Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10329066May 5, 2010
SERVICE BRAKES, HYDRAULIC
COMING UP TO STOP SIGN ON A DOWNHILL BACK ROAD, I EXPERIENCED PARTIAL BRAKE FAILURE FOLLOWED QUICKLY BY COMPLETE BRAKE FAILURE AS I TRIED TO STOP THE VEHICLE. FORTUNATELY, I WAS ONLY DOING 5MPH OR LESS AT THAT POINT BUT I WENT THRU THE STOP SIGN AND HAD TO MAKE AN ABRUPT TURN TO THE RIGHT AND ONTO A SHOULDER TO AVOID HITTING A CAR COMING FROM MY LEFT. AGAIN, I WAS STILL HEADING DOWNHILL AND PICKING UP SPEED. I TRIED TO USE THE EMERGENCY BRAKE BUT IT WASN'T EFFECTIVE MUCH SO I PULLED THE TRANNY DOWN INTO SECOND AND ULTIMATELY DOWN TO FIRST TO GET THE SPEED DOWN. I WAS ABLE TO TURN INTO A LOCAL CUL-DE-SAC WHICH AT FIRST GOES DOWN HILL AND THEN UPHILL. I WAS FINALLY ABLE TO STOP AND FROM THERE I LIMPED THE 1/4 MILE BACK TO MY HOUSE IN FIRST GEAR AND PARK IT. I CALLED AAA FOR A TOW TRUCK AND HAD IT TOWED TO MY MECHANIC. HE REPORTED TO ME THAT THE ENTIRE BRAKE LINE SYSTEM WAS BADLY CORRODED AND ASKED ME IF I PARKED THE VEHICLE A LOT AT THE SEASHORE. I TOLD HIM "NO" BUT I DON'T GARAGE THE VEHICLE EITHER ESPECIALLY DURING THE WINTER. HE SAID THAT HA HAD NEVER SEEN ANYTHING LIKE IT. HE HAD TO REPLACE ALL OF THE BRAKE LINES, HOSES, FITTINGS AND BLEEDER SCREWS. IT COST $1,246.12 AND, YES, HE SHOWED ME ALL OF THE LINES AND PARTS WHICH HE REMOVED---I COULDN'T BELIEVE IT. I CONSIDERED FILING THIS REPORT AT THE TIME BUT #1: I'M A PROCRASTINATOR AND #2 I THOUGHT IT WAS A FLUKE SINCE AGAIN I DON'T GARAGE MY VEHICLE, I DON'T DRIVE IT THAT MUCH ( 50K MILES IN APPROX. 9 YRS) AND I GET A LOT OF SALT ON THE VEHICLE DURING THE WINTER SINCE I LIVE ON A HILL. I'M NOW SORRY FOR NOT REPORTING THIS SOONER SINCE I NO LONGER HAVE THE OLD PARTS OF MY BRAKING SYSTEM AVAILABLE TO ME BUT I FIGURED I BETTER LET YOU KNOW JUST WHAT HAPPENED IN MY CASE BECAUSE I READ A NEWSPAPER ARTICLE ON 04/05/10 THAT SAID YOU WERE LOOKING AT 110 COMPLAINTS OF BRAKE FAILURES IN GENERAL MOTORS SUVS OF ALL SORTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328360May 1, 2010
PARKING BRAKE
2002 CHEVY AVALANCHE, PARKING BRAKE WEARS OUT AND FAIL WITH OUT BEING USED. REPLACED UNDER WARRANTY AND IT FAILED AGAIN WITHIN 3 MONTHS, HAS NOT WORKED SINCE. I FEEL MY SAFETY IS AT RISK, BUT CANNOT AFFORD TO REPAIR EVERY 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328259April 30, 2010
ENGINE AND ENGINE COOLING:ENGINE
DRIVING 2002 CHEVY AVALANCHE 2500 8.1 L AT VARIOUS TIMES AND SPEEDS AND ENGINE CUTS OUT. NO POWER STEERING OR BRAKES. PULLED OVER AND AFTER A MINUTE THE ENGINE WILL RESTART. RESEARCHED ONLINE AND FOUND THAT THE PROBLEM WITH MANY OTHER LIKE VEHICLES HAVE SAME PROBLEM (CRANKSHAFT POSITION SENSOR). REPORTED PREVIOUS YEAR SAME ENGINE HAD RECALL FOR CRANKSHAFT POSITION SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328106April 29, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THERE WAS AN UNUSUAL INCREASE IN STOPPING DISTANCE WHEN BRAKING. IN ADDITION, THE ABS WOULD ACTIVATE ABRUPTLY JUST AS THE VEHICLE WOULD COME TO A STOP. THE MANUFACTURER WAS CONTACTED AND ADVISED THERE WERE NO RECALLS ON THE VEHICLE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 84,400. UPDATED 7/20/10 *CN UPDATED 07/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327257April 24, 2010
SERVICE BRAKES, ELECTRIC
THE ABS KICK IN WHILE TURNING AT LOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326840April 21, 2010
SERVICE BRAKES, HYDRAULIC
