Cadillac STS Complaints (2005)

101 consumer complaints on file.

#10575556March 29, 2014
AIR BAGS
I NOTICE THAT MY AIRBAG LIGHT CAME ON AND A MESSAGE SAYING SERVICE AIRBAG SOON, SO I WENT TO A MECHANIC AND HE TOLD ME THAT I CAN PUSH THE RESET BUTTON AND IT SHOULD GO OFF, WELL WE PUSHED IT AND THE LIGHT NEVER WENT OFF. A WEEK OR TWO LATER I HEARD GM WAS DOING A RECALL FOR THAT SOME PROBLEM BUT ON LATER MODEL LUXURY CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574183March 22, 2014
ELECTRICAL SYSTEM
CAR DISABLED POWER UNDER LOAD FIRST TIME 4 YRS AGO. THEN FOR THE NEXT 4 YEARS CONTINUED TO COME AND GO. STILL HAPPENING TO THIS DAY. CODES: P0651 AND P2108. AT VARIOUS SPEEDS AND INTERMITTENT TIMES WOULD PUT ON CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT. CAR CANT ACCELERATE. HAVE TO PULL OVER AND RESTART. BIGGEST MISTAKE WAS BUYING AN AMERICAN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574088March 21, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND THE ACCESSORY ACTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 83,029. UPDATED 05/12/14 *LJ THE FUEL PUMP RELAY WAS REPLACED. UPDATED 05/14/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565671February 24, 2014
TIRES
MY TIRE BLEW OUT WHILE DRIVING. THE TIRE IS A VOGUE TIRE DOT PJ1PZ1ARK 2905 THE SERVICE PERSON TOLD ME TO FILL A COMPLAINT AS THE TIRE WAS DRY ROTTED AND I ACTUALLY HAD TO REPLACE TWO TIRES AT A COST OF $285 PER TIRE BECAUSE HE TOLD ME THE OTHER TIRE WAS ALSO DRY ROTTING. (I HAD ALREADY REPLACED TWO TIRES PREVIOUSLY TO THIS INCIDENT) THE TIRES STILL HAD PLENTY OF TREAD AND I DRIVE THE CAR DAILY SO THERE SHOULD BE NO REASON THEY WERE DRY ROTTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563155February 5, 2014
AIR BAGS
AIRBAG SENSOR LIGHT CAME ON 02/04/14 AND WILL NOT GO OFF. WHEN CALLED THE CADILLAC DEALER THEY REQUESTED I PAY FOR A DIAGNOSTIC TEST TO SEE WHY THE LIGHT IS ON BUT IT WILL NOT INCLUDE THE COST TO REPAIR. IS THIS A RECALL ITEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561798January 28, 2014
AIR BAGS, VEHICLE SPEED CONTROL
I WAS DRIVING MY 2005 CADILLAC STS DOING ABOUT 45 MILES AND ALL OF A SUDDEN MY CAR LOST CONTROL. I PUT ON BRAKES AND MY CAR WOULD NOT STOP. I TRIED STEERING TO THE LEFT TO AVOID TREES AND MY CAR WOULD NOT TURN IT APPEARED THAT MY ACCELERATOR WAS STUCK AND MY STEERING WHEEL WOULD NOT TURN. MY CAR HIT THREE TREES AND WHEN IT STRUCK THE THIRD TREE I KEPT APPLYING THE BRAKES IT STILL WOULDN'T STOP THEN I TURNED MY CAR OFF AND THAT'S THE ONLY WAY I GOT IT TO STOP. MY BACK WHEEL ON THE PASSENGER SIDE CAME OFF AND MY CAR WAS TOTALED. MY AIR BAG DID NOT DEPLOY. I SPOKE WITH GMAC CLAIMS REPRESENTATIVE AND HE STATED THAT IT WAS NORMAL FOR THE AIR BAG NOT TO DEPLOY. HE ALSO, STATED THAT THE AIR BAG INDICATED THAT I HAD APPLIED THE ACCELERATOR WHEN I KNOW THAT I DID NOT. I AM TERRIFIED FROM THIS ACCIDENT AND THIS IS THE FIRST ACCIDENT I HAVE EVER HAD AND I DO NOT DRINK OR TAKE DRUGS. I ASKED THE REPRESENTATIVE DID THE BLACK BOX INDICATE THAT I HAD TO TURN THE CAR OFF TO STOP IT AND REPRESENTATIVE STATED NO, THEN I ASKED HIM TO TELL ME HOW THE CAR STOPPED. IF I HAD NOT TURNED THE CAR OFF IT WOULD NOT HAVE STOPPED AND I WOULD NOT BE HERE TODAY. GMAC DENIED MY CLAIM AND STATED THAT IT WAS MY FAULT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10557563December 28, 2013
