Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10236712August 2, 2008
ENGINE AND ENGINE COOLING
VEHICLE STALLS OUT AT ANY SPEED AND WILL NOT RESTART FOR SEVERAL MINUTES. IT IS RANDOM AND DOES THIS INTERMITTENTLY AND IS GRADUALLY GETTING MORE FREQUENT. BASED ON OUR RESEARCH, WE UNDERSTAND THAT THE NHTSA IS/WAS AWARE OF THIS PROBLEM. WE WILL BE HAVING THE CRANKSHAFT SENSOR REPLACED. THIS IS A SERIOUS SAFETY ISSUE FOR THE DRIVER AND FOR ANYONE TRAVELING BEHIND THE VEHICLE WHEN IT LOSES POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236495July 31, 2008
PARKING BRAKE
PARKING BRAKE FAILURE - DOES NOT WORK - DUE TO PREMATURE CORROSION TECHNICIAN AT DEALER STATED THIS IS A COMMON PROBLEM WITH THE AVALANCHE. THE COST TO REPAIR THE PARKING BRAKE AND ALL THE AFFECTED PARTS IS APPROX. $ 600.00. TECHNICIAN STATED THIS SHOULD BE A RECALLED ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232754June 30, 2008
FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT THE ENGINE WOULD NOT TURN OVER. HE NOTICED UNDERNEATH THE HOOD THAT BOTH THE WIRE AND HARNESS WERE BURNED. THE FAILURE WAS RELATED TO THE FUEL PUMP. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE CONTACT REPAIRED THE VEHICLE AND STATED THAT THE FAILURE WAS RELATED TO THE WIRING HARNESS. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224769April 16, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
RUPTURE OF PLASTIC-LIKE FUEL LINES ABOVE THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224538April 14, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABOUT 4 YEARS AGO THE ABS SYSTEM FAILED....I HAD TO REPLACE A PART ON MY 2002 CHEVY AVALANCHE 'S ABS SYSTEM..AGAIN THE SAME NOISE OCCURRED AND AGAIN IT IS THE ABS SYSTEM..4 YEARS AGO IT WAS OUT OF WARRANTY 38,000 MILES I HAD TO PAY OUT OF POCKET $1,200. IT IS AT THE DEALER NOW BEING REPAIRED... ..I'M SURE IT WILL BE $1,200 OR MORE...AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223243April 3, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE HUBS
REAR BRAKE DUST SHIELDS RUSTED THROUGH AT 62,438 MILES ALLOWING DIRT, STONE, AND OTHER MATERIALS INTO BRAKE SYSTEM. DUST SHIELDS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223184April 2, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ABS ACTIVATED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE CONTACT IS RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222318March 25, 2008
ENGINE AND ENGINE COOLING
2002 CHEVROLET AVALANCHE 2500. ENGINE STALLED WHILE DRIVING ON THE HIGHWAY. NO WARNING, NOTHING, ENGINE JUST STOPPED. THIS HAS HAPPENED ABOUT 8 TIMES SINCE THE FIRST TIME, AND I HAVE FINALLY FOUND OUT THAT THE PROBLEM IS THE CRANKSHAFT POSITION SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220498March 9, 2008
STEERING:LINKAGES
