Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10605059June 22, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND THE LOW BEAM LIGHTS STOPPED WORKING. I CHANGE THE FUSES, LOW BEAM LIGHTS, DAYTIME RUNNING LIGHT RELAY, AND HEADLIGHT RELAY AND THE LOW BEAM LIGHT STILL DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604290June 18, 2014
ELECTRICAL SYSTEM
I'M HAVE BEEN EXPERIENCING SEVERAL TECHNICAL ISSUES WITH MY 2002 AVALANCHE THROUGH YEARS. I CAN REMOVED MY KEY WHEN MY IGNITION TURNED ON TO DRIVE. MY TRUCK ALSO REDUCES ENGINE SPEED WHEN DRIVING AT 45 MPG. IT RESULT FOR ME TO PULL OVER ON THE INTERSTATE TO RESET THE PCM TO DRIVE. THEN MY CHECK ENGINE LIGHT WILL APPEAR ON ALSO. THEN IT WILL CLEAR ITSELF SOMETIMES. SANDY SANSON A GM DEALERSHIP IN PENSACOLA FL WHERE I BOUGHT THE CAR IN 2006 HAS CHARGE ME UNNECESSARY FOR PARTS AND LABOR TO FIX THESE ISSUES. WHEN BRINGING THE PROBLEM TO THE ATTENTION OF AUTO REPAIR. A SALE REP SAID MY KEYCHAIN CAN WHERE MY IGNITION OUT. HE ALSO STATED THAT MY CAR NEEDED OTHER COMPONENT PARTS IN ORDER TO FIX THE PROBLEM. WHICH NEVER SOLVE THE MAIN ISSUE THAT I REQUESTED TO BE FIX. I ALSO TALK TO THE HEAD SUPERVISOR AND GOT POOR CUSTOMER SERVICE. FURTHERMORE, IT HAS NOT BEEN RESOLVE AT THIS MOMENT. I CONTINUE TO DRIVE BECAUSE MY TRUCK IS THE ONLY TRANSPORTATION I HAVE AT THE MOMENT. I'M GOING TO SPEAK TO THE DEALERSHIP AGAIN ABOUT THIS ISSUES, BUT PLEASE ASSIST ME BECAUSE I BEEN HAVING THE SAME PROBLEMS. THAT ARE IN THE HEADLINE AT THIS MOMENT. I WRITTEN ABOUT MY REDUCE ENGINE SPEED IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598016June 13, 2014
SERVICE BRAKES
WAS DRIVING AROUND THE BLOCK AS I HAD JUST JUMP STARTED THE DEAD BATTERY. AS I APPROACHED A STOP THE BRAKES WERE APPLIED AND THE TRUCK KEPT ROLLING AS THE BRAKES WERE SPONGY. AS I APPLIED MORE PRESSURE THE PEDAL HIT THE FLOOR. I NARROWLY MISSED HITTING A CAR COMING FROM THE SIDE STREET. I COASTED THE TRUCK HOME AND THERE WAS FLUID POURING FROM THE LINES JUST BEHIND THE ABS MODULE. ALL THE LINES ARE SEVERELY RUSTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593352May 22, 2014
SERVICE BRAKES
EMERGENCY/PARKING BRAKE PARTS WORN OUT PREMATURELY. PARK BRAKE HARDLY EVER USED BUT THE VEHICLE FAILED STATE INSPECTION DUE TO INABILITY TO STOP VEHICLE. I WAS TOLD BY SEVERAL MECHANICS AND OWNER'S OF SIMILAR VEHICLES THAT THIS IS A DESIGN FLAW AND SHOULD BE SUBJECT TO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592799May 20, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2002 CHEVY AVALANCHE 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED. THE CONTACT REPLACED THE DRIVER SIDE SEATBELT TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592038May 16, 2014
SERVICE BRAKES
