25MPH, THE CHECK ENGINE LIGHT CAME ON, AND THE 'D' FOR DRIVE STARTED FLASHING AT ME. IT TURNS OUT THAT I NEEDED A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076683March 7, 2018
ENGINE
THE CAR WAS MOVING DOWN THE ROAD, AND ALL OF A SUDDEN, THE ENGINE LIGHT CAME ON, 'AC OFF DUE TO HIGH ENGINE TEMPERATURE'- FANS KICKED ON AND RAN NON STOP. COOLANT WAS ADDED IMMEDIATELY ONLY TO FIND OUT THAT THE HEAD CRACKED- THE COOLANT WAS RUNNING INTO THE OIL. THIS CAR WAS NOT VERY OLD AND IT FOR NO REASON SHOULD HAVE CRACKED. I THINK IT IS IN RELATION TO RECALL CAMPAIGN 12081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075581March 1, 2018
UNKNOWN OR OTHER
INTERIOR DOOR HANDLES PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074881February 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
SINCE NOVEMBER 2016 AT 56,000 MILES THE CAR HAS BEEN CONSTANTLY OVERHEATING. THE ENGINE COOLANT FLANGE, WATER PUMP, AND THERMOSTAT HAVE BEEN REPLACED 2XS. WHEN THIS HAPPENS THE CAR FLASHES SPORADIC MESSAGES SUCH AS A/C OFF HIGH ENGINE HEAT, SERVICE STABILITRAK, CHANGE OIL, ETC. THE CAR ALSO HAS STARTED LEAKING OIL. FINALLY ON FEBRUARY 10TH, 2018 THE CAR HAD THESE SAME ISSUES AGAIN AND THIS TIME THE ENGINE WENT ENTIRELY. THE CAR HAD TOTAL ENGINE FAILURE AT 83,500 MILES AND NOW REQUIRES A NEW ENGINE. THIS IS THE WORST CAR I HAVE EVER OWNED AND I WOULD NEVER RECOMMEND IT TO ANYONE. UPON GOING ONLINE EVERYONE HAS THESE SAME EXACT ISSUES SO I HAVE NO IDEA WHY MASSIVE RECALLS HAVE NOT BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074005February 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS CONTACT AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE AS WELL AS REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073449February 18, 2018
VISIBILITY/WIPER
WHEN YOU TURN THE DIAL TO USE THE WIPERS. IT DOES NOT WORK. YOU CAN PUSH IT, TO SPRAY THE WIPER FLUID, BUT THE WIPERS DONT MOVE. MY VECHILE ONLY HAS 51000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073266February 16, 2018
POWER TRAIN
THE TRANSMISSION WILL NOT HOLD THE CAR IT WILL ROLL BACKWARD WHEN ON AN SLIGHT INCLINE. WHILE ON MY WAY TO WORK I WAS SLOWING TO CROSS A SET OF TRAIN TRACKS ON A STATE HIGHWAY IN A SMALL TOWN AND THE TRANSMISSION WENT COMPLETELY OUT. LUCKILY I WAS ABLE TO GET OFF THE TRACKS. I AM UNSURE OF THE NAME OF THE PART THAT IS BROKEN. AFTER TALKING TO MANY MANY TRANSMISSION SPECIALISTS I HAVE FOUND THAT THIS HAPPENS VERY FREQUENTLY. IT SEEMS THE EXACT SAME THING THAT RECALL 14234 WAS ISSUED FOR HAS ALSO EFFECTED THE CRUZE. I DID HAVE TO HAVE THE CAR TOWED HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072949February 14, 2018
ENGINE
WITH HEATER AND FAN ON, NAUSEATING ODOR IS EMITTED FROM THE VENTS. THE ODOR SMELLS LIKE ANTI-FREEZE. THIS ODOR CANNOT BE SAFE TO BE INHALING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072444February 12, 2018
VISIBILITY/WIPER
HVAC DOOR ACTUATOR DOES NOT OPERATE CORRECTLY. CAR WILL NOT BLOW AIR ON TO THE WINDSHIELD TO DEFROST THE WINDOW. RESULTS IN POOR TO NO VISIBILITY WHILE DRIVING DUE TO INTERIOR FOG ON THE WINDOWS AND SPRAY FROM OTHER TRAFFIC FREEZING TO THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067297February 6, 2018
ENGINE
AT 45K MILES HAD GAS CAP MESSAGE A COUPLE OF TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALER AND THEY STATED THAT IT WAS EXHAUST MANIFOLD WHICH WAS $1000. I FEEL AT 45K (RURAL TOWN DRIVING) THERE MUST HAVE BEEN SOME DEFECT FOR THIS TO HAPPEN. DOES ANYONE KNOW OF ANY MANUFACTURE PROBLEMS WITH THE MANIFOLD ON CHEVY CRUZE 2012. ALSO HAD PROBLEMS WITH VEHICLE TRYING TO DIE RIGHT BEFORE TAKING IT TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067081February 5, 2018
VISIBILITY/WIPER
ALL HVAC FUNCTIONS WORKING EXCEPT DEFROSTER (WINDSHIELD) NOT FUNCTIONING. SNOW AND ICE WON'T THAW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064747January 24, 2018
STEERING, UNKNOWN OR OTHER
MY CARS OVER HEATING SIGNAL COMES ON AND TELLS ME TO SHUT OFF THE CAR ALL THE TIME WHILE DRIVING, ALSO THE POWER STEERING LOCKS UP WHILE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064484January 23, 2018
