Chevrolet Avalanche Complaints (2011)

155 consumer complaints on file.

#10810421December 15, 2015
AIR BAGS
DASH IS CRACKED ON UPPER LEFT CORNER OF PASSENGER AIR BAG MAKING SHARP PLASTIC PIECES THAT COULD CAUSE AIR BAG FAILURE OR WORSE INJURE PASSENGER ON IMPACT. HAVE CONTACTED GM ABOUT PROBLEM TO NO AVAIL. THEY DON'T WANT TO RECOGNIZE THE PROBLEM AS THERE ARE THOUSANDS OF TRUCKS WIT SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789926November 12, 2015
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE FRACTURED ALONG THE PASSENGER SIDE AIR BAG HOUSING ENCLOSURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775329September 23, 2015
UNKNOWN OR OTHER
DASHBOARD CRACKED FOR NO APPARENT REASON COULD BE A SAFETY ISSUE IF THE AIR BAGS HAPPEN TO DEPLOY. I HAVE ALSO READ THAT THIS ISSUE HAPPENS TO THESE SERIES TRUCKS AND IF IT IS A MANUFACTURES DEFECT GM SHOULD BE REQUIRED TO REPLACE THEM. THANKS, ANDREW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763743September 14, 2015
UNKNOWN OR OTHER
I HAD A CRACK THAT I NOTICED ON THE DRIVER SIDE ON THE DASH. A FEW MONTHS LATER I NOTICED ANOTHER ONE ON THE PASSENGER SIDE ON THE DASH BY THE AIRBAG. I HAVE BEEN ON DIFFERENT CUSTOMER FORUMS AND YOUTUBE VIDEOS AND HAVE FOUND THAT THIS IS A MAJOR PROBLEM. THIS IS A MANUFACTURER DEFECT AND HAS CAUSE ME TO RECONSIDER IF I WANT TO PURCHASE ANOTHER GM VEHICLE. I HAVE A FAMILY AND FEAR THAT THE PASSENGER SIDE AIRBAG MAY DEPLOY AND CAUSE HARM TO ANYONE THAT MAY BE ON THE PASSENGER SIDE WHICH COULD LEAD TO LEGAL ACTIONS IN CASE OF AN INJURY. I'M SURE THERE WILL BE ENOUGH OWNERS WITH THE SAME PROBLEM THAT WILL COME FORWARD. I HOPE THAT SOMETHING CAN BE DONE TO HELP LOYAL PAYING CUSTOMERS LIKE MYSELF, WITHOUT US HAVING TO PAY ANY LABOR COSTS. I WILL START CONSIDERING EXPOSING THIS TO THE NEWS STATION IF NOTHING IS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760622September 1, 2015
UNKNOWN OR OTHER
DASHBOARD CRACKED APPROXIMATELY 2" FROM AIRBAG TO FRONT WINDSHIELD VENT CAUSING DASH TO SINK RESULTING IN SAFETY ISSUE. UPON FURTHER INVESTIGATION BOTH ONLINE AND WITHIN THE FLEET OF THE DEPARTMENT OF HOMELAND SECURITY FOR WHICH I AM CHARGED WITH MAINTAINING VEHICLES, I NOTICED THE SAME ISSUE IS EPIDEMIC EXACTLY THE SAME LOCATION FLEET WIDE. GM CHARGING $300 TO REPAIR FOR THEIR OWN MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750321August 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE ENTIRE DASHBOARD WAS CONSTANTLY VIBRATING. IN ADDITION, A CRACK WAS VISIBLE ON THE PASSENGER SIDE DASHBOARD NEAR THE AIR BAG HOUSING AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER DASH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745940August 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE THE VEHICLE IDLED, THE STABLILITRAC AND ABS WARNING INDICATORS FLICKERED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,778.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745291July 31, 2015
AIR BAGS, UNKNOWN OR OTHER
CRACKED DASH NEAR PASSENGER AIR BAG THAT COULD CAUSE SHARDS OF PLASTIC TO BE PROJECTED DURING CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744537July 29, 2015
AIR BAGS
DASH CRACKED IN THE CORNER OF PASSENGER AIR BAG COMPARTMENT, LOT OF VIBRATION COMING FROM DASH AND AIR BAG AREA. IF AIR BAG DEPLOYED DASH COULD BECOME LIKE SHRAPNEL AND CAUSE SERIOUS INJURY TO BOTH PASSENGER AND DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743317July 24, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD AND THE REAR WINDOW TRIMMING WERE CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731552July 1, 2015
STRUCTURE
I BOUGHT MY 2011 AVALANCHE AT THE END OF 2011. THE DASH HAS DEVELOPED TWO HUGE CRACKS THAT RUN ALL THE WAY THROUGH TO THE SEAM IN TWO PLACES. IT SEEMS TO BE FREE FLOATING ON THE DASH BOARD. THIS MAKES FOR TERRIBLE NOISE WHILE DRIVING BESIDES SEEMINGLY BEING UNSAFE. I AM NOT SURE WHAT IS UNDER THAT SECTION ON THE DASH BUT I HAVE A FEAR OF A JAGGED PIECE OF SHARP PLASTIC COMING LOOSE IN THE EVENT OF AN ACCIDENT. IT STARTED TO CRACK LAST YEAR, IN 2014 BUT WAS OUT OF WARRANTY. I DO NOT FEEL THIS IS A WARRANTY ISSUE, BUT INSTEAD FEEL IT IS A DESIGN FLAW THAT REALLY SHOULD BE FIXED FOR MYSELF AND THE THOUSANDS OF OTHER PEOPLE HAVING THE SAME ISSUE. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS IMPORTANT ISSUE. *TR..UPDATED 09/03/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712913April 26, 2015