EXTERIOR LIGHTING
I HAVE HAD ONGOING PROBLEM WITH THIS SINCE I BOUGHT THE CAR USED LAST AUGUST 2012. THE PASSENGER SIDE HEADLAMP COVER GETS A LOT OF MOISTURE INSIDE. I WAS GOING TO FIX MYSELF SO I WENT TO "CADILLAC FORUMS" AND SEARCHED PROBLEM. AMAZED TO FIND ALL MODELS OF CADILLAC AND ALWAYS ON PASSENGER SIDE IS THE MOISTURE PROBLEM. STARTED IN 03 MODEL YEAR AND LAST QUESTIONED ON 08 MODEL YEAR (AFTER THAT WARRANTY PROBLEM SO DEALER WOULD HANDLE. THIS IS TO MUCH TO BE A COINCIDENCE AND A RECALL SHOULD BE ISSUED. THANK YOU IN ADVANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552883November 19, 2013
WHEELS
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AS THE FRONT DRIVER'S SIDE WHEEL BECAME DETACHED FROM THE VEHICLE. AS A RESULT, THE FRONT DRIVER'S SIDE OF THE VEHICLE TO DROPPED TO THE GROUND AND THE CONTACT CRASHED INTO A CEMENT WALL. THE CONTACT SUSTAINED A MAJOR HEADACHE FROM THE IMPACT. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. KMJ UPDATED 12/26/13*LJ UPDATED 12/30/13
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10547188October 8, 2013
ELECTRICAL SYSTEM, SEATS
AFTER LEAVING RESTAURANT GOT INTO CAR AND ADJUSTED DRIVER SEAT, PROCEEDED TO EXIT,APPROACHED STOP LIGHT, THEN HEARD FAINT POPPING SOUND THEN SMELLED ODOR AND SAW SMOKE.IMMEDIATELY PULLED INTO ADJACENT RESTAURANT ACROSS STREET,EXITED VEHICLE AND CAR WAS ON FIRE. AN EMPLOYEE AT RESTAURANT ADVISED TO MOVE AWAY FROM CAR FEARING AN EXPLOSION. IMMEDIATELY CALLED 911 AND WAS DISPATCHED TO LOCAL FIRE DEPT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10542907September 10, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2005 CADILLAC STS IN AFTERNOON RUSH HOUR TRAFFIC THE CAR SUDDENLY LOSS ACCELERATION. THE CAR WOULD NOT MAINTAIN SPEED (60 MPH) WHILE DRIVING ON THE FREEWAY. HAD TO EXIT FREEWAY. THE CAR CONTINUED TO OPERATE ONLY AT IDLE. EVERYTHING ELSE WAS WORKING, BUT COULD NOT GET THE CAR TO RESPOND TO THE THROTTLE PEDAL. WAS ABLE TO SLOWLY EXIT AND ENTER A PARKING LOT. RESTARTED THE CAR AND WAS ABLE TO DRIVE OFF NORMALLY. AFTER A FEW MINUTES THE PROBLEM RECURRED. THE DEALER HAD THE CAR 4 DIFFERENT TIMES (OVER A MONTH TOTAL) AND WAS NOT ABLE TO RESOLVE THE PROBLEM. THE DEALER INDICATED A $4000 CABLE HARNESS ASSEMBLY HAS TO BE REPLACED, BUT DID NOT GUARANTEE IT WILL CORRECT THE PROBLEM. THROTTLE BODY, THROTTLE POSITION SENSORS HAVE BEEN REPLACED WITHOUT RESULTS. THE CAR DID OPERATE NORMAL FOR OVER A MONTH WITH NEW THROTTLE BODY. AFTER VISITING THE DEALER FOR ANOTHER ISSUE THE THROTTLE PROBLEM RECURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506077April 12, 2013
