Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10182589February 14, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TL* - THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE VEHICLE BEGAN TO STALL WHILE DRIVING 40 MPH AND LOST POWER. THE WARNING INDICATOR LIGHTS ILLUMINATED WHILE THE VEHICLE WAS STALLING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND TOWED IT TO HIS HOME. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, W3HICH FAILURE IS RELATED TO A GAS LINE SENSOR. THE DEALER DID NOT KNOW HOW LONG IT WILL TAKE TO REPAIR THE VEHICLE. ALSO, THE DEALER STATED THAT THE SENSOR WAS IN AN AWKWARD PLACE AND IF IT BROKE THEY WERE NOT RESPONSIBLE , AND REQUIRED HIM TO SIGN A WAIVER. THE CURRENT AND FAILURE MILEAGE WERE 76000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181091January 30, 2007
PARKING BRAKE
TL*- THE CONTACT STATED THAT THE 2002 CHEVROLET AVALANCHE HAD PARKING BRAKE SHOE. PROBLEMS. THE CONTACT STATED THAT THE REAR SHIELD CAME OFF AND HAD EXPOSED THE PARKING BRAKE SHIELD TO THE ELEMENTS. THE EMERGENCY BRAKE PAD WORE OUT, AND THE EMERGENCY BRAKE DIDN'T WORK. THE CONTACT REPLACED ALL OF THE BRAKES IN THE VEHICLE. THE CONTACT HAD THE EMERGENCY BRAKE ADJUSTED, AND THE SERVICE MECHANIC STATED THAT THIS IS NOT COMMON WITH THE AVALANCHE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180674January 25, 2007
ENGINE AND ENGINE COOLING
MY 2002 CHEVROLET AVALANCHE HAS STALLED ON ME SEVERAL TIMES AND ON A NUMBER OF OCCASIONS IN HEAVY TRAFFIC. THIS IS A SERIOUS SAFETY CONCERN THAT I NEED HELP WITH. THE LOCAL CHEVROLET DEALER SAYS THEY ARE NOT AWARE OF ANY PROBLEM THAT WOULD CAUSE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179005January 18, 2007
ENGINE AND ENGINE COOLING
ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS (60-70) THE ENGINE HAS STALLED AND LEFT ME DRIFTING WITH NO POWER ON THE INTERSTATE. AFTER DRIFTING OFF THE HIGHWAY WITH NO POWER ASSIST STEERING OR BRAKES TO STOP AND LETTING IT SIT AND TURN THE KEY OFF AND PUT THE VEHICLE TRANSMISSION IN "PARK" THE ENGINE WILL START BACK UP IN A FEW MINUTES. SOMETIMES HOWEVER IT MAY TAKE SEVERAL MINUTES FOR A RESTART TO OCCUR. I CAN NOT BE CERTAIN, BUT I BELIEVE THIS TO BE TEMPERATURE RELATED. I TOOK THE VEHICLE TO THE LOCAL CHEVROLET DEALER (SUTLIFF CHEVROLET CO.) AND ASKED THAT THE CRANKSHAFT POSITION SENSOR BE REPLACED. THIS REQUEST CAME AS A RESULT OF MUCH INVESTIGATION AND CONVERSATION WITH OTHER OWNERS OF THE SAME YEAR, MAKE AND MODEL WITH THE SAME ENGINE. THE DEALER SAID THEY WOULD CHANGE THE SENSOR BUT WOULD NOT TAKE RESPONSIBILITY IF THE SENSOR BREAKS UPON REMOVAL. THIS THEY SAID WOULD REQUIRE MANY HORS OF LABOR TO FIX AND THEY WILL NOT DO THAT. I WOULD HAVE TO ASSUME THE BILL FOR REPAIR IN ADDITION TO THE REQUESTED REPAIR SHOULD THIS HAPPEN. I AGREED TO PAY ONLY FOR THE REQUESTED REPAIR AND SAID THAT THIS INDICATES TO ME THAT THERE IS A FLAW IN THE PART AND THAT CHEVROLET OR GM SHOULD ASSUME ANY ADDITIONAL RESPONSIBILITY DUE TO A MANUFACTURING DEFECT. THEY REFUSED AND TOLD ME THERE