Chevrolet Bolt EV Complaints (2017)

350 consumer complaints on file.

#11031387October 2, 2017
FUEL/PROPULSION SYSTEM
DRIVING ON THE FREEWAY (60-70MPH) WITH THE BATTERY AT OR SLIGHTLY ABOVE 50%, AN ALERT SOUNDED, AND THE BATTERY LEVEL IMMEDIATELY WENT DOWN TO NEARLY ZERO. IT ESTIMATED 10 MILES LEFT, BUT SPEED IMMEDIATELY DECREASED, AND THE ACCELERATOR STOPPED WORKING. AFTER RAPIDLY COASTING OVER TO THE SHOULDER, AND WITHIN SECONDS, THE CAR MADE A SERIES OF LOUD NOISES AND COMPLETELY STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030133September 27, 2017
SEATS
AFTER DRIVING THE BOLT FOR ONE HOUR I DISCOVERED THAT HARD PLASTIC PIECES OF THE SEAT COULD BE FELT THROUGH THE BOTTOM CUSHION CAUSING SEVERE LEG PAIN AND NUMBNESS. THE PAIN TOOK 3 DAYS TO GO AWAY. THE SHORT DURATION OF THE TEST DRIVE WAS NOT ENOUGH TIME TO FEEL THIS PAIN. AFTER TALKING TO HUNDREDS OF PEOPLE IN VARIOUS ONLINE FORUMS I'VE DISCOVERED THIS IS A VERY COMMON ISSUE WITH THE BOLT. APPARENTLY IN A CERTAIN PERCENTAGE OF BOLTS (~%25) THERE IS INSUFFICIENT PADDING APPLIED TO THE SEAT. I HAVE SEEN PICTURES THAT SHOW A BOLT WITH PROPER PADDING AND ONE WITHOUT AND THERE IS A DIFFERENCE OF UP TO 2X IN HEIGHT. I HAVE SEEN PICTURES OF THE FOAM INSIDE THE SEAT AND IT VARIES SIGNIFICANTLY BETWEEN BOLTS. I AM REQUESTING THAT CHEVROLET RECALLS THE SEATS THAT ARE DEFECTIVE AND ADDS PROPER PADDING TO THEM. I CURRENTLY HAVE TO ADD A LARGE SEAT CUSHION TO THE SEAT WHICH COMPROMISES MY ABILITY TO DRIVE THE CAR AS IT PUTS ME AT A HEIGHT WHERE THE REARVIEW MIRROR NO LONGER WORKS AND I ROLL AROUND IN THE SEAT WHEN I GO AROUND CORNERS. THIS IS A HEALTH ISSUE AND A SAFETY ISSUE. I'VE ATTACHED A PICTURE OF EXAMPLES OF CONVERSATIONS WHERE MANY PEOPLE ARE REPORTING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11023667September 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
SERVICE ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE PROPULSION POWER REDUCED WHILE DRIVING ON THE FREEWAY. I PULLED OFF TO THE SIDE AND READ WHAT THE WARNING LIGHT MEANT AND DECIDED TO HEAD HOME. I STOPPED ON THE WAY HOME AT THE GROCERY STORE AND WHEN I CAME BACK OUT AND STARTED THE CAR THE WARNINGS WERE STILL THERE AND THEN IT WOULDN'T SHIFT INTO GEAR. I KEPT GETTING A MESSAGE THAT CONDITIONS WERE NOT RIGHT TO SHIFT AND PLEASE PUT THE CAR IN PARK. (IT WOULD GO INTO NEUTRAL) WHEN I TRIED TO SHUT THE CAR OFF IT WOULDN'T SHUT OFF. I FINALLY GOT IT TO SHUT OFF BY OPENING THE DOOR WHEN I WAS SHUTTING IT OFF. ON STAR TOLD ME I WAS HAVING A "CATASTROPHIC FAILURE AND THE CAR WOULD NEED TO BE TOWED. THE TWO TRUCK DRIVER CALLED ME 15 MINUTES LATER AND ASKED ME TO MAKE SURE I COULD GET THE CAR INTO NEUTRAL. I STARTED THAT CAR AGAIN, ALL THE WARMINGS CAME BACK ON EXCEPT IT DID ALLOW ME TO SHIFT INTO GEAR. I DROVE IT HOME AND BACKED INTO MY DRIVE. THE TWO TRUCK ARRIVED AND WHEN WE STARTED THE CAR AGAIN THE WARNING LIGHTS WERE ALL ON BUT AGAIN IT DID SHIFT INTO GEAR. HE TOWED IT TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021191September 2, 2017
