Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#11025319September 25, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND THE REDUCED ENGINE POWER, SERVICE ENGINE, AND TRACTION ASSIST INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DON HEWLETT CHEVROLET BUICK (7601 N INTERSTATE HWY 35, GEORGETOWN, TX 78626) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DON HEWLETT CHEVROLET WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONCE AGAIN. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET LAUREL (500 WASHINGTON BLVD, LAUREL, MD 20707) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REBUILT, THE TAC MODULE NEEDED TO BE REPLACED, AND THE INTAKE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE CONTACT WAS TRANSFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013788August 8, 2017
SERVICE BRAKES
THE BRAKE LINE BROKE DUE TO RUST AND AS I HAVE SEEN THIS IS A ON GOING THING. GM SAYS IT IS NOT A SAFETY ISSUE BUT IT VERY MUCH IS AS WHEN THE LINE BRAKES YOU LOSE PADDLE AND AT HIGH SPEED THIS COULD KILL PEOPLE. THE FACT THAT THEY DO NOT SEE THIS AS A SAFETY ISSUE TELLS ME A LOT ABOUT GM AND HOW THEY DON'T CARE ABOUT THE PEOPLE THAT BUY FROM THEM. MY TRUCK WAS ON THE BOAT LAUNCH WHEN THE BRAKE FAILED I'M LUCKY I DID NOT LOSE MY TRUCK AND BOAT. THIS NEEDS TO BE FIXED AT NO COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013514August 7, 2017
SERVICE BRAKES
ABS PUMP OR SPEED SENSOR ARE DAMAGED AND NOT WORKING ON THIS TRUCK. WHEN MY VEHICLE WAS TURNED OFF THE ABS PUMP KEPT RUNNING CAUSING ME TO PULL THE FUSE FOR THE ABS. CHEVROLET IS AWARE OF THIS PROBLEM AS I HAVE BEEN CALLING THEM TRYING TO HAVE THEM INCLUDE MY TRUCK IN THE ABS/SPEED SENSOR RECALL WHICH IS ON OTHER TRUCKS LIKE MINE. CHEVROLET CONTINUES ONLY TO RECALL THESE TRUCKS WHICH WERE MANUFACTURED IN THE "SALT STATES" ONLY. AS STATED ON: HTTP://WWW.CHEVROLETPROBLEMS.COM/RECALLS/AVALANCHE/2002/ SERVICE BRAKES, HYDRAULIC:ANTILOCK RECALL FOR 2002 CHEVROLET AVALANCHE RECALL ANNOUNCED AUGUST 29 2005 NHTSA REFERENCE #05V379000 NUMBER AFFECTED 1,353,718 SUMMARY: CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY. CONSEQUENCE: THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. FIX: DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463. FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA PAGE CONCERNING RECALL #05V379000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002916July 4, 2017
SERVICE BRAKES
WITH MY AVALANCHE, I WAS TOWING A TRAILER WITH A CAR LOADED AND TRAVELING AT LESS THAN 10 MPH, I APPLIED THE BRAKES TO SLOW FOR A TURN AND LOST NEARLY ALL THE BRAKING POWER. I PULLED TO THE SHOULDER AND NOTICED THAT ONE OF THE BRAKE LINES FORWARD OF THE ABS MODULE LOCATED INSIDE THE LEFT FRAME RAIL DIRECTLY BENEATH THE DRIVERS SEAT HAD RUPTURED DUE TO CORROSION. FURTHER INSPECTION SHOWED ALL BRAKE LINES IN THAT AREA WERE COVERED WITH CORROSION. ALL BRAKE LINE WERE REPLACED WITH NEW STAINLESS STEEL LINES AFTER RESEARCHING THAT THIS VERY COMMON PROBLEM WAS NOT AUTHORIZED FOR RECALL. REPAIR COST: $950.00. IT WOULD APPEAR THAT BRAKE PROBLEMS OF THIS FREQUENCY AND MAGNITUDE SHOULD HAVE BEEN SUBJECT TO RECALL AS IT IS APPARENT THAT IT IS A DESIGN FLAW AND VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979762April 21, 2017
