Cadillac Escalade Complaints (2008)

150 consumer complaints on file.

#11002026June 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (BROTHERTON BUICK GMC AT (425) 336-4655) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/23/17*LJ UPDATED 12/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000270June 20, 2017
AIR BAGS
TAMARA RECALL. SERVICE AIRBAG LIGHT IS ON. DEALER SAID THEY CAN NOT FIX THE RECALLED ITEM BECAUSE THE MANUFACTURER IS NOT PROVIDING THE REPLACEMENT PART. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991512May 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE INSTRUMENT PANEL DISPLAYED "CHECK AIR BAG SAFETY". THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, MASSEY CADILLAC, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 213,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970656April 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970493April 4, 2017
AIR BAGS
"TAKATA RECALL" AIR BAG LIGHT CAME ON, WENT THE DEALER AND I WAS TOLD AIRBAG NEEDED TO BE SERVICED AND WILL COST MONEY. WHY SHOULD I HAVE TO FIX AN AIRBAG/SERVICE WHICH HAS NOT DEPLOYED?. VEHICLE WAS IN MOTION ON HIGHWAY WHEN AIRBAG FIRST CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968452March 25, 2017
SEATS
THE GROUND WIRE ON THE SEAT HEATER CONTROL BOX, (LOCATED UNDER THE PASSENGER SEAT), BECOMES SO HOT THAT IT MELTS THE INSULATION ON THE WIRE AND EVENTUALLY BURNS LOOSE FROM THE PLUG CONNECTION. IT IS A KNOWN PROBLEM WITH THIS CAR BUT GM REFUSES TO FIX IT UNLESS THE OWNER PAYS FOR IT, (NEARLY $1,000). I HAVE REPAIRED THIS MYSELF ON 3 SEPARATE OCCASIONS BUT IT IS A DESIGN FLAW AND THE PROBLEM KEEPS RE-OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959120March 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959460March 7, 2017
AIR BAGS
TAKATA RECALL,THE DEALER WOULDN'T GIVE ME A CORRECT TRADE IN VALUE BECAUSE OF THE AIRBAG RECALL.CAN A DEALER PUT A TAKATA RECALL CAR ON THEIR LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913723October 4, 2016
AIR BAGS
TAKATA RECALL: WHY HASN'T THIS BEEN RESOLVED? THE ISSUE WAS IDENTIFIED IN MAY, 2016!!! WHAT ARE THE CADILLAC FOLKS DOING TO ANSWER THIS DANGER? THIS DELAY IS UNACCEPTABLE, AND, SHOULD I, OR ANYONE DRIVING MY CAR, BECOME INVOLVED IN AN ACCIDENT WHERE ADDITIONAL DAMAGE(S) OR HARM OCCURS DUE TO RUPTURE OF THE AIRBAG INFLATORS, I WILL TAKE ALL LEGAL ACTION NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904722September 8, 2016
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE EQUIPPED WITH NEXEN ROADIAN HP TIRES, SIZE: 285/45R22. WHILE INSTALLING TIRES ON THE VEHICLE AND INFLATING THEM, THE TIRE SIDEWALLS EXPLODED. THE CONTACT STATED THAT THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899540August 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899271August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE REMEDY AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894152August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885355July 17, 2016
ELECTRICAL SYSTEM, ENGINE
ON THREE SEPARATE OCCASIONS THE CAR HAS COMPLETELY SHUT DOWN WHILE BEING DRIVEN. TWICE WHILE AT HIGHWAY SPEEDS, THE CAR LOST ALL POWER, INCLUDING POWER STEERING, POWER BRAKES, AS I WAS TRYING TO SAFELY GET OVER TO THE SIDE OF THE HIGHWAY, ALL THE DASH LIGHTS COME BACK ON, THE RADIO COMES ON AT TOP VOLUME, THE POWER COMES BACK ON. I HAVE HAD IT INTO AN AUTHORIZED CADILLAC DEALERSHIP. THEY HAD IT FOR OVER A WEEK AND COULD NEVER REPLICATE IT OR FIND THE ISSUE. THE THIRD TIME IT HAPPENED ON A SIDE STREET, NOT AS BAD AS THE HIGHWAY, BUT STILL EXTREMELY DANGEROUS. THIS IS CLEARLY AN ISSUE BECAUSE I HAVE READ OTHER REPORTS OF THE EXACT SAME THING HAPPENING. THE ONE I READ WAS IN 2008 WHICH IS THE MODEL YEAR OF THIS CAR. FIRST TIME IT HAPPENED WAS APPX LATE NOV 2015,, THEN AGAIN IN MARCH 2016, AND THIS LAST TIME ON JULY 17, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872187June 2, 2016
ELECTRICAL SYSTEM
WHEN I TURN ON THE A/C THIS SMELLS LIKE OIL BURNING, AND I HAVE CHECK ENGINE LIGHT ON AS WELL. THIS IS BECAUSE OIL IS LEAKING IN TO THE EXHAUST SYSTEM. I READ THAT THIS IS A TYPICAL ISSUE IN THESE CARS. I THOUGHT THIS IS A PARTICULAR CAR'S DEFECT, BUT I READ THAT IS VERY COMMON ISSUE IN THE 2008 ESCALADES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860141April 18, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING WITHIN LESS THAN THIRTY DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP CONCERNING THE ELECTRONIC STRUTS AND THE CONTACT WAS UNABLE TO GET A DEFINITE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,093.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836257February 15, 2016
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE SHUTS ITSELF OFF AND BACK ON. DOORS LOCK AND UNLOCK, AIR CONDITIONER TURNS ITSELF ON AND OFF ALONG WITH HEATED SEATS TURNING ON. RADIO INCREASES IN VOLUME AND VEHICLE ENGINE INCREASE RPMS. WITH HIGH VOLUME OF TRAFFIC MAJOR SAFETY CONCERN WITH OTHER TRAFFIC INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806700November 25, 2015
WHEELS
WE HAVE HAD TO REPLACE FOUR WHEELS NOW NEED A FIFTH DUE TO LEAKING AIR PRESSURE. NO HELP FROM CADILLAC. JUST BUY ANOTHER WHEEL. THEY ARE JUNK. CONSTANTLY ADDING AIR. NOW ONE IS COMPLETELY FLAT. TIRES ARE IN EXCELLENT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748504August 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE INTERIOR DASHBOARD ENGULFED IN FLAMES. THE CONTACT ATTEMPTED TO UNLOCK THE DOOR, BUT THE DOOR FAILED TO UNLATCH. THE CONTACT SHATTERED THE REAR DRIVER SIDE WINDOW IN ORDER TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILLED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL RELATED THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10745992August 3, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ALONG AT ABOUT 45 MPH AND THE RPM S REVVED UP THE CAR WOULDN'T SHIFT INTO THIRD .I HAD TO PULL OVER SWITCH THE CAR OFF AND RESTART IT AFTER THAT IT DROVE FINE . SINCE THEN AT TIMES IT SHIFTS HARD INTO FIRST AND SECOND AND IT WILL GET STUCK IN SECOND SOMETIMES . AFTER I PULL OVER AND RESTART THE CAR IT STOPS . ALSO THE STABILATRACK LIGHT KEEPS COMING ON . I ALSO HAVE A PROBLEM WITH THE LEFT SIDE RUNNING BOARD NOT CLOSING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac Escalade