EXTERIOR LIGHTING
THE HID LIGHTS ARE UNSAFE. THE GLARE IS HARSH IN EYES OF ONCOMING VEHICLES AND PEDESTRIANS. THE HID HEADLIGHTS CAST A DEFINED BOX OF LIGHT BEYOND WHICH ALL IS DARK; THEREFORE, ANIMALS, PEOPLE, DIPS AND CURVES IN THE ROAD, AND OTHER VEHICLES OUTSIDE THE BOX OF LIGHT ARE INVISIBLE. THESE SHOULD BE OUTLAWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016404August 20, 2017
VISIBILITY/WIPER
1) SUNLIGHT REFLECTS OFF OF THE WHITE DASH ONTO THE WINDSHIELD AND BACK INTO THE DRIVER'S EYES. VISIBILITY IS IMPAIRED. THE EFFECT EXTENDS AS FAR AS THE SIDE MIRRORS AND THIS IN PARTICULAR NEARLY CAUSED ME TO CRASH INTO ANOTHER CAR WHICH I DID NOT SEE DUE TO THE TEMPORARY OPACITY OF THE GLASS. I DON'T REMEMBER THE EXACT DATE OF THIS INCIDENT. I'M ONLY CLICKING ON THE CALENDAR BECAUSE THAT ACTION IS REQUIRED IN ORDER TO FILE THIS COMPLAINT. I'M USING THE DATE THE PHOTOS WERE TAKEN. THE INCIDENT LIKELY HAPPENED THE DAY BEFORE. 2 )THERE IS ALSO AN ISSUE WITH SUNLIGHT REFLECTING OFF OF A SHINY CHROME BAR JUST ABOVE THE VIDEO SCREEN DIRECTLY INTO THE DRIVER'S EYES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016338August 19, 2017
VISIBILITY/WIPER
I HAVE A LIGHT GRAY INTERIOR TRIM PACKAGE AND THE GLARE FROM THE DASHBOARD IS EXTREME. THERE ARE TIMES, LIKE PULLING INTO MY OWN OR PUBLIC GARAGES, WHEN MY VISIBILITY IS REDUCED ALMOST COMPLETELY. ON THE OPEN ROAD THE PROBLEM IS ALSO SIGNIFICANT. TO MAINTAIN GOOD VISIBILITY I HAVE RESORTED TO WEARING POLARIZED SUNGLASSES AT ALL TIMES DURING DAYLIGHT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010083July 22, 2017
VISIBILITY/WIPER
THIE IS A NEW LEASED VEHICLE. ISSUE RELATES TO SEVERE FORWARD VISIBILITY IMPAIRMENT IN DAYLIGHT DUE TO DASHBOARD REFLECTION. MY CAR INTERIORS ARE LIGHT ASH GRAY-CERAMIC WHICH INCLUDE A LIGHT-GRAY COLORED DASHBOARD AND TRIMMING. I HAVE RELAYED THIS ISSUE TO THE DEALERSHIP (WESELOH CHEVROLET - SAN DIEGO CA) - BUT THEIR RECOMMENDATION WAS TO PURCHASE A DARK-COLORED 3RD PARTY DASH-COVER. I AM CONCERNED 3RD PARTY DASH MAT COULD COMPROMISE OR OTHERWISE ADVERSELY AFFECT THE PERFORMANCE / DEPLOYMENT OF DASHBOARD AIR-BAGS DURING A COLLISION - THUS COMPROMISING THE SAFETY OF PASSENGERS. THE VISIBILITY IMPAIRMENT IS QUITE SEVERE DURING DAYLIGHT (SEE PHOTOS). THIS PRESENTES THE FOLLOWING POTENTIAL RISKS: - DANGER TO PEDESTRIANS - INCREASED RISK OF COLLISION & CAR/PROPERTY DAMAGE - FATIGUE IF DRIVING FOR PROLONGED TIMES - (IF USING 3RD PARTY DASH COVER) RISK OF MALFUNTIONING DASHBOARD SRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003704July 7, 2017