POWER TRAIN
VEHICLE HAD BEEN EXPERIENCING TRANSMISSION "SHUDDER". ON HIGHWAY APPEARED TRANSMISSION 'JUMPED OUT OF GEAR AND BEGAN SHIFTING" VEHICLE TAKEN TO DEALER AND DEALER ADVISED OF TSB #060730020 & 060730030 TO WHICH GM HAS ADDED THAT IF VEHICLE IS OVER CERTAIN MILEAGE (APPROX 42000) THEN TORQUE CONVERTER IS REPLACED AND FLUIDS CHANGED. DEALER ADVISES TORQUE CONVERTER HAS FAILED, NO ASSISTANCE COMING FROM DEALER OF MANUFACTURER-REPAIR COST IS IN EXCESS OF $5000 THIS IS A KNOWN PROBLEM PARTICULAR TO THESE VEHICLES AND GM HAS HAD NUMEROUS COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468237July 30, 2012
ELECTRICAL SYSTEM
CAR SHUTS OFF WITHOUT WARNING GOING DOWN THE FREEWAY AT 70 MPH. MUST GET OUT OF HARMS WAY COME TO COMPLETE STOP PUT IN PARK AND RESTART. WHEN CAR SHUTS DOWN LOSS OF POWER STEERING, POWER BRAKES, RADIO, GAUGES AND LIGHTS. THIS HAS HAPPENED SEVEN TIMES. GM CADILLAC CUSTOMER SUPPORT IS WORKING ON IT CASE NO [XXX]EMPLOYEE [XXX] PHONE 1-866-790-5700 EXT [XXX] HOWEVER TEC IN DETROIT WANTED TO USE A BRAND NEW SWITCH REPLACEMENT THEY OVERNIGHTED TO VAN CADILLAC IN KANSAS CITY HOWEVER[XXX] NOR I CAN FIND OUT IF THEY USED IT OR A RECONDITIONED ONE FROM STOCK AS REPAIRS WERE COMPLETED BEFORE SHIPMENT ARRIVED. SERVICE MANAGER [XXX]PHONE 816-454-6666 WILL NOT RETURN CALLS AND I AM AFRAID TO HAVE MY WIFE DRIVE IT AGAIN UNLESS IT HAS BEEN REPAIRED ACCORDING TO THE GM TECH TEAM IN DETROIT. THEY WILL NOT TELL ME IF THIS HAS HAPPENED BEFORE AND IS A RECALL PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461842June 15, 2012
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, POWER TRAIN
REAR DIFFERENTIAL VERY WET AND LEAKING IN GARAGE. CALLED GM WAS ASK SEVERAL QUESTIONS AND TOLD TO CARRY IT TO CREST CADILLAC, HOOVER,AL AND LET THEM CHECK PROBLEM. WAS TOLD NOT TO LET THEM FIX IT AND GM WOULD CALL ME TO SEE WHAT I WAS TOLD. I DID CARRY IT TO CREST CADILLAC AND WAS TOLD IT IS THE REAR PINION SEAL AND IS VERY COMMON. GM CALLED ME BACK AND ASK WHAT THEY SAID AND ASK SEVERAL QUESTION AGAIN THEN TOLD ME IT IS NOT COVERED UNDER ANY RECALL AND WOULD NOT HELP WITH REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458774May 17, 2012
SUSPENSION, UNKNOWN OR OTHER, POWER TRAIN
THE ABOVE VEHICLE WAS RECENTLY IN A SHOP FOR BRAKE PAD REPLACEMENT WHEN MY MECHANIC DISCOVERED THAT THERE WAS A LEAK OF LUBRICANT IN THE REAR END OF THE AUTOMOBILE. UPON FURTHER INSPECTION HE DISCOVERED THAT THE REAR AXLE PINION SEAL WAS LEAKING. THE AUTOMOBILE HAS JUST 60,000 MILES. AFTER CHECKING THE NHTSA HE FOUND THAT A RECALL, GM RECALL NUMBER 07204 HAD BEEN ISSUED FOR THIS VERY PROBLEM. HOWEVER, WHEN I PRESENTED THE VEHICLE FOR REPAIR THIS MORNING AT MARION CHEVROLET CADILLAC THEY REFUSED TO COVER THE PROBLEM UNDER THE RECALL STATING THE VIN DOES NOT MEET THE RECALL RANGE. I FIND IT UNTENABLE THAT GM COULD RECALL NEARLY 300,000 VEHICLES FOR THIS VERY ISSUE BUT REFUSE TO COVER AN IDENTICAL PROBLEM IN A VEHICLE THAT DOES NOT MEET THE VIN RANGE SET BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429443October 11, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE REAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR WHEEL AXLE PINION SEAL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) AND DENIED ASSISTANCE WITH ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427962September 29, 2011
