Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10065371March 31, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE DRIVING TAILGATE SUPPORT CABLES BROKE. TWO WEEKS LATER, TAILGATE DETACHED FROM THE VEHICLE WHILE DRIVING. SEVERAL VEHICLES HIT THE TAILGATE THAT WAS IN THE MIDDLE OF THE ROAD. NO CRASHES OR INJURIES WERE REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064086March 29, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE CABLES ON MY 2002 CHEVROLET AVALANCHE BROKE WHILE I WAS UNLOADING A FREEZER FROM THE BACK OF THE TRUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062807March 22, 2004
PARKING BRAKE:DRIVELINE
PARKING BRAKE WORN OUT AND ROTOR RUSTED AT 36OOO MILES. I DON'T USE THE PARKING BRAKE AT ALL. WHY WAS IT WORN OUT? REAR BRAKE PADS ALSO WORE OUT BEFORE FRONT PADS. DESIGN OF PARKING BRAKE MAKES ADJUSTMENT ALMOST IMPOSSIBLE AT THE WHEEL. THE CABLE CANNOT BE ADJUSTED ENOUGH TO ACTIVATE THE PARKING BRAKE. THE PARTS MAN AT THE DEALERSHIPJUST SHRUGGED HIS SHOULDERS AND INFORMED ME THAT THE ONLY POSSIBLE REMEDY IS TO REPLACE BOTH ROTORS, PADS AND PARKING BRAKE SHOES. THIS SEEMS LIKE A DESIGN FLAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062297March 16, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE LETTING THE TAILGATE DOWN ON MY 2002 CHEVROLET AVALANCHE, THE TAILGATE CABLE ON THE LEFT SIDE OF THE BED DISINTERGRATED WITH NO LOAD OR UNDUE STRESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062370March 16, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHEN I BOUGHT MY CHEVROLET AVALANCHE NEW IN 2002, AS I LEFT THE DEALERSHIP, I HEARD A HORRIBLE CRASH AND FOUND THAT THE DEALER HAD NOT LATCHED THE REAR TAIL GATE. IT TAKES A GREAT AMOUNT OF EFFORT TO CLOSE IT PROPERLY. SINCE THEN , ON ABOUT 10 OCCASIONS, THE GATE HAS FALLEN DOWN WHILE DRIVING. APPROXIMATELY 1 WEEK AGO, I FOUND THAT THE LEFT SIDE CABLE HAD BROKEN. I WAS GOING TO CALL MY LOCAL DEALERSHIP TODAY, BUT , ON MY WAY TO DROP MY BOYS OFF AT SCHOOL, THE GATE ONCE AGAIN FELL DOWN. I STOPPED AND ASKED MY 13 Y.O. TO SLAM THE GATE. WHEN HE TRIED TO DO THIS, THE GATE BOUNCED BACK INTO HIS FACE AND JAMMED. WHEN I GOT OUT AND LOOKED, I SAW THAT THE RIGHT SIDE HINGE WAS DISLOCATED, THE RIGHT BOTTOM OF THE GATE WAS DAMAGED, THE LEFT REAR TAILLIGHT WAS BROKEN, THERE WAS A GOUGE ON THE LEFT EDGE OF THE GATE, AND A MINOR PAINT SCRATCH ON THE GATE NEAR THE GOUGE. I REMEMBER HEARING ABOUT THIS PROBLEM DURING THE LAST COUPLE OF WEEKS AND DID A SEARCH & FOUND THIS SITE. I AM HOPING THE DEALER OR MANUFACTURER WILL STAND BEHIND THIS DEFECT AND PAY FOR MY REPAIRS. THANK YOU. GARY BOSCO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062278March 15, 2004
VISIBILITY:GLASS, SIDE/REAR