ELECTRONIC STABILITY CONTROL (ESC)
CAR RANDOMLY DISPLAYING SERVICE STABILITRAX AND DASHBOARD LIGHTS FLASH RADIO TURNS ON AND OFF. SEEMS TO HAPPEN MORE AT STOPS BUT SOMETIMES WHEN MOVING ALSO. STARTED WITH RADIO TURNING ON AND OFF ONLY BUT NOW INCLUDES THE OTHER ALSO. THIS HAS BEEN AN ISSUE FOR ABOUT A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063511January 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING, ON AT LEAST FOUR OCCASIONS, I HAVE LOST POWER COMPLETELY, CAUSING ALL ELECTRICAL FUNCTIONINGS TO STOP, MAKING ME LOSE ABILITY TO ACCELERATE, CAUSING MY LIGHTS TO SHUT OFF, AND ALL OTHER FUNCTIONALITIES OF THE CAR, BESIDES STEERING AND USING INERTIA, RESULTING IN PULLING OVER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. THERE ALSO SEEMS TO BE A SKIPPING OR JUMPING INVOLVING THE FUEL INJECTION WHEN ACCELERATING, WHICH MAKES SPEED REGULATION IRREGULAR, SPORADIC, AND DOES NOT ALLOW THE DRIVER TO MAKE ACCURATE JUDGEMENTS ON THE CARS CAPABILITIES CONCERNING TIMING AND DISTANCE TO OTHER DRIVERS. RECENTLY, I WAS IN MOTION DRIVING THROUGH CHATANOOGA, TN, WHERE IT IS MOUNTAINOUS AND HAS STEEP HILLS, DURING NIGHTTIME, SO VISIBILITY WAS LESSENED, AND DANGER, DUE TO THE TYPE OF ROAD IT WAS, WAS INCREASED. WHILE GOING DOWNHILL, LUCKILY, WITH OTHER CARS AROUND ME TRAVELING AT 70 MPH, MY CAR JUST SHUT OFF, COMPLETELY. I LOST THE ABILITY TO ACCELERATE, MY LIGHTS SHUT OFF, ALMOST CAUSING AN ACCIDENT WITH THE CARS AROUND ME. LUCKILY, I PULLED ONTO THE SHOULDER WITHOUT ANY DAMAGES. THIS HAPPENED AGAIN, ABOUT TWO MONTHS AGO, AT A STOP LIGHT. I BEGAN TO ACCELERATE, AND IN THE MIDDLE OF THE INTERSECTION, MY CAR SHUT OFF, I HAD TO COAST OFF OF THE ROAD, LOST ALL ACCELERATION, AND AGAIN ALMOST WAS INVOLVED IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062665January 14, 2018
VISIBILITY/WIPER
MY WINDSHIELD WIPERS HAD STOPPED WORKING COMPLETELY NO MOVEMENT AT ALL, THEY WERE MAKING A NOISE WHENEVER YOU TOGGLED THE WIPER CONTROL INSIDE THE CAR. SO I MAD AN APPOINTMENT FOR JAN 5TH, 2018 SO THAT IT COULD BE LOOKED AT AND FIXED. THEY TOLD ME THAT IT WAS MY WINDSHIELD WIPERS TRANSMISSION THAT NEEDED TO BE REPLACED. IN WHICH I KNEW I HAD BEEN RESEARCHING BEFORE HAND NEEDED TO BE SURE . AUTO SHOP TOLD ME THAT IT WOULD BE $149 FOR THE PART THAT I WOULD BE RESPONSIBLE FOR, AND THEY WOULD TAKE CARE OF THE LABOR AND, THEN SHE SAID NO IT WOULD BE $74.00 FOR PART AND I TOLD THEM TO GO AHEAD. THEY SAID THEY NEEDED TO ORDER THE PART AND IT MAY NOT BE THERE THAT DAY. SO I THEN MADE AN APPOINTMENT WITH THEM MONDAY JANUARY 8,2018 WHEN THEY WERE SUPPOSED TO HAVE THE PART DROPPED MY CAR OFF ON THAT SUNDAY JANUARY 7,2018 AND THEY CALLED ME MONDAY@9:30 TELLING ME MY CAR WAS READY SO I PICKED IT UP AFTER WORK.. SKIP FORWARD TO FRIDAY JANUARY 12,2018 I GET READY TO LEAVE FOR WORK AND GO OUTSIDE I CLEAR MY CAR OFF AND MY WINDSHIELD WIPERS AREN'T WORKING.. I SPRAY DE-ICER ON THEM PUT MY DEFROST ON REMOVE ICE AND ALL AND THEY ARE NOT WORKING... IT HAS ONLY BEEN 3 DAYS THAT I'VE HAD MY WINDSHIELD WIPERS TRANSMISSION REPAIRED AND I'M STILL HAVING THIS SAME ISSUE.... I NEED ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062381January 12, 2018
UNKNOWN OR OTHER
MY HUSBAND HAS REALIZED THAT MY CAR IS LEAKING OIL AND HE CAN NOT FIND WHERE IT IS COMING FROM DUE TO THE COLD WEATHER. HE WAS CHANGING THE OIL WHEN HE FOUND THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062053January 10, 2018
VISIBILITY/WIPER
I WAS DRIVING IN A RAINSTORM AND ALL OF A SUDDEN MY WINDSHEILD WIPERS STOPPED WORKING THIS IS EXTREMELY DANGEROUS AND I HAVE READ OTHER COMPLAINTS ABOUT THIS HAPPENING TO PEOPLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061339January 9, 2018
ENGINE
"TAKATA RECALL" I AM THE OWNER OF A 2012 CHEVY CRUZE AND IT ONLY HAS 44,000 MILES THIS IN WHICH THE TRANSMISSION HAS WENT OUT. IT STARTED OF DOWN SHIFTING HARD WHEN TAKING OFF AND JERKING. AS I SEARCHED ONLINE I FOUND THAT THIS IS A COMMON PROBLEM IN THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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