Chevrolet Cavalier Complaints (2003)

678 consumer complaints on file.

#10046940November 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR STALLS. THIS HAS BEEN REPORTED TO THE DEALER. CAR HAS BEEN TO THE DEALER ON 2 OCCASIONS FOR THIS ISSUE. ALWAYS GET RESPONSE, "CANNOT DUPLICATE THE ISSUE." JUST PURCHASED 2003 CAVALIER IN JULY OF THIS YEAR. VEHICLE ONLY HAS 7000 MILES ON IT. THIS BEGAN IN AUGUST. HAVE BEEN REPORTING THESE INCIDENTS TO THE DEALER EVER SINCE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044322November 12, 2003
SEAT BELTS:FRONT
CONSUMER FELT THAT SEAT BELT WAIS DEFECTIVE. THE SEAT BELT CUT INTO THE CONSUMER'S NECK AND IT IS WAS TOO HIGH UP ON HER NECK. ALSO, THE LAP BELT WASS TOO TIGHT AROUND THE CONSUMER'SWAIST. THE DEALER TRIED TO PUT EXTENDERS ON THE BELTS, BUT TO NO AVAIL. THE CONSUMER STILL FEELS UNCOMFORTABLE USING THE SEAT BELTS. *AK CONSUMER HAD TWO ADDITIONAL CONCERNS. FIRST, THE SEAT BELT GETS TANGLES EVERY TIME IT FASTENED AND IS UNCOMFORTABLE. SECONDLY, THE VEHICLE HAD 162 MILES AT PURCHASE AND SHE WAS TOLD THIS WAS NOT UNUSUAL. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10045935November 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
GRINDING NOISE IN THE BRAKING SYSTEM WHEN BRAKES ARE APPLIED. HAVE HAD THE CAR BACK TO THE DEALER FOR SERVICE TWICE. THE SECOND TIME SERVICE MANAGER STATED THAT GM WAS WELL AWARE OF THE PROBLEM, THAT ALL CAVALIERS HAVE IT AND THERE IS NOTHING THEY CAN DO ABOUT IT. SERVICE MANAGER STATED THAT IT WAS CAUSED BY "TRAVEL" IN THE CALIPERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045633November 6, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER'S SIDE REARVIEW MIRROR VIBRATES, ESPECIALLY WHEN DRIVING IN WINDY CONDITIONS AND/OR ON FREEWAY. SOMETIMES IT IS BAD ENOUGH WHERE DRIVER CAN'T SEE CARS BEHIND HIM. DEALER REPLACED MIRROR WHEN CAR WAS A COUPLE WEEKS OLD. NO DIFFERENCE. INFORMED DEALER ABOUT TSB 03-08-64-011 REGARDING THE INSULATOR AND TORQUE NUTS FOR THE MIRROR. DEALER PERFORMED REPAIRS ACCORDING TO TSB. OTHER MODELS EXHIBIT SAME CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046420November 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED WHILE DRIVING 65 MPH ON THE HIGHWAY. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042583November 5, 2003
WHEELS:HUB
WHILE DRIVING, THE HUB KEPT FALLING OFF. THE VEHICLE WAS TAKEN TO THE DEALER 5 TIMES. THE DEALER TIGHTENED AND REPLACED THE PART BY USING SILICONE GLUE, THREADING THE LOCKER ON THE HUBS. THE PROBLEM REMAINED THE SAME AND HAD NOT BEEN CORRECTED. *AK THE PROBLEM STARTED A WEEK AFTER THE VEHICLE WAS PURCHASED. (THREADING THE LOCKER WHICH WAS STATED ON THE PACKAGE WAS "NOT FOR USE ON PLASTIC") *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042333November 5, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES THAT AT 60 MPH VEHICLE SHUTS DOWN. THEN VEHICLE WOULD RESTART AFTER DRIVER SAT AND WAITED A WHILE.*AK THIS OCCURRED TWICE. THE DEALER REPLACED A FAULTY FUEL PUMP. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042348November 5, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
WHILE DRIVING APPROXIMATELY 20 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE, AND THE FRONT AIR BAGS DID NOT DEPLOY. DRIVER'S CHEST HIT THE STEERING WHEEL, CAUSING MUSCLE SPASMS FROM THE NECK DOWN. *AK THE SEAT BELTS ALSO FAILED TO LOCK. *PH *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10046101October 30, 2003
WHEELS:RIM
