Cadillac SRX Service Bulletins (2013)

2,008 manufacturer communications on file.

• November 6, 2012•Document ID: 10112545

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIP4902F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (40)

  2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Malibu2013 Chevrolet Orlando2013 Chevrolet Sonic2013 Chevrolet Spark2013 Chevrolet Volt2013 GMC Terrain2012 Buick LaCrosse2012 Buick Regal2012 Buick Verano2012 Cadillac SRX+ 20 more
  Associated Documents

  • DownloadMC-10112545-0001.pdf↗
• November 1, 2012•Document ID: 10112534

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4902E

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (39)

  2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Orlando2013 Chevrolet Sonic2013 Chevrolet Spark2013 Chevrolet Volt2013 GMC Terrain2012 Buick LaCrosse2012 Buick Regal2012 Buick Verano2012 Cadillac SRX2012 Chevrolet Camaro+ 19 more
  Associated Documents

  • DownloadMC-10112534-0001.pdf↗
• November 1, 2012•Document ID: 10112529

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5491A

  Date Added:

  August 15, 2017

  Manufacturer:

  HUMMER

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

  Associated Products (335)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 315 more
  Associated Documents

  • DownloadMC-10112529-0001.pdf↗
• November 1, 2012•Document ID: 10112528

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC4935D

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.

  Associated Products (613)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 593 more
  Associated Documents

  • DownloadMC-10112528-0001.pdf↗
• November 1, 2012•Document ID: 10071844

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  PI0863

  Date Added:

  June 17, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10071844-0001.pdf↗
• November 1, 2012•Document ID: 10063096

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SB-12257-B

  Date Added:

  April 26, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10063096-0001.pdf↗
• November 1, 2012•Document ID: 10245871

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  12257B

  Date Added:

  December 4, 2023

  Manufacturer:

  CADILLAC

  Summary

  Navigation System Does Not Calculate Most Optimal Route

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10245871-0001.pdf↗
• November 1, 2012•Document ID: 10245761

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; EQUIPMENT

  Mfr Comm. #:

  120089002A

  Date Added:

  December 4, 2023

  Manufacturer:

  CADILLAC

  Summary

  Requesting a New Key Code for Customer with Lost or Stolen Keys

  Associated Products (180)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick LeSabre2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CT62013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XT52013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Captiva Sport2013 Chevrolet Cobalt2013 Chevrolet Colorado+ 160 more
  Associated Documents

  • DownloadMC-10245761-0001.pdf↗
• October 26, 2012•Document ID: 10112516

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIP4902D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (42)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Orlando2013 Chevrolet Sonic2013 Chevrolet Spark2013 Chevrolet Traverse2013 Chevrolet Volt2013 GMC Acadia2013 GMC Terrain2012 Buick LaCrosse2012 Buick Regal+ 22 more
  Associated Documents

  • DownloadMC-10112516-0001.pdf↗
• October 24, 2012•Document ID: 10059998

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SB-12257A-A

  Date Added:

  March 16, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10059998-0001.pdf↗
• October 23, 2012•Document ID: 10118653

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  11-08-49-001C

  Date Added:

  October 12, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technincal bulletin provides procedures for all the different way to put a vehicle in and out of transport mode and what to do when a vehicles transport mode message is displayed in the DIC.

  Associated Products (24)

  2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Camaro2013 Chevrolet Cruze2013 Chevrolet Sonic2013 Chevrolet Spark2013 Chevrolet Volt2012 Buick Regal2012 Buick Verano2012 Cadillac SRX2012 Chevrolet Camaro2012 Chevrolet Cruze2012 Chevrolet Sonic2012 Chevrolet Volt2011 Buick Regal2011 Cadillac SRX2011 Chevrolet Camaro+ 4 more
  Associated Documents

  • DownloadMC-10118653-0001.pdf↗
• October 23, 2012•Document ID: 10089705

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  12257

  Date Added:

  January 26, 2017

  Manufacturer:

  CADILLAC

  Summary

  12257 - SERVICE UPDATE. THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10089705-0001.pdf↗
• October 23, 2012•Document ID: 10059960

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SB-12257-A

  Date Added:

  March 16, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10059960-0001.pdf↗
• October 22, 2012•Document ID: 10112501

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC5767

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a "No Active Route" message when the Navigation icon on the CUE display is pressed. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10112501-0001.pdf↗
• October 19, 2012•Document ID: 10112498

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIC5742

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles may indicate the blower motor is inoperative and/or there is water in the blower control module motor area. Technician will add a closed cell foam strip to the plenum water deflector. This Preliminary Information communication provides information to the technician about vehicles that may have radio volume ramp to maximum, right or left Integrated Center Stack panel buttons non-functional, or heated and / or ventilated seat functions operational without input. Technician should replace the Integrated Center Stack.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10112498-0001.pdf↗
• October 19, 2012•Document ID: 10112495

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:REAR WINDOW WIPER/WASHER; VISIBILITY/WIPER

  Mfr Comm. #:

  PIT4995B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.

  Associated Products (12)

  2013 Cadillac SRX2013 Chevrolet Equinox2013 GMC Terrain2012 Cadillac SRX2012 Chevrolet Equinox2012 GMC Terrain2011 Cadillac SRX2011 Chevrolet Equinox2011 GMC Terrain2010 Cadillac SRX2010 Chevrolet Equinox2010 GMC Terrain
  Associated Documents

  • DownloadMC-10112495-0001.pdf↗
• October 18, 2012•Document ID: 10112494

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIT3099J

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

  Associated Products (597)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu+ 577 more
  Associated Documents

  • DownloadMC-10112494-0001.pdf↗
• October 17, 2012•Document ID: 10118649

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  PI0839

  Date Added:

  October 12, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being spilled into the generator while filling the engine oil level.

  Associated Products (31)

  2013 Buick Enclave2013 Buick LaCrosse2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Equinox2013 Chevrolet Impala2013 Chevrolet Traverse2013 GMC Acadia2013 GMC Terrain2012 Buick Enclave2012 Buick LaCrosse2012 Cadillac SRX2012 Chevrolet Equinox2012 Chevrolet Impala2012 Chevrolet Traverse2012 GMC Acadia2012 GMC Terrain2011 Buick Enclave2011 Buick LaCrosse2011 Cadillac SRX+ 11 more
  Associated Documents

  • DownloadMC-10118649-0001.pdf↗
• October 16, 2012•Document ID: 10118643

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PI0086D

  Date Added:

  October 12, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues

  Associated Products (156)

  2013 Buick Enclave2013 Buick LaCrosse2013 Buick Regal2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu2013 Chevrolet Silverado2013 Chevrolet Sonic2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 Chevrolet Traverse+ 136 more
  Associated Documents

  • DownloadMC-10118643-0001.pdf↗
• October 16, 2012•Document ID: 10112483

  Service Bulletin/Repair Instructions
  VISIBILITY:REAR WINDOW WIPER/WASHER; VISIBILITY/WIPER; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT4995A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.

  Associated Products (12)

  2013 Cadillac SRX2013 Chevrolet Equinox2013 GMC Terrain2012 Cadillac SRX2012 Chevrolet Equinox2012 GMC Terrain2011 Cadillac SRX2011 Chevrolet Equinox2011 GMC Terrain2010 Cadillac SRX2010 Chevrolet Equinox2010 GMC Terrain
  Associated Documents

  • DownloadMC-10112483-0001.pdf↗