I AM CURRENTLY HAVING A PROBLEM WITH MY 2002 CHEVROLET AVALANCHE AS TO UNWARRANTED ABS ACTIVATION. THE VEHICLE IS UNABLE TO STOP A LOW SPEEDS OR HESITATES AT 5 MPH COMING TO A STOP. I BEGAN TO HAVE THIS PROBLEM ABOUT A WEEK AGO, ON OR ABOUT APRIL 14TH, 2010. I CONDUCTED A SEARCH OF YOUR WEB SITE AND SAW THAT THERE HAS BEEN PREVIOUS COMPLAINTS FROM 2005. I CONTACTED CHEVROLET AT THE NUMBER PROVIDED IN YOUR RECALL BULLETIN # 05V-379. WHEN I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE THEY TOLD ME MY VIN # DID NOT QUALIFY FOR THE RECALL. CHEVROLET WILL NOT HONOR ANY REPAIR TO THIS VEHICLE WHICH I BELIEVE CLEARLY FALLS WITHIN THE MAKE/MODEL/YEAR. I PLAN TO HAVE THE REPAIRS MADE, AND FILE SUIT AGAINST CHEVROLET FOR THE COST OF THOSE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326470April 19, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE BURST NEAR ABS MODULE UNDER TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326201April 18, 2010
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRIC, EXTERIOR LIGHTING
DASH LIGHT DON'T WORK. DIMMER SWITCH VERY HOT TO THE TOUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325852April 15, 2010
ELECTRICAL SYSTEM
MY 2002 CHEVY AVALANCHE 1500,2WD HAD THE SAME PROBLEM. THE TRUCK STALLED AND THEN SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY. I REPLACED THE CRANK POSITIONING SENSOR AND IT WORKS WELL NOW...BUT IT WAS VERY DANGEROUS WHEN IT SHUT OFF,I ALMOST CAUSED A HUGE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325628April 14, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 55 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES WOULD NOT ENGAGE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHUT OFF THE ENGINE AND DISCONNECTED THE BATTERY CABLE IN ORDER TO SHUT OFF THE ABS MOTOR. THE DEALER STATED THAT THE ABS MARGINAL WOULD NEED TO BE REPLACED. THE DEALER MADE REPAIRS ACCORDINGLY AT THE OWNERS EXPENSE. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) WAS DIRECTLY RELATED TO THE FAILURE; HOWEVER, HIS STATE (FLORIDA) WAS NOT INCLUDED IN THE RECALL. THE CONTACT EXPERIENCED THE IDENTICAL FAILURE A SECOND TIME. THE MANUFACTURER TOLD THE CONTACT THAT THEY WOULD CALL HIM TO DETERMINE IF THEY COULD PROVIDE ANY ASSISTANCE WITH THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325630April 14, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT 55 MPH, THE BRAKE AND ANTI-LOCK BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. SIMULTANEOUSLY, THE BRAKE PEDAL FELL FARTHER INTO THE FLOORBOARD THAN USUAL, CAUSING AN INCREASE IN THE STOPPING DISTANCE. THE CONTACT SHUT OFF THE ENGINE AND UPON RESTARTING, THE WARNING LIGHTS WERE NO LONGER ILLUMINATED. THE VEHICLE HAD NOT BEEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 122000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325236April 12, 2010
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC
AT THE END OF DECEMBER, WE WERE TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 55 MPH. I WENT TO APPLY MY BRAKES AND THE PEDAL WENT COMPLETELY TO THE FLOOR. I REALIZED THAT I HAD NO BRAKES. I DOWN SHIFTED AND COASTED TO THE NEAREST GARAGE. AFTER A THOROUGH INVESTIGATION, THE MECHANIC INFORMED ME THAT THE ENTIRE BRAKE SYSTEM NEEDED REPLACED. AT A HEFTY PRICE, I REPLACED IT ALL. THE OLD PARTS ARE NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321708March 24, 2010
SERVICE BRAKES, HYDRAULIC
NHTSA ACTION # PE05020, NHTSA RECALL # 05V379000, GM CORP, SERVICE BRAKES, HYDRAULIC, ANTILOCK. THIS PROBLEM PERSISTS IN MY 2002 CHEVY AVALANCHE. THE RECALL ONLY TEMPORARILY FIXED PROBLEM. I AM REQUESTING NHTSA EXTEND RECALL TO REPAIR ONGOING PROBLEM. THIS PROBLEM MAY CAUSE LOSS OF LIFE. I HAVE NOTIFIED GM AND EXPECT A FOLLOW UP BY NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316782March 4, 2010
PARKING BRAKE