WHILE APPROACHING THE VEHICLE CONSUMER NOTICED A FLAT TIRE. CONSUMER TOOK VEHICLE TO A DISCOUNT TIRE SHOP. AT THE TIRE SHOP TECHNICIAN INFORMED CONSUMER THAT THE TIRE WAS FINE, BUT THE WHEEL RIM BROKE IN TWO PIECES. THE MANUFACTURER AND THE DEALER WERE INFORMED OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045099October 30, 2003
TIRES
ON SEPT 23, 2003 I CALLED THE SERVICE DEPARTMENT AT SHOWCASE CHEVROLET WHERE I BOUGHT THE CAVALIER. TALKED TO A SERVICE ADVISOR ABOUT THE PROBLEM WITH MY VEHICLE. THE CAR WAS VERY HARD TO HANDLE ON GROOVE ROADS. IT FELT LIKE THE BACK-END WAS GOING ONE WAY AND THE FRONT THE OTHER. HE SAID HE WOULD LOOK AT IT, HE STATED THAT THEY PUT MORE AIR IN THE TIRES AND THAT SHOULD DO IT. THE NEXT DAY I CALLED AND ASK TO SPEAK TO THE SERVICE MANAGER AS THE VEHICLE WAS WORSE. TROY (SVC. MGR.) SAID HE WOULD DRIVE WITH ME. WE TOOK THE VEHICLE DOWN THE ROAD AND IT SWERVED AND TROY STATED TO ME HE FELT THE PROBLEM AND WAS HOLDING ON. HE TOLD ME TO TAKE IT BACK AS HE IS NOT SAFE IN IT. HE STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THAT HE FEELS THAT IT IS THE TIE RODS. HE TOOK THE VEHICLE BACK TO THE SHOP AND READJUSTED THE TIE RODS, REBALANCED TIRES, AND STATED THAT HE DROVE THE OTHER CAVALIERS AND ALL WITH 14 INCH TIRES HAD THE SAME PROBLEM. I ASKED HIM WHAT HE COULD DO ABOUT THIS AND HE STATED THAT THE VEHICLES WITH 15 INCH TIRES DIDN'T DO THAT AND WE COULD BUY RIMS AND TIRES AND HE FEELS THAT SHOULD SOLVE THE PROBLEM. ON THE THIRD TRIP TO THE SERVICE DEPT. HE SAID HE COULDN'T HELP WITH THE TIRES AS THEY DIDN'T HAVE ANY 15 INCH RIMS AROUND AND I WOULD HAVE TO PAY FOR THEM. HE STATED HE COULD NOT WARRANTY THEM OUT AS IT IS AN UPGRADE IN THE VEHICLE. I HAVE NO WAY OF KNOWING THAT PUTTING 15 INCH TIRES ON THIS VEHICLE WILL SOLVE THE PROBLEM. I HAVE CONTACTED GM AND THEY STATE THE VEHICLE IS UP TO THEIR SPECIFICATIONS FOR THAT CAR AND THEY WILL NOT DO ANYTHING TO THE VEHICLE OR VEHICLE WITH 14 INCH TIRES. IT WAS NOT BROUGHT UP AS AN OPTION TO ME WHEN I BOUGHT THE VEHICLE AS THE GM CUSTOMER SERVICE REPRESENTATIVE STATED. HOW CAN THEY LET THESE CARS STAY ON THE ROAD WITH A PROBLEM CONTROLLING THEM ON GROOVE ROADS? THE SERVICE MANAGER STATED THAT HE WOULD NOT DRIVE THIS VEHICLE ON THE ROAD DURING RAIN OR SNOW AS YOU COULD EASILY LOOSE CONTROLS IN THE GROOVES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042665October 9, 2003
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING AT ANY SPEED AND WHENEVER THE CONSUMER DEPRESSED THE BRAKE PEDAL VEHICLE LOST POWER. ALSO, INTERMITTENTLY CRUISE CONTROL ENGAGED ON ITS OWN. VEHICLE WOULD HAVE TO BE TURNED OFF TO DISENGAGE IT. VEHICLE WAS TAKEN TO DEALER SEVERAL TIMES, AND THE DEALER COULD NOT FIND THE CAUSES OF THE PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042047October 1, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED SERIOUS NECK AND BACK INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10039580September 26, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER'S SIDE MIRROR VIBRATES CONSTANTLY. CANNOT SEE OUT OF IT, ESPECIALLY AT SPEEDS GREATER THAN 45 MPH. TOOK TO DEALER ONE WEEK AFTER PURCHASE AND DEALER REPLACED MIRROR. STILL VIBRATES!! TOOK IT BACK TO DEALER BUT WAS TOLD "VEHICLE IS OPERATING AS DESIGNED." TEST DROVE 6 OTHER NEW CAVALIERS IN THE LOT WITH A SALES REP, THEY ALL DID THE SAME THING. CANNOT USE MIRROR AT ALL, THIS IS DEFINETELY NOT SAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039458September 24, 2003
POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION WENT FOR THE 3RD TIME. DEALER WON'T HONOR WARRENTY. STATES THAT THAT CAR WAS ABUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039337September 23, 2003
