Cadillac STS Complaints (2006)

139 consumer complaints on file.

#10260589March 3, 2009
ENGINE AND ENGINE COOLING
2006 CADILLAC CTS - CHECK ENGINE LIGHT HAS BEEN ON FOR 2 YEARS; CAR HAS BEEN STALLING AND/OR FAILING TO START WHEN WEATHER IS CALLED SINCE MARCH, 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256978January 30, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING 55 MPH, THE VEHICLE SLID ON BLACK ICE ON THE ROAD AND CRASHED INTO THE SHOULDER LANE, STRIKING THE REAR WHEEL ASSEMBLY OF A SEMI TRACTOR CAB. THE VEHICLE WAS DESTROYED AND THE DRIVER SUSTAINED HEAD TRAUMA, A SKULL FRACTURE, A BROKEN LEFT SHOULDER, MULTIPLE BROKEN RIBS ON BOTH SIDES OF HIS BODY, DISLOCATION OF THE RIGHT SHOULDER, AND CUTS AND BRUISES THROUGHOUT HIS LEGS AND ARMS. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT BELIEVES THAT HAD THE AIR BAGS DEPLOYED, THE INJURIES WOULD NOT HAVE BEEN SO SEVERE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 65,000. UPDATED 02/24/09. *LJ UPDATED 02/24/09. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10233084July 2, 2008
SEATS
I HAVE HAD TO HAVE THE RIGHT SEAT BEZEL REPLACED 4 TIMES WHEN THE BEXEL BREAKS THE SEAT CONTROL WIRES RUB ON THE SHARP EDGES OF THE SEAT FRAME. THEY KEEP REPLACING IT. THE TECH MANAGER SAID IT IS A BAD DESIGN THERE IS NOTHING THEY CAN ABOUT BUT KEEP REPLACING IT...THIS HAS BEEN OVER A TWO YEAR TIME PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223010April 1, 2008
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL. ON MARCH 1, 2008, HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THEY DID NOT HAVE THE PART AVAILABLE, AND WOULD CALL HIM WHEN IT ARRIVED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219050February 25, 2008
EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS
2006 CADILLAC STS DOES NOT SET AIR BAG TO ON WHEN A PERSON WHO WEIGHS LESS THAN 103 POUNDS SITS IN THE PASSENGER SEAT. WHILE THE AIR BAG IS OFF, THE SEAT BELT INDICATION DOES NOT WORK. CADILLAC REFUSES TO FIX THE PROBLEM, EVEN THOUGH IT HAS WORKED CORRECTLY FOR THE PAST 17 MONTHS. MY WIFE WEIGHS ABOUT 100 POUNDS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219064February 25, 2008
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL*THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE IN THE BEGINNING OF FEBRUARY OF 2008 FOR THE DIFFERENTIAL SEAL ON THE DRIVE AXLE. HE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT NO PARTS WERE AVAILABLE AND THEY WOULD BE REPAIRING THE VEHICLES ON A FIRST COME, FIRST SERVE BASIS. THE DEALER COULD NOT PROVIDE A SPECIFIC DATE AS TO WHEN HE COULD GET HIS VEHICLE REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 27,000. UPDATE 04-02-08 *BF THE CNONSUMER STATED THE REPAIR WAS MADE IN MARCH 2008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217905February 13, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE AND ROTORS WARE OUT IN 22,500 MILES ON THE 2006 CADILLAC STS WITH JE5. THIS IS VERY BAD THE ROTORS ARE TOO THIN TO BE CUT, AND MUST BE REPLACE AT A COST OF 950.00 DOLLARS I WAS TOLD THE THIS IS NOT A COVER PART AFTER 7500 HUNDRED MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211615December 12, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 CADILLAC STS. WHILE THE CONTACT'S SPOUSE ATTEMPTED TO PARK THE VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE SURGED THROUGH THE FENCE. SHE CONTINUED TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE FINALLY STOPPED. THE FRONT GRILL AND HOOD WERE DAMAGED. THE VEHICLE WAS DRIVEN TO THE DEALER IMMEDIATELY FOR INSPECTION. THE DEALER FOUND NOTHING WRONG WITH THE VEHICLE. THERE WERE NO INJURIES. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,362 AND FAILURE MILEAGE WAS 3,342.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10208960November 14, 2007
SUSPENSION
I LEASE A 2006 CADILLAC STS WITH 35,000 MILES DRIVEN. FOR THE PAST 6,000 MILES, AN INCREASING THUMPING NOISE HAS BEEN EMANATING FROM THE FRONT WHEELS. I BROUGHT IT TO THE CADILLAC DEALER I GOT IT FROM (COUNTRY CADILLAC GMC BUICK, HUNTINGTON, NY) AND THEIR BRIEF SYNOPSIS INDICATED THAT THE TIRES WERE WORN OUT, BECAUSE THERE ARE FLAT SPOTS ON THEM CAUSING THE THUMPING. THE PROBLEM IS, CADILLAC EXPLICITLY WARRANTY?S THE TIRES FROM DEFECTS FOR FULL REPLACEMENT DURING THE BUMPER TO BUMPER COVERAGE OF 5 YEAR/50,000 MILES. I CONTACTED MICHELIN TO DISCUSS WARRANTY COVERAGE AND THEY INSTRUCTED ME TO BRING THE CAR INTO A SERVICE CENTER TO ANALYZE FOR WARRANTY. THEIR ANALYSIS INDICATES THAT ANY WEAR OF THIS TYPE IS MECHANICAL IN NATURE, AND IT IS A ROOT CAUSE WITHIN THE FRONT END OF THE CAR. I CONTACTED CADILLAC CUSTOMER SERVICE SPECIFICALLY (AND ADAMANTLY) REQUESTED THAT A REGIONAL REPRESENTATIVE FROM CADILLAC COME TO THE DEALERSHIP TO REVIEW THE CAR WITH ME & THE DEALERS SERVICE MANAGER. AFTER FULLY DISCLOSING ALL THE INFORMATION ABOUT THE TREAD LIFE (WHICH MICHELIN CLEARLY CLAIMS THAT THERE IS A MINIMUM OF 3/32" ACTIVE LIFE LEFT BEFORE THE LOW LEVEL INDICATOR BANDS ARE BREACHED) AND THAT THE "FLAT SPOTS" ARE NOT NORMAL TREAD WEAR, AND THAT I REQUIRE A MEETING TO REVIEW THE SITUATION. I RECEIVED A CALL BACK FROM THE CUSTOMER SERVICE REPRESENTATIVE INFORMING ME THAT THIS IS ALSO NOT A WARRANTY ISSUE. THIS IS THE PROBLEM. I KNOW THAT MY CAR HAS AN INHERENT PROBLEM. THIS WEAR IRREGULARITY IS CURRENTLY A SERIOUS SAFETY ISSUE, AND I NEED NEW TIRES BEFORE AN INCIDENT HAPPENS. MY CONTENTION IS THIS; CADILLAC IS IGNORING THE UNDERLYING PROBLEM, BLAMING IT ON "WORN OUT" TIRES, WHEN IN FACT THERE IS A MAJOR PROBLEM. I WILL REPLACE THESE TIRES, BUT THE POINT IS CADILLAC REALLY SHOULD, AND ALSO SHOULD ACTIVELY BE REVIEWING THE CAR FRONT