IS NO PROBLEM WITH THE SENSOR BECAUSE THERE IS NO DIC INDICATING A PROBLEM. MY RESEARCH INDICATES OTHERWISE AND THE ONLY WAY I COULD THINK OF TO PROOF MY SUSPICION WAS TO HAVE THE SENSOR REPLACED. I WILL PAY FOR THE REQUESTED REPAIR, BUT NOT FOR ADDITIONAL COST DUE TO WHAT I PERCEIVE TO BE A DEFECT THAT IS KNOWN TO EXIST BY GM. I NOW FEEL VERY UNSAFE DRIVING THE VEHICLE AND FEAR NOT ONLY FOR MY SAFETY BUT ALSO FOR THOSE AROUND ME SHOULD THE SENSOR FAILURE AND SUBSEQUENT STALL SITUATION OCCUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178990January 17, 2007
ENGINE AND ENGINE COOLING
THIS COMPLAINT INVOLVES THE CRANKSHAFT POSITION SENSOR FAILURE ON MY 2002 CHEVROLET AVALANCHE WHILE ON THE HIGHWAY. CAUSE WAS LATER DIAGNOSED TO BE SENSOR BY MAITA CHEVROLET IN ELK GROVE CA. I FOUND OUT THAT IT WAS A WIDESPREAD ISSUE ON THE CHEVYAVALANCHEFANCLUB.COM WEBSITE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177004December 26, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* - THE CONTACT CALLED STATING THAT HE TOOK 2002 CHEVROLET AVALANCHE 1500 TO THE DEALERSHIP ON 09/29/05 FOR WHEEL INSPECTION, AT THE TIME THE VEHICLE'S ODOMETER READ 59,289 MILES. AN INSPECTION WAS DONE WITH INVOICE STATING WHEEL SENSOR AND INC. CLEANING WAS DONE. THE CONTACT STATED THAT HE FELT THAT THEY DIDN'T APPLY ZINC/X TO THE SENSOR DURING INSPECTION. THE VEHICLE MALFUNCTIONED ON 11/13/06 WHILE HE WAS PULLING INTO THE DRIVEWAY AND THE VEHICLE DIDN'T STOP ONCE THE BRAKES WERE APPLIED. THE CONTACT STATED THE VEHICLE DAMAGED THE GARAGE DOOR. THE CONTACT TOOK THE VEHICLE BACK TO DEALERSHIP ON THE NEXT DAY, AND WAS SHOWN THAT THE WHEEL SPEED SENSOR WAS NOT IN ITS PROPER PLACE AND IT WAS RUSTED. THE DEALERSHIP TOLD THE CONTACT THAT THE REAR WHEEL BRAKE DUST COVERS WERE RUSTED AND THEY NEEDED TO BE REPAIRED BEFORE THEY WOULD FIX THE PROBLEM. ALSO, HE WAS HAVING BRAKE PROBLEMS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS HE HAD TO USE EMERGENCY BRAKES TO STOP THE VEHICLE. THE CONTACT STATED THAT HE DID HIS OWN RESEARCH ON HIS VEHICLE AND FOUND A RECALL 05V379000 FOR 2002 CHEVROLET AVALANCHE FOR THE SERVICE BRAKES, HYDRAULIC: ANTI-LOCK. THE CONTACT INFORMED THE DEALERSHIP OF THIS RECALL, AND WAS TOLD THAT THEY WOULD NOT REPAIR THE RECALL UNTIL HE REPLACED THE WHEEL SPEED SENSOR. *AK THE DEALER WOULD NOT FIX THE WHEEL SPEED SENSOR ISSUE, IF THE CONSUMER DIDN'T HAVE THE REAR BRAKE BACKING PLATE REPLACED AT HIS EXPENSE. UPDATED 01/29/07. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10174132November 23, 2006
ELECTRICAL SYSTEM
I HAVE A CHEVROLET AVALANCHE YEAR 2002 KEEPS SHUTTING DOWN. I RAN ON HIGHWAY 55 MILES, THEN MY CAR SHUT DOWN....MANY CARS BEHIND ALMOST HIT. VERY SCARY. I ALMOST DIED! THIS PROBLEM SHUT DOWN EVERYDAY AFTER 10 MINUTES RUN. BUT NOT ONLY MY. MOST THE CAR SAME YEAR, SAME MODEL GOT THE SAME PROBLEM TOO. THIS IS VERY DANGEROUS AND DON'T KNOW WHY GM DIDN'T RECALL THIS. PLEASE SEE ALL THE POST ABOUT THIS HERE: HTTP://WWW.CHEVYAVALANCHEFANCLUB.COM/CAFCNA/INDEX.PHP/TOPIC,4815.0.HTML HTTP://WWW.CHEVYAVALANCHEFANCLUB.COM/CAFCNA/INDEX.PHP/TOPIC,47937.40.HTML. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172919November 8, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DT*: THE CONTACT STATED THE OIL INSIDE THE DRIVER SIDE EXTERIOR HEATED MIRROR SEEPED OUT CAUSING A BLUR. THE DEALERSHIP DETERMINED THE MIRROR NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172464November 2, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
SERVICE 4X LIGHT COMES ON ALMOST EVERYTIME DRIVEN ROARING IN DRIVETRAIN WITH RELATION TO SPEED OF TRUCK UNDERSTAND THIS COULD BE WORKMANSHIP PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172368November 1, 2006
PARKING BRAKE
FAILURE WAS/IS INEVITABLE. PARKING BRAKE SHOES ARE POORLY SECURED, THEY ARE ALLOWED TO FLOAT INSIDE OF HAT OF ROTOR. DRIVERS SIDE HAS THE RETAINING CLIP ORIENTED (UPSIDE DOWN) WHERE THE FLOATING BRAKE SHOE IS KEPT IN CONTACT WITH HAT AREA OF ROTOR BY GRAVITY AT ALL TIMES. WHAT IS WORSE, IS THAT THE AREA OF THE SHOE HAVING NO PAD IS IN CONTACT. THIS CAUSED THE METALLIC PORTION OF THE SHOE TO GRIND OVER A 1/4" INTO HAT AREA OF ROTOR. BOUGHT NEW AND AFTER 1 MONTH, EMERGENCY BRAKES FAILED, HAD TO RELY ON TRANSMISSION IN PARK. DEALERSHIP SAID I MUST USE EMERGENCY BRAKES FREQUENTLY TO KEEP ADJUSTED...NOT TRUE, THERE IS NO ADJUSTMENT W/O PULLING ROTOR OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170752October 13, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED. AFTER PULLING OVER THE SIDE OF THE ROAD, THE VEHICLE WAS PUT IN IDLE AND THE CONTACT ATTEMPTED TO RESTART THE ENGINE BUT IT WOULD NOT START. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE CONTACT WAS TOLD BY A FRIEND THAT THEY EXPERIENCED THE SAME PROBLEM WITH THEIR VEHICLE WHICH WAS THE SAME MAKE AND MODEL. THE PROBLEM WAS CAUSED BECAUSE THE CAMSHAFT SENSOR IN THE IGNITION MALFUNCTIONED. NEITHER THE SERVICE DEALER NOR THE MANUFACTURER WERE CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170530October 11, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THE REAR BRAKE ROTORS WERE RUSTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE STEEL PART WAS A MANUFACTURER DEFECT. THE MANUFACTURER WAS CONTACTED AND DENIED THAT THE PROBLEM WAS A MANUFACTURER DEFECT. THE VEHICLE HAS YET TO BE REPAIRED. UPDATED 10/23/2006 - THE REAR BRAKE PLATED ALSO RUSTED SO BADLY THAT ONE HAD FALLEN TO PIECES. THE CONSUMER WAS TOLD BY THE DEALER THAT SOME ROTORS FROM THIS YEAR WERE REPLACED BEFORE THE BRAKE PADS WERE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168642September 19, 2006
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