AS I WAS APPROACHING A STOP LIGHT AT APPROXIMATELY 25 MPH I APPLIED THE BRAKES AND THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR AND I LOST THE BRAKES CAUSING ME TO ROLL THROUGH THE TRAFFIC LIGHT. FORTUNATELY NO ONE WAS COMING THROUGH FROM THE OTHER DIRECTION. IT WAS TAKEN TO MY MECHANIC WHERE HE DISCOVERED THAT THE REAR BRAKE LINES WERE SO CORRODED THAT THEY BURST WHEN THE BRAKES WERE APPLIED. ENTIRE REAR BRAKE LINE SYSTEM NEEDED TO BE REPLACED AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592043May 16, 2014
FUEL SYSTEM, GASOLINE
AS I WAS TRAVELING ON THE HIGHWAY AT 70MPH THE ENGINE SPUTTERED AND STOPPED RUNNING CAUSING ME TO LOSE ALL POWER ASSIST AND TO COAST TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO MY MECHANIC WHERE IT WAS DISCOVERED THAT THE FUEL LINE HAD RUSTED OUT AND NEEDED TO BE REPLACED AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577094April 3, 2014
SERVICE BRAKES
WHEN APPROACHING A STOP LIGHT CHANGING TO RED, BRAKES WERE APPLIED MODERATELY HARD AND THE PEDAL WENT TO THE FLOOR WITH SEVERELY REDUCED BRAKING RESULTING IN A STOPPING DISTANCE ABOUT 1 CAR LENGTH LONGER THAN NORMAL. NO BRAKE WARNING LIGHT DURING THIS INCIDENT. I CONTINUED ANOTHER MILE TO MY DESTINATION WITH REDUCED BRAKING. WHEN THE WARNING LIGHT APPEARED, THE LEAK IN A CORRODED LINE ON TOP OF THE FRAME ON THE LEFT SIDE OF THE ENGINE WAS APPARENT. I DROVE THE VEHICLE TO A CHEVROLET DEALER ABOUT 1 MORE MILE FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576538April 1, 2014
SERVICE BRAKES
ANTILOCK BRAKE LIGHTS CAME ON...THERE WAS A RECALL FOR "SALT" BELT STATES, HOWEVER, AREAS THAT GET SNOW AND ROADS ARE SALTED AS WELL SUCH AS RENO, NV, TRUCKEE, CA ETC AND OTHER STATES THAT HAVE SIMILAR CONDITIONS TO THOSE THAT WERE ALREADY INCLUDED IN THE PREVIOUS RECALL SHOULD HAVE BEEN INCLUDED AS WELL.... SAME PROBLEM, SIMILAR CONDITIONS. WHY WOULD MY AREA NOT BE INCLUDED AS WELL?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575514March 29, 2014
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
WELL,WHEN DRIVING MY 2002 CHEVY AVALANCHE TRUCK THE REDUCE ENGINE LIGHT CUTS ON. IN ADDITION, MY TRUCK STARTS TO SLOW DOWN AND REDUCE SPEED. SOMETIMES ON THE INTERSTATE WHILE I'M DRIVING ALSO. I'VE BEEN TO TWO GM DEALERSHIP AND PAID MONEY TO HAVE IT SERVICE. AS A RESULT, THEY WERE CHARGING ME A LOT OF MONEY, BUT NEVER FIXING THE PROBLEM. IT'S VERY DANGEROUS WHEN DRIVING SOMETIME, SO I BEEN PULLING OVER AND RESETTING THE COMPUTER TO DRIVE. I'VE READ THAT THERE'S RECALLS ON SOME GM TRUCK LIKE MINES. ALSO, I BROUGHT IT TO THE GM SERVICE DEPARTMENT TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575402March 28, 2014
STEERING, SERVICE BRAKES, EXTERIOR LIGHTING
