Chevrolet Cruze Complaints (2014)

703 consumer complaints on file.

#11289524December 16, 2019
ENGINE
FOR ABOUT ONE TO TWO MONTHS NOW, MY CAR HAS BEEN HAVING TROUBLE WHEN I'M GOING AT HIGHWAY SPEEDS. WHEN I ACCELERATE, WITH IT SOMETIMES NOT HAVING ME TO ACCELERATE, MY CAR FEELS AS IF IT "CAN'T KEEP UP". THIS IS MORE NOTICEABLE WHEN I'M GOING UP A HILL OR ANY ELEVATION. ONE SECOND I'LL BE GOING 70 MPH AND THE NEXT THE TACHOMETER SHOOTS UP TO PAST 4 AND 5. I'M SCARED THAT IT WILL BADLY EFFECT MY ENGINE GOING THAT FAST SINCE THIS HAS NOT HAPPENED BEFORR SO I HAVE TO TAKE MY FOOT OFF THE GAS FOR IT TO SLOW DONE AND 'CATCH UP' BEFORE I CAN ACCELERATE AGAIN. I HAVE BEEN INFORMED BY A CHEVROLET DEALERSHIP THIS IS DUE TO THE TURBO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288836December 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
EVERYTHING ON THE DASH SHUT OFF. HEAT AND AIR SHUT OFF. SERVICE STABILITY TRACK WARNING COMES ON. ENGINE FAN RUNNING ALL THE TIME. STEERING LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288585December 12, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE TURBO CHARGER IS KNOWN FOR GOING OUT. THIS CAN CAUSE LOSS OF POWER- EVEN ON HIGHWAYS. MY TURBO LOST POWER ON THE HIGHWAY, CAUSING MY SPEED TO DROP DOWN TO 50 MPH. I AM IN A LOT OF CHEVY CRUZE FORUMS AND THIS IS THE MAIN COMPLAINT. YOUR SPEED CAN BE NORMAL AND THEN ALL OF A SUDDEN JUST DROP DOWN TO BARELY ANYTHING. THIS COULD CAUSE SOMEONE TO REAR-END YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288582December 12, 2019
ENGINE, UNKNOWN OR OTHER
TURBO CHARGER VERY UNRELIABLE. GOES OUT EASILY. SEVERAL COMPLAINTS IN CHEVY CRUZE FORUMS OF THEIR TURBO CHARGERS GOING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286995December 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE PAGE PREVIOUS TO THIS ONE WOULD NOT LET MY CHECK EVERY BOX (3 MAX), THE OTHER THINGS I WOULD HAVE CHECKED THAT WERE AFFECTED ARE -LIGHTING -SPEED CONTROL -STEERING -WIPER -TRACTION PICTURES SHOW THESE TWO SIGNALS THAT POP UP "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL". WHILST IM DRIVING SOME COME THINGS START TO HAPPEN; THE RADIO/ DASH STEREO WILL FLICKER ON AND OFF- ALL NOISE STOPS (ANY MUSIC OR BLINKERS), THE HEATER/ AC WIL STOP BLOWING IF IT IS ON. SOMETIMES WHEN THIS HAPPENS MY POWER STEERING WILL ALSO GO OUT, JERKING THE STEERING WHEEL WHILE IM DRIVING, AND HAPPENS ALOT WHEN IM TURNING (VERY SCARY). THE DASH WILL ALSO FLICKER WITH ABS, BRAKE, TRACTION, LIGHTS. SOME DAYS IT WILL HAPPEN VERY FREQUENTLY ,OTHER DAYS IT WILL ONLY HAPPEN A COUPLE TIMES. I AM UNCERTAIN WHAT I AM DOING THAT IS MAKING IT ACT THIS WAY. WHEN I AM AT A STOPLIGHT, OR DRIVE THRU AND THE SAME THING AS ABOVE HAPPENS MY ENGINE WILL SUDDENLY SHUT OFF WHILE MY WINDSHIELD WIPERS