VISIBILITY/WIPER
REDUCED VISIBILITY THROUGH THE FRONT WINDSHIELD. THE COMBINATION OF LOW WINDSHIELD ANGLE AND A LIGHT COLORED DASH REDUCES VISIBILITY THROUGH THE WIND SHIELD. THIS IS ESPECIALLY A PROBLEM WHEN GOING FROM LIGHT TO DARKER AREAS- INTO GARAGES, ALONG A STREET WITH TREES AND ALONG A CITY STREET AS BUILDING BLOCK SUNLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991439May 24, 2017
VISIBILITY/WIPER
DUE TO THE ANGLE OF THE WINDSHIELD, REFLECTION FROM THE LIGHT ASH GREY COLOR, CREATES A VERY VERY BRIGHT COLORED GLARE, WHICH REDUCES VISIBILITY IMMENSELY ON SUNNY DAYS. WITHOUT THE PROPER SUNGLASSES, IT IS VERY DIFFICULT TO SEE PEDESTRIANS, OTHER CARS AND SIGNS. NOTE THE "SHADED" AND OR THE VENTS OF THE DASH AND HOW MUCH DARKER AND LESS REFLECTIVE THEY ARE IN THE ATTACHED PHOTO. ( IE, ABOVE THE TRANSPONDER WHERE IT IS SHADED) I UNDERSTAND THAT THE DARK COLOR DASH DOES NOT CREATE THIS DANGEROUS REFLECTION AND SOME OWNERS HAVE REPLACED THE DASH AT THEIR OWN COST. I BELIEVE THIS IS A SAFETY HAZARD AND THE LIGHT COLOR DASH, TRIM, ETC, SHOULD BE REPLACED AT COMPANY EXPENSE. THIS IS A NEW MODEL AND IT WOULD BE BETTER NOW THAN LATER, BEFORE SOMEONE GETS HURT, OR WORSE, KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967100March 19, 2017
POWER TRAIN
THE PROBLEM IS THAT IT IS TOO EASY TO PUT THE CAR IN "PARK" BY ACCIDENT. ON SEVERAL OCCASIONS, I WAS TRYING TO GO FROM THE "L" POSITION TO THE "R" POSITION. TO DO SO REQUIRES YOU TO PRESS THE SIDE BUTTON AND MANEUVER THE SHIFTER TO THE R POSITION. ON SEVERAL OCCASIONS, WHILE DOING SO, I INADVERTENTLY PUSHED THE "P" BUTTON ON TOP OF THE SHIFTER RESULTING IN THE CAR ENDING IN PARK WHEN I WANTED TO REVERSE. THIS HAPPENS WHEN I GRABBED THE SHIFTER AND PRESS ON THE "P" BUTTON WITH MY PALM WHILE TRYING TO PRESS THE SIDE BUTTON. MOST OF THE TIMES IT WAS NOT A BIG DEAL, I JUST TRIED AGAIN AND THEN PROCEEDED. HOWEVER, ON ONE OCCASION TODAY, I WAS ABOUT TO MOVE INTO AN INTERSECTION WHEN A FAST MOVING CAR APPEARED FROM A BLIND SPOT AND I TRIED TO QUICKLY BACK-UP AND ENDED UP IN PARK INSTEAD. IT TOOK ME A FEW SECONDS TO REALIZE WHAT WAS GOING ON AND FINALLY GOT IT IN REVERSE BUT IT WAS POTENTIALLY DANGEROUS AS I WAS IN PARK IN THE INTERSECTION WHEN I NEEDED TO MOVE QUICKLY OUT OF THE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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