Cadillac Escalade Complaints (2008)

150 consumer complaints on file.

#10744261July 28, 2015
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WILL BE DRIVING AND LOSE ALL POWER! IT DOES IT AT DIFFERENT SPEEDS. ITS LIKE SOMEONE TURNS THE CAR OFF AND BACK ON. THE WEIRD THING IS IT WILL DO IT ALOT ONE DAY AND THEN IT DOESNT DO IT FOR A COUPLE OF DAYS. IT ALWAYS COMES BACK ON BUT IN TRAFFIC IT COULD BE VERY DANGEROUS. I HAVE HAD IT PUT ON COMPUTERS AND IT NEVER HAS SHOWED ANYTHING. AND I WAS READING ON RECALLS ON THE IGNITIONS AND THOUGHT IT COULD BE A PART OIF THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723171June 3, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE MANUFACTURER SUGGESTED TAKING THE VEHICLE TO THE AUTHORIZED DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680202March 23, 2015
EXTERIOR LIGHTING
2008 CADILLAC ESCLADE. CONSUMER WRITES IN REGARDS TO LEAKING HEAD LIGHTS. *SMD THE CONSUMER STATED WATER ENTERED THE HEADLIGHTS ON BOTH SIDES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691480March 2, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY VEHICLE WAS PARKED COMPLETELY OFF, WHEN AN ALARM TYPE OF SOUND STARTED RINGING. I LOOKED AT MY CAR AND I SEE SMOKE INSIDE BY THE DASH BOARD, I CALLED MY HUSBAND AND HE RUSHES OUTSIDE AND GRABBED A TOOL. HE OPENED UP THE HOOD AND ALOT MORE SMOKE CAME OUT, HE DISCONNECTED THE BATTERY WITH THE TOOL AND MY UNCLE GRABBED THE HOSE AND WATER DOWN THE ENGINE PART OF THE CAR. THE FIRE WENT OUT AND I RIGHT AWAY CONTACT ME INSURNACE.THE WHOLE ELECTRICAL FUSE BOX IS BURN AND IM NOT SURE WHAT ELSE IS DAMAGE IN THE DASH BOARD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10653540November 7, 2014
ELECTRICAL SYSTEM, SEATS
FIRST I WOULD LIKE TO NOTE THAT THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED.THAT BEING SAID YOU CAN UNDERSTAND WHY A PERSON WOULD BE FRUSTRATED WHEN THEY DISH OUT AN ESTIMATED 700 DOLLARS FOR REPAIRS ONLY TO BE FACING THE SAME ISSUE NO MORE THAN A YEAR LATER.THE PROBLEM IS WITH GM'S HEATED SEAT DESIGN. THIS IS NOT AN ISOLATED ISSUE; DOING A QUICK SEARCH WILL BRING SEVERAL FORUM THREADS WITH USERS REPORTING THE SAME ISSUES.WITH THE CURRENT STATUS OF GM IN REGARDS TO FAILURE TO ACT ON POTENTIAL FIRE HAZARDS, IT'S NO SURPRISE THAT THEY ARE TURNING A BLIND EYE HERE. THEY ARE FULLY AWARE OF THE ISSUE AND WILL NOT TAKE THE TIME TO FIND THE ROOT CAUSE. SEVERAL USERS HAVE REPORTED RECURRING ISSUES EVEN AFTER THE "FIRE HAZARD" HAS BEEN FIXED/REPLACED BY THE DEALER AT THE OWNERS EXPENSE. THIS ISSUE HAPPENS WHEN I USE THE AUTO START FEATURE IN COLD WHETHER.I LIVE IN MINNESOTA AND THE TEMPERATURES GET RATHER COLD, IT'S REALLY NICE TO USE THIS FEATURE WHENEVER POSSIBLE, HOWEVER, WHEN USING THE AUTO START IN COLD WEATHER, SEVERAL USERS AS WELL AS MYSELF HAVE REPORTED THAT THIS IS WHAT IS CAUSING THE MELTING WIRES DUE TO RESISTANCE ISSUES RELATING TO THE COLD WEATHER. THE WIRES UNDER THE PASSENGER SEAT GET SO HOT THAT YOU CAN ACTUALLY SMELL IT BURNING AS WELL AS VISUALLY SEE THE BURN DAMAGE UPON INSPECTING THE CONTROL UNIT WHICH IS UNDER THE PASSENGER SEAT. THE SCARIEST PART OF IT ALL IS THAT NO FUSE WILL TRIP DURING THIS HAZARDOUS PROCESS. THE WIRE WILL SIMPLE MELT TO THE POINT WHERE IT WILL NO LONGER MAKE A GOOD CONTACT AND THEN "HOPEFULLY" QUIT WORKING WITHOUT CAUSING ADDITIONAL DAMAGE. IT'S ONLY A MATTER OF TIME BEFORE A REPORT COMES IN OF A VEHICLE BURNING TO THE GROUND, HOPEFULLY NO ONE WILL BE HURT BECAUSE OF GM'S FAILURE TO ACT "AGAIN". EITHER WAY, IF IT DOES, I WILL BE CONTACTING THE NEWS AND SUPPLYING THEM THIS SUBMISSION AS PROOF THAT A COMPLAINT WAS FILED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10607641July 1, 2014
