Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10265344April 14, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. WHILE DRIVING 20 MPH, THE BRAKES FAILED TO WORK PROPERLY. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THERE IS A RECALL FOR THE 2005 CHEVROLET AVALANCHE. THE BRAKES WORKED PROPERLY AND THEY STATED THAT EVERYTIME HE TOOK THE VEHICLE IN FOR SERVICE THEY WOULD STATE THAT THE BRAKES ARE FINE. THE FAILURE MILEAGE WAS UNKOWN AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265387April 14, 2009
ENGINE AND ENGINE COOLING:ENGINE
4 TIMES NOW MY VEHICLE HAS STALLED WITH NO WARNING OR ANY INDICATION OF ANYTHING WRONG WITH THE VEHICLE I.E. WARNING CODES, LIGHTS, OR SYMBOLS. THERE HAS ALWAYS BEEN PLENTY OF FUEL IN THE TANK. IT HAPPENED TO ME THIS MORNING ON THE WAY TO WORK TRAVELING AT ABOUT 65 MPH AFTER FINISHING A CURVE IN THE ROAD. THE ENGINE DIED FOR ABOUT 2-3 SECONDS AND THEN IT RESTARTED BY ITSELF. THE OTHER DAY MY DAUGHTER AND I WERE COMING BACK FROM THE DR. AND I HAD JUST MADE A LEFT HAND TURN FROM ONE BUSY ROAD TO ANOTHER AND IT COMPLETELY STALLED ON ME. I HAD TO STOP IN AFTERNOON TRAFFIC AND AFTER ABOUT A MINUTE AND COMPLETELY TURNING THE KEY OFF AND PUTTING IT INTO PARK IT FINALLY STARTED. I TALKED TO THE SERVICE WRITER AT QUALITY CHEVY AND HE TOLD ME THAT MANY OF THE SAME TRUCKS HAVE BEEN COMING IN AND HAVING THE CRANK POSITION SENSOR REPLACED. I DID SOME RESEARCH AND FOUND THAT THE 2001 SILVERADO'S WITH THE 8.1L ENGINE, SAME AS MINE, HAD A RECALL FOR THEM. ON THE AVALANCHE FAN CLUB WEB SIGHT, I FOUND A LOT OF PEOPLE ON THERE WITH THE SAME PROBLEM AS MINE AND HAVING THE CRANK POSITION SENSOR REPLACED. THEY ALL HAD THE SAME DEAL, VEHICLE STALLS WITH NO CODES. THANKS FOR YOUR HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263911April 1, 2009
SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET K1500 AVALANCHE 4WD ACTIVATES ANTILOCK BRAKES WHILE COMPLETING A STOP AT LOW SPEEDS (LESS THAN 5MPH). THIS MALFUNCTION OCCURS EVERY TIME THE VEHICLE IS DRIVEN, OFTEN EVERY TIME THE VEHICLE COMES TO A COMPLETE STOP. THE ACTIVATION OF THE ABS SYSTEM HAS THE UNDESIRED EFFECT OF GREATLY LENGTHENING THE STOPPING DISTANCE IN AN UNCONTROLLED MANNER. IN EFFECT, THE VEHICLE IS NOT UNDER CONTROL WHEN APPROACHING A STOPPED VEHICLE IN TRAFFIC, INTERSECTION, PEDESTRIAN, PARKING, ETC. THIS IS A VERY HAZARDOUS MALFUNCTION OF THE ABS SYSTEM. THIS PARTICULAR TRUCK WAS RECALLED AND REPAIR WAS ATTEMPTED BY A CHEVROLET DEALERSHIP A FEW YEARS AGO. THIS PREVIOUS DEALERSHIP REPAIR OF THE UNCONTROLLED ABS BRAKING WAS NOT SUFFICIENT AS THE ABS MALFUNCTION HAS RETURNED ON THIS VEHICLE. ON 4/1/09 THE CHEVROLET DEALERSHIP HAS REFUSED TO REPAIR MY CURRENT ABS MALFUNCTION CONDITION, STATING THAT "GM WILL ONLY DO THE REPAIR ONCE". THE DEALERSHIP REPAIR DID NOT WORK ON MY 2002 AVALANCHE, AND NOW I AM "STUCK" WITH A VEHICLE THAT IS A SAFETY HAZARD ON THE ROADS DUE TO UNCONTROLLED RELEASING OF BRAKE PRESSURE AT LOW SPEEDS. PLEASE GIVE ME DIRECTION OF WHAT ACTION I CAN TAKE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263071March 25, 2009
SERVICE BRAKES, HYDRAULIC
02 CHEVY AVALANCHE ELECTRONIC BRAKE CONTROL MODULE IS DEFECTIVE AND NO LONGER UNDER WARRANTY. GM HAS HAD DOCUMENTED PROBLEMS WITH THE ABS ON THE '02 AVALANCHE BUT SO FAR HAS ONLY ISSUED A RECALL FOR NORTHERN STATES, BLAMING THE PROBLEM ON ROAD SALT RATHER THAN THE OBVIOUS DESIGN OR MANUFACTURE DEFECT. ROAD SALT DIDN'T CAUSE THIS ABS FAILURE BECAUSE I LIVE IN FLORIDA. THE RECALL SHOULD BE EXTENDED TO THE WHOLE U.S. THIS IS A SAFETY ISSUE THAT NHTSA SHOULD ADDRESS WITH A MANDATORY RECALL FOR ALL '02 CHEVY AVALANCHES. GM REFUSES TO ACKNOWLEDGE THAT IT IS A SAFETY PROBLEM RATHER THAN A WARRANTY ISSUE. I DID A 360 ON A MAJOR INTERSTATE DUE TO THIS AND SHOULD BE ADDRESSED BEFORE IT KILLS SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259121February 17, 2009
AIR BAGS
SON HIT A TREE HEAD ON TOTALED AVALANCHE FRONT END AIR BAG DID NOT DEPLOY WHY?????????? *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10258825February 16, 2009
STRUCTURE
REAR WINDOW FRAME CRACKED RIGHT IN THE MIDDLE OF THE LOWER PORTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258616February 13, 2009
POWER TRAIN, POWER TRAIN:DRIVELINE
FRONT DIFFERENTIAL MECHANISM THAT IS RESPONSIBLE FOR 4WD OF THE VEHICLE HAS CHRONICALLY MALFUNCTIONED DESPITE 2 REPAIRS WHILE UNDER WARRANTY BY LINDSAY CHEVY IN WOODBRIDGE VA. THE MECHANISM STARTED TO SHOW SIGNS OF PROBLEMS AT 7000 MILES. NOW THE TRUCK HAS 85000 MILES AND THE MECHANISM HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258442February 12, 2009
SERVICE BRAKES, HYDRAULIC
ANTI-LOCK BRAKE SYSTEM STAYS ON AND TOOK TO A REPAIR SHOP. THEY ADVISED US THAT THERE WAS A RECALL ON IT. THEN WE TOOK IT TO THE CHEVROLET DEALERSHIP AND THEY TOLD US THERE WAS NO RECALL. DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THERE WAS INDEED A RECALL. CHEVROLET DEALERSHIP NOT COOPERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257679February 6, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 GMC 1500 AVALANCHE. TWO YEARS AGO, THE ABS SENSOR WAS REPAIRED ON THE VEHICLE UNDER RECALL. CURRENTLY, THE ABS SENSOR IS NOT WORKING PROPERLY AND THE BRAKES DO NOT HOLD IN THE MIDDLE OF STOPPING. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS DUE TO THE PREVIOUS RECALL REPAIR. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257615February 5, 2009
SUSPENSION
2002 AVALANCHE SWAY BARS FRONT AND NO REAR S BREAKING AT BUSHINGS. LOOKS LIKE CORROSION AT THE BENDS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257188February 2, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR ROUTINE MAINTENANCE. THE MECHANIC NOTICED THAT THE ROTORS FAILED AND A REPORT WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO ONE OF THEIR DEALERS FOR A DIAGNOSIS AND TO CONSIDER IF THEY WOULD ASSIST WITH THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 33,000. UPDATED 3/16/09 *CN THE FRONT ROTORS NEEDED TO BE TURNED AND THE REAR PADS NEEDED TO BE REPLACED. UPDATED 03/19/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256309January 26, 2009
ELECTRICAL SYSTEM
2002 CHEVROLET AVALANCHE 1500. IGNITION SWITCH IS SHORTING OUT, HAVE TO JIGGLE KEY TO START. WHEN DRIVING TUCK LOOSES POWER AND SHUTS OFF LOOSING ALL POWER STEERING AND ALL POWER BRAKES. HAD TO MUSCLE TRUCK TO SHOULDER OF ROADWAY AND RESTART. DOES THIS INTERMITTENTLY WITHOUT WARNING. THIS IS VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256326January 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PROPERLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED AT THE COST OF $2,000. THE CONTACT REPLACED THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254409January 9, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RE: NHTSA CAMPAIGN ID # 05V37900, NHTSA ACTION # PE05020. I PURCHASED 2002 AVALANCHE IN LATE JULY, 2006, FROM FUCILLO CHEVROLET IN EAST GREENBUSH NY; MILEAGE ~44,000. IN NOVEMBER, 2008 (~55,000 MILES), I NOTICED UNWANTED ABS ACTIVATION AT LOW SPEEDS AS DESCRIBED IN ABOVE REFERENCES. INDEPENDENT MECHANIC CONFIRMED. FUCILLO CHEVROLET DECLINED TO PROVIDE RECALL SERVICE, ADVISING THAT IT HAD ALREADY BEEN DONE, NOTWITHSTANDING THAT THE PROBLEM HAD NOT BEEN REMEDIED. CHEVROLET DECLINED FOR THE SAME REASON, ADVISING THAT THE RECALL REPAIR HAD BEEN DONE AT FUCILLO IN JULY, 2006, AND THAT THEIR OBLIGATION UNDER THE RECALL WAS TO PERFORM THE RECALL SERVICE ONLY ONE TIME, IRRESPECTIVE OF WHETHER THE SERVICE FIXED THE DEFECT.. I THEN HAD AN INDEPENDENT MECHANIC REPAIR THE DEFECT AT MY EXPENSE. HE ADVISED THAT THE RECALL SERVICE HAD NOT BEEN DONE, AS COULD BE DETERMINED DURING THE REPAIR. IF THE RECALL REPAIR WAS NOT IN FACT DONE, THEN THE DEALER MISREPRESENTED TO CHEVROLET (AND ME). HOWEVER, IRRESPECTIVE OF WHETHER THE RECALL SERVICE HAD ACTUALLY BEEN DONE OR NOT, IT APPEARS TO ME THAT CHEVROLET AND THE DEALER HAVE TAKEN THE POSITION THAT THEIR OBLIGATION DOES NOT EXTEND TO REMEDYING THE DEFECT -- THEY APPARENTLY MAKE NO DISTINCTION BETWEEN EFFECTIVE REPAIR WORK AND INEFFECTIVE REPAIR WORK. IN EITHER EVENT, CHEVROLET AND ITS DEALER KNEW THAT THERE WAS AN UNSAFE VEHICLE SUBJECT TO RECALL AND DECLINED TO REMEDY THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253198December 30, 2008
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. WHILE DRIVING 60 MPH, THE VEHICLE WOULD INTERMITTENTLY FAIL WITHOUT WARNING. AFTER WAITING FOR A SHORT PERIOD OF TIME, THE VEHICLE WOULD EVENTUALLY RESTART. WHEN THE FAILURE OCCURS, THE BATTERY DRAINS SHORTLY AFTERWARDS. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY COULD NOT FIND ANY ERROR CODES OR DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 93,000. UPDATED 02/10/09. *LJ UPDATED 02/11/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252011December 16, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHEN THE CONTACT TURNED OFF THE VEHICLE, SHE HEARD A NOISE IN THE ABS. THE BATTERY WAS DRAINED AND THE SYSTEM NO LONGER WORKED. THE DEALER STATED THAT THERE WAS ABS FAILURE. THE CONTACT STATED THAT THE RECALL ON THE ABS SHOULD BE EXTENDED TO ALL CHEVROLET VEHICLES IN ALL STATES, NOT JUST THE WINTER STATES. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALER. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249700November 24, 2008
FUEL SYSTEM, GASOLINE
FUEL LEAKING FROM TOP OF FUEL PUMP FEED/RETURN PIPES. PIPES WHERE CORRODED AND LEAKING FUEL ON TO THE TOP OF THE FUEL PUMP WHERE FUEL POOLS UNTIL VEHICLE STOPS OR ACCELERATES AT WHICH POINT THE PUDDLED FUEL SPILLS TO GROUND, OR BLOWS UP UNDER VEHICLE CAUSING A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242951September 19, 2008
ENGINE AND ENGINE COOLING
02 AVALANCHE 2500, ENGINE JUST STOPS RUNNING WHILE DRIVING. SPEED DOESN'T MAKE A DIFFERENCE. IT JUST DIES AND I HAVE NO POWER BRAKES,NO POWER STEERING. THE HAS BEEN GETTING WORSE AND IS VERY DANGEROUS TO MYSELF AND OTHERS IN TRAFFIC AROUND ME. IT MAY TAKE UP 5 MINUTES TO RESTART NOW. 2 CHEVY DEALERS SAY THEY CAN'T FIND ANY PROBLEM CODES AND I CAN'T AFFORD TO PAY FOR UNNEEDED PARTS FOR TRIAL AND ERROR REPAIR. PLEASE HELP GET THIS PROBLEM DEALT WITH. I KNOW THERE ARE OTHER OWNERS OF THE SAME MODEL, YEAR OF THIS VEHICLE HAVE SAME PROBLEM. IT HAS BEEN KNOW ABOUT FOR SOME TIME THAT THE 2002 AVALANCHE 2500 8.1 LITER ENGINE HAS THIS PROBLEM. IT IS ALSO KNOWN THAT REPLACING THE CRANKSHAFT POSITION SENSOR WILL CURE IT. THIS SHOULD BE A SAFETY RECALL ITEM BY GM BEFORE SOMEONE GETS KILLED IN TRAFFIC!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237532August 9, 2008
AIR BAGS
A GUY RAN THROUGH A STOP SIGN WHICH CAUSED ME TO HIT HIM NEAR THE END OF HIS VEHICLE. HE WAS TRYING AN XTERRA AND I HIT HM HEAD ON NEAR THE END OF HIS VEHICLE HOWEVER MY AIRBAGS DID NOT DEPLOY. THE ENTIRE FRONT END OF MY TRUCK IS GONE, RADIATOR IS EXPOSED AND HOOD PUSHED UP TO THE WINDSHIELD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10236859August 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
EARLY 2002 AVALANCHE 2500 WITH 8.1 LITER ENGINE 62K MILES. NOTICED VERY INTERMITTENT MISSING AT HIGHWAY SPEEDS OCCASIONALLY. ENGINE DIED ON FREEWAY AND IMMEDIATELY RESTARTED . 2ND TIME ENGINE DIED AND WOULDN'T RESTART FOR A COUPLE OF MINUTES. VERY DANGEROUS TRYING TO COAST ACROSS TRAFFIC TO A SHOULDER WITH NO STEERING OR BRAKES ASSIST. INVESTIGATED SIMILAR PROBLEM ON INTERNET AND FIX FOR OTHERS WAS CRANKSHAFT POSITION SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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