ACTIVATE OUT OF NO WHERE- VERY STARTLING (THIS HAS HAPPENED WHILE MY GEAR SHIFT WAS IN PARK AND WHILE IM HOLDING THE BRAKE IN DRIVE). THIS HAS HAPPENED MULTIPLE TIMES AND WHILE IN DIFFERENT SITUATIONS, STATIONARY, IN MOTION, CITY STREET, HIGHWAY, TURNING, GOING STRAIGHT, BRAKING, NONE OF THIS HAS HAPPENED UNTIL A FEW MONTHS AGO. SOMETIMES WHEN I START MY CAR IN THE MORNING TO WARM I COME BACK OUTSIDE AND THEN ENGINE HAD SHUT ITSELF OFF. THE TRACTION DOES NOT SEEM LIKE IT IS GRIPPING TO THE ROAD VERY WELL, WINTER HAS JUST STARTED, AND I AM SCARED TO DRIVE IT. I AM GOING TO GET IT CHECKED OUT AT A CHEVY DEALERSHIP AS SOON AS I GET THE MONEY. I HAVE JUST NOW HAD THE CAR FOR A YEAR, MYSELF. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286460December 2, 2019
ENGINE
THE 2014 CRUZE WILL JUST TURN OFF, OR ROUGH IDLE AND THEN STOP, WHEN SLOWING DOWN TO A RED LIGHT, OR TRYING TO SLOWLY DRIVE THOUGH A LINE FOR A PICK UP WINDOW TO ORDER FOOD OR THE LIKE. THE CAR HAS A ROUGH IDLE ( FEELS LIKE CAR IS JUMPING FORWARD CHUGGING IN A ROUGH IDLE ) AND THEN SHUTS DOWN. IT ALWAYS HAPPENS WHEN CAR IS SLOWLY MOVING. ITS VERY DANGEROUS AND WHEN CARS ARE BEHIND YOU AT A LIGHT ITS VERY SCARY. IT IS HAPPENING MORE AND MORE. THE CAR ONLY DOES THIS WHEN ITS SLOWING DOWN TO STOP AT A LIGHT, OR TRYING TO MOVE THOUGH A SLOW LINE THOUGH A PICK UP WINDOW BUT THERE ARE ALWAYS CARS BEHIND YOU THAT DON'T UNDERSTAND WHAT IS GOING ON AND IT IS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282737November 27, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPERS DO FULL ROTATIONS BUT STOP IN THE MIDDLE OF THE WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281985November 24, 2019
VEHICLE SPEED CONTROL
IN A PARKING LOT, GOING ABOUT 5MPH, CAR SUDDENLY ACCELERATED OUT OF CONTROL AND WENT UP A SLOPE CRASHED INTO A TREE STUMP AND GRAZED THE BACK OF A PARKED CAR WITH NO OCCUPANTS. AIR BAGS DID NOT GO OFF AND I WAS NOT INJURED BUT FRONT HOOD DETACHED AND I HAD IT TOWED TO MY DEALERS BODY SHOP. HAPPENED YESTERDAY, CALLED POLICE BUT THEY DO NOT COME TO PRIVATE LOTS. EXCHANGED INFO WITH THE PARKED CAR OWNERS WHEN THEY RETURNED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281934November 23, 2019
UNKNOWN OR OTHER
SOMETIMES MY CAR TURNS OFF OUT OF NO WHERE WHILE IM TURNING. SAYS SOMETHING ABOUT AIRBAGS ON THE SCREEN AND THAN TURNS OFF. WHEN IM AT A RED LIGHT THE CAR WANTS TO TURN OFF. WHEN IM DONE PUTTING GAS AND I TURN IT BACK ON IT TAKES A WHILE TO TURN BACK ON. IT HAS BEEN DOING IT BEFORE AND IT HAD STOPPED FOR A WHILE BUT ITS STARTING AGAIN. ALMOST CAUSED ME TO GET HIT WHEN IT TURNED OFF WHILE I WAS TURNING AFTER A STOP SIGN AND ABOUT TO GO ON THE HIGHWAY IT TURNS ON AFTER I KEEP TRYING AND SAYS TO OPEN THE DRIVERS WINDOW AFTER I TURN IT ON FROM IT TURNING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281825November 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WATER PUMP LEAKED. THE VEHICLE WAS TAKEN TO GILL AUTO GROUP MADERA (559-474-4475, LOCATED AT 1100 S MADERA AVE, MADERA, CA 93637) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED THE CONTACT $100. