Chevrolet Cruze Complaints (2011)

733 consumer complaints on file.

#11073149February 15, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO MAKE A 3-POINT TURN, THE VEHICLE WAS SHIFTED INTO REVERSE, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT AFTER FOUR ATTEMPTS, THE VEHICLE WAS ABLE TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, A WHISTLING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. AFTER THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY, TURNED OFF, AND RESTARTED, THE VEHICLE OPERATED CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A CHEVROLET DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD TOW THE VEHICLE TO WINTER CHEVROLET (3750 CENTURY CT., PITTSBURG, CA 94565). THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072401February 12, 2018
UNKNOWN OR OTHER
" TAKATA RECALL" TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072148February 11, 2018
VISIBILITY/WIPER
THE WINDSHIELD WIPERS WILL NOT WORK UNLESS PLACED ON HIGH SPEED, AND EVEN THEN, THEY STOP HALFWAY ON THE WINDSHIELD CAUSING VISABILITY ISSUES. THIS HAPPENED WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066289February 9, 2018
POWER TRAIN
2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO LACK OF POWER AND ACCELERATION ISSUES. *LD THE CONSUMER STATED THE TURBO POSITION IF THE ENGINE WAS HEAVILY DAMAGED AND NEEDED TO BE REPLACED. THE BRAKELINE HAD A FLUID LEAK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE ENGINE REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071821February 8, 2018
POWER TRAIN
WHEN TAKING OFF FROM STOPPED POSITION THE CAR JERKED AND WOULD NOT SHIFT TO SECOND, WITHOUT TAPPING THE GAS PEDDLE. AFTER PULLING INTO WHERE I LIVE, I STOPPED AND TRIED TO DRIVE FORWARD BUT IT WOULD NOT MOVE ONLY IN REVERSE WOULD THE CAR MOVE. THE CAR IS IN THE SHOP NOW. STILL DON'T KNOW WHAT IS WRONG. I WILL NEVER BUY ANOTHER CHEVY CRUZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066797February 3, 2018
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SET UP THE AIRBAG AND THE CAR MILEAGE DOES LOOK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066574February 2, 2018
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT SHOWS UP ON DASHBOARD, LOUD NOISE AS THOUGH ENGINE REVVING UP, WARNING NOTIFICATION, A.C. NOT WORKING OVERHEATING. CAR WAS IN DRIVING MODE ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063550January 18, 2018
SERVICE BRAKES
MANUAL TRANSMISSION, NEUTRAL GEAR AND EMERGENCY BRAKE ALWAYS USED WHEN PARKING THE CAR. NOTICED THAT WHEN REMOVING THE E-BRAKE ON A HILL, THE CAR ROLLS SLIGHTLY BACKWARDS AND IT SEEMED AS IF THE E-BRAKE ENGAGED EVEN AFTER IT BEING REMOVED. THERE WAS ALSO FRICTION WHEN USING THE BRAKES, ALMOST LIKE THE BRAKE PADS WERE GETTING LOW, HOWEVER THEY HAD JUST BEEN REPLACED. TOOK THE CAR INTO THE MECHANIC AND WAS TOLD THE E-BRAKE CABLE RUNNING FROM THE EMERGENCY BRAKE TO THE BACK TIRES IS MALFUNCTIONING TO WHERE IT FAILS TO RETRACT FULLY WHEN THE EMERGENCY BRAKE IS DISENGAGED. I HAVE BEEN TOLD THAT THIS PART IS ON A 4 WEEK BACK ORDER THROUGH GM BECAUSE IT IS A