Cadillac Optiq Complaints (2027)

3 consumer complaints on file.

• #11772824October 21, 2026
  FUEL/PROPULSION SYSTEM

  I had just pulled into a parking space and was positioning the vehicle to park. I was about to put the vehicle into Park when the vehicle suddenly jolted/accelerated forward unexpectedly. The vehicle went forward over/into the curb and struck the wall. The forward acceleration was unexpected and was not something I intended the vehicle to do. Because this is a new vehicle, I am very concerned that there is a vehicle, software, propulsion, braking, or electronic-control issue. I will be requesting that the vehicle and all available electronic data related to the incident be preserved and that Cadillac/GM conduct a technical investigation before any repair, software update, reprogramming, reset, or deletion of diagnostic information is performed. Even after the recommended repairs, I am very concerned about driving this car with my children in it if they can't tell me why it jumped forward.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11772199October 19, 2026
  VEHICLE SPEED CONTROL

  This is the second report I am submitting for this vehicle: On October 17, at approximately 12:46 PM, I was driving my 2027 Cadillac Optiq from my home to Trader Joe’s (about two miles away from my home) when the car suddenly lost acceleration. My speed dropped from 30 mph to about 19 mph even though I was pressing the accelerator pedal. The car felt progressively heavier, as if the brakes were being applied. I stopped at a stop sign and turned on my hazard lights. When I started driving again, the car seemed to operate normally, and I drove it home and parked it. This is the second time the vehicle has lost power while driving. The first incident was on September 23, 2026, on northbound SR-163 in San Diego, when the car slowed to about 10 mph and displayed the message “Charging incomplete. Try another charger” with the battery at 80%. The car had to be towed to North County Cadillac in Escondido, and the dealership later reported finding no problem. I also filed an NHTSA report about that incident.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11767235September 27, 2026
  ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM

  On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS system, but a tow truck did not arrive for about 80 minutes, during which I sat exposed on the shoulder of an active freeway.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0