2002 AVALANCHE. TAILGATE CABLE FAILURE. I UNDERSTAND THERE IS A RECALL FOR 1999-2000 SILVERADO / GMC PICKUPS FOR REPLACING TAILGATE CABLES. I HAVE HAD THE CABLES REPLACED 1 TIME IN 2004 UNDER WARRANTY, AND THEY HAVE BROKE AGAIN FROM RUST-THROUGH 9/2006. DEALER SAID THERE IS NO RECALL ON THIS, AND I MUST PURCHASE REPLACEMENTS. THESE ARE THE SAME MANUFACTURED ITEMS IN THE STATED RECALL, WHY IS THIS VEHICLE NOT INCLUDED? THIS IS OR CAN RESULT IN INJURY. THE FIRST TIME IN 2004, I WAS STANDING ON THE TAILGATE WHEN THEY BROKE. LUCKILY I FELL OFF AND WAS NOT SERIOUSLY INJURED. THE REPORT FOR THE TRUCKS FROM 1999-2000 ENGINEERING ANALYSIS # IS EA05-007. PLEASE LOOK INTO ADDING NEWER VEHICLES TO THIS, AS THEY POTENTIALLY HAVE THE SAME ISSUES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166601August 26, 2006
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE
REAR WINDOW FRAME CRACKED LIKE MANY OTHERS, FACTORY DEFECT SHOULD BE REPLACED EVEN IF THE FACTORY WARRANTY HAS EXPIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166320August 23, 2006
SERVICE BRAKES, ELECTRIC, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2002 AVALANCHE 1500 TRUCK. ELECTRIC BRAKE CONTROL MODULE, ABS AND BRAKE LIGHT WOULD COME ON AND STAY ON WHEN I HIT A BUMP, CONTACTED CHEVY HAS NO RECALL BUT SAID THAT MODULE HAS FAILED AND POSSIBLE FAILURE OF BRAKES TO OPERATE CORRECTLY. SPOKE TO A FRIEND THAT OWNS A CHEVY SUBURBAN, HAD THE SAME PROBLEM. MY COST TO REPLACE $1162.41 PLEASE RESPOND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166379August 23, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS EXTENDED BRAKING DISTANCE WAS OBSERVED. THE PROBLEM WAS DUE TO HEAVY CORROSION OF THE BRAKE ROTORS. THE FOUR ROTORS HAD BEEN REPLACED TWICE. THE VEHICLE HAS BEEN OPERATED IN A SALT BELT STATE. THE RUST CRACKED THE METAL CREATING A WORSENING FAILURE CONDITION. UPDATED 11/3/2006 - THE CONSUMER FEELS THAT THE ROTORS WERE MADE OF AN INFERIOR MATERIAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164819August 7, 2006
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
PARKING BRAKE FAILURE. 2002 Z71 CHEVROLET AVALANCHE BRAKE DID NOT LAST A YEAR. GENERAL BRAKE FAILURE. BRAKES WERE NEVER ENOUGH TO STOP CAR SAFELY. NOTE THEY REALLY FAIL WHEN GOING OVER BUMPS. REPLACED ROTORS TWICE AND PADS 3 TIMES AND I'M AT 60K! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163580July 26, 2006
STRUCTURE
POPPING NOISE WHEN TURNING COMING FROM UNDER CAB AT DRIVERS FEET AND PASSENGERS FEET. TRANSMISSION CROSS MEMBER BOLT HOLES IN FRAME HAVE STRETCHED HORIZONTALLY AND ALLOW CROSSMEMBER TO SHIFT SIDE TO SIDE. ALSO FRONT BODY MOUNTS POP WHEN TURNING CAUSING STRESS ON FRONT MOUNT BOLTS. ** CHEVROLET SAID THIS IS NORMAL AND THE ONLY PATCH THEY HAVE FOR THE POPPING AT THE TRANSMISSION MOUNT IS TO PUT WASHERS BOTH SIDES AND THE SAME PATCH FOR THE BODY MOUNTS.** NOTE PICTURES ARE AVAILABLE OF THE STRETCHED OUT HOLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162981July 20, 2006
PARKING BRAKE
ALOT OF SQUEEZING IN PARKING BRAKES. PARKING BRAKES DIDN'T WORK, CHECK BREAKS, RT. BRAKE PAD BURNT OUT. RELEASE SYSTEM DOESN'T RELEASE. HAD TO REMOVE PADS. I AM CURRENTLY DRIVING AROUND W/O EMERGENCY BRAKE RING PADS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162849July 19, 2006
PARKING BRAKE
PARKING BRAKE DOESN'T WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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