SUSPENSION, POWER TRAIN:MANUAL TRANSMISSION
VEHICLE CURRENTLY AT DEALERSHIP FOR MULTIPLE REASONS. FRONT END HAS POPPING NOISES WHEN TURNING. REAR END MAKE LOUD NOISE WHEN WEIGHT IN PUT ON IT (EX. ENTERING AND DEPARTING VEHICLE CABIN). ALSO HAVE HAD TROUBLE WITH VEHICLE STALLING WHEN SLOWING DOWN (MANUAL...PUT IN NEUTRAL AND RPM'S DROP-OFF CAUSING A STALL). TECHNICIANS HAVE NOT BEEN ABLE TO DUPLICATE LATTER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039983September 15, 2003
TIRES:SIDEWALL
WHILE DRIVING RIGHT REAR TIRE BLISTERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039926September 12, 2003
ELECTRICAL SYSTEM
THE TURN SIGNAL AND BRAKE LIGHT COMES ON AND OFF INTERMITTENTLY AND THE CRUISE CONTROL DOESN'T WORK. THE MECHANIC FROM THE DEALER SHIP NOTED THAT THE ELECTRICAL SOCKET WAS MELTED. FILL IN ADDITIONAL INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037496September 9, 2003
POWER TRAIN:CLUTCH ASSEMBLY
WHEN DRIVING AND PRESS CLUTCH TO SLOW DOWN RPM'S DROP BELOW 300 AND VEHICLE DIES. DOESN'T HAPPEN ALL THE TIME TOOK IT TO DEALERSHIP WHEN HAPPENING AND COULDN'T GET IT IN TO CHECK . VEHICLE STOPPED DOING IT AND HAS SPELLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037447September 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
I WAS INFORMED BY A CUSTOMER SERVICE REP AT CHEVROLET ON 9/5/03 THAT MY VEHICLE WAS COVERED FOR HEAD GASKET REPAIR UNDER A "SPECIAL POLICY" RECALL. AT THE URGING OF THIS CUSTOMER SERVICE REP FROM CHEVROLET, BRUCE MITCHELL, I TOOK MY VEHICLE TO THE DEALER FOR REPAIR. I WAS NOTIFIED BY THEIR SERVICE DEPT. THAT THIS "SPECIAL POLICY" EXPIRED 7/03 AND THAT IT WOULD COST OVER $1,400 TO FIX ALL OF THE DAMAGES INCLUDING THE HEAD GASKET. I TOLD THE DEALERSHIP NOT TO FIX THE PROBLEMS. I CALLED CHEVROLET AND SPOKE WITH THE SAME CUSTOMER SERVICE REPRESENTATIVE AS I HAD EARLIER. HE APOLOGIZED AND INFORMED ME THAT HE WAS INCORRECT IN TELLING ME THAT THE HEAD GASKET WOULD BE COVERED AT NO COST. I PURCHASED THIS VECHICLE FROM A PRIVATE SALE IN 2/03. I WAS NEVER INFORMED BY ANYONE THAT ANY RECALLS WERE AVAILABLE TO ME. MY VEHICLE STARTED HAVING PROBLEMS A COUPLE OF WEEKS AGO, SO I LOOKED ON CHEVROLET'S WEBSITE TO SEE IF PERHAPS THERE WERE ANY RECALLS OUT FOR MY CAR AND THERE WERE 2 AND THIS OTHER "SPECIAL POLICY". I ASKED THE COMPANY HOW I WAS SUPPOSED TO KNOW THAT THIS POLICY HAD AN EXPIRATION DATE IF I NEVER KNEW ABOUT IT IN THE FIRST PLACE. THEY TOLD ME THAT THEY DID ALL THAT THEY CAN DO AND THAT THEY CANNOT HELP ME. I CANNOT AFFORD TO GET MY VEHICLE FIXED SO THEREFORE IT IS UNDRIVABLE TO ME. I THINK THAT THIS IS RIDICULOUS. I MISSED THE EXPIRATION DATE BY 2 MONTHS BECAUSE OF AN EXPIRED POLICY THAT I NEVER KNEW ABOUT, OR WOULD HAVE KNOWN ABOUT IF I DIDN'T TAKE IT UPON MYSELF TO CONDUCT SOME RESEARCH ON THE CHEVROLET WEBSITE AND TAKE THE INITIATIVE TO CALL THEIR COMPANY. I'M FRUSTRATED AND ANGRY THAT A CUSTOMER SERVICE REPRESENTATIVE GOT THIS INFORMATION SO WRONG. NOW I'M STUCK.....I WOULD NOT HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP FOR REPAIR IF I WOULD HAVE NOT BEEN MISINFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037215September 4, 2003
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:BRAKE LIGHTS
2003 CHEVROLET CAVALIER ONLY 6 MONTHS OLD AND ALREADY BOTH OF THE BACK TURN SIGNALS/BRAKE LIGHT BULBS HAVE BURNT OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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