WHILE DRIVING THRU A PARKING LOT AFTER PICKING UP MY LUNCH, THE FOOD BEGAN TO FALL WHICH I TOOK MY EYES OFF DRIVING TO CATCH IT. WHEN I LOOKED UP I SAW LIGHT POLE IN FRONT OF ME AND WHEN I PUSHED MY BRAKES, IT FELT LIKE THE PEDAL WENT STRAIGHT TO THE FLOOR. ITS LIKE I PUSHED SO HARD I OVERPOWERED THE SYSTEM. WHEN I BACKED AWAY FROM THE POLE THE BRAKES FELT FINE. I HIT THE POLE WHICH IN TURN CAUSED COSMETIC DAMAGE ALONG WITH BREAKING THE STEERING BOX BECAUSE THE TIRE HIT THE CEMENT BASE. ALSO WE FOUND THE BRAKE FLUID LEVEL SENSOR HAD BROKEN AT THE FLUID RESERVOIR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568534March 11, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS ENGAGED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC) AND THE CONTACT'S VIN WAS INCLUDED IN THE RECALL HOWEVER, THE CONTACT'S STATE WAS NOT MENTIONED AS ONE OF THE SALT BELT STATES THAT WERE ELIGIBLE FOR REPAIRS UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567281March 4, 2014
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING HOME AROUND 9:30 PM. AS I WAS GOING DOWN A HILL I STEPPED ON MY BRAKES AND THE PEDAL WENT TO THE FLOOR. NO BRAKES AT ALL, NO SAFTEY FEATURES KICKED IN, NO WARNING LIGHTS. JUST A CATASTROPHIC BRAKE FAILURE. LUCKILY FOR ME IT WAS A SMALL HILL AND I WAS ABLE TO STOP BY GOING INTO LOW GEAR AND USING THE EMERGENCY BRAKE. I TURNS OUT THAT THE BRAKELINES FROM THE MASTER CYLINDER TO THE ABS CONTROL BOX WERE ROTTED AND FINALLY GAVE OUT. THIS IS A 2002 TRUCK WITH 62,000 MILES ON IT. I KNOW FROM PREVIOUS EXPERIENCE WITH OLDER CARS THAT IF A BRAKE LINE FAILS, THERE IS A VALVE THAT IS SUPPOSED TO CUT OFF THE OPEN LINE SO THERE IS SOME BRAKES LEFT. I REPEAT, NO SAFTEY FEATURES WORKED, NO WARNING LIGHTS, NO VALVE KICKING IN,NOTHING. THIS IS A KNOWN ISSUE WITH GM. A QUICK SEARCH ON THE WEB BROUGHT UP THOUSANDS OF HITS ON THIS PROBLEM. JUST 20 MINUTES EARLIER I WAS ON THE NYS THRUWAY DOING 65 MPH. IF I LOST BRAKES AT THAT SPEED AND WITH THE OTHER TRAFFIC, THERE MOST CERTAINLY WOOD HAVE BEEN A CRASH AND POSSIBLE LOSS OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567282March 4, 2014
POWER TRAIN
I WAS DRIVING HOME AND ALL OF A SUDDEN IT FELT LIKE NO POWER WAS GETTING TO THE WHEELS. I STEPPED ON THE GAS, THE RPMS WENT UP, BUT THE TRUCK COULDNT GET PAST 30 MPH. MY MECHANIC SAID THAT THE TRANSMISSION BURNT OUT. I BABIED THIS TRUCK. THEIR IS NO REASON FOR A CHEVY TRUCK WITH 60000 MILES OF LIGHT ROAD USE SHOULD BLOW A TRANNY. A QUICK SEARCH ON THE WEB SHOWS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK. 3200 DOLLARS TO FIX A PART THAT SHOULD HAVE AT LEAST LASTED 100000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564425February 14, 2014
SERVICE BRAKES
SLOWED RAPIDLY FOR A VEHICLE THAT PULLED OUT IN FRONT OF ME. BRAKES WORKED FINE UNTIL SPEED DROPPED TO 15 MPH. THEN BRAKE PEDDLE WENT TO THE FLOOR AND BRAKE LIGHT FLASHED AND WARNING CHIME SOUNDED. LIMPED VEHICLE TO DEALERSHIP AT CLOSING TIME. AWAITING ESTIMATE AND CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560552January 19, 2014