EXTERIOR LIGHTING
I HAD A HEADLIGHT THAT WAS OUT AND NOT WORKING DUE TO CONDENSATION AND MOISTURE BUILD UP. I WAS GOING TO GET IT FIXED AND WAS SCHEDULED FOR A FEW DAYS OUT TO GET IT REPAIRED. WHILE I WAS TRYING (AT NIGHT) THE OTHER ONE WENT OUT!! IT WAS TOTALLY DARK. I KEEP HAVING TO HAVE IT REPAIRED BC THE MOISTURE KEEPS BUILDING UP OVER AND OVER. IT POSES A SAFETY RISK AND IS UNREASONABLE TO KEEP REPAIRING AT $1000 PER ENCASING AND $120 PER BULB. ITS BEEN REPAIRED TWICE IN 3 YEARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607639July 1, 2014
POWER TRAIN
I ALSO HAD TO HAVE MY TRANSMISSION TORE DOWN AND HAVE THE TORQUE CONVERTER REPLACED AND SOME OTHER THINGS IN THE TRANSMISSION FIXED. MY GEARS WOULD GET STUCK IN 2ND GEAR AND WOULDN'T CHANGE. I HAD TO STOP ON THE INTERSTATE AND ATTEMPT TO RESTART, BUT I COULDN'T GET IT OUT OF 2ND. SOMETIMES WHEN I WOULD SHIFT TO MANUAL IT WOULD NOT GO BACK INTO "D" DRIVE. MY HANDLES TO OPEN THE DOOR ALSO BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560866January 21, 2014
ELECTRICAL SYSTEM, SEATS
THE FRONT SEAT HEATERS FAILED. PRIOR TO FAILURE I NOTED A MEDIUM-STRONG BURNING SMELL, BUT COULDN'T IDENTIFY THE SOURCE. WHEN I TOOK THE VEHICLE TO THE DEALER THEY REPORTED THAT THE CLIMATE CONTROL SEAT MODULE (CCSM) HAD MELTED DUE TO TOO MUCH CURRENT PASSING THROUGH IT. THEY QUOTED ME $1092.00 TO REPLACE THE PART, WHICH MIGHT OR MIGHT NOT SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560595January 19, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
IM WRITING BECAUSE THERE IS A SERIOUS ISSUE WITH THE HEADLIGHTS AND ALL OTHER LIGHTINGS ON THE TRUCK JUST GOING OUT WHICH IS A SAFETY ISSUES WHICH CAN CAUSE AN ACCIDENT AND UNWANTED TICKETS. PLEASE HANDLE THIS ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556226December 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE UNEXPECTEDLY CRASHED INTO A SNOW MOUND. THE AIR BAGS DEPLOYED ALTHOUGH THERE WAS NO SIGNIFICANT IMPACT TO THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DRIVEN FROM THE SCENE WITHOUT ANY DAMAGES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10523239July 5, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT SHE ATTEMPTED TO OPEN THE DRIVER REAR DOOR AND THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510283May 1, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND THE DEALER ADVISED THAT AN UNKNOWN SENSOR AND SWITCH NEEDED TO BE REPLACED. THE DEALER REPLACED BOTH COMPONENTS BUT THE REPAIR DID NOT REMEDY THE STALLING FAILURE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE BUT THE MANUFACTURER HAD YET TO OFFER ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465579July 13, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE CLEAR COAT ON THE WINDOW TRIM WAS FLAKING AND PEELING ON BOTH THE FRONT AND REAR DRIVER SIDES. THE DOOR HANDLE ON THE REAR PASSENGER SIDE WAS FRACTURED. THE VEHICLE WAS TAKEN TO DEALER AND THE DEALER ADVISED THAT THE FAILURE WAS COMMON. THE HANDLE ON THE REAR PASSENGER DOOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 80,000. THE FAILURE MILEAGE WAS 75,000. UPDATED 07/25/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447589February 8, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2008 CADILLAC ESCALADE. CONSUMER STATES VEHICLE SUDDENLY CAUGHT FIRE AND BURNED WHILE TRAVELING *TGW THE CONSUMER STATED ON JUNE 30, 2011, HIS WIFE PICKED THE VEHICLE UP FROM THE DEALER AFTER HAVING THE WINDSHIELD WIPER FLUID HEATER RECALL PERFORMED, A INOPERATIVE LOCK ON ONE OF THE DOORS FIXED AND AN EVALUATION OF THE DVD SYSTEM THAT WASN'T WORKING PROPERLY. THE DEALER CLAIMED THE RECALL WAS FIXED. HOWEVER, WITHIN 24 HOURS THE VEHICLE CAUGHT ON FIRE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE, BECAUSE OF THE EXTENSIVE FIRE DAMAGE WITHIN THE DASHBOARD AND THE LACK OF PHYSICAL EVIDENCE. AN ELECTRICAL CAUSE, COULD NOT BE ELIMINATED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10443662January 13, 2012