I HAVE A CHEVROLET 2002 AVALANCHE. THERE WAS A LOT OF CLICKING AND CLACKING IN MY STEERING. I HAD THE FRONT END CHECKED AND REALIGNED SEVERAL TIMES. FINALLY A CHEVY SERVICE MANAGER IDENTIFIED A CONSISTENT PROBLEM WITH THE CHEVROLET. THERE IS A LINKAGE IN THE STEERING THAT IS CATEGORIZED AS A SHAFT #19153614 THAT WAS NOT CORRECTLY DESIGNED WHEN MANUFACTURED. ACCORDING TO THE CHEVY SERVICE MANAGER CHEVY HAD TO REDESIGN THE SHAFT TO CORRECT THE PROBLEM. DUE TO THE FACT THAT THE PART WAS NOT DESIGNED PROPERLY ORIGINALLY I REQUESTED GM CUSTOMER SERVICE TO COVER THE COST OF $201.95 COST. THEY HAD SOME FOREIGNER FROM THE PHILLIPINES CALL ME TO TELL ME THEY WOULD NOT STAND BEHIND THIS MATERIAL AND WORKMANSHIP FAILURE. IT SEEMS TO ME TO BE A SAFETY ISSUE THAT GENERAL MOTORS IS SWEEPING UNDER THE RUG. THE SERVICE MANAGER ADVISED THAT THEY HAVE HAD TO REPLACE MANY OF THESE SHAFTS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219801March 1, 2008
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, STRUCTURE
HOOD METAL AROUND THE LATCH IS ROTTING. AND THERE IS DELAMATION OF THE METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219741February 29, 2008
PARKING BRAKE
I WAS REFUSED AN ANNUAL INSPECTION BECAUSE OF NO EMERGENCY BRAKE. I WAS THEN INFORMED THAT 2002 SERIES OF CHEVROLET TRUCK HAD A COMMON PROBLEM WITH EMERGENCY BRAKE FAILURE. I WAS THEN TOLD CHEVROLET DID A SILENT RECALL ON TRUCKS WITH A STANDARD TRANSMISSION AND PAID FOR THE REPAIRS. HOWEVER I HAVE AN AUTOMATIC TRANSMISSION AND THE REPAIRS COST $525.88. ALSO I WAS TOLD TO SET THE BRAKE TO INSURE THAT IT WOULDN'T FAIL IN THE FUTURE. NOTHING IN OWNERS MANUAL TELLS YOU TO SET EM. BRAKE SO IT WOULDN'T WEAR OUT BY NOT BEING SET IN ORDER TO KEEP IT ALIGNED TO PREVENT WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218660February 20, 2008
SEAT BELTS:FRONT, AIR BAGS
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. ON MARCH 27, 2007, THE CONTACT CRASHED INTO AN EMBANKMENT HEAD ON AT 45 MPH. THE VEHICLE FLIPPED UP AND LANDED ON ITS SIDE IN A DITCH. THERE WAS OVER $18,000 WORTH OF DAMAGE. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS INJURED. THE SIDE AND FRONT AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED AS WELL. THE CONTACT HAS PICTURES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 78,213. UPDATED 04/23/08. *LJ THE CONSUMER ALSO STATED THE SEAT BELT DID NOT LOCK INTO PLACE AS IT SHOULD HAVE. THE SEAT BELT HARNESS BROKE WHICH CAUSED THE CONSUMER TO FLY FORWARD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10215390January 18, 2008
TRAILER HITCHES
TRAILER HITCH. WELDS HAVE CRACKS. LOOKS LIKE THE WELDS WERE NEVER COMPLETED. FIRST NOTICED FLEXING IN THE HITCH AND REPLACED IT BEFORE ANYTHING HAPPENED. I'M SENDING LINKS TO A FEW PICTURES. LOOK ALONG THE WELDS ON THE ROUND TUBE. THE CRACKS APPEAR AS LINES ON THE WELDS OF THE ROUND TUBES. PICTURES OF HITCH.... HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0886.JPG HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0892.JPG HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0888.JPG HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0893.JPG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215008January 11, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 CHEVROLET AVALANCHE WITH ENGINE FAILURE. CONSUMER STATES THAT THE ENGINE LIGHT ON THE DASHBOARD WOULD ILLUMINATE AND THEN THE VEHICLE WOULD LOSE POWER STEERING AND BRAKES. HE ALSO STATED SHORTLY AFTER, THE ENGINE WOULD REVIVE ITSELF. *KB THE CONSUMER WAS TOLD THE 2 FUEL PUMPS ON THE VEHICLE WERE DISINTEGRATING AND NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213616January 3, 2008