UNKNOWN OR OTHER
CABLES THAT HOLD ON THE TAILGATE HAVE BROKEN ON ONE SIDE. CHEVROLET CLAIMS NO RECALL FOR THIS VIN NUMBER VEHICLE. YET ONLINE IT SAYS 2002 AVALANCHE HAS RECALL FOR CABLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978823April 17, 2017
SERVICE BRAKES
THE BRAKES FAILED DUE TO RUSTED LINES ALMOST CAUSING ME TO WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959893March 9, 2017
ENGINE
2002 CHEVY AVALANCHE 2500 WITH 8.1 ENGINE DIES WITHOUT WARNING AT DRIVING SPEEDS. THE BATTERY LIGHT COMES ON, AFTER THE VEHICLE SHUTS DOWN, BUT NO CHECK ENGINE LIGHT AND NO WARNING WHATSOEVER. THE VEHICLE JUST SHUTS DOWN. WHEN THIS HAPPENS THERE IS NO POWER STEERING AND NO BRAKES FOR THIS 7000 POUND VEHICLE. SOMETIMES, ONCE PULLED OVER AND SHUTTING EVERYTHING OFF AND TRYING TO RESTART IT WILL RESTART, SOMETIMES TAKING UP TO 10 MINUTES OF TRYING TO CRANK IT INTERMITTENTLY BEFORE IT WILL RESTART. IT HAS DONE THIS, OFF AND ON, AT RANDOM INTERVALS OVER THE YEARS I HAVE OWNED IT. I HAVE READ ON THE INTERNET OTHERS FROM WHO HAVE THE SAME PROBLEM AND MOST LIKELY SOLUTION SEEMS TO BE THE CRANKSHAFT POSITION SENSOR WHICH SOME SAY HAS BEEN RECALLED ON THE 2001 MODEL ENGINE FOR THE SILVERADOS, BUT CANNOT FIND ANYTHING FOR THE SAME 2002 ENGINE, WHICH IS THE SAME ENGINE. THIS IS DANGEROUS AND FRIGHTENING ENOUGH AT "BACK ROAD" SPEEDS, BUT CONSIDERABLY MORE SO AT MAJOR HIGHWAY SPEEDS AS THE VEHICLE LOSES ALL POWER WHEN THE ENGINE SHUTS DOWN, LEAVING THE DRIVER UNABLE TO STEER, BRAKE OR IMMEDIATELY RESTART THE VEHICLE LEAVING IT STALLED IN THE MIDDLE OF THE INTERSTATE THERE IS NO CODE IN THE ECM SO THE DEALERS HAVE NOT BEEN ABLE TO DIAGNOSE IT. DOES SOMEONE HAVE TO DIE BEFORE SOMETHING IS DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953651February 9, 2017
SERVICE BRAKES
I STARTED TO PULL OUT OF MY DRIVE WAY AND PRESSED ON THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR I GOT OUT AND CHECKED UNDER THE TRUCK AND THERE WAS BRAKE FLUID LEAKING OUT OF THE LINE AND I FOUND OUT THAT THE LINES HAD RUSTED INTO AND THIS SHOCKED ME BECAUSE I DON'T THINK A BRAKE LINE SHOULD RUST .ALL MY BRAKE LINES ARE REALLY RUSTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950377February 8, 2017
STRUCTURE:BODY
FOUND FRAME ROTTED AND CRACKED .THOUGHT THE FRAME SHOULD LAST TRUCK ONLY 14 YEARS OLD THIS SHOULD NOT HAVE HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946755January 20, 2017
SERVICE BRAKES
BRAKE LINES CORRODED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945252January 14, 2017
AIR BAGS