REOCCURRING PROBLEM, AND IT IS NOT A SAFETY ISSUE ACCORDING TO GM. HOWEVER, HAVING THE EMERGENCY BRAKE PARTIALLY ENGAGED IS DEFINITELY A MAJOR SAFETY ISSUE, SINCE IT CONFLICTS WITH NORMAL BRAKING WHEN DRIVING, CAUSING FRICTION IN THE BRAKES. NOT SAFE TO DRIVE ON, AND CAN'T EVEN BE FIXED SINCE IT IS ON BACK ORDER DUE TO A FAULT PART! MECHANIC SAYS HES SURPRISED MY BRAKES WERE NOT SMOKING. I DRIVE LONG DISTANCES BETWEEN STATES FREQUENTLY, AND IS COMPLETELY UNSAFE TO DRIVE, AND CANNOT FIX THE PART UNTIL THE BACK ORDER IS CAUGHT UP THROUGH GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063388January 17, 2018
SERVICE BRAKES
I WAS DRIVING IN A 25 MPH SPEED LIMIT ZONE AND WHEN COMING TO A STOP SIGN I WAS UNABLE TO APPLY THE BRAKES AS THEY WOULD NOT GO DOWN AND RODE COMPLETELY THROUGH AN INTERSECTION. THANKFULLY I WAS ABLE TO GET THE VEHICLE TO A STOP AFTER AND APPLY THE BRAKES WITH NO ACCIDENT OR INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062895January 15, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD FOGGING UP AT OUTSIDE HUMIDITY LEVELS OF 80% AND ABOVE; STATIONARY AS IN MOTION. THE AIR SYSTEM DOES NOT CLEAR THE INTERNAL WINDOW CONDENSATION FROM THE FRONT WINDSHIELD, UNLESS THE AC IS WORKING. WITH TEMPERATURES BELOW 75F, THERE'S NO NEED FOR AC, SO IT'S PREFERABLY TURNED OFF. HOWEVER PUTTING REGULAR AIR ON HEATER, WITH NO AC WILL FOG THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062680January 14, 2018
ELECTRONIC STABILITY CONTROL (ESC)
ENGINE POWER REDUCED COMES ON WITH SERVICE STABILITRACK SERVICE TRACTION CONTROL AND DROPS ENGINE SPEED AND LITERALLY HAVE TO PULL OVER AND RESTART CAR. NOW CAR WON'T EVEN IDLE FOR LONGER FOR A MINUTE BEFORE LIGHTS COME ON. ABSOLUTELY UNSAFE TO DRIVE AS I TRAVEL LONG DISTANCES FOR WORK AND TRAVEL WITH A SMALL CHILD WHICH IN THESE FREEZING TEMPERATURES IS EXTREMELY UNSAFE. HAD HAPPENED SEVERAL DATES MOST RECENT 1/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058619January 4, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE ON THE HIGHWAY AND ON THE STREET MULTIPLE TIMES THIS VEHICLE HAS SHUT DOWN REDUCING ENGINE POWER WITH SERVICE TRACTION CONTROL SENSOR APPEAR ON THE DASH BOARD. THE CAR ENGINE BEGINS TO MAKE NOISES AND SLOW ABRUPTLY. I HAVE PULLED OVER TURN THE CAR OFF THEN ON AND IT STOP. THEN RANDOMLY IT WILL HAPPEN AGAIN THE SENSOR HAS DISAPPEARED COMPLETELY AND WORK PERFECTLY FINE THEN THIS WILL ONCE AGIN HAPPEN. MY CAR IS UNDER 100,000 MILES AND CHEVY CUSTOMER SERVICES TELLS ME IT IS NOT COVERED UNDER ANY WARRENTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055746December 20, 2017
ELECTRICAL SYSTEM, POWER TRAIN
MY CAR JUST WENT OUT. NO WARNING NO NOTHING. THE DASHBOARD WEND HAYWIRE AND WAS UNABLE TO READ ANYTHING AT ALL (SPEED, RPM, FUEL OR TEMP). THE IGNITION DOWNSHIFTED ON ITS OWN ALMOST CAUSING AN ACCIDENT WHILE I WAS ON THE HIGHWAY. ONCE SAFELY OFF OF THE HIGHWAY I TRIED TO PARK THE CAR IN A PROPER PARKING SPACE SO THAT I COULD INSPECT THE ISSUE AND IT WOULDN'T REVERSE AND SHORTLY AFTER WOULD NO LONGER GO FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055607December 19, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