END FOR DEFECTS; ONE WHICH DETERIORATES CRITICAL SAFETY COMPONENTS ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207733November 2, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 CADILLAC STS. WHILE DRIVING 2 MPH, THE CONTACT ACCIDENTALLY TOUCHED THE OFF BUTTON FOR THE ENGINE WHILE ATTEMPTING TO ADJUST THE AIR CONDITIONER. THE BRAKE PEDAL WAS NOT DEPRESSED AT THE TIME. THE DEALER STATED THAT THIS WAS NORMAL FOR THE REMOTE START AND TURN OFF FEATURE. THE CURRENT AND FAILURE MILEAGES WERE 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190189May 8, 2007
TIRES
TL*THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE FAILS TO OPERATE PROPERLY WHILE DRIVING IN SNOW. THE VEHICLE SLIDES AND CAUSES CRASHES BECAUSE THERE IS NO TRACTION. THE CONTACT WAS INVOLVED IN A CRASH , BUT NO POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND SUGGESTED THE CONTACT PURCHASE NEW TIRES TO ACCOMMODATE THE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 22,000 AND FAILURE MILEAGE WAS 15,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10186138March 26, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CAR IS 2006 CADILLAC STS4 AWD WITH 3.6L V6 ENGINE. REAR DIFFERENTIAL LEAKS OIL, CAR HAS 7,000 MILES. BROUGHT IT IN FOR SERVICE AND A SEAL WAS REPLACED. LESS THAN 60 DAYS LATER IT IS LEAKING AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180738January 25, 2007
AIR BAGS
1. I STARTED MY CAR VIA REMOTE START TO WARM IT UP.. PASSENGER'S AIRBAG WAS REPORTED VIA THE DASH CONTROLS AS NON-FUNCTIONAL AT THAT TIME 2. DROVE 100 YARDS AND THE REAR WINDOW IMPLODED INTO THE VEHICLE SENDING SHARDS OF GLASS ALL OVER THE INTERIOR. IT RESULTED IN MANY SMALL BLOODY CUTS AND SCRATCHES 3. SELLING DEALER WOULD NOT RESPOND TO THE ISSUE. NON-SELLING DEALER TOWED THE CAR FOR REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10175760December 11, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2006 CADILLAC STS FOUR WHEEL DRIVE V8. THE REAR DIFFERENTIAL LOCK-UP WITHOUT WARNING GOING AT 65 MPH ON I-94 EB FREEWAY AT THE 10 MILE RD EXIT IN MICHIGAN CAUSING THE VEHICLE TO BE OUT OF CONTROL AND SPIN AROUND THREE TIMES IN A CIRCLE FROM THE LEFT LANE TO THE RIGHT LANE ACROSS THE ENTIRE FREEWAY COMING TO A COMPLETE HALT ON THE RIGHT SIDE SHOULDER. THE VEHICLE CAME CLOSE TO UPENDING AND ROLLING OVER. LUCKY THE DRIVER BEHIND THE CADILLAC WAS ABLE TO KEEP CONTROL OF THEIR CAR AND BRING IT TO A STOP WHICH HELPED TH PREVENT ANY ONCOMING VEHICLES TO HIT THE CADILLAC. THE LOCKING UP OF THE DIFFERENTIAL WAS A VIOLENT REACTION CAUSING THE DRIVER TO HAVE NO CONTROL OVER THE VEHICLE BECAUSE THE CAR TURNED OFF. THE DRIVER HAD NO CONTROL OVER THE SPIN. A REPORT WAS FILED WITH THE MICHIGAN STATE POLICE. THE VEHICLE HAD TO BE TOWED TO DON GOOLEY CADILLAC DEALERSHIP IN ST. CLAIR SHORES, MICHIGAN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175736December 10, 2006