STRUCTURE:BODY
2011 CHEVROLET AVALANCHE LTZ. DASHBOARD IS CRACKING ABOVE THE INSTRUMENT CLUSTER, ALMOST DIRECTLY ABOVE THE SPEEDO. FINDING A LOT OF FORUMS ON THIS PROBLEM WITH GM TRUCKS AND SUV'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711966April 21, 2015
STRUCTURE, AIR BAGS
NOTICED A LARGE CRACK IN THE DASH BOARD IN FRONT OF THE STEERING WHEEL THAT MIGHT EFFECT THE USE OF AIR BAGS IF THE DASH IS WEAKENED FROM THE CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689904February 23, 2015
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE DRIVING 35 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE DID NOT SLOW DOWN AND THE ABS FAILED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT THE ABS FAILED AND NEEDED TO BE RESET. THE CONTACT ASKED THE MANUFACTURER FOR A NEW ABS BRAKE MODULE UNDER THE WARRANTY, BUT THE MANUFACTURER REFUSED TO REPLACE THE ABS BRAKE MODULE. THE FAILURE MILEAGE WAS 24,500. UPDATED 4/21/15*CN UPDATED 04/23/15*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10684086February 18, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER SIDE EXTERIOR DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683629February 16, 2015
POWER TRAIN, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY TRUCK AT ABOUT 45 MPH WHEN THE TRACTION CONTROL LIGHT CAME ON THE DASH AND MY TRUCK SUDDENLY WENT FROM 45MPH TO 20 MPH AND THE MOTOR BEGAN TO MISS FIRE AND BUCK. IF THERE WOULD HAVE BEEN SOMEONE FOLLOWING ME THEY WOULD OF HIT ME IN THE REAREND DUE TO THE SUDDEN SLOWING OF MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681257January 11, 2015
ELECTRICAL SYSTEM
REFERENCE TO GM'S CAMPAIGN #14V827000. DEFECTIVE PART 14696/ REPLACEMENT PART 14912. THIS IS THE IGNITION SWITCH IN WHICH HAS CAUSED DEATHS, ETC. I WOULD LIKE TO GET THIS PROBLEM CORRECTED BEFORE INJURIES OCCUR. DUE TO THE MAGNITUDE OF GM'S RECALLS I AM AFRAID THE RECALL NOTICE WILL NOT BE ISSUED BEFORE CAUSING ME OR MY FAMILY BODILY INJURY. HOW CAN I GET THE DEALER TO REPLACE THE SWITCH ASAP? DEWEY BARBER CHEVROLET IS WITHIN 5 MILES OF MY HOME. I HAVE NEVER RECEIVED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669442January 1, 2015
ENGINE
AT @4000 MILES ON THE VEHICLE THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND THAT THERE WAS NO OIL IN THE ENGINE AND #1 SPARK PLUG WAS BAD. THEY REPLACED THE PLUG & OIL. AGAIN ABOUT ANOTHER 4000 MILE IT DID THE SAME THING. THEY REPLACED THE VALVE GUIDE SEALS, THAT STOPPED THE SPARK PLUG FROM GOING BAD, BUT I HAVE TO PUT A QUART OF OIL IN IT EVERY 3,000 MILES. A VEHICLE USING SYNTHETIC OIL SHOULD GO ABOUT 7,500 MILES OR MORE. THAT MEANS TWO QUARTS OIL BETWEEN CHANGES. THEY CLAIM WITH GENERAL MOTORS THAT IS ACCEPTABLE. I HAVE NEVER OWNED A NEW VEHICLE WHERE I HAD TO ADD OIL BEFORE AND DUE OIL CHANGE. THE SAME VEHICLE HAS SO MUCH WIND NOISE COMING IN AROUND THE DOORS OR WINDOWS IT IS HARD TO HEAR THE RADIO. MY COMPLAINT TO THE DEALER THEIR ANSWER WAS ? THERE ISN?T A BULLETIN ON THIS. THAT MEANS THEY DON?T KNOW WHAT TO DO, OR WON?T. AND DIDN?T DO A THING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661499December 2, 2014
AIR BAGS, STRUCTURE:BODY, ENGINE
THE DASHBOARD CRACKED FOR NO REASON IN TWO PLACES. ONE CRACK INVOLVES THE PASSENGER SIDE AIRBAG COVER AND THE COVER IS COMING OFF DUE TO THE CRACK. I TOLD THE DEALERSHIP AND THEY SAID THEY HAD SEEN THIS BEFORE BUT WOULD NOT COVER IT. THE CRACK IS GETTING WORSE AND THE AIRBAG COVER IS LIFTING UP WHICH WILL COMPROMISE THE AIRBAG DEPLOYMENT. THERE ARE MANY OTHER COMPLAINTS ONLINE OF THE SAME ISSUE OF CRACKING OF THE DASHBOARD AND ALL ARE SAYING THE DEALERSHIP WILL DO NOTHING TO FIX THIS DEFECT. THIS VEHICLE HAS ALREADY HAD TO HAVE THE ENGINE REPLACED TWICE DUE TO DEFECTS, 3 TIMES IF YOU COUNT THE INITIAL REBUILDING OF THE ENGINE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660150November 21, 2014
AIR BAGS, STRUCTURE
THE DASHBOARD CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND SPIDERED OUT INTO THE AIR VENT. I BROUGHT IT TO THE LOCAL CHEVY DEALER, AND BASICALLY TOLD ME TO GO AWAY IT WASN'T UNDER WARRANTY. I BOUGHT AN EXTENDED WARRANTY I GUESS THAT DOESN'T COVER ANYTHING. I KNOW OF HUNDREDS OF PEOPLE WITH THIS SAME ISSUE. THIS IS ABOUT THE SAFETY OF THE CONSUMERS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Avalanche