AIR BAGS
AFTER I LEFT MY GIRLFRIEND HOUSE I GOT ON THE INTERSTATE AND STARTED TRAVELING TO WORK. I WAS ON INTERSTATE 59 SOUTH AND 20 WEST FOR ABOUT 15 MINUTES. THE CONDITIONS OUTSIDE WERE COLD AND DRY. I WAS TRAVELING AT 70 MPH IN FAR LEFT LANE ON THE ROAD WHEN I WAS APPROACHING THE AVENUE I EXIT MY ROOF RAIL AIRBAGS DEPLOYED ON ME. WHEN THEY DEPLOYED ON ME, THE PRESSURE FROM THE AIRBAGS PUSHED AGAINST MY HEAD AND THROUGH ME AGAINST THE CENTER CONSOLE IN MY ESCALADE BUT IT WAS A GOOD THING I WAS WEARING A SEAT BELT BECAUSE THE SEAT BELT CAUGHT ME AND KEPT ME FROM GETTING THROWN OUT MY SEAT. ALSO THE SEAT BELT CAUGHT ME RIGHT UNDER MY NECK CAUSING A LONG SCAR UNDER IT. WHEN THE AIRBAGS DEPLOYED IT ALSO CAUSE ME TO SWERVE LEFT ALMOST HITTING THE RETAINER WALL THAT THEY HAVE ON THE INTERSTATE AND THAT'S WHEN ONSTAR CAME ON AND ASK ME IF I WAS ALRIGHT AND CONTINUED TO TALK TO ME UNTIL THE POLICE CAME AND DID THE INCIDENT REPORT. AFTER THE POLICE DID THE REPORT I CALLED IN AT WORK AND DROVE THE SUV HOME AND TOOK IT TO THE DEALERSHIP. THE INCIDENT ACCORDING TO MY CLOCK HAPPENED AROUND 4:30AM IF NOT A LITTLE EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10439732December 13, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THEY DETECTED THE TRANSMISSION DIPSTICK TUBE FRACTURED. THE VEHICLE WAS ALSO TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION DIPSTICK TUBE AND DIPSTICK WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435072November 9, 2011
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ELECTRONIC DOOR LOCK ACTUATOR FAILED TO LOCK/UNLOCK DOOR FROM REMOTE. WHEN ATTEMPTING TO UNLOCK THE REAR DRIVER DOOR USING THE REMOTE, THE ELECTRONIC LOCK FAILED TO UNLOCK THE DOOR. THE ELECTRONIC LOCK NO LONGER RESPONDS TO SIGNALS FROM THE REMOTE OR THE DOOR BUTTON AND MUST BE MANUALLY LOCKED/UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435073November 9, 2011
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ELECTRONIC DOOR LOCK ACTUATOR FAILED TO LOCK/UNLOCK DOOR FROM REMOTE. WHEN ATTEMPTING TO UNLOCK THE REAR DRIVER DOOR USING THE REMOTE, THE ELECTRONIC LOCK FAILED TO UNLOCK THE DOOR. THE ELECTRONIC LOCK NO LONGER RESPONDS TO SIGNALS FROM THE REMOTE OR THE DOOR BUTTON AND MUST BE MANUALLY LOCKED/UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374548January 6, 2011
ELECTRICAL SYSTEM
2008 CADILLAC ESCALADE. CONSUMER STATES THAT THE VEHICLE WAS LEASED AND THERE WERE ISSUES WITH THE SMELL OF BURNING PLASTIC OR BURNING WIRES AND TURNED THE CAR INTO THE DEALER. CONSUMER RECEIVED RECALL FOR HEATED WASHER FLUID SYSTEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348792August 12, 2010
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
CONSUMER REQUESTS A STOLEN BAG AND OVER CHARGE FROM AIRLINES *TGW THE TIRE PRESSURE LIGHT ILLUMINATED. THE DEALER RECALIBRATED THE TIRE SENSOR MONITORS. UPDATED 11/15/10 UPDATED 11/19/10 THE CONSUMER STATED THERE WAS CLOUDY WHITE SMOKE COMING FROM THE VEHICLE. IT WAS DETERMINED THE ENGINE AND GASKET FAILED DUE TO A PIN HOLE THAT CAUSED THE OIL TO LEAK OUT. UPDATED 12/01/10 UPDATED 02/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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