AIR BAGS:SIDE/WINDOW
OCTOBER 8, 2006 I WAS INVOLVED IN AN ACCIDENT IN MY 2006 CADILLAC STS WHERE A TRUCK CROSSED THE MEDIAN ON A FOUR LANE HIGHWAY AND HIT MY CAR IN THE SIDE. THE IMPACT WAS SO SEVERE IT BENT THE CENTER POST BETWEEN THE DOORS AND NEEDLESS TO SAY I HAD TO BE CUT OUT OF THE VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. A FEW DAYS EARLIER I HAD TAKEN THE CAR TO THE DEALERSHIP WITH MY MOTHER SITTING IN THE FRONT SEAT AND THE SIGN ON THE MIRROR READ "AIRBAG OFF". CADILLAC ASSIGNED A SERVICE REQUEST NUMBER 1-437819043 BUT TO DATE REFUSE TO DISCUSS THIS ISSUE WITH ME. QUESTION: HAS ANYONE ELSE EXPERIENCED A SIMILAR PROBLEM WITH THE AIRBAGS? ARE WE RIDING AROUND WITH THE FALSE IMPRESSION WE ARE PROTECTED?? DECEMBER 7, 2006 I DID HEAR FROM A CADILLAC REPRESENTATIVE TODAY. THE CADILLAC REPRESENTATIVE ADVISED ME MY CAR DID NOT HAVE SIDE AND CURTAIN AIR BAGS AND IT WAS ONLY AVAILABLE AS AN OPTION. I ASKED HIM TO GIVE ME THE OPTION NUMBER. NEEDLESS TO SAY WE GOT INTO AN ARGUMENT AND I TOLD HIM I COULD NOT BELIEVE A REPRESENTATIVE OF CADILLAC WOULD TELL ME SUCH ERRONEOUS INFORMATION. ALL THOSE AIR BAGS ARE STANDARD ON THE STS. APPARENTLY THIS IS A VERY INCOMPETENT GROUP OF PEOPLE AND I HAVE BEEN ASSIGNED TO A ROCK. ANYHOW THEY ARE GOING TO RETRIEVE THE AIRBAG MONITORING BOX IN AN EFFORT TO RECONSTRUCT WHAT HAPPENED. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10173768November 17, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE TRAVELING 45 MPH, THE VEHICLE STALLED ON FIVE DIFFERENT OCCASIONS. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. THE CONTACT EXPRESSED CONCERN THAT THE VEHICLE WAS UNSAFE AND THOUGHT THIS COULD BE AN ELECTRICAL PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154026March 29, 2006
EQUIPMENT
CAR HAS ZERO TRACTION IN SNOW AND IS VERY DANGEROUS TO DRIVE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10146825January 3, 2006
UNKNOWN OR OTHER
ALL CARS AND SUVS MANUFACTURED BY GM'S CADILLAC DIVISION HAVE BEEN BUILT WITH INSTRUMENT PANELS (IPS) THAT DO NOT ALLOW THE DRIVER TO KNOW HOW FAST HE IS GOING ABOVE A CERTAIN SPEED WHEN THE SPEEDOMETER HAS BEEN CALIBRATED IN KMH. THE US IS NOW A METRIC COUNTRY AND ALL MEASUREMENT SYSTEMS SHOULD BE IN BOTH ENGLISH AND METRIC CALIBRATION. EVERY OTHER DOMESTIC AND FOREIGN MANUFACTURER IS REQUIRED BY LAW TO HAVE IP SPEEDOMETERS THAT READ IN BOTH SYSTEMS. THESE SPEEDOMETER FACEPLATES HAVE A LARGER MPH READING AND A SMALLER KPH ONE BELOW IT SO THAT DRIVERS ALWAYS KNOW HOW FAST THEY ARE DRIVING ALL THE WAY UP TO THE TOP SPEED OF THE VEHICLES. BUT NOT SO CADILLAC. CADILLAC ONLY HAS ONE NUMERIC READING ON THE SPEEDOMETER FACE. THE SPEEDOMETER FACE THEREFORE READS TO 160 IN THE CASE OF THE CADILLAC SRX FOR EXAMPLE. HOWEVER IF THE