IN THE LAST 4 MONTHS MY TRACKING CONTROL, STABILITY TRACTION CONTROL, AND REDUCE ENGINE POWER LIGHT STAYS ON. I HAVE HAD KNOCK CENSOR REPLACED, VALUE COVERS BUT NOTHING HAS WORKED. MY CAR CONSTANTLY CUTS OFF IN IN THE MIDDLE OF TRAFFIC AND THREE TIMES ON THE FREEWAY AT 65 MILES. THE CAR IS VERY UNSAFE AND YET THERE ARE NO RECALLS ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053641December 9, 2017
POWER TRAIN
WILL DRIVING WITH AUTOMATIC TRANSMISSION DOES NOT SHIFT FROM 1 TO ANY OTHER SHIFT AND IT JUST ACCELERATES WITH ANY SHIFTS AND LOSING SPEED IN THE HIGHWAY VERY FAST WHICH COULD CAUSE AN ACCIDENT DUE TO NOT BEEN ABLE TO GAIN ANY SPEED. THE ENGINE LIGHT IS ON AND ACCORDING TO AN INSPECTION SHOWING TRANSMISSION CONTROL SYSTEM FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053655December 9, 2017
UNKNOWN OR OTHER
NOTICED I WAS LOSING COOLANT RAPIDLY, FULL TANK WITHIN 1-2 DAYS, ONLY DRIVING ABOUT 7 MILES TO WORK AND BACK. . TOOK TO DEALERSHIP (WHERE PURCHASED) AND THEY DETERMINED ENGINE COOLANT LEAKING FROM FAULTY WATER PUMP. THOUGHT THE ISSUE WOULD BE COVERED BY GM EXTENDED WARRANTY BECAUSE ALREADY EXISTING SPECIAL COVERAGE BULLETIN 14371A, EXISTED FOR THIS ISSUE IN 1.4L ENGINE, ...BUT NOT FOR THE 1.8L ENGINE, WHICH IS WHAT I OWN. THE WATER PUMP IN THE 1.4L IS THE EXACT SAME PART IN THE 1.8L ENGINE, SO I'M LEAD TO BELIEVE THAT THE WATER PUMP IN MY VEHICLE SHOULD HAVE BEEN COVERED DUE TO IT BEING A FAULTY PART, IN GENERAL. WATER PUMP WAS REPLACED AND HAVE EXPERIENCED NO MORE LEAKAGE. I AM UNABLE TO ATTACH THE SERVICE INVOICE FROM MCKINLEYVILLE CHEVROLET AND BUICK, BUT CAN PROVIDE HARD COPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047643November 20, 2017
POWER TRAIN
I WAS DRIVING HOME ON A HIGHWAY DURING RUSH HOUR. THE TRAFFIC WAS VERY SLOW MOVING - ABOUT 10 MPH. AFTER SLOWING TO ALMOST A COMPLETE STOP, I PRESSED THE ACCELERATOR AND COULD NOT GET THE CAR OVER 3 MPH. I WAS ABLE TO GET OFF AN EXIT AND PULL OVER. WHEN I TURNED THE CAR OFF AND BACK ON AGAIN, THE CAR WOULD NOT MOVE FORWARD AT ALL - ONLY IN REVERSE. I HAD IT TOWED TO A MECHANIC, WHERE I FOUND OUT I HAVE FORWARD TRANSMISSION FAILURE - UNDER 89K MILES ON THE CAR AND A 2011!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046549November 16, 2017
EXTERIOR LIGHTING
THE BRAKE LIGHTS FLICKER AND/OR STAY ON WHEN BRAKES ARE NOT BEING PRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045997November 14, 2017
POWER TRAIN
THIS IS THE SECOND TIME IN TWO YEARS THAT THE TRANSMISSION STOPPED WORKING CAUSING AN INCONVENIENCE OF LOSING MY TRANSPORTATION AND THIS IS GETTING EXPENSIVE TO KEEP FIXING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042214November 1, 2017
ENGINE
OIL LEAKING JUST BELOW DIPSTICK. NOT FROM THE DIPSTICK ITSELF BUT FROM A HORIZONTAL CREASE BELOW IT. OIL LEAKED ONTO HEAT SHIELD AND DOWN ONTO EXHAUST. BURNING SMELL COMES THROUGH AIR VENTS MAKING IT HARD TO BREATHE IN CAB. NOTICED THIS AFTER DRIVING ON THE INTERSTATE AND MINOR CITY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze