Chevrolet Bolt EV Complaints (2020)

176 consumer complaints on file.

#11487888October 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487570October 3, 2022
VEHICLE SPEED CONTROL
Pushed accelerator to floor. When I took my foot off the accelerator car continued to accelerate at full throttle for about 15 -20 seconds. Uncontrolled acceleration stopped when I pumped the accelerator. Chevrolet dealer found no fault codes due to a problem with the fly by wire. It appears that when the accelerator was pushed all the way down it somehow got caught and held in the full throttle position by the GM rubber floormat even though the floormat was held in place and attached to the carpet by the fasteners that GM supplies. I had the car and mats for about 2 years before this very dangerous event took place. The local GM dealer cut and removed part of the mat by the accelerator to prevent possible mat contact with the accelerator. However, the dealer could not confirm the floor mat was responsible for the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484586September 15, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481115August 25, 2022
UNKNOWN OR OTHER
UNKNOWN The vehicle suddenly took off after putting it into drive causing it to accelerate out of the driveway and crash into the house across the street.The vehicle was parked on an incline in the driveway. Application of the brakes failed to stop the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11479225August 14, 2022
FUEL/PROPULSION SYSTEM
I received recall notices in the fall of 2021 and at that time I did the suggested changes to the vehicle's menu as to charging percentage etc.. I did not get full use out of the vehicle through the winter for fears of lack of charge during the colder months and concerns about safety. On 3/31/22 I took the vehicle to the dealer, Central Maine Motors Auto Group -Waterville Maine, for the suggested software updates. At first there might have been an improvement in charge allowed, but difficult to tell because with the warming weather it would show more. On or around 6/15 the car behaved erratically while in stop and go driving and I noticed a warning on the dash which said something about propulsion problems and to take it to a dealer. The charge left did not read correctly on the way home and the vehicle would not charge when I got there. I took it to dealer that Monday the 20th with some trepidation for the 50 mile trip not knowing if I had power enough or if was safe to do so. I left the vehicle there and did get a loaner car. Now it is going into the ninth week since then, and besides me calling them to check after 4-5 days I have not heard anything from either the dealer or GM as to updates, timetables or any word at all. This is outrageous on their part and a sad state of affairs if no one in Gov't will step in to help with this situation. I know I'm far from being alone in this. Hope you can do something. -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475924July 26, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On August 20, 2021, almost a year ago, my car was recalled and a repair was promised to restore the vehicle to original specifications. This has not occurred to date and all attempts to work with the manufacturer to repair, replace or repurchase this vehicle has been unsuccessful to my satisfaction. I would like the battery and propulsion system replaced to my satisfaction returning the vehicle to factory specifications. It was my understanding that Chevy would not start manufacturing back up on new vehicle production until all cars in the recall were repaired. They have not done this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472743July 7, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the high-beam headlights activated independently while driving. Additionally, the contact stated that the front driver's side seat heater would engage independently while driving. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact veered to the side of the road, turned off, and restarted the vehicle in order to disengage the high-beam headlights and seat heater because the vehicle failed to respond while attempting to disengage the features manually. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472777July 7, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the vehicle shifted into limp mode with several warning messages displayed. The contact stated that the vehicle failed to accelerate above 45 MPH. The contact initially drove the vehicle back to the residence and attempted to recharge the vehicle however, the vehicle was not charged. The vehicle was then taken to a dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471119June 27, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470931June 25, 2022
ELECTRICAL SYSTEM
The recall for battery replacement is ridiculous! GM has a solution of limiting the usage of the vehicle and not giving an inclining of when it will be resolved. The vehicle must be parked outside and the charger unplugged. Now that summer is here the battery air conditioner is using the limited battery percentage giving me even more limitations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470421June 22, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to trade or buy back the vehicle. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470027June 20, 2022
FUEL/PROPULSION SYSTEM
GM announced a recall for this vehicle for battery fires approximately 10 months ago. The recall involves battery replacement (clearly very expensive). GM appears to be delaying or intentionally prioritizing batteries to new car applications. The company is not able (or willing) to even forecast a date at which the recall will be performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466231May 26, 2022
ELECTRICAL SYSTEM
My car has been under recall for over a year and GM still does not have a battery pack for it yet they are producing new Chevy Bolts with the same battery system. Should not the existing customers be taken car of before they sell more cars with the same battery??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461624April 21, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461031April 16, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Our Chevy Bolt was purchased in November of 2020 a recall was issued in August of 2021. We purchased this car for the battery size that could give us greater range. We owned a Nissan Leaf before the Bolt. The theoretical range of the Bolt made it a better choice over a newer Leaf. No real timetable to have the problem resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459909April 6, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450250February 3, 2022
ELECTRICAL SYSTEM
The contact owns a 2020 Chevrolet Bolt EV. The contact received a notification for NHTSA Campaign Number: 21V650000 (Electrical system). The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449599January 31, 2022
AIR BAGS, SERVICE BRAKES
The contact owns a 2020 Chevrolet Bolt. The contact stated that while driving approximately 50-60 mph and 30 feet from another vehicle, the brake pedal was applied but traveled to the floorboard. The vehicle failed to stop and crashed into the rear of a Toyota Prius. There were no warning indicator lights illuminated. The vehicle was able to be driven from the scene. There were no reported injuries, fire, or police reports filed. The air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11445979January 3, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSTITUENT WRITES REQUESTING INFORMATION AND ASSISTANCE DUE TO THE RECALL FROM CHEVY REGARDING BOLT BATTERY FIRES ON THEIR 2020 CHEVROLET BOLT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445290December 28, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Yesterday, 27 December, the vehicle was presented to Capitol Chevrolet for service under this recall number 21v650 They did not repair anything. To the contrary, they reset software to gimp the vehicle battery capacity --and hence, range performance--to only 80%. The car is worse now than before they "fixed" it. No date set for actual repair, when already more than 4 months have elapsed. And in the meanwhile, GM continues to collect 100% lease payment on only 80% delivered car. Not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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