STRUCTURE:BODY
I WAS DRIVING NORTH ON I-95 IN VIRGINIA WHEN I HEARD A LOUD POP AND SUDDENLY REALIZED THAT THE GLASS PART OF MY SUNROOF HAD TORN AWAY COMPLETELY. LUCKILY NO ONE WAS BEHIND ME AT THE TIME. THE SEALANT THAT HOLDS THE GLASS IN PLACE HAD FAILED. THE SUNROOF WAS CLOSED AT THE TIME THIS HAPPENED. THIS IS A SERIOUS PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419814August 17, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE ENGINE WAS RUNNING, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ,ONLY TO HAVE IT STALL AGAIN. THE CONTACT TOOK THE VEHICLE TO A AUTO REPAIR STOP FOR A DIAGNOSTIC TEST. THE TEST RESULTS DID NOT READ ANY CODES. THE CONTACT STATED THAT AFTER RE-FUELING THE VEHICLE, THE FUEL GAUGE WOULD NOT READ THE CORRECT FUEL AMOUNT AND THE VEHICLE WOULD NOT RESTART. THE CONTACT NOTICE A NHTSA CAMPAIGN I.D. NUMBER 06V020000 (FUEL SYSTEM, GASOLINE:DELIVERY) AND THEN CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN NUMBER WAS INCLUDED INCLUDED IN THE RECALL. THE CONTACT STATED THE VEHICLE HAD EXPERIENCED THE SAME FAIULRES STATED IN THE RECALL. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408694June 23, 2011
POWER TRAIN, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT HE NOTICED AN ABNORMAL LEAKAGE OF FLUIDS FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE REAR AXLE PINION SEAL NEEDED REPLACING. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,540 AND THE CURRENT MILEAGE WAS 58,000. 1ST CONTACT ON 6-2-10 CASE #[XXX]. 2ND CONTACT ON 6-21-11 CASE #[XXX]. TOTAL COST FOR REPAIR WAS $269.59 WHICH WAS COMPLETED ON 6-10-10 PER TECHNICAL SERVICE BULLETIN #07-04-20-003A. UPDATED 10/11/2011 *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382538February 14, 2011
ENGINE AND ENGINE COOLING
THERE WAS NO PREVIOUS INDICATOR OF A TROUBLE CONDITION--FIRST INDICATION OF TROUBLE WAS MIS-FIRING---LONG STORY SHORT---A COMPLETE ENGINE OVER HAUL (RINGS, BEARINGS ETC.) WAS MADE AWARE THAT THESE CARS NORMALLY USE 1 QT OIL PER 2000 MILES---THERE IS NO WARNING FOR LOW OIL LEVEL ON THE DASH OR DIC OTHER THAN REMAINING OIL LIFE, WHICH WAS OK--AN EXTENDED WARRANTY COVERED THE REPAIRS THE CAR HAD BETWEEN 68K-69K MILES AND HAD BEEN MAINTAINED AS REQUIRED BY THE DEALERSHIP---- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380258February 1, 2011
AIR BAGS
2005 STS CADILLAC. CONSUMER STATES VEHICLES WAS INVOLVED IN AN ACCIDENT AND THE AIRBAGS DID NOT DEPLOY *TGW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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