PARKING BRAKE:CONVENTIONAL
BRAKES WERE PULSATING AND TOOK TO LOCAL BRAKE SHOP FOR CHECK. REAR BRAKE JOB COMPLETED. LEFT REAR ROTOR NEEDED REPLACING DUE TO DAMAGE FROM PARKING BRAKE. PARKING BRAKE ALSO REPLACED. SERVICE TECHNICIAN INDICATED DAMAGED ROTOR FROM PARKING BRAKE WAS A DESIGN FLAW BY GM AND ALTHOUGH CHEVY AVALANCE HASN'T HAD A RECALL ON THIS FLAW, THE TAHOE HAS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213040December 28, 2007
PARKING BRAKE
GENERAL MOTORS SERVICE BULLETIN #02-05-26-002 2002-2003 CHEVROLET AVALANCHE 1500 SERIES MODELS I HAVE THIS PROBLEM AND GM OR THE DEALERSHIP TELLS ME 'TOUGH LUCK' THIS IS !@#$% AND THEY NEED TO ADDRESS THIS PARKING BRAKE ISSUE!!! EVERY REPAIR PERSON I TAKE TO KNOWS ABOUT THIS ISSUE SO IT'S NOT SOMETHING OBSCURE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209961November 26, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT STOP. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO DOWNSHIFT AND CRUISE TO A STOP. AS OF NOVEMBER 26, 2007, THE DEALER HAD NOT INSPECTED OR REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE RUSTED BRAKE LINES CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 93,800. UPDATED 0310/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208109November 7, 2007
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENT SUDDEN STALL. AT SPEED AND/OR WHEN IDLING. CAUSES OF BREAKING AND STEERING. CAUSES BREAKDOWN IN TRAFFIC LANES OF FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208135November 7, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. WHILE DRIVING 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD A BUZZING NOISE COMING FROM THE STEERING AREA. THE VEHICLE THEN BEGAN TO PULL TO THE RIGHT. THE ABS WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206956October 26, 2007
PARKING BRAKE, STRUCTURE, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
AT THE FIRST OF OCTOBER I RECEIVED A LETTER FROM ONSTAR STATING THAT MY SERVICE WOULD NO LONGER BE AVAILABLE FOR MY 2002 CHEVORLET AVALANCHE BEGINNING JAN 2008. ONSTAR IS A SAFETY DEVICE ON MY TRUCK...AND WAS THE DECIDING FACTOR IN CHOOSING A GM VEHICLE. SOME OTHER FAMILY MEMBERS HAVE 2003 GMCS AND THEY ARE REPAIRABLE BUT MINE IS NOT. I FIND THIS HARD TO BELIEVE..THEY JUST DO NOT WANT TO PAY FOR IT. I HAVE HAD SOME TROUBLE WITH MY TRUCK, EG- HARDBODY FADING, WOULD NOT PASS INSPECTION 3 YEARS BACK B/C EMERGENCY BRAKE WAS WORE...NO RECALL BUT THE PART WAS REDESIGNED..HMMM, TAILGATE LEAKING WATER, A LOUD POPPING NOISE THAT TOOK 4 LONG TIMES AT THE DEALER FOR THEM TO FIND, BUT I CAN LIVE WITH ALL THIS...BUT MY ONSTAR WAS A GREAT PIECE OF MIND, ESP WITH AN ILLNESS AND NOW A NEW BABY. I WILL NEVER PURCHASE A GM AGAIN, B/C THEY HAVE DUMPED ALL OF US WITH ANALOG SERVICE LIKE A DISEASE...I WAS TOLD I COULD TRADE MY TRUCK AND ONSTAR WOULD GIVE ME AN ADDITIONAL YEAR FREE! BIG WOW...THAT IS AN INSULT. MY TRUCK WAS JUST PAID FOR IN AUGUST AND IN OCTOBER I FIND OUT THE BIG SAFETY DEVICE OF ONSTAR IS OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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