TAKATA AIRBAG DEPLOYED AND IMPACTED ACCIDENT.. MY VEHICLE WAS MOVING WHEN I WAS HIT AND AIRBAG DEPLOYED. I'VE SINCE HAD 2 UNSUCCESSFUL BACK SURGERIES AND I CONTINUE UNCEASINGLY TO RECEIVE MEDICAL TREATMENT. I AM DISABLE RETIRED. THERE IS A WASHINGTON DC POLICE REPORT, PICTURES, INSURANCE CLAIM PAPERWORK, INVESTIGATION ETC. THERE IS A BOX OF PAPERWORK. TO MUCH TO UPLOAD, BUT I CAN GATHER THE INFO AND FORWARD TO AN ADDRESS PROVIDED TO ME. THIS WEBSITE STATED DO NOT INCLUDE PERSONAL INFORMATION SO MY EMAIL ADDRESS IS [XXX] FOR FUTURE. REFERENCE..I JUST HAPPEN TO SEE A COMMERCIAL ON TV A FEW MINUTES AGO ABOUT THE AIRBAGS SO I HAVE TO GATHER SOME REQUESTED INFO. LIKE THE EXACT DATE. I KNOW IT WAS IN 2010, SO I'M SIMPLY PUTTING IN A DATE FILLER UNTIL I CAN LOOK UP THE EXACT DATE.. I BELIEVE MY FIRST SURGERY WAS IN SEPTEMBER OF THE SAME YEAR. DO I NEED TO CONTACT AN ATTORNEY OR DO I NEED TO CONTACT TAKATA? I DON'T KNOW WHAT TO DO NEXT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10924172November 3, 2016
SERVICE BRAKES
REPEATED PARKING/EMERGENCY BRAKE SYSTEM FAILURES. THE VEHICLE FAILS COMMONWEALTH OF VIRGINIA SAFETY INSPECTIONS AT LEAST EVERY OTHER YEAR. REPAIRS END UP COSTING AROUND $800. THIS IS A COMMON FEATURE IN MOST CARS AND TRUCKS. THE INTERNET IS FILLED WITH COMPLAINS REGARDING THE CHEVY AVALANCHE. WHY WAS A RECALL NEVER ISSUED FOR THE AUTOMATIC TRANSMISSION MODELS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906167September 13, 2016
SERVICE BRAKES
MY SON WAS DRIVING MY 2002 AVALANCHE WHEN THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY PRIOR WARNING OR DASH LIGHTS. ALTHOUGH HE DID GO THROUGH THE INTERSECTION HE WAS TRYING TO STOP FOR THERE WAS NO TRAFFIC AND NO ACCIDENT. THE PROBLEM WAS A BRAKE LINE FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904478September 7, 2016
SERVICE BRAKES
LOST ALL BRAKING POWER WHILE DRIVING. PEDAL WENT TO THE FLOOR. DROVE HOME SLOWLY, LOOKED UNDERNEATH AND THE FRONT BRAKE LINE HAD RUSTED THROUGH. PUDDLES OF BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903161September 1, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE EVENTUALLY STARTED UP AFTER WAITING FOR A WHILE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP, BATTERY, AND STARTER WERE CHANGED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE STARTER WAS REPLACED AGAIN; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891573July 29, 2016
SERVICE BRAKES, ENGINE, STEERING
ENGINE STALL WITH LOSS OF STEERING AND BRAKES WHEN TURNING FROM TOWER OAKS ST ONTO JONES ROAD, A BUSY 4 LANE ROAD. CAR STOPPED IN ONCOMING LANE ON JONES ROAD, JUST AVOIDING A HEAD ON COLLISION. CRANKSHAFT SENSOR FAILURE. HAD CAR TOWED TO DEALER WHO INFOMED ME THAT THERE WAS NO RECALL ON THE CRANKSHAFT SENSOR OF THE CHEVROLETE AVALANCHE PAID DEALER $540. FOR CRANSSHAFT SENSOR REPLACEMENT. HAVE NOT HAD A STALLING PROBLEM SENCE REPLACING THE CRANSHAFT SENSOR. THIS IS A VERY DANGEROUS SITUATION AND CAN CAUSE SEVERE ACCIDENTS AS THE LOSS OF STEERING AND BRAKES IS CRITICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884567July 13, 2016
TIRES