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279487November 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AUX SIGNAL COME ON OVER THE RADIO I CAN'T LISTEN TO THE RADIO AND EVERY NOW AND AGAIN THE ONSTAR LADY COMES ON WITHOUT ANYONE PUSHING A BUTTON I TURNED OFF THE BLUE TOOTH AS WELL. ALSO EVERY 2-3 MONTHS MY CAR BATTERY DIES WITHOUT CAUSE EVERY LIGHT IS OFF THIS OCCURS WHEN THE RADIO STARTS ACTING OUT MORE FREQUENTLY THIS HAS HAPPENED SINCE I BOUGHT THE CAR AND THE DEALER COULDN'T FIGURE IT OUT EITHER SO I HAD TO BUY A BATTERY CHARGER BECAUSE I NEVER KNOW WHEN MY BATTERY WILL DIE. I EVEN CHANGED THE BATTERY THIS YEAR N STILL IT DIES WITHOUT CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279379November 11, 2019
VISIBILITY/WIPER
DRIVER SIDE BLADE STOPPED WORKING ON HIGHWAY IN RAIN. BROKEN SWIVEL CONNECTION ON TRANSMISSION ARM AND LATER REPAIR REPLACING WHOLE UNIT($300+).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278156November 4, 2019
VISIBILITY/WIPER
THIN, WEAK PLASTIC USED FOR GEARS ON A/C AIR DISTRIBUTOR LEVER. SEE PART #53 IN THE ATTACHED PARTSDIAGRAM.JPG FOR REFERENCE. THIS LEVER IS LOCATED INSIDE THE DASH, AND IS USED TO DIVERT AIRFLOW TO WINDSHIELD/DEFROST. COLD WEATHER CAUSES THIS PLASIC TO BREAK WHEN ATTEMPTING TO ENGAGE WINDSHIELD/DEFROST AIRFLOW. THIS MAKES IT IMPOSSIBLE TO GET WARM OR DEHUMIDIFIED AIR TO THE WINDSHIELD, WHICH CAUSES ICE OR FOG TO BUILD UP AND RESULTS IN UNSAFELY DIMINISHED VISIBILITY. ISSUE OCCURRED WHILE VEHICLE WAS STATIONARY AND IDLING TO ALLOW WINDSHIELD TO DEFROST. AIRFLOW WAS ADJUSTED TO BLOW TO THE WINDSHIELD, AND THE DISTRIBUTOR LEVER BROKE AS THE GEAR TEETH ENGAGED. SEE ATTACHED BROKENLEVER.JPG FOR REFERENCE. VEHICLE WAS APPROXIMATELY 3 YEARS OLD AT THE TIME OF THE BREAK. THIS PART DIRECTLY AFFECTS VISIBILITY IN COLD OR HUMID WEATHER, AND SHOULD BE MORE ROBUST CONSIDERING MUCH OF ITS FUNCTION IS TO BE USED IN COLD TEMPERATURES. IT IS A VERY COMMON POINT OF FAILURE AND MAKES THE VEHICLE UNSAFE TO OPERATE WHEN BROKEN. COST OF LABOR FOR REPLACING IS PROHIBITIVELY EXPENSIVE DUE TO ITS LOCATION INSIDE THE DASH, BEHIND THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271514October 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