SERVICE BRAKES, FUEL SYSTEM, GASOLINE
THE AVALANCHE IS OUR TOW VEHICLE (ONLY) WHICH IS WHY IT HAS SO FEW MILES FOR A 2002 MODEL YEAR VEHICLE. NORMALLY IT IS TOWING A 9000 POUND 28 FOOT TOY HAULER, BUT JUST BY PURE LUCK IT WAS TOWING A SINGLE AXLE FLAT BED TRAILER WITH THE CAB FOR A 1935 CHEVROLET PICKUP ON IT BACK FROM THE BODY SHOP. I PULLED INTO THE DRIVEWAY AND TRIED TO STOP AND THERE WERE NO BRAKES. TRIED TO APPLY THE PARKING BRAKES AND THE CABLE SNAPPED. STOPPED BY DRIVING UP A HILL INTO THE GRASS. TOOK THE AVALANCHE TO THE DEALER WHERE THEY TOLD ME THE BRAKE LINES ALL HAD TO BE REPLACED AND THEY WERE NO LONGER AVAILABLE FROM THE MANUFACTURER. IN THE COURSE OF GETTING THE BRAKE LINES OUT THEY FOUND THAT THE FUEL LINES WERE ALSO LEAKING AND HAD TO BE REPLACED. THE TOTAL BILL FOR REPAIR WAS $2900.00, PLUS THE VEHICLE WAS OUT OF SERVICE FOR 6 WEEKS. GRANTED THE VEHICLE IS 12 YEARS OLD, BUT I HAVE A 1963 STUDEBAKER THAT STILL HAS SOLID BRAKE AND FUEL LINES. IT IS ONLY BY THE GRACE OF GOD THAT THE AVALANCHE WASN'T TOWING A 9000 POUND 28 FOOT LONG TRAILER AT 70 MPH WHEN THE BRAKES FAILED. THERE WAS NO WARNING LIGHT, NO INDICATION AT ALL THAT THERE WAS A PENDING PROBLEM. SOMEONE COULD HAVE BEEN KILLED. THESE VEHICLES NEED TO BE RECALLED, AND I NEED TO BE REIMBURSED FOR THE REPAIRS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10559673January 13, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE ABS ENGAGED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558051January 1, 2014
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR, USED EMERGENCY BRAKE TO STOP. FOUND BRAKE LINE UNDER DRIVERS DOOR RUSTED THROUGH AND GUSHING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558013December 31, 2013
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A STRONG GASOLINE ODOR WAS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION, WHO STATED THAT THE FUEL LINES WERE CORRODED AND CAUSED FUEL TO LEAK. THE FUEL LINES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 157,000. UPDATED 2/11/14*CN ALSO, THE BRAKE LINES WERE REPLACED AS WELL. UPDATED 02/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557852December 30, 2013
SERVICE BRAKES
WAS DRIVING ON STREET FROM STORE TO HOME WHEN I NOTICED BRAKE LIGHT ON DASH CAME ON AND THEN PARKED IN DRIVEWAY. MY SON WENT TO USE THE TRUCK THE NEXT DAY AND WHEN HE PULLED OUT OF DRIVEWAY TO STREET, COULD BARELY STOP. SUBSEQUENTLY DISCOVERED BRAKE FLUID ON DRIVEWAY. CHECKED BRAKELINE AND IT WAS RUSTED COMPLETELY WITH A HOLE IN IT. CAR HAS BEEN LAID UP AND NOT DRIVE-ABLE. RUSTING THROUGH THE BRAKELINE SHOULD NOT HAPPEN. THIS SHOULD BE REPAIRED UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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