DRIVER DECIDES TO SWITCH THE IP TO METRIC HE WILL NOT KNOW HOW FAST HE IS GOING ABOVE 160 KPH WHICH IS 100 MPH. YOU MIGHT SAY SO WHAT SINCE YOU ARE NOT ALLOWED TO LEGALLY DRIVE 100 MPH PLUS IN THE US. PERHAPS, BUT MANY PEOPLE TAKE THEIR CARS TO MEXICO, CANADA AND EUROPE - ALL PLACES WHERE THOSE SPEEDS ARE EITHER TOLERATED OR IN SOME CASES LEGAL. IF CADILLAC CONTINUES TO SELL VEHICLES WITH THIS QUIRK THEY SHOULD ALLOW AS AN OPTION THE ABILITY TO GET THE KPH GRADED SPEEDOMETER (IE THE ONE SOLD IN CANADA, MEXICO, EUROPE, CHINA, JAPAN, AUSTRALIA AND EVERYWHERE ELSE). IT IS A SAFETY ISSUE TO ALWAYS KNOW YOUR CORRECT SPEED IN THE TWO SYSTEMS MANDATED BY US LAW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137787September 26, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
(1) OUR 2006 CADILLAC STS REPEATEDLY FAILS TO SENSE THE OCCUPANT IN THE PASSENGER SIDE OF THE VEHICLE AND FAILS TO TRIGGER THE PASSENGER-SIDE AIR BAG SENSOR TO ACTIVATE. THIS IS A SAFETY ISSUE. THE ONLY WAY THE SENSOR WILL ACTIVATE IS IF THE PASSENGER SQUIRMS AROUND IN THE SEAT IN AN AWKWARD WAY TO HAVE THE SENSOR SENSE THE OCCUPANT. BUT THIS IS NOT ALWAYS POSSIBLE AND ON TWO OCCASIONS THE PASSENGER AIRBAG SENSOR ACTUALLY SHUT OFF AFTER A REFUELING OPERATION AND RESTARTING THE VEHICLE EVEN THOUGH THE PASSENGER NEVER LEFT THE VEHICLE AND HAD NOT CHANGED POSITION. (2) FAILURE OF THE PASSENGER SENSOR TO SENSE AN OCCUPANT, IF NOT NOTICED BY THE DRIVER, OR PASSENGER AND TAKING ACTION TO ATTEMPT TO RESET IT WOULD CAUSE THE AIR BAG NOT TO DEPLOY IN THE EVENT OF A COLLISION. (3) THE DEALERSHIP TRIED FOR OVER A WEEK TO SOLVE THE PROBLEM, BUT WOULD ONLY SAY THAT THE PROCEDURE TO ACTIVATE THE SENSOR REQUIRES THE PASSENGER TO ENTER AND SIT IN THE VEHICLE IN A CERTAIN CONVOLUTED WAY THAT IS BASICALLY UN-NATURAL AND IMPOSSIBLE FOR CERTAIN PASSENGERS TO ACHIEVE. AFTER REPEATED CALLS TO GM CUSTOMER SERVICE AND RAISING THE ISSUE WITH THE BETTER BUSINESS BUREAU WE WERE TOLD THAT GM ENGINEERS ARE "NOT ALLOWED TO MODIFY THE AIRBAG SENSOR SYSTEM BECAUSE IT WAS SPECIFIED AND CONTROLLED BY THE FEDERAL GOVERNMENT." FURTHER " IT IS AGAINST THE LAW FOR THEM TO ATTEMPT TO FIX THE PROBLEM EVEN THOUGH THEY SYMPATHIZE WITH MY PROBLEM." (4) FROM MY PERSPECTIVE IT APPEARS THAT SOME DESIGN/ENGINEERING CONSTRAINTS HAVE BEEN FORCED ON THE MANUFACTURER BY THE FEDERAL GOVERNMENT WHICH MAKES THIS SITUATION UNTENABLE AND CREATES A SAFETY HAZARD FOR PEOPLE WHO ARE NOT ABLE TO PROPERLY SEAT THEMSELVES IN THE PASSENGER SIDE OF THE VEHICLE. I THINK THE DESIGN SPECS NEED TO BE CHALLENGED AND RECALLS ISSUED TO MAKE THE PASSENGER-SIDE AIRBAG SENSORS PROPERLY SENSE AN OCCUPANT THAT ANY REASONABLE PERSON WOULD EXPECT TO BE PROTECTED BY THE PASSENGER AIRBAG SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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