WE HAVE PUT OVER 3,000 DOLLARS IN THIS CAR AND ONLY HAD IT A YEAR AND HALF. EVERY TIME WE FIX A PROBLEM SOMEONE ELSE IMMEDIATELY GOES WRONG. WE ARE CURRENTLY ON THE 3RD TURBO, REPLACED COILPACK FOR A MISFIRE, REPLACED PLUGS, PVC VALVE AND COVER, DIFFERENT HOES TO THE ENGINE, SENSORS. IT HAS 110,000 MILES ON IT. ITS MY DAILY DRIVE TO WORK AND ITS BEEN BROKE DOWN HALF THE TIME IVE OWNED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271669October 28, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE NEW TIRES INSTALLED. THE CONTACT WAS ADVISED THAT THE TWO FRONTAL TIE RODS NEEDED TO BE REPLACED, ALONG WITH THE CATALYTIC CONVERTER. THE TIE RODS WERE REPLACED, BUT THE CATALYTIC CONVERTER WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271155October 26, 2019
ELECTRICAL SYSTEM, ENGINE
THE CAR WAS BEING DRIVEN FROM ONE STATE TO THE NEXT. IT WAS A TWO IN A HALF HOUR DRIVE. NOT EVEN A HOUR INTO IT THE CHECK ENGINE LIGHT CAME ON. THE WE MADE SURE TO CHECK EVERYTHING BEFORE WE LEFT HOME. IT WAS FINE. THAN THE AUTO START WOULDN'T WORK. ALLIED ON START AND THEY SAID YOU SHOULD BE ABLE TO. BUT I CAN'T. THAN IT STARTED MAKING THIS WEIRD SOUND WHENEVER I DRIVE. I WENT TO AUTOZONE AND THEY SAID THERE'S NOTHING CAUGHT IN IT, IT'S THE ENGINE. NOW WHENEVER I DRIVE AND WAIT AT A RED LIGHT THE CAR STARTS SHAKING A LOT. IT'S RAINING NOW AND I'M SCARED I MY LOSS CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271207October 26, 2019
ENGINE
THE ENGINE KEEPS OVERHEATING EVEN AFTER REPLACING MULTIPLE DIFFERENT PARTS NOW THE ENGINE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271259October 26, 2019
ELECTRICAL SYSTEM, ENGINE
NOX POSITION 1 SENSOR WENT BAD. IT WAS RECALLED ON OTHER CHEVY CRUZE DIESEL VINS BUT MINE WAS NOT RECALLED AND IT WENT BAD I TOOK IT TO THE DEALER FOR A CHECK ENGINE LIGHT AND THEY TOLD ME IT WAS A NOX SENSOR BUT THAT IT WAS NOT RECALLED ON MY VIN SO IT WAS NOT COVERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270200October 22, 2019
UNKNOWN OR OTHER
THE RADIO FREEZES UP WHILE I AM DRIVING. NONE OF THE RADIO BUTTONS FUNCTION. I CANNOT TURN THE RADIO OFF, CHANGE CHANNEL, ADJUST VOLUME, ETC. I JUST HAD THE SPECIAL COVERAGE REPAIR DONE FOR THE WATER INTRUSION ON THE SIDE DETECTION SYSTEM. THE RADIO WORKED PERFECTLY FINE BEFORE THE SPECIAL COVERAGE WORK WAS PERFORMED. I WENT BACK TO THE DEALER AND THEY INDICATED THAT IT IS NOT RELATED TO THE WATER INTRUSION AND IT WOULD BE $120 JUST TO CONNECT THE COMPUTER TO THE CAR. HE TOLD ME IF IT IS THE RADIO, YOU WILL HAVE TO PAY FOR IT OUT OF POCKET. I SAW A NEW SPECIAL COVERAGE BULLETIN ABOUT THE NEGATIVE BATTERY CABLE CLAMP NOT BEING ABLE TO REMAIN TIGHT TO THE BATTERY TERMINAL ON THE INTERNET. I NEED TO KNOW IF IT APPLIES TO MY 2014 CHEVY CRUZE BECAUSE I DID NOT RECEIVE ANY INFORMATION BY MAIL ON THIS. THANK YOU .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269923October 21, 2019
ELECTRICAL SYSTEM
IT STARTS ON ITS OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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