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500 EQUIPPED WITH BF GOODRICH RUGGED TERRAIN TIRES, SIZE: LT265/75R16. WHILE DRIVING 70 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS NOT DIAGNOSED, BUT WAS REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 230,500 AND THE TIRE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876693June 26, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY 02 AVALANCHE HAS HAD ALL THE FUEL, EM BRAKE, WHEEL HUB WHILE HUSBAND WAS STOPPING AT LIGHT WHEN THE TOP CALIPER BOLT CAME OUT WEDGING THE CALIPER BETWEEN THE WHEEL AND BOLT THIS STOPPED THE TRUCK SOUNDED LIKE GUN FIRE AND THE REST END WENT 8 FT INTO THE AIR. AIR BAG NOT DEPLOYED. COST DAYS PAYS AND $ NEW BOLT TO GET BACK ON ROAD, NO INJURY. PLUS DRVR FR AXLE PASS TOO. 2ND TRANNY ONLY 4YRS APART HAS FAILED AGAIN WITH MY 6 GRKIDS ON MY 56TH B.D. IN TX 105 * HEAT INDEX. IT TOOK 4 HOURS TO GET HOME HAVING TO STOP EVERY 10 MIN FOR 20 MIN BECAUSE IT WAS OVERHEATING. MY GRKIDS WERE HEAT EXHAUSTED AS WAS I. I HAVE HAD TO REPLACE THE SHORT COLUMN IN MY STEERING AND I HAVE BEEN JIGGLING THE KEY TO START IT FOR APPX 8 YEARS NOW. 2 FUEL PUMPS IN LESS THAN A YEAR THE LAST ONE WAS STUCK FOR 3 HOURS AT GAS STATION W/3 GRKIDS WHILE MY D-N-LAW WAS WAITING TO MEET ME 2 HOURS FROM HER HOME. I THINK THAT COVERS MOST OF THE INVESTIGATIONS AND COMPLAINTS AND NOT ONE DID CHEVY PAY FOR. I DIDN'T BOTHER ASKING MY HUSBAND HAS 2500 SCHOOL HOURS IN AUTO MECHANIC REPAIR. MY TRIM IS FADED AND HAVE TO OIL IT TO KEEP IT FROM CRACKING. THE TRUCK STILL DRIVES EXCELLENT BUT YOU PEOPLE ARE WHO I'M GOING TO SUE IF SOMETHING CATASTROPHIC HAPPENS IN THAT TRUCK FOR YOUR LACKADAISICAL ATTITUDE IN ENFORCING THE SAFETY LAWS. HOW MUCH KICK BACK DO YOU RECEIVE FROM THE CAR COMPANIES TO NOT RECALL THEIR CARS AND TRUCKS? DON'T BE SHOCKED IT IS OBVIOUS BIG MONEY DICTATES WHAT GETS RECALLED. PEOPLE DIE FOR THE GREED OF OTHERS AND THAT IS PATHETIC. IF YOU ENFORCED THE SAFETY LAWS STRICTER THERE WOULD NOT BE PEOPLE DYING OR BADLY MFT'D VEHICLES CAUSING WRECKS SCARING PEOPLE CAUSING PTSS. I THINK THIS AGENCY IS ALL ABOUT MAKING PEOPLE THINK YOU DO SOMETHING WHEN YOU DON'T, AT LEAST NOT UNTIL 600MILLION CARS HAVE TO BE RECALLED. 2 SHOULD BE ENOUGH. 1 A REPAIR 2 NOT A COINCIDENCE. THANK YOU, [XXX] ALL WHILE DRIVING INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875182June 20, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING AND THE BRAKES FAILED TO STOP THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT MENTIONED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,400. UPDATED 08/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872895June 7, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT COLLIDED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE CONTACT SUSTAINED MINOR INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT, A LICENSED MECHANIC, DIAGNOSED THAT THE BRAKE LINE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Chevrolet Avalanche