THE WINDOWS ON MY 2002 CHEVOLET AVALANCHE ARE VERY DARK SHADED. I CALLED A DEALER IN MULLINS, SC AND HE TOLD ME THERE IS NOTHING THEY CAN DO TO LIGHTEN THEM. HE CLAIMED THEY CAME FROM THE FACTORY THAT DARK. AT NIGHT I CANNOT SEE WELL ENOUGH TO PROPERLY JUDGE TRAFFIC AND DISTANCE. WHEN I TURN AT NIGHT I HAVE TO LEAN FORWARD JUST TO SEE THE STREET I AM TURNING ON TO. I'D LIKE TO FIND OUT HOW I CAN GET A LIGHTER SHADING ON MY WINDOWS BEFORE I HAVE OR CAUSE AN ACCIDENT. WHY CAN'T THEY BE LIGHTED OR TONED DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063083March 11, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE TRANSMISSION LIGHT ILLUMINATED ABOUT FIVE MINUTES WHILE CRUISE CONTROL WAS ACTIVATED. *PH THE ILLUMINATION LASTED ALSO, UNTIL THE SPEED REDUCED TO 40 MILES PER HOUR. THE GAS MILEAGE INCREASED DURING THIS TIME. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060401March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I WAS DRIVING MY 2002 CHEVY AVALANCHE THROUGH A PARKING LOT, TURNED THE STEERING WHEEL TO THE LEFT TO DRIVE UP TO MY BANK'S ATM, WHEN THE LEFT FRONT TIRE APPEARED TO BUCKLE UNDER THE VEHICLE AND THE LEFT FRONT OF THE TRUCK FELL TO THE GROUND. THE LEFT FRONT A-ARM AND WHEEL ASSEMBLY BROKE DUE TO PREMATURE METAL FATIGUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060225March 3, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CABLES THAT HOLD UP THE TAILGATE ON THR 1/2 TON CHEVY AVALANCHE RUSTED AND BROKE WHILE I WAS LEANING ON THE TAILGATE. I FELL TO THE GROUND AND WAS NOT INJURED. MY SISTER-IN-LAW ALSO HAD A CABLE ON HER 2002 1/2 TON CHEVROLET PICKUP BROKE *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060048February 29, 2004
TIRES:TREAD/BELT
TIRE SEPARATION. NOTHING BUT TROUBLE WITH THE GOODYEAR AT'S TIRES THAT CAME AS STANDARD ON MY AVALANCHE. I HAD 6 FLATS IN A 4 WEEK PERIOD AND FINALLY HAD TO REPLACE ALL TIRES AT 36,000 MILES DUE TO BELT SEPARATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060049February 29, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WRONG SIZE SPARE TIRE ON AVALANCHE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060925February 27, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE STRAPS ARE WEARING OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059020February 26, 2004
TIRES:TREAD/BELT
TOTAL TREAD PLY SEPARATION ON A FIRESTONE LT 265 R75 16 STEELTEX AT LOAD RANGE E TIRE. TIRE CAME AS ORIGINAL EQUIPMENT ON MY 2002 CHEVROLET AVALANCHE 2500 4X4, WITH A 12,000 LB TOW PACKAGE. WHEN I TOOK DELVIERY OF THIS VEHICLE IN 2001, FIRESTONE WAS IN THE PROCESS OF RECALLING OTHER TIRES THAT WERE FAILING THE SAME WAY, I WAS ASSURED BY BOTH CHEVROLET AND FIRESTONE THAT THIS PRODUCT FAR EXCEEDED THE SPECS FOR THE PURPOSE I SELECTED THIS VEHICLE, AND THESE WERE NOT PART OF THE RECALL. NOW I SEE THAT THIS TIRE HAS HAD A LIMITED PRODUCTION DATE RECALL. I AM IN THE PROCESS OF FILING A CLAIM WITH FIRESTONE TO RE-COUP $1600.00 OF BODY DAMAGE TO THE VEHICLE, BUT I THOUGHT I SHOULD MAKE MY VOICE HEARD TO YOU. AS A SIDE NOTE I WAS TOWING MY TRAVEL TRAILER AT SOMEWHERE BETWEEN 55 TO 60 MPH ON AN OVERCAST 60 DEGREE DAY IN FLORIDA, WHEN I FELT WHAT I THOUGHT WAS A TRAILER TIRE GOING DOWN. AS I WAS IN HEAVY TRAFFIC IN THE RIGHT LANE WITH LIMITED GUARD RAILED EMERGENCY SHOULDER SPACE TO PULL OFF, I IMMEDIATELY BEGAIN TO SLOW EVEN MORE AND PUT ON MY EMERGENCY FLASHERS TO WARN FOLLOWING MOTORISTS OF MY FUTURE INTENTIONS. AS MY SPEED DROPPED TO AROUND 45 MPH IN THE PROCESS OF TRYING TO FIND ENOUGH SHOULDER TO STOP ON, THE TREAD GRENADED OFF. I HAVE ALWAYS BEEN ESPECIALLY AWARE OF PROPER INFATIONS OF TIRES, CHECKING BY GAUGE BOTH THE TOW VEHICLE AND THE TRAILER EACH DAY BEFORE HOOKING UP AND PULLING, AS I DID THIS DAY BEFORE LEAVING THE CAMPSITE. SO UNDER OR OVER INFLATION IS NOT AN ISSUE HERE. THE TRAILER WAS BALANCED SO PERFECTLY THAT BY THE TIME I WAS ABLE TO SAFELY GET OFF THE ROAD, THE TIRE CASING WAS STILL INFLATED AND THE TRAILER WAS HOLDING THE TRUCK UP IN THE REAR. THIS AND THE LACK OF SPEED WERE PROBABLY THE ONLY REASON I DID NOT LOSE CONTROL, BECAUSE I AM SURE THAT UNDER NORMAL DRIVING CONDITIONS THE CASING WOULD HAVE BLOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059021February 26, 2004
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
REPLACED BRAKES AND ROTORS FRONT AND BACK 3 TIMES WITHIN 1 YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059660February 24, 2004
TIRES:TREAD/BELT
TIRE BELTS SEPARATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059702February 24, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VENTILATION SYSTEM LEAKED WATER INTO THE PASSENGER'S COMPARTMENT. AS A RESULT, WATER BLEW OUT THE ELECTRICAL SYSTEM FOR THE RADIO SPEAKERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058881February 24, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE CABLE BROKE WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058789February 23, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE CABLES FAILED WHILE I WAS UNLOADING BACK OF AVALANCHE. I FELL TO THE GROUND, ALONG WITH COMPUTER EQUIPMENT I WAS CARRYING. BOTH TAILGATE CABLES BROKE AND TAILGATE FELL OFF TRUCK. DAMAGE TO TAILGATE PAINT, MOLDING AND LATCH ASSEMBLY. DEALER QUOTED APPROXIMATELY $900 WORTH OF DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058800February 23, 2004
PARKING BRAKE
PARKING DOES NOT WORK AND CABLE IS TO LONG FOR ANY ADJUSTMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058403February 18, 2004
TIRES
STANDARD TIRES ISSUED WITH VEHICLE WERE OFFROAD WRANGLER HP WHICH HAVE VERY POOR RAIN HANDLING CAPABILITIES. I WAS NOT NOTIFIED OF THIS OR GIVEN OPTION OF SWITCHING TO HIGHWAY TIRES WITH BETTER RAIN CAPABILITY. AS A RESULT OF THE POOR CONTROL OF VEHICLE IN RAIN, FRONT EDGE WAS DAMAGED WHEN ENTERED PARKING LOT AND WAS TRYING TO TURN ON WET PAVEMENT AND SLID INTO WALL WHEN STEERING WAS NON-RESPONSIVE DUE TO TIRE SLIDING INSTEAD OF TURNING. SPEED WAS LESS THEN 10 MPH. I HAVE FOUND SEVERAL ARTICLES ON INTERNET INDICATING SHOULD EITHER REPLACE THOSE TIRES OR HAVE THEM "SIPED" TO ACHIEVE BETTER CONTROL IN RAIN. SINCE MY AVALANCHE IS TWO WHEEL DRIVE I NEVER THOUGHT MUCH IF ANY ABOUT OFFROAD USE OR THAT THE STANDARD TIRES WOULD BE SO GEARED UP FOR OFFROAD USE AS TO MAKE THEM HANDLE POORLY IN RAIN. CAPITOL CHEVROLET SERVICE MANAGER CONFIRMED THIS INFORMATION WITH ME. I HAVE 40 YEARS EXPERIENCE DRIVING IN THE NORTH UNDER ALL CONDITIONS WITH MILITARY AND CIVILIAN VEHICLES AND HAVE NEVER HAD THIS KIND OF PROBLEM BEFORE WITH ANY VEHICLE WITH ANY KIND OF TIRE. MILITARY VEHICLE TIRES ARE VERY OFFROAD ORIENTED BUT NEVER HAD THIS KIND OF PROBLEM IN RAIN. THANKS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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