PARKING BRAKE FAILS TO HOLD VEHICLE IN ANY ATTITUDE. SYSTEM IS POORLY DESIGNED AND IS TYPICAL OF GM SUVS AND LIGHT TRUCKS. SYSTEM DESIGN AND EXECUTION IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314804February 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN THE ROAD MY 2002 CHEVY AVALANCHE 2500 8.1L ENGINE WOULD SHUT OFF. THIS WAS HAPPENING 4 - 5 TIMES ON A DAILY BASIS DEPENDING ON HOW FAR I HAD TO DRIVE. THE LAST TIME THIS HAPPENED I WAS DRIVING ON THE HIGHWAY WITH MY SON IN THE TRUCK AND THE ENGINE SHUT DOWN LEAVING ME WITH LIMITED ABILITY TO SAFELY GET INTO THE BREAK DOWN LANE. THUS IS WHY I ENDED UP GETTING STUCK IN THE MIDDLE OF THE HIGHWAY. I HAD IT TOWED TO A DEALERSHIP WHOM LATER REPLACED MY " CRANKSHAFT POSITIONING SENSOR ". THIS INCIDENT OCCURRED ON JUNE 13, 2009. I HAVE SPOKEN WITH SEVERAL OTHER OWNERS OF THE SAME VEHICLE ALL OF WHICH HAVE HAD THE SAME ISSUE. FROM WHAT I UNDERSTAND THERE WAS A RECALL FOR THE SAME PROBLEM ( NHTSA CAMPAIGN ID NUMBER: 07V521000 ), WITH THE SAME MOTOR THAT WAS IN THE 2001 CHEVY TRUCKS. WHAT IS BEING DONE ABOUT THIS ISSUE INVOLVING THE 2002 VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313608February 24, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT ENGAGED THE BRAKE PEDAL WHILE DRIVING APPROXIMATELY 25 MPH AND THE VEHICLE KEPT GOING FORWARD. THE CONTACT ALMOST REAR ENDED ANOTHER VEHICLE. THE CONTACT PURCHASED NEW BRAKES AND THE VEHICLE HAS CONTINUED TO ACCELERATE. THE CONTACT NEVER NOTIFIED THE MANUFACTURER. HE DID CONTACT THE AUTHORIZED DEALER THE SECOND TIME THE VEHICLE FAILED TO STOP. THE DEALER STATED THAT THE SENSOR CAUSED THE FAILURE TO OCCUR. THE CONTACT STATED THAT HE HAD AN EXTENDED WARRANTY AND THE DEALER ADVISED HIM THAT THE WARRANTY WOULD NOT COVER THE EXPENSES. THE FAILURE MILEAGE WAS 43,000. THE CURRENT MILEAGE WAS 45,180.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312694February 22, 2010
ENGINE AND ENGINE COOLING
DON'T UNDERSTAND WHY 2002 TRUCKS WERE NOT INCLUDED IN THIS RECALL, I HAD THE SAME PROBLEM WITH CRANK SENSOR AND ENGINE STALLING AT HIGHWAY SPEEDS. I HAD THE SENOR REPLACED 3 YEARS AGO. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) IS DIRECTING THE RECALL OF 11,974 2001-MODEL-YEAR HEAVY DUTY PICKUPS BUILT BY GENERAL MOTORS TO FIX FAULTY CRANKSHAFT POSITION SENSORS, UNDER NHTSA CAMPAIGN ID NUMBER 07V521000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303189January 29, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT HAS A 2002 CHEVERLOT AVALACHE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FAILURE HAPPENED. THE FUEL PUMP WENT OUT AND THE VEHICLE STALLED. THIS IS THE ONLY TIME THIS HAPPENED. THE FAILURE AND CURRENT MILEAGE WAS 84000. UPDATED 2/22/10 *CN UPDATED 07/06/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297931January 3, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES
WHEN DRIVING DOWN A RESIDENTIAL STREET WHEN I FELT A LARGE "THUMP", IN CHECKING MY REAR VIEW MIRROR, DISCOVERED MY SPARE TIRE LAYING ON THE SIDE OF THE ROAD. CABLE MECHANISM HAD BROKEN DROPPING TIRE TO PAVEMENT- MAY BE MADE OF SAME CABLE AS TAILGATE CABLE PREVIOUSLY RECALLED. IF SOMEONE HAD BEEN BEHIND ME IT COULD HAVE BEEN A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297385December 29, 2009
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE REAR SWAY BAR BROKE, AND WORE OUT THE BRAKE LINE. THE VEHICLE WAS AT THE DEALER FOR OVER A MONTH BECAUSE THE PARTS WERE ON BACK ORDER. THE GM MANUFACTURER DOES NOT WANT TO COVER THE EXPENSE OF THE REPAIRS. THE FAILURE MILEAGE WAS 110,000. UPDATED 01/